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6-14 Troubleshooting

Troubleshooting

UNIX (TCP/IP)

Normally, the NC-2 will work transparently in a UNIX TCP/IP environ-
ment. At this time, the following UNIX versions and hardware platforms are
supported:

•

All UNIX systems that support lpd

•

System V Rel. 4 (on 386 platforms)

•

DEC ULTRIX RISC Versions 4.3 and 4.4

•

DEC OSF/1 Versions 2.0 and 3.0

•

Solaris:

Version 1.1.3 (SunOS 4.1.3),
Version 2.3 (SunOS 5.3),
Version 2.4, and
Version 2.5

•

HP-UX Series 700 and 800 Version 9.01 and Version 10.0

•

IBM AIX Version 3.2.5 and Version 4.0

•

SCO UNIX Version 3.2

•

AS400

More platforms and versions are being added all the time. If you are having
difficulty printing, first make sure you followed the installation procedures
in Chapter 5, TCP/IP Configuration. Briefly, these steps are:

1. Configure the host by adding a node name and the assigned IP address to
the local hosts database to each host that will spool jobs directly to the Print
Server.

2. Configure the NC-2 IP address using the MAP browser, Bootp Lite, rarp,
or ping.

Finally, if you are still experiencing difficulties, please contact the authorized
dealer.

Please have the following information available when you call:
•

Platform type

•

UNIX version

•

Network Operating System

•

Printing System

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Summary of Contents for Ai5555

Page 1: ...ARD ALWAYS read this Instruction Handbook thoroughly before use After reading maintain it in good condition and keep it together with the Instruction Handbook for your copier INSTRUCTION HANDBOOK for the Network Administrator ...

Page 2: ......

Page 3: ...Acknowledgments All brands and product names are trademarks or registered trademarks of their respective companies ...

Page 4: ...is operating in a commercial environment Users operating this equipment in a residential area are likely to cause interference in which case they may be required to correct the interference at their own expense Canadian Department of Communications Regulations Le présent appareil n émet pas de bruits radioélectriques dépassant les limites applicables aux de Class A prescrites dans le règlement sur...

Page 5: ...ler The Instruction Handbook provides instructions on installing network software Utilities on network systems such as Novell NetWare TCP IP for the UNIX operating system Ethertalk Banyan Vines or a network system that combines any of these protocols Included are configuration procedures and instructions for setting up the your NC 2 as a print server on a network ...

Page 6: ...1 ...

Page 7: ...TP Server With An IP Browser 3 5 Using the Network Management Utility 3 6 Overview 3 6 Using MAP Management Access Program 3 7 MAP Welcome Screen 3 7 MAP Main Menu Screen 3 8 Using Help Screens 3 9 Configure NC 2 For Use With Novell NetWare 3 24 Overview 3 24 Configure Using NetWare 2 15 and 3 1x 3 25 Setting Up Print Queues 3 25 Using PCONSOLE 3 26 Configure Using NetWare 4 x NetWare Directory Se...

Page 8: ...ooler 5 4 Setting Up The NC 2 Print Server 5 4 Assigning IP Address with BOOTP Lite 5 5 Assigning IP Address with ARP 5 6 Creating an lpr Queue on the Workstation 5 7 Microsoft Windows 95 5 8 Loading the lpr Spooler 5 8 Setting up the NC 2 Print Server 5 8 Assigning IP Address with ntBOOTP 5 9 Assigning IP Address With ARP 5 10 Setting up lpr on the Workstation 5 10 Windows NT Instructions 5 11 Se...

Page 9: ...ol 6 9 Novell File Server Checklist 6 10 If the NC 2 Loses Its Novell File Server Connection 6 10 NC 2 Workstation Checklist 6 10 NC 2 Configuration Checklist 6 11 Print Server File Server Printer Connection Checklist 6 11 Workstation to NC 2 Connection Checklist 6 12 AppleTalk Protocol 6 13 Printer Checklist 6 13 Multiple Zones 6 13 UNIX TCP IP 6 14 Appendix Cable Specifications A 2 Assigning Mul...

Page 10: ...Section 1 NC 2 Introduction ...

Page 11: ...hinnet 10Base2 and 10BaseT q Unshielded Twisted Pair UTP and Shielded Twisted Pair STP q Windows 95 PeerToPeer Printing allows Windows 95 workstations to print to NC 2 printers Refer to Appendix Windows 95 PeerToPeer Printing for details q The NC 2 is both flexible and easy to install Flexibility of the NC 2 is provided with automatic network switching between network protocols Print jobs can be s...

Page 12: ...tility for NetWare versions 2 15 3 10 and 4 x Bindery Services Network Management Utility or NWADMIN for NetWare 4 x Directory Services q For TCP IP Use lpd to print directly from the NC 2 without using our software on your host If you require host side printing with broader filtering and banner options then use our install script q For AppleTalk The NC 2 is pre configured If you have different re...

Page 13: ... uses to login q TCP IP Our software provides error messages and a status page to alert you to incorrectly entered data q AppleTalk AppleTalk Administration Program provides functions that let you reset the NC 2 view the NC 2 configuration or an error log and change the printer setup NC 2 Network Management Utility for Macintosh lets you troubleshoot problems q Banyan Vines What s In Your Package ...

Page 14: ...an Vines Software q Novell NetWare printing requires NetWare Capture NPRINT or PCONSOLE later than 1 0 utilities q The NC 2 Network Management Utility for Windows utility requires Windows 3 1 or later Windows for Workgroups 3 11 Windows 95 or Windows NT 3 5 or later q The Apple Administration program utility q TCP IP setup and maintenance requires the Network Management Utility Hardware q Support ...

Page 15: ...X Network Management Utility for Windows via the MAP Management Access Program Browser Network Management Utility for Macintosh BootP Lite for Windows and NT Printer Interface IEEE 1284 via 26 pin Connector Instruction Store Download Entire program can be updated from Windows program operating through Novell network Compatible w FTP transmission of properly formatted core image operating through T...

Page 16: ...Section 2 Installation ...

Page 17: ...rvices NDS q TCP IP UNIX networks with lpd capabilities or systems compat ible with SUN Solaris 1 x 2 x BSD System V Release 4 OSF1 Alpha DEC ULTRIX 4 3 RISC HP UX and SCO UNIX Status Light Indicators q Status light indicators display as green and amber LEDs on the print controller to enable you to monitor the power on status and to diagnose problems q You can easily troubleshoot the conditions in...

Page 18: ...re version Connectors The Ethernet connectors are illustrated below q Ethernet 10BaseT uses a RJ45 cable to connect the NC 2 to the network q Ethernet Thinnet 10Base 2 uses a BNC T connector to connect to the coaxial cable of the network PN 6097000 FO 024205 REV A 2 PROTO 10BaseT P N ROM Code P C U A 9 5 0 7 7 2 0 0 0 0 1 7 S N LAN Address 9 9 0 4 6 1 0 0 4 0 A F 7 8 E 7 E 8 Made in the USA Thinne...

Page 19: ...ctor located on the back panel of the print controller Once you make the connection you are ready to configure the network protocol see instructions on the next page Using a Thinnet Ethernet Interface The Thinnet Ethernet wires use a BNC T connector not included in your package to plug into the BNC port on the NC 2 marked Thinnet Thin Ethernet cable is 1 4 inch coaxial cable usually RG 58 U that u...

