Mitel 3300, Technician'S Handbook

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Maintenance
7. Navigate to the desired folder on your computer or network drive.
8. Rename the file if desired (the file extension remains .tar.gz).
9. Click Save . The file is downloaded to your computer.
Collecting System Lockup Logs
Use the Remote on/off button to generate a debug diagnostic file. This
procedure applies to LX platforms running Release 5.1.5.8 or higher only.
To collect system lockup logs:
1. Press and hold the Remote on/off button until all of the alarm
indicators on the panel light (approximately 3 seconds).
2. Complete the “Collecting System Logs” procedure above.
View Logs Remotely, TCP/IP Socket Numbers
You can direct logs and Real Time Events to remote applications by setting
up TCP/IP Output Streaming from the remote application.
To set up TCP/IP output streaming:
1. Open a Telnet session.
2. Under PORT, enter the appropriate socket number (see Table 15).
3. Enter the IP address of the controller RTC ( rtc_ip ).
Tip: Refer to page 405 for instructions for manually collecting logs.
Tip: The remote application must act as a TCP/IP client. The default setting
is three sockets; maximum setting is ten sockets for each application.
Table 15: TCP/IP Output Streaming Settings
Log Output Socket Number
Software Logs 1750
Maintenance Logs 1751
SMDR Logs 1752
Hotel/Motel Logs 1753
LPR1 Printer Port 1754