Kyocera Ai5555, Instruction Handbook Manual

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6-2 Troubleshooting
Troubleshooting
This section describes how to troubleshoot any problems you might have
with the NC-2 print server, the printer, or any network operating system
(NOS). First, go to Diagnosing Problems below, then go to the appropriate
hardware or network protocol section to troubleshoot the problem.
Should you be unable to correct a problem that is network related, contact
the authorized dealer.
For routine service requirements or questions, contact the authorized dealer.
Diagnosing Problems
Many problems can be resolved simply by checking the following items to
help narrow down your focus:
• Blinking Green or amber status LEDs:
Check Green and Amber LED conditions starting on this page,
and check status page to confirm setup.
• Error Page is output:
Follow instruction on the printed Error Page.
Green LED Conditions
When the LED is green, use the following table to determine the condition
of the print server.
Green LED Print Controller Meaning User Action
Status Activity
steady green powering up normal, self-test mode none
blinks 3 times finished self-tests normal, the status page none
then steady green will print
steady green searching for normal, printer ready none
after self tests a file server to receive print jobs
steady green awaiting print jobs normal, print controller none
awaiting print jobs
blinks rapidly searching for printer power is off check printer
printer or printer is off-line to which the
job was sent
blinks slowly receiving normal, receiving data none
a print job