Mitel 3300, Technician'S Handbook

Page: 141 / 431

131
Maintenance
4. Click Browse to launch the Save As dialog box, then navigate to the
location on your local drive where you want to save the backup file (for
example C:\3300_ICP\backup).
5. Type a name for your backup file, and then click Save As .
6. Select the check box for Call History records and/or Voice mail
messages if you want them included in your backup. Each addition
can increase the backup time noticeably.
7. Click Start Backup . System will display progress and then a backup
complete message.
8. Click OK .
9. Verify the presence of the backup file on the local drive.
Verifying the Backup
To verify that the backup contains voice mail messages:
1. Add the extension .tar to your backup file (for example, change May10
to May10.tar).
2. Use WinZip to open your renamed .tar file.
3. Look for the voice mail files:
- 002Vxxxxxxx.yyy (where xxxxxxx is a variable, system-generated
string) contains all messages.
- 003msgxxxx.vox (where xxxx is the extension number) contains
the status of messages belonging to that extension.
CAUTION: During a system backup, no other users can access
any of the web- based tools (5140/5240 IP Appliance Online
Services, Visual Voice Mail, Desktop Tool, Group Administra-
tion Tool, or System Administration Tool), access Visual Voice
Mail, or save changes. To avoid blocking other users, we rec-
ommended that you perform system backups outside of busi-
ness hours.