Mindray DC-6, Service Manual

Page: 9 / 191

III
Return Policy
Return Procedure
In the event that it becomes necessary to return this product or part of this product to
Mindray, the following procedure should be followed:
1. Obtain return authorization: Contact the Mindray Service Department and obtain a
Customer Service Authorization (Mindray) number. The Mindray number must appear
on the outside of the shipping container. Returned shipments will not be accepted if the
Mindray number is not clearly visible. Please provide the model number, serial number,
and a brief description of the reason for return.
2.
Freight policy: The customer is responsible for freight charges when this product is
shipped to Mindray for service (this includes customs charges).
3. Return address: Please send the part(s) or equipment to the address offered by
Customer Service department
Company Contact
Manufacturer: Shenzhen Mindray Bio-Medical Electronics Co., Ltd.
Address: Mindray Building, Keji 12th Road South, Hi-tech Industrial Park,
Nanshan, ShenZhen 518057, P.R.China,
Tel: +86 755 26582479 26582888
Fax: +86 755 26582934 26582500
EC-Representative: Shanghai International Holding Corp. GmbH(Europe)
Address: Eiffestra β e 80, Hamburg 20537, Germany
Tel: 0049-40-2513175
Fax: 0049-40-255726