Page 20: ...r to Section 3 NetWare Configuration which shows you how to use the Printer Management System with MAP Management Access Program See next page for Utility Installation instructions For AppleTalk configuration refer to Section 4 which shows you how to use the AppleTalk Configuration and Administration Program For TCP IP configuration information refer to Section 5 Unix Printing Through TCP IP ...

Page 21: ... Management Access Program browser installs automatically 1 Start Windows on your PC or workstation 2 Insert the Network Management Utility diskette in drive A or B 3 In the Windows Program Manager select File 4 Select RUN from the menu 5 At RUN type A SETUP EXE or B SETUP EXE and click OK 6 Read the information screen and click on Continue 7 Identify a path for the program The path default is C M...

Page 22: ...Section 3 NetWare Configuration ...

Page 23: ...AP q The Management Access Program MAP is a Windows based browser utility The MAP utility allows you to access the NC 2 and can be used to activate network protocols configure the print server and printer port reset NC 2 from a remote location and troubleshoot problems Help screen information is included to show you how to use the MAP Utility q Configure Using NetWare 2 15 and 3 1x describes how t...

Page 24: ...APTURE NPRINT PCONSOLE and PRINTCON PRINTCON Use to define the preferred print options and set the options up as standard configurations PRINTCON serves as a database for printing with CAPTURE NPRINT and PCONSOLE The tasks include edit print job configurations select default print job configurations and copy print job configurations from one user to another CAPTURE Use to print screen displays sav...

Page 25: ...e the PCONSOLE utility Use the PCONSOLE utility Use the PCONSOLE utility See Print Queue Functions in this Section Use the PCONSOLE utility See Print Queue Functions in this Section Use the MAP utility that is on our providing Network Management Utility diskette To move our printing system to another location on the same network To move our printing system from its current network to a new network...

Page 26: ...lity which allows you to perform all print server functions If you do not have the MAP Utility perform the following steps 1 Assign an IP address to the NC 2 See instructions for Assigning IP Address starting on p 5 5 2 Start the IP Browser you normally use 3 When the browser is up and running type http followed by the IP address of the unit in the Location field at the top of the browser screen o...

Page 27: ...t problems enable disable the status sheet printout and access context sensitive Help While the Network Management Utility can be accessed with any browser such as Netscape you can also use the MAP our Management Access Program browser to access and configure the NC 2 The MAP browser automatically installs when you install the our providing Network Manage ment Utility diskette If you have not alre...

Page 28: ...p Screens which starts on p 3 7 File View Go Options Help Server ò NC2 317690 Ver 1 05 NC 2 NC2 317483 Ver 1 04 NC 2 Welcome to the Print Server Management Access Program For Help press F1 NUM This program uses IPX SPX to communicate with the Print Servers To select a unit click on a Print Server Identification in the drop down Server list To get the Print Server name if different from the default...

Page 29: ...imply click on the menu item you require and the easy to use screens will guide you through each procedure The bottom of your screen displays Home and Help Clicking on Home gets you back to the basic menu Clicking on Help gets you to the Help screens where you may select the topic of your choice To learn more about using the MAP Utility see Using Help Screens which begins on the next page To confi...

Page 30: ...t Factory Defaults Unit Status Novell NetWare Banyan VINES TCP IP AppleTalk Serial Port Status Network Address Change Password Protocols Setup NetWare Setup TCP IP Setup AppleTalk Setup Banyan VINES Ports Configure Port Settings Parallel Port Settings Serial Port Settings Test Printer Configure Status Page Status Information ...

Page 31: ... codes instead of the desired text When you reset the unit you may need to recycle the printer power Off then On again to correct the problem Reset the Unit for Download lets you reset the print server in to download mode to enable you to update the unit s flash read only memory ROM with a new or updated software release A software release normally includes new features or fixes for the print serv...

Page 32: ...queue name assigned to the print server printer port Queue Status This field displays the status of the queues servicing the print server printers If there is a problem printing e g the queue is not avail able the problem will be listed here Banyan VINES The connection and service status for each print server and print server port are listed in the following VINES Login fields and VINES Services f...

Page 33: ...int server ports Printer Offline The printer is not powered On or is not connected to the network Check the printer or its connections Banyan VINES Services Fields Service Name Name of the service for the printer connected to a print server s parallel port For example a parallel port would have its own service name Current State Status messages for the service listed in the field above including t...

Page 34: ...led Could not communicate with the service Connection Lost Connection to the service has been lost Garbage Received The service has received garbage characters StreetTalk Failed StreetTalk service is unavailable Network Errors The problem is undetermined Contact the System Administrator No Errors Unit is connected and is ready to receive print jobs Out of Memory Memory is insufficient to send prin...

Page 35: ...e listed for accessing the print server printers Base Port Number The base number assigned to the print server port For example port 1 would be 100001 Banner This displays whether the banner page option is turned On or Off The LPD settings are displayed for each print server port This information includes the type of print jobs supported for each print server printer For example if PCL and PS are ...

Page 36: ... this option once you enter an authorized password if you have not done so already you can click on Update Network address to update the current Ethernet address or Clear Inputs to go back to your last serial number entry Change Password To change an existing password you need to enter the new password in the New Password field then retype the new password in the Retype New Password field to confi...

Page 37: ...the preferred file server connection setting up for Novell Directory Services NDS identifying the Ethernet frame type and disabling Bindery Services Setup Banyan VINES Banyan VINES Setup includes entering the login name password and print service name s You must do this FIRST before you start to use the printers attached to the print server Setup TCP IP TCP IP Setup includes setting the Internet P...

Page 38: ...to change the default name or the existing name enter the new print server name in this field The name can be up to 63 characters in length You must also remember to change the name in PCONSOLE otherwise the name change will not take effect Print Server Password The network administrator assigns a password to the Novell print server When a password is assigned through NetWare s PCONSOLE you need t...

Page 39: ...eed to write a container name print server name because it was provided in the name field above A typed context example name is as follows ou standard ou organization_1 or ou standard ou organization_1 o Local Should you need help with this entry see your system administrator Preferred NDS Tree For Novell NetWare 4 x Directory Services enter the preferred tree in this field If you do not know the ...

Page 40: ...ssword is sysadm Enter the password in lowercase Click on Accept Settings when you are finished making your entries This puts your new entries into effect Click on Clear Inputs to clear the entries you made or to revert to the previous settings Setup Banyan VINES This screen lets you enter a login name and password for the print server as well as service names for each print server port During ini...

Page 41: ...ssword Retype Enter the password assigned to the print server in the VINES MUSER utility if a password was assigned Make sure you create the password FIRST in MUSER before specifying a password here Also be sure to spell the password correctly otherwise you will be unable to access the print server or its printers Port 1 Service If you have not entered a password already you will need to enter a p...

Page 42: ...ddress leave the field blank See your system administrator for the Default Gateway address Base Port Number Enter the base number assigned to the print server The default No is 10000 Enable LPD Banners When the box is marked printers print out a banner page for each print job Parallel Port PCL PCL and compatible print jobs PS For PostScript print jobs ASCII For all ASCII and text print jobs Other ...

