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3300 ICP Technician’s Handbook
You can select specific sets of logs to look at, including system logs and
Atlas logs. The system logs will indicate milestones in installing and
starting the Atlas blade. The Atlas logs will indicate milestones in Atlas
startup leading to a running Call Server.
Collecting System Logs
To download the system diagnostics file to your computer:
1.
Select
Maintenance and Diagnostics
.
2.
Click
System Diagnostics Reporting
.
3.
Select the
Download the files to my computer
radio button.
4.
Click
Send System Diagnostics Report
.
5.
Click
OK
to continue.
6.
When the
File Download
dialog box appears, click
Save
(not Open).
Table 14: System Logs
Log Type
Log Purpose
pstswlog.db
Current system software and maintenance logs
backup pstswlog.db
May contain additional logs if the pstswlogdb is
overwritten
xrtc
Software exception or trap on RTC
xe2t
Software exception or trap on E2T
premortem.txt
Network statistics on RTC
e2tpremortem.txt
Network statistics on E2T
system.wvr
System lockup events. Generated by entering debug
commands or pre-installed sysinfo.txt during the lockup
(refer to “Collecting System Lockup Logs Manually” on
page 406).
output from RTC
console
Additional error logs only output to the RTC console (see
“Collecting System Lockup Logs Manually” on
page 406).
diag.dat
Voice mail event file. Enter errlog_flush() before
dumping the logs.
diag.sav
Voice mail backup event file.
master.dat
Voice mail master index for all mailboxes.
Summary of Contents for 3300
Page 10: ...x Enter document Title using Variable ...
Page 11: ...Chapter 1 Getting Started ...
Page 12: ...2 3300 ICP Technician s Handbook ...
Page 20: ...10 3300 ICP Technician s Handbook ...
Page 21: ...Chapter 2 Initial Setup ...
Page 22: ...12 3300 ICP Technician s Handbook ...
Page 48: ...38 3300 ICP Technician s Handbook ...
Page 49: ...Chapter 3 Installation and Programming ...
Page 50: ...40 3300 ICP Technician s Handbook ...
Page 91: ...Chapter 4 Software Installation ...
Page 92: ...82 3300 ICP Technician s Handbook ...
Page 124: ...114 3300 ICP Technician s Handbook ...
Page 125: ...Chapter 5 Maintenance ...
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Page 166: ...156 3300 ICP Technician s Handbook ...
Page 167: ...Chapter 6 Install and Replace Units ...
Page 168: ...158 3300 ICP Technician s Handbook ...
Page 247: ...Appendix A Hardware Reference ...
Page 248: ...238 3300 ICP Technician s Handbook ...
Page 251: ...241 Hardware Reference Figure 90 AX Controller Card View Figure 91 AX Controller Rear Panel ...
Page 279: ...Appendix B Installation Planner ...
Page 280: ...270 3300 ICP Technician s Handbook ...
Page 308: ...298 3300 ICP Technician s Handbook ...
Page 309: ...Appendix C Typical Network Configurations ...
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Page 338: ...328 3300 ICP Technician s Handbook ...
Page 339: ...Appendix D Status LEDs ...
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Page 379: ...Appendix E FRU Part Numbers ...
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Page 391: ...Appendix F System Capacity and Parameters ...
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Page 403: ...Appendix G Older Hardware and Software ...
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