Molecular Devices FLIPR Tetra, User Manual

Page: 199 / 302

FLIPR
®
Tetra High Throughput Cellular Screening System User Guide
0112-0109 H 199
Instrument Configuration
does not show desired
components installed on
instrument.
Instrument does
not have proper
components
installed.
Install proper components
and restart system.
ScreenWorks
Software is in
Offline Mode .
Select Go Online from the
Instrument drop-down
menu.
“Camera Temp” not at -60
°C ±
2 °C for EMCCD camera or -
20 °C ±
5 °C for ICCD camera.
Camera is not
cooled down to
temperature.
Allow 10 minutes for
camera temperature to
cool. Make sure the chiller
is working properly.
Contact Technical Support
at
+1-800-635-5577.
“Chamber Temp” not at
desired temperature.
Heated stage is not
warming to desired
temperature.
Allow 15 minutes for the
chamber to warm to the
desired temperature.
Contact Technical Support
at
+1-800-635-5577.
Temperature control
is not ON.
Turn on heated stage by
selecting Temperature
Control ON from the
Instrument/Manual
Operation drop-down
menu.
Pipettor head is in the plate
after the instrument
initializes.
Instrument did not
initialize properly.
Select Reset from the
Instrument drop-down
menu.
Contact Technical Support
at
+1-800-635-5577.
Table 9-2 Troubleshooting Start-up (cont’d)
Symptom or Error
Message
Possible Causes Solutions