Page 43: ...lt the name is NC2_ serial_number You can change the name to identify the print server for your network Zone Name Identifies the zone in which the print server is located Be sure to identify the correct zone otherwise printing will not be possible Port Type Identifies the ports available on your print server Printer Name Identifies the AppleTalk Printer Name The assigned default name is Unit seria...

Page 44: ...oose the type of print job you want to send to the printer PostScript or ASCII Once you select the print job type click on Start Test to send the test print job If you have not done so already you will need to enter a password before performing this function The factory default password is sysadm Enter the password in lowercase Configure Status Page The Status Page menu lets you select whether you...

Page 45: ... 49 To configure the NC 2 for use with NetWare 2 15 and 3 1x see procedure starting on the next page Configuration on NetWare 2 15 or 3 1x requires the following basic steps 1 Login to the network as Supervisor 2 Start PCONSOLE 3 Create a Print Queue to be serviced by the NC 2 see next page This step may be skipped if you intend to use an already existing queue 4 Create a new print server and ente...

Page 46: ...n below select the Print Queue Information option 2 Press Enter to display the list of existing print queues Create A New Print Queue 1 From the Available Options menu select Print Queue Information 2 Press Enter to display the Print Queues list 3 Press Insert to open the New Queue Name entry box 4 Type the name you want to give the new queue such as NC 2_Queue 5 Press Enter to add it to the list ...

Page 47: ...o the entry box First type NC2_ then type in the 6 digit serial number printed on the label on the network interface board then press Enter Example NC2_317483 The NC 2 Print Server name is added to the list of Print Servers NOTE If you wish to change the NC 2 s default Novell Print Server name form NC2_ serial number to a more descriptive user defined name such as My_Printer you may do so now IMPO...

Page 48: ...ver Configuration Menu then press Enter The Configured Printers menu displays Assign the NC 2 printer to Printer 0 in PCONSOLE 7 Select Not Installed 0 then press Enter to display the Printer 0 configuration screen shown below 8 Select Name Printer 0 then press Enter Backspace to erase that default printer name and assign a descriptive name for the printer such as PCU 1 then press Enter 9 Select T...

Page 49: ...er Types menu displays select Remote Other Un known then press Enter Make no other changes unless you have the knowledge to do so 11 When you have finished configuring each printer then press Esc to exit and when prompted choose Yes to save changes see screen below Make sure you return to the Print Server Configuration Menu Wednesday September 30 1998 ...

Page 50: ... NC 2 printer s 12 Choose Queues Serviced by Printer from the Print Server Configura tion menu 13 Select the appropriate printer from the list of Defined Printers then press Enter A screen which should be blank for the initial installation appears Press the INS key to bring up a list of Available Queues for the NC 2 printer See screen example below 14 Choose a queue and assign a priority level fro...

Page 51: ... choose YES to save the changes 18 Continue pressing Esc to go back to the Print Server Configuration Menu If you do not want to set up Notify functions press Esc and choose YES to save changes You may repeat the above procedure for other file servers If you wish to set up Notify functions see Setting Up Notify Options for NC 2 Printer s on p 3 33 To verify that the NC 2 Print Server Name you just...

Page 52: ...Name is also the name indicated on the NC 2 s Print Server Name field for Novell NetWare 1 First select Setup NetWare from the Main Menu shown below Main Menu Unit Serial Number 317483 System Protocols Ports Reset Setup NetWare Configure Port Settings Factory Defaults Setup TCP IP Test Printer Unit Status Setup AppleTalk Configure Status Page Network Address Change Password Status Information Home...

Page 53: ...ng the MAP Utility to Verify or Edit the NC 2 Print Server Name NC2_317483 A password is required to perform this function sysadm Accept Settings After selecting Setup NetWare the NetWare Configuration Menu displays see below 2 Check the Print Server Name field This field should match the Print Server name you created in PCONSOLE Edit as necessary 3 When this is completed edit the password and cli...

Page 54: ...Server Configuration menu 2 Select a printer from the Defined Printers list The notification screen appears which should be blank for the initial installation 3 Press INS to view a list of Notify Candidates 4 Select the user or group from the Notify Candidate list 5 Set the first and next intervals in the Notify Intervals screen It is recommended that you use the default settings The first and nex...

Page 55: ...the solution Use the status page to check if the protocols you are using are defined for each NC 2 printer port If a protocol is not defined first make sure the protocol is enabled Protocols are enabled and disabled in the Network Management Utility Definition of Terms listed on the Status Page 1 Unit Serial Number Serial number listed on the label on the NC 2 board 2 Version Version number of the...

Page 56: ...Server Name OLD Password Defined Yes Directory Services Context not defined Frame Type Novell 802 3 AppleTalk Network Information enabled Frame Type 802 2 SNAP ON 802 3 Protocol Address NET Number 10 NodeNumber 202 SocketNumber 128 Preferred AppleTalk Zone Default Zone TCP IP Network Information enabled Frame Type Ethernet II Protocol Address 199 92 187 128 Port Number 1 Port Type Parallel Novell ...

Page 57: ...reatly improved print server setup and management NetWare 4 x also provides backward compatibility for 2 x 3 x and 4 x print service in Bindery emulation The Directory Information Base DIB is used to store information about servers and services users printers gateways etc and is a distributed database allowing access to data anywhere on the network wherever it is stored NetWare versions prior to 4...

Page 58: ...The Network Management Utility The Network Management Utility program provided with the NC 2 is used to configure the context of the NC 2 Print Server Novell NWADMIN The Novell NWADMIN NetWare Administration program is used to create the directory tree print server printer and print queue objects within the tree See procedure on p 3 43 Snap in support for the NetWare administrator NWADMIN utility ...

Page 59: ...n a Print Server Identification in the drop down Server list To get the Print Server name if different from the default ID highlight the Print Server Identification and then select Show Detail under the Options menu To get the detailed information for all listed Print Servers select Show All under the Options menu If there are many Print Servers this operation may take some time to complete Manage...

Page 60: ...k Address Change Password Status Information Home Help Unit Information NOTE you will be required to enter a password to perform most of the functions The default factory password is sysadm Enter the password in lowercase NetWare Configuration Configure Using NetWare 4 x NetWare Directory Services Using the Network Management Utility The Main Menu shown above is for your reference while configurin...

Page 61: ...II 802 2 SNAP 802 2 Disable Bindery Enable Ports PCU 1 A password is required to perform this function sysadm NetWare Configuration Configure Using NetWare 4 x NetWare Directory Services Using the Network Management Utility NetWare Configuration Menu The NetWare Configuration Menushown above is for your reference while configuring NetWare Directory Services The procedure starts on the next page Fi...

Page 62: ...rcuit board To display detailed information about the individual NC 2 device s select Options from the main menu and then select Show All The selected NC 2 unit s Main Menu appears See p 3 38 4 Under the Protocols section of the Main Menu click on Setup NetWare The NetWare Configuration Menu displays Refer to the menu screen illustration shown on the previous page as you follow the steps shown bel...

