65
Installation and Programming
IP phone firmware is automatically downloaded from the 3300 controller to
the IP Phones (requires a DHCP server configured with options 128-133).
You can also download firmware to the telephone by plugging it directly
into an Ethernet port on the 3300 controller. The controller must be running
Release 7.0 or later to provide LLDP-compliant firmware to the telephone.
Install Line Interface Modules
The Line Interface Module (LIM) provides analog operation to the 5220 IP
Phone (Dual Mode), 5224 IP Phone, 5235 IP Phone, 5330 IP Phone, 5340
IP Phone, or 5360 IP in the event of an IP connection failure. Follow the
instructions in the Installation Guide that is included in the module package
to install a Line Interface Module. Refer to “Program Emergency Services
for a Line Interface Module” in the System Administration Tool Help.
Install and Configure Music on Hold
There are three types of Music on Hold available to the system,
embedded, analog, and digital. Program music on hold in the System
Administration Tool. Refer to the online Help for instructions.
Embedded Music on Hold
is provided by audio files that are imported into
a single controller using the System Administration Tool or into multiple
controllers using Enterprise Manager.
An Embedded Music on Hold (MOH) source in use consumes an E2T
resource and each MOH session consumes an E2T resource.
Analog Music on Hold
is provided by an external music source
connected to any one of the following:
•
Music on Hold connector on the back of a Universal ASU (see
Table 44 on page 264)
•
Music on Hold connector on a peripheral cabinet E&M trunk card
Digital Music on Hold
is provided by an external music source connected
to a DNIC Music on Hold/Pager Unit (DMP). A peripheral cabinet is
required. The DMP is connected to a DNI line card.
Note:
When a resilient hot desk device rehomes to a switch that has newer
device firmware, the user (including hot desk ACD agents) is automatically
logged out toallow the firmware upgrade to proceed
Note:
The MXe Server supports embedded MOH only.
Summary of Contents for 3300
Page 10: ...x Enter document Title using Variable ...
Page 11: ...Chapter 1 Getting Started ...
Page 12: ...2 3300 ICP Technician s Handbook ...
Page 20: ...10 3300 ICP Technician s Handbook ...
Page 21: ...Chapter 2 Initial Setup ...
Page 22: ...12 3300 ICP Technician s Handbook ...
Page 48: ...38 3300 ICP Technician s Handbook ...
Page 49: ...Chapter 3 Installation and Programming ...
Page 50: ...40 3300 ICP Technician s Handbook ...
Page 91: ...Chapter 4 Software Installation ...
Page 92: ...82 3300 ICP Technician s Handbook ...
Page 124: ...114 3300 ICP Technician s Handbook ...
Page 125: ...Chapter 5 Maintenance ...
Page 126: ...116 3300 ICP Technician s Handbook ...
Page 166: ...156 3300 ICP Technician s Handbook ...
Page 167: ...Chapter 6 Install and Replace Units ...
Page 168: ...158 3300 ICP Technician s Handbook ...
Page 247: ...Appendix A Hardware Reference ...
Page 248: ...238 3300 ICP Technician s Handbook ...
Page 251: ...241 Hardware Reference Figure 90 AX Controller Card View Figure 91 AX Controller Rear Panel ...
Page 279: ...Appendix B Installation Planner ...
Page 280: ...270 3300 ICP Technician s Handbook ...
Page 308: ...298 3300 ICP Technician s Handbook ...
Page 309: ...Appendix C Typical Network Configurations ...
Page 310: ...300 3300 ICP Technician s Handbook ...
Page 338: ...328 3300 ICP Technician s Handbook ...
Page 339: ...Appendix D Status LEDs ...
Page 340: ...330 3300 ICP Technician s Handbook ...
Page 378: ...368 3300 ICP Technician s Handbook ...
Page 379: ...Appendix E FRU Part Numbers ...
Page 380: ...370 3300 ICP Technician s Handbook ...
Page 390: ...380 3300 ICP Technician s Handbook ...
Page 391: ...Appendix F System Capacity and Parameters ...
Page 392: ...382 3300 ICP Technician s Handbook ...
Page 402: ...392 3300 ICP Technician s Handbook ...
Page 403: ...Appendix G Older Hardware and Software ...
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