Mitel 3300, Technician'S Handbook

Page: 5 / 431

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Table of Contents
Chapter 5 : Maintenance
Check System ...................................................................................................................117
Check Alarm State ......................................................................................................117
Check System Health .................................................................................................117
Check Controller Hardware Profile .............................................................................118
Maintain VoIP Security ...............................................................................................118
View Logs ..........................................................................................................................119
View Maintenance or Software Logs ..........................................................................119
Collect System Logs ...................................................................................................119
View Logs Remotely, TCP/IP Socket Numbers ..........................................................121
View Login and Logout Audit Logs .............................................................................122
Downloading MXe Server Logs ..................................................................................122
Detect Device Moves for E911 ..........................................................................................123
Monitor Device Moves ................................................................................................123
Detecting Device Moves .............................................................................................126
Viewing Device Connectivity Logs ..............................................................................126
Analyze IP Phone Issues ..................................................................................................127
Power Down the Controller ...............................................................................................129
Perform a System Reset ...................................................................................................129
Back Up a Database .........................................................................................................130
Restore a Database ..........................................................................................................132
Migrate SX-2000 Database Across Platforms ...................................................................136
Converting a PRI Database on a Universal NSU ..............................................................138
Export Configuration Data .................................................................................................139
Import Configuration Data .................................................................................................140
Restoring Default Addresses on MXe Server ...................................................................141
Assign Static IP Addresses to IP Phones .........................................................................142
Providing Power Over Ethernet to Devices (CXi/CXi II) ....................................................145
Recover MXe Server .........................................................................................................146
Before You Begin ........................................................................................................146
Install Replacement Hardware ....................................................................................146
Connect Laptop PC and CD/DVD Drive .....................................................................147
Install Mitel Application Server Software ....................................................................148
Configure MAS Parameters ........................................................................................149
Configure Server Manager Fields ...............................................................................150
Reset MXe Server System IP Address to default .......................................................155
Chapter 6 : Install and Replace Units
Component Replacement Notes .......................................................................................159
MXe and MXe Server .................................................................................................160
Add or Replace Controller FRUs .......................................................................................166
Controller Modules ............................................................................................................168
Adding or replacing controller modules ......................................................................168
AX Controller ..............................................................................................................169
Controller Module Installation Notes ...........................................................................170
Stratum 3 Clock Module ....................................................................................................173
System i-Button/System ID Module ..................................................................................174