Page 63: ... preferred NDS tree name If you don t know what the tree name is type WHOAMI at the DOS prompt 11 The Print Queue Scan Rate lets you select how often the NC 2 polls the Novell Netware queues to see if any new print jobs need to be serviced The default is one 1 second Enter in the Print Queue Scan Rate field a value between 1 and 255 seconds 12 Select the Ethernet Frame Type you want the NC 2 to us...

Page 64: ...event of a problem See Novell NetWare documentation for more informa tion about the use of PCONSOLE for NDS Create Printer Object 1 Click the NWADMIN icon in NetWare Tools group in Windows NetWare Administrator window displays To bring up your Directory Tree open a Browser window by clicking the Tools menu item and selecting Browse 2 Highlight the Organizational Unit or Organization where you want...

Page 65: ...inter Name field and click on the Create button Create Print Server Object 1 Again highlight the Organizational Unit select the Object item from the menu and choose Create 2 At the New Object window scroll down the Class of New Object icon list select the Print Server icon and click on the OK button 3 At the Create Print Server window type a value in the Print Server Name field and click on the Cr...

Page 66: ...Queue button then type in values for Print Queue Name and Print Queue Volume and click on the Create button If you do not know the Print Queue Volume name the hard drive you will be accessing click on the icon to the right of the volume field The Select Object window will appear with the volume listed in Objects If the volume is not listed scroll the Directory Context items until you find the volu...

Page 67: ...ctory Services Using the NWADMIN Utility Assign Printer Object 1 Go to the Directory Tree 2 Double click on the printer object just created and bring up the Printer window See below 3 Find the Assignments button on the right side of the window 4 When the screen appears click the Add button ...

Page 68: ...Using the NWADMIN Utility 5 When the Select Object window appears find the print queue object just created among the choices listed in the Objects box and select it 6 Click on the OK button and the print queue just created is added to the Print Queues box in the Printer window Click on the OK button again ...

Page 69: ...ouble click on the print server object you just created and bring up the Print Server window 2 At the Print Server window click on the Assignments button and Add button to bring up the Select Object window 3 Select the printer object created from the Objects box and click on OK The printer with its context appears in Printers box of the Print Server window 4 Click on the OK button ...

Page 70: ...double click the Print Queue object just created 2 At the Print Queue window click on Assignments If you configured the print queue and printer correctly they will appear in the proper boxes on the Print Queue window 3 Press the Cancel button Power Cycle the Printer NWADMIN configuration is complete Before you can begin printing be sure to power cycle the Printing System ...

Page 71: ...indery mode NOTE If the Bindery Services mode is not running the print server will be unable to find its file servers and the status page will indicate that the Novell NetWare protocol is not active Before installing the print server on a Novell NetWare 4 x server in Bindery Emulation mode first check to be sure the server has Bindery Context by using the Confirming Bindery Context procedure on th...

Page 72: ... the upper left corner of the Available Options menu screen 4 If no such name statement in on the screen you must add that statement to enable the NC 2 to work In that case exit from PCONSOLE and use a DOS text editor to add the following statement to the AUTOEXEC NCF file SET BINDERY CONTEXT O LOCAL 5 After adding the statement to the AUTOEXEC NCF file you must power down the server and restart i...

Page 73: ...er TYPE name 6 Add to the print server and queue lists Note If you encounter any errors during installation try logging out and logging in again Start PCONSOLE 1 Login to the network as ADMIN type PCONSOLE then press Enter The screen below appears Select Bindery Mode 2 When the Available Options menu appears press the F4 key for the Bindery Mode NOTE If you receive a message asking you to login to...

Page 74: ...and Queue Names 4 When Print Services Quick Setup window appears enter the print server name using the F3 key 5 Type in the Print Server name using the format NC2_ serial number The serial number is located on the label attached to the NC 2 board 6 Press Enter to display the screen shown below Tab down to the New Printer name field enter a name and press Enter Then tab down to the New print queue ...

Page 75: ...ervers or print queues after your initial setup select either Print Queues or Print Servers from the Available Options screen Either selection will call up information screens from which you can view or modify more choices On the Print Queues Information screen you can select from Print Jobs Status Attached Print Servers Information Users Operators and Print Server choices On the Print Server Info...

Page 76: ...lem and the solution Use the status page to check if the protocols you are using are defined for each NC 2 printer port If a protocol is not defined first make sure the protocol is enabled Protocols are enabled and disabled in the Network Management Utility Definition of Terms listed on the Status Page 1 Unit Serial Number Serial number listed on the label on the NC 2 board 2 Version Version numbe...

Page 77: ...int Server Name OLD Password Defined Yes Directory Services Context not defined Frame Type Novell 802 3 AppleTalk Network Information enabled Frame Type 802 2 SNAP ON 802 3 Protocol Address NET Number 10 NodeNumber 202 SocketNumber 128 Preferred AppleTalk Zone Default Zone TCP IP Network Information enabled Frame Type Ethernet II Protocol Address 199 92 187 128 Port Number 1 Port Type Parallel Nov...

Page 78: ...propagation delay Minimum of two file servers can be placed on the file server list The NC 2 searches for the primary server starting with the servers that are closest 0 hops and works its way outward to a maximum of four hops When the NC 2 finds a primary file server the print server Stops searching for other servers Reads the list of servers in NetWare s PCONSOLE Attempts to attach to every serv...

Page 79: ...read the information on the previous page To use PCONSOLE you must have supervisor or administrator rights 1 To start PCONSOLE login to the network as Supervisor or ADMIN 2 Type PCONSOLE then press Enter 3 Choose Print Server Information on the Available Options menu orPrint Servers for NetWare 4 0 users then press Enter to display the Print servers menu ...

Page 80: ...se Print Server Configuration then press Enter 6 Choose File Servers to be Serviced then press Enter For NetWare 4 0 users select Serviced NetWare Servers then press Enter continue on next page NC2_100001 NC2_100002 NC2_100003 NC2_100004 NC2_100005 NC2_100006 NC2_100007 NC2_100008 NC2_100009 NC2_100000 NC2_100001 NC2_100002 NC2_100003 NC2_100004 NC2_100005 NC2_100006 NC2_100007 NC2_100008 NC2_1000...

Page 81: ...then this step is completed You may now configure the NC 2 print server using the configuration procedure for your NetWare version 8 If the file servers displayed under the File Servers To Be Serviced menu are not the ones you want to use as your primary file server press the Enter key for all selections and then press the Esc key to save these choices Once you have chosen your primary file server...

Page 82: ...Section 4 AppleTalk Configuration and Administration Program ...

Page 83: ...ge printer names for NC 2 printers q Assist Customer Support diagnose problems Enabling the AppleTalk Protocol The AppleTalk protocol must be enabled before printing can be performed Use the Network Management Utility for Windows to check or to enable the AppleTalk protocol Refer to Chapter 3 NetWare Configuration for more details Configuration for AppleTalk q Print to our Printing System by using...

Page 84: ...alk zones only if your network has more than one zone 3 Select LaserWriter 8 then choose NC2_123456 from the list of available printers 4 Click on Setup AppleTalk then click on Select PPD 5 Highlight the proper PPD file for your Printer Example 550_US PPD 6 Click on Select 7 When finished click on OK then close the Chooser Utility Chooser Select a LaserWriter Background Printing On Off Setup Apple...

Page 85: ...inistration Program diskette to a folder For example place the program in a folder called Utility 2 Double click on the NP2000 ADMIN Program icon when it appears on the desktop The Zone and NC 2 Device Dialog menu appears If your network has no zones choose only from the NC 2 Device field as no Zone field is displayed 3 Select the Zone that has the NC 2 device you want to administer Available NC 2...

Page 86: ...guration features You can change the NC 2 default name to another one you may prefer Be sure to recycle the power to the NC 2 Off then On otherwise the changes you made will not occur When you choose Configuration the following screen appears 1 To change the print server device name click on the name displayed then enter the new name 2 To change the AppleTalk Zone click on the zone displayed A men...

Page 87: ...reen if your Print Server encounters problems When you choose the Error Log function a screen containing the text of the log is displayed You can print the error log contents by using the Print option under the File menu To save the contents of the error log do one of the following q Use Save As option from the File menu to save the entire log file q Use Edit option to cut copy and paste some or a...

Page 88: ...pt printers appear in the Chooser Non PostScript printers cannot be used by AppleTalk users Printer Name The Name assigned to the NC 2 printer If there is no entry or if you want to change the name then click on the box and type in the printer name 1 Click on OK when you finish viewing the configuration or making changes 2 After making your selections recycle power to the NC 2 by turning it Off th...

Page 89: ...es not have an IP Address Subnet Mask established when you display the Protocol Setup screen the information in the IP Address and Subnet Mask fields will be incorrect q Enter the correct IP Address and Subnet Mask If incorrect values are supplied TCP IP will not be enabled In that case you will not be alerted with an error message q After you select protocols be sure to recycle the NC 2 power by ...

Page 90: ...is up and running type http followed by the IP address of the unit in the Location field at the top of the Browser screen or by going to File at the menu bar and choosing Open Location Example For a unit with an IP address of 199 9 200 200 type http 199 9 200 200 Control Options When you have no access to Novell NetWare Control Options can be used to enable or disable the display of the Power on S...

Page 91: ...Section 5 UNIX Printing Through TCP IP ...

Page 92: ... Simple Network Management Protocol SNMP is a protocol for network management services SNMP is supported for Management Information Base MIB II over IP for the print servers This support allows you to query MIB II to get system information about the print server Installation in a Windows Environment Several versions and variations of Microsoft Windows may be used on NetWare and or TCP IP networks ...

Page 93: ...ormally come with TCP IP However various TCP IP facilities are available for Windows for Workgroups workstations including a free TCP IP stack provided by Microsoft Third party lpr spoolers are available The following instructions are based on the Microsoft TCP IP stack and a shareware lpr application that is available from various sources including the Print Server manufacturer You will need file...

Page 94: ...eing used with TCP IP This can be accomplished with our providing Printer Management for Windows if you have a NetWare connection on your network or with Apple Administration Program for Macintosh if there is an Apple Macintosh on the network Follow the instructions for these programs provided in Section 3 or Section 4 see Note NOTE If you cannot use these programs you can use either the BOOTP Lit...

Page 95: ...want to assign to the NC 2 Print Server the Subnet Mask matching what you are using on your subnet the Default Gateway your router s IP address the MAC address of the NC 2 Print Server Hardware Address listed on the Status sheet as Ethernet Address Use colons as delimiters as shown on the status sheet rather than the dashes that Windows uses 5 Click on Go You will get a message that the program is...

Page 96: ... the next step b arp s IP address of the NC 2 Print Server MAC Address of the NC 2 Print Server The entry should be accepted You will receive an error 3 message if our Remote Access Software RAS is installed c ping IP address of the NC 2 Print Server The request should time out 3 Recycle the power on the print server The NC 2 Print Server will produce a status page that should include the entered ...

Page 97: ...n 1 Double click on the spooler icon 2 Click on setup and define a new queue 3 At the Remote Host Name prompt enter the NC 2 Print Server IP Address and enter PORT1 for the Remote Printer Name 4 Go to Control Panel Printers and choose Connect 5 Select your driver and click on Next At this point you should see an entry for your Windows lpr Spooler s printer in the Available ports listing For exampl...

Page 98: ... Loading the lpr Spooler The Windows lpr Spooler Version 4 1 wlprspl txt provides detailed instructions for decompressing and installing the shareware lpr spooler Setting up the NC 2 Print Server The NC 2 Print Server must be given an IP address and routing information to be used with TCP IP This can be done with the Network Management Utility for Windows if you have a NetWare connection on your n...

Page 99: ... From Program Manager under File select Run ntBOOTP exe 3 Pull down the Admin menu to Configure option 4 Enter the IP address that you want to assign to the NC 2 Print Server its Subnet Mask make sure it matches what you are using on your subnet Default Gateway your router s IP address and the MAC address of the NC 2 Print Server Hardware Address listed on the Status sheet as Ethernet Address Use ...

Page 100: ...is up again at the command prompt enter ping IP address of the NC 2 Print Server Continue until you get a reply NOTE This only enters the IP address Use the ntBOOTP Program or any standard Internet Web Browser to change the IP parameters Setting up lpr on the Workstation Once the spooler is installed on the workstation the setup program will create a group and icon 1 Double click on the spooler ic...

Page 101: ...uting information before being used with TCP IP This can be done with the Network Management Utility for Windows if you have a NetWare connection on your network or with Apple Administration Program for Macintosh if there is an Apple Macintosh on the network If you cannot use these programs you can use either the ntBOOTP program or the ARP procedure To use ntBOOTP you will need the ntBOOTP exe fil...

Page 102: ...r this to work 2 From Windows Program Manager under File select Run ntBOOTP exe 3 Pull down the Admin menu to Configure option 4 Enter the IP address that you want to assign to the NC 2 Print Server its Subnet Mask make sure it matches what you are using on your subnet Default Gateway your router s IP address and the MAC address of the NC 2 Print Server Hardware Address listed on the Status sheet ...

Page 103: ...arp cache arp s IP address of the NC 2 Print Server MAC Address of the NC 2 Print Server The entry should be accepted ping IP address of the NC 2 Print Server Request should time out 2 Recycle the power on the printer or let the NC 2 Print Server reset itself The NC 2 Print Server will produce a status page that should include the entered IP address 3 When the NC 2 Print Server is up again at the ...

Page 104: ...er driver 7 Enter a description This is optional 8 In the Print To dialog choose Other 9 In Print Destinations window select lpr port 10 When the add lpr compatible printer window is displayed enter IP address Line 1 Address of host providing lpd Print server PORT1 Line 2 Name of printer the word PORT must be in uppercase format followed directly by the number 1 11 Choose OK to exit Your NC 2 Prin...

Page 105: ...another host On power up of the print server a DHCP request is broadcast Based on the tables established on the DHCP server the reserved IP address information will be returned the print server will automatically be reset and restarted using the reserved address information FTP UNIX Printing FTP printing allows users several ways to print files through the internet directly from their favorite IP ...

Page 106: ...and Drop Method From Netscape 2 0 or greater use the drag and drop method of printing a file on your print server as follows 1 Type ftp port1 destination server IP address 2 Click and hold on the file that is on your system and drag it to your IP browser s window 3 Click on OK to upload the file The selected file is now sent to the printer NOTES 1 FTP printing does not support selecting multiple f...

Page 107: ...NC 2 Print Server has its IP information Some UNIX System V systems have restrictions on support of remote lpd printers requiring that the host based lpd approach be used Each printing mode has certain advantages over the other mode as follows The host resident method can print the username and filename on its banner page whereas the print server resident method prints a banner page with the host ...

Page 108: ...ort lpd System V Rel 4 on 386 platforms DEC ULTRIX RISC Versions 4 3 and 4 4 DEC OSF 1 Versions 2 0 and 3 0 Solaris Version 1 1 3 SunOS 4 1 3 Version 2 3 SunOS 5 3 Version 2 4 and Version 2 5 HP UX Series 700 and 800 Version 9 01 and Version 10 0 IBM AIX Version 3 2 5 and Version 4 0 SCO UNIX Version 3 2 AS400 The TCP IP diskette also includes source code so that you can recompose host based code ...

Page 109: ...OTP Use reverse ARP rarp capability Ethernet II frame type only Use arp and ping capability Depending on the topology you need to provide the MAC address of the NC 2 Print Server The MAC address is the 12 character code that is printed on the configura tion status report each time the printer is turned on You can use the BOOTP rarp or ping procedures only when the print server is in its factory de...

Page 110: ...r 3 Find the LAN address of the NC 2 Print Server The address is printed on the configuration status report each time you turn the printer on 4 Edit the hosts file usually etc hosts or use NIS or DIS to add the IP address and the NC 2 Print Server s node name See the network adminis trator for the IP address For example a NC 2 Print Server named printfast with an IP address of 192 9 200 200 has th...

Page 111: ...ected to the network Turn on the printer 9 Wait until the printer powers up and finishes initializing to allow enough time for the IP address to become known and to be saved in nonvolatile memory The NC 2 Print Server should re initialize itself 10 After the NC 2 Print Server has re initialized send a ping command to verify that the print server obtained its IP address For example ping 192 9 200 2...

Page 112: ... address in the print server Reconnect the print server anywhere on the network 3 Find the Ethernet address of the NC 2 Print Server The address is printed on the configuration status report when you power on the printer 4 Edit the hosts file usually etc hosts or use NIS or DIS to add the IP Address and NC 2 Print Server s node name See the network administrator for the IP address For example a pr...

Page 113: ...l the printer powers up and finishes initializing to allow enough time for the IP address to become known and to be saved in nonvolatile memory The NC 2 Print Server should then reset itself 9 After the NC 2 Print Server has reset send a ping command to verify that the print server obtained its IP address For example ping 192 9 200 200 If the print server has the address a confirmation message dis...

Page 114: ...2 9 200 200 has the entry 192 9 200 200 printfast 5 Add an entry to the arp cache for the print server s IP address and Ethernet address as arp s 192 9 200 200 0 40 c8 0 0 ff RS6000 AIX requires the ether option after arp s For example arp s ether 192 9 200 200 0 40 c8 0 0 ff 6 Check the printer to see that the print server is connected to the network Turn on the printer 7 Send a ping command the ...

Page 115: ...nection with the lpd process on the remote system and sending the data file followed by the control file containing control information for this job to the remote system The printer based lpd then filters the data and prints the job according to information contained in the control file and its own printcap file The NC 2 Print Server lpd recognizes the format of a certain printer emulation and fil...

Page 116: ...ool data and control files This entry will send jobs spooled at usr spool lpd printer_name to the printer designated printer_name to be printed at port 1 the internal connection to the printer of the NC 2 Print Server designated as remote_host 2 Create the spooling directory For example type mkdir usr spool lpd printer_name 3 To print via the spooler use the lpr command Type lpr P printer_name fil...

Page 117: ...and long form filter values with the values shown in the following table Data Requested Example Data Description Name of queue to add print1 Name of local printer queue Destination Host printfast Print Server IP hostname Short Form Filter usr lpd bsdshort Required value Long Form Filter usr lpd bsdlong Required value Name of remote printer queue PORT1 NC 2 Print Server Name of device to add print1...

Page 118: ...inter 2 Select Print Spooling 3 Select Add a Print Queue 4 Select Remote 5 Use Standard Processing 6 Assign a queue name 7 Use the host address of the NC 2 Print Server for the Remote System 8 Use PORT1 for the queue on the remote system 9 Add a description optional 10 Press Enter to generate Installation is complete Test your printer by executing the following command lp d queue_name file_name ...

Page 119: ...u select Add Remote Printer 6 When a window appears add values to configure NC 2 Print Server See example below Data Requested Example Description of Input Data Printer Name myprinter name to be used in lp command Remote System Name fastprint Print Server hostname as in etc hosts Remote printer Name PORT1 lpd queue name 7 At the bottom of the screen select Remote Printer is on BSD system from the ...

Page 120: ...ne fields for the print server to make it function as a remote printer 1 When prompted for the remote system type INTNETADR so the AS 400 recognizes the device as an IP device 2 Type PORT1 3 Connection type must be IP 4 Internet address must be the IP address of the NC 2 Print Server device 5 Destination type must be OTHER 6 When prompted for transforming SCS to ASCII type YES to allow the AS 400 ...

Page 121: ...Enter or accept the default spooler directory displayed and press Enter 7 Designate a remote system name and press Enter 8 Designate PORT1 as the remote system printer name and press Enter 9 You are asked to enter the name of a printcap symbol from a displayed list Type Q and press Enter 10 Your configuration is displayed You are asked whether these values are final Type Y or N and press Enter An ...

Page 122: ... lprprinter1 5 Is lprprinter1 a remote printer or a local printer Type R 6 Enter remote host name type host name entered in printcap for the NC 2 Print Server For example type Lprprinter 7 Confirm the information you have entered Type Y 8 Confirm the preceding connection as your system default Type Y or N 9 Do you want to start the remote daemon now Type Y 10 Enter another printer name or quit set...

Page 123: ...TEM Installation The following procedure must be executed from the Bourne Shell Type SH then press Enter to enter the Bourne Shell program Use the following procedures to install LPSYSTEM 1 lpsystem t bsd Print server host name in etc hosts file Your system may want its IP address instead of the remote host name 2 lpadmin p local printername s remote host name or IP address PORT1 NOTES 1 There is ...

Page 124: ...t Server for any of the following operating systems DEC ULTRIX 4 3 RISC System V Rel 4 Solaris Ver 1 x 2 x SCO UNIX OSF1 ALPHA IBM AIX HP UX Once the NC 2 Print Server has its IP information loaded the following steps are necessary for host side TCP IP printing 1 Load the print server software on your workstation It is presented as a tar file on the TCP IP diskette 2 Run the appropriate installati...

Page 125: ... delete the files in the installation directory not usr nic If these files remain they can prevent the installation of a subsequent print server 4 Use the tar command to load the software from the diskette Choose your UNIX version from the example from the following table or if not shown consult the man page for your system UNIX Version Example BSD ULTRIX AIX SCO tar xvf dev rfd0 System V tar xvf ...

Page 126: ...on a PCL printer If your printer is a PostScript printer your printcap file will reference psfilter which offers easy ASCII to PostScript conversion Normal PostScript format files are not affected Proprietary and public domain filters are available for broader filtering capabilities PSBanner The NC 2 Print Server ships with an input filter called psbanner an output filter to print PostScript banne...

Page 127: ... of the Print Server printfast Printer name to be used printer_name The printer is attached on PORT1 When asked to OK this configuration type yes or no then press Enter 5 The script creates a printcap entry for the printer just configured The screen displays the entry and asks if you want the script to append it to your etc printcap file See below for a sample printcap file Type yes or no then pre...

Page 128: ... in case you need to restart the daemon For example usr nic nic_print dev nic printer_name printfast 10001 7 Run the ps command so that you can view all your lpd processes Type ps ax grep lpd 8 To stop ALL printing use the kill command on your lpd processes Type kill 9 Process ID 9 Restart the daemon Type usr lib lpd 10 Installation for the system is completed When prompted to configure additional...

Page 129: ...asked to OK this configuration Type yes or no then press Enter 5 The script creates a printcap entry for the printer just configured The screen displays the entry see sample printcap file below and asks if you want the script to append it to your etc printcap file Type yes or no then press Enter Type no to perform manual edits printer_name Print Server printer lp dev printer_name if usr nic infilt...

Page 130: ...sed printer_name The printer is attached on PORT1 When asked to OK this configuration type yes or no then press Enter 5 The script starts the daemon for the newly configured printer automati cally It also displays the path used should you ever need to restart the daemon In the following example the path would be usr nic nic_print dev nic printer_name printfast 10001 This example reflects names sup...

Page 131: ...he printer were directly con nected to dev lprprinter printer_name The software installed with your HP system can satisfy most of your printing needs HP supplies ASCII to PostScript filters and the system will invoke the filters automatically if you define the content type of the printer as PostScript The HP UX lp system also supplies interface scripts that produce PostScript banners Use the lpfil...

Page 132: ...rver utilities for your particular system and prompts you for information as needed 2 Select your system by choosing one of the following options 1 AT T SVR4 386 2 SCO UNIX System V 3 None of the above Type 1 2 or 3 then press Enter 3 You have now installed TCP IP on the NC 2 Print Server Copy your interface file usr nic is a good place to keep your copy 4 Edit the printer interface program this p...

Page 133: ...a high quality banner The lp print service user name request id file names and options always pass to the interface file They will be available in any interface script as shell variables although they may have different names If you disable banners in the lp command the system will set the nobanner option to yes This will suppress the NC 2 Print Server banner generation If you don t define the FIL...

Page 134: ...ipt automatically downloads the correct Print Server utilities for your particular system and prompts you for information as needed 2 Select your system Choose one from these options 1 AT T SVR4 386 2 SCO UNIX System V 3 None of the above Type 1 2 or 3 and press Enter 3 What is the node name of the NC 2 Print Server Type the name assigned in the etc hosts file then press Enter For example type pri...

Page 135: ...nds to do this are lpadmin p printer_name v dev nic printer_name NOTE Your host may require you to specify the model by using the i command enable printer_name accept printer_name You can also use other options for the lpadmin command See your system documentation for details Note that the printer name must be the same as the one you entered during NC 2 Print Server installation The software insta...

Page 136: ...e different virtual printers for PostScript and PCL jobs even though they are destined for the same physical printer Configuring a NC 2 Print Server printer on an AIX system approximates configuration of a local printer as closely as possible The only difference is that the physical device associated with your NC 2 Print Server printer must be a named pipe used by the print daemon to route data to...

Page 137: ... as the physical device where printer_name is the same printer name chosen during install 6 Use the following command to shut down the qdaemon and stop all printing stopsrc s qdaemon 7 Edit etc qconfig to change the special file for device printer_name from dev printer_name to dev nic printer_name 8 Restart the daemon with startsrc s daemon The installation script creates the named pipe and starts...

Page 138: ... command If you need to make more extensive changes on your printer see the AIX RISC System 6000 documentation for information Before you edit the files be sure that the following daemon is running usr nic nic_print dev nic printer_name printfast 10001 Use the following procedures to add or change virtual printers 1 Run nicinst When prompted enter information for the following questions Nodename h...

Page 139: ... n for no then press Enter 13 Exit smit 14 Type cd etc then press Enter After the virtual printer has been added there will be a stanza in etc qconfig for device printer_name that looks like the following printer_name file dev printer_name backend usr lpd probe Edit usr qconfig and change the following file dev printer_name to file dev nic printer_name 15 Type stopsrc s qdaemon 16 Type startsrc s ...

Page 140: ...Section 6 Troubleshooting ...

Page 141: ...reen and Amber LED conditions starting on this page and check status page to confirm setup Error Page is output Follow instruction on the printed Error Page Green LED Conditions When the LED is green use the following table to determine the condition of the print server Green LED Print Controller Meaning User Action Status Activity steady green powering up normal self test mode none blinks 3 times...

Page 142: ...n connections and server blinks rapidly performing bad RAM chip call Authorized self tests detected dealer blinks 4 times performing Ethernet check network then pauses self tests hardware failed one short blink performing the ROM check failed call Authorized then continuous self tests dealer ling blink blinks rapidly awaiting serious error call Authorized print jobs dealer steady amber receiving o...

Page 143: ...rallel Novell Connection Information Printer Name QA2_0 File Server QA2 Queue QA2 Priority 1 Attached Yes Notify First 60 Repeat 60 Definition of Terms 1 Unit Serial Number The serial number listed on the NC 2 card 2 Version Version number of the firmware 3 Network Address Physical address of NC 2 used to install configure the NC 2 in TCP IP environment and identify the unit Ethernet traces 4 Netw...

Page 144: ...ay not have been configured with a print server b The print server name setting may be incorrect c The Novell password for the print server may not have been configured properly d The print server password setting may be incorrect e The file server is not connected to the NC 2 The following are solutions to resolve each condition listed above a Configure a print server using the print server name ...

Page 145: ...int Server correctly See section 3 for Novell or section 5 for TCP IP CHECK TO SEE IF OTHER PRINT SERVER USERS CAN PRINT If you added changed or removed any network hardware check to see if it is installed correctly CHECK TO SEE IF THE USERS ARE ON THE SAME NETWORK OPERATING SYSTEM IF YES REFER TO TROUBLESHOOTING INFORMATION FOR NOVELL OR TCP IP If you added or updated software make sure the versi...

Page 146: ...splays an error check error conditions and jam conditions in the printer manual If the printer is plugged into the power outlet and the printer is turned ON try using another outlet If print jobs partially print use the MAP browser to check parallel port strobe size setting If it is set to 1 change it to 5 Make sure that all your connections are securely fastened Make sure the file server is up an...

Page 147: ...ure you configure all NC 2 printers using PCONSOLE You need to configure each printer you want to use AppleTalk For AppleTalk make sure the NC 2 printer s are listed in Chooser This printer appears as the NC2 Serial number 1 in Chooser unless you changed it All Protocols Check the NC 2 status page to make sure your network protocol is enabled Check the NC 2 status page to make sure there is no err...

Page 148: ...ssigned ONLY to the Print Server printers otherwise print jobs will go to other network printers Check the PCONSOLE configuration to be sure the NC 2 printer s are assigned in PCONSOLE to the printer type REMOTE OTHER UNKNOWN Check PCONSOLE configuration to be sure the correct form is enabled If you are printing graphics that may require two minutes or longer to print out increase the timeout usin...

Page 149: ...kstation Checklist Be sure you have Supervisor Administrator rights to configure the Print Server using PCONSOLE From any workstation run NetWare s COMCHECK to verify that the File Server and the Print Server are communicating Make sure the network is loaded on every workstation that is trying to access Print Server printers See Novell NetWare documentation Make sure the workstation s programs are...

Page 150: ...upgrade PCONSOLE contact Novell Use the MAP browser to access the Printer Management System and check the Uniport configuration If this port is beingused as an output port it must be enabled to receive print jobs Print Server File Server Printer Connection Checklist Workstation File Server Print Server Printer If the Print Server cannot log into the File Server or cannot service jobs from the serv...

Page 151: ...to Print Server connection Use NetWare s CAPTURE utility to send data from a Workstation software application to the Print Server Printer See NetWare Print Server manual Verify that another printer is not taking the print jobs from the queue s BEFORE the Print Server can service the job Disable the other printer until you can verify the Print Server printer setup Be sure that serial connected prin...

Page 152: ...m check to see if you configured the NC 2 printers correctly The printer name must appear in Chooser If you did not use the AppleTalk Administration Program to configure the NC 2 look for the printer named NC2_ serial number in Chooser Use Chooser to confirm that AppleTalk is On If the network has multiple zones be sure to choose the correct zone See Section 4 If you renamed the printer in the App...

Page 153: ...sion 4 0 SCO UNIX Version 3 2 AS400 More platforms and versions are being added all the time If you are having difficulty printing first make sure you followed the installation procedures in Chapter 5 TCP IP Configuration Briefly these steps are 1 Configure the host by adding a node name and the assigned IP address to the local hosts database to each host that will spool jobs directly to the Print...

Page 154: ...Appendix Cable Specifications NC 2 Specifications Assigning Multiple File Servers to Novell NC 2 Print Server Jumper Settings Windows 95 Peer Printing ...

Page 155: ...rsal Ethernet standard when configuring your 10BaseT cables to connect to the RJ45 connector on the NC 2 print server Pin Number Color Ethernet 8 blue white 7 blue 6 orange white Receive 5 green white 4 green 3 orange Receive 2 brown white Transmit 1 brown Transmit ...

Page 156: ...the Available Options menu STEP 2 a When the Print Server menu displays press the INS key to display the new Print Server Name entry box b Type in the name of the NC 2 print server using the serial number printed on the label located on the NC 2 board c Type in the name as follows NC2_ serial number STEP 3 a After typing in the NC 2 print server name press Enter The Print Server Information menu a...

Page 157: ...f a problem occurring with a print job is sent to a NC 2 printer For details refer to Step 5 of Set Up Notify Options for NC 2 printer s in Section 3 If this procedure is part of the initial NC 2 installation then you are finished If this procedure is being used after initial NC 2 installation then go to Step 6 STEP 6 Power down the NC 2 unit and power it back on This will attach the file servers ...

Page 158: ...only in conjunction with the Media Selection Switch lets you set the interface type to either 10BaseT or Thinnet if the Media Selection Jumper is set to manual Collision Threshold Jumper selects collision threshold capability for Thinnet interfaces only Reset to Factory default Jumper allows you to set the NC 2 settings back to factory default To change specific jumper settings see procedures on t...

Page 159: ...rint Server Board The default pin positions are indicated in bold Once you locate the jumper you want to change use the appropriate procedure to change that jumper Procedures for changing the jumpers begin on the next page starting with the Media Selection Jumper BNC Connector RXA JP5 JP3 JP4 MAN NC 2 Board Illustration JP10 FACT TXA o o o THIN o o o o o o o o o 10BT AUTO NORM ...

Page 160: ...ink integrity 10BaseT only If you change this jumper to MAN manual for a Thinnet connection you also need to change the Ethernet Interface Type Jumper 1 To make the change locate jumper JP4 on the board see illustration below 2 Remove the jumper from the AUT automatic setting and place it on the MAN manual setting as shown BNC Connector RXA JP5 JP3 JP4 MAN AUTO 10BT THIN NC 2 Board Illustration JP...

Page 161: ...0BT setting and place it on the THIN setting as shown This jumper must be changed in connection with the Media Selection Type jumper described on the previous page NOTE After changing the jumper to the Thinnet connection refer to the Installation instructions in Section 2 Connect the Network to NC 2 Ethernet BNC Connector RXA JP5 JP3 JP4 MAN AUTO 10BT THIN NC 2 Board Illustration JP10 NORM FACT TX...

Page 162: ... this jumper The NC 2 is shipped with the JP5 collision jumper set to TXA However some networks perform better when the network cards are set to RXA mode for collision detect 1 Locate the JP5 Jumper on the NC 2 board see the illustration below 2 Remove the jumper from the TXA setting and place it on the RXA setting as shown BNC Connector RXA JP5 JP3 JP4 MAN AUTO 10BT THIN NC 2 Board Illustration J...

Page 163: ... default values losing any special configuration information that may have been entered The NC 2 is shipped with the jumper set to NORM for normal customer configuration To restore the NC 2 factory default setting you must change the jumper to FACT for factory default power up the NC 2 power down the NC 2 and then change the jumper back to NORM See the following illustration BNC Connector RXA JP5 ...

Page 164: ...allation and Operation Install the Windows 95 Peer Printing print driver as follows 1 Insert the diskette containing the print driver in your A or B drive 2 From the Windows 95 main window click on Start 3 Click on Run 4 From the Run screen select the Setup file from the diskette that you placed in your A or B drive 5 Click on OK 6 At the PeerToPeer Setup screen click on Next If setup detects a pr...

Page 165: ......

Page 166: ...IP Address On The NC 2 Print Server 5 19 Connectors 2 3 6 7 6 10 6 11 D Diagnosing Problems 6 2 F File Server Checklist 6 10 FTP Client 5 16 FTP UNIX Printing 5 15 H Hardware 2 4 Help Screens for the Network Management Utility 3 9 HTTP HyperText Transfer Protocol 3 5 4 9 I Installation About 1 4 Hardware 2 4 Network Management Utility 2 6 Requirements 1 5 TCP IP For UNIX 5 4 TCP IP For UNIX If Not...

Page 167: ...Menu 3 40 NetWare Utilities 3 2 NetWare Directory Services 3 24 3 36 Novell NetWare 3 24 Network Management Utility 2 6 3 6 3 38 ntBOOTP 5 9 5 12 P PCONSOLE NetWare 2 15 and 3 1x 3 26 NetWare 4 x Bindery Emulation 3 50 Novell NetWare 3 24 PeerToPeer Printing Windows A 11 Print Queues 3 25 Print Server Name 3 26 3 31 Primary File Server 3 57 Printer Checklist AppleTalk 6 13 Basic 6 7 S Specificatio...

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