IAI SCON-CB-F, Instruction Manual

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11. W
arranty
429
Chapter 11 Warranty
11.1 Warranty Period
One of the following periods, whichever is shorter:
• 18 months after shipment from our factory
• 12 months after delivery to a specified location
11.2 Scope of the Warranty
Our products are covered by warranty when all of the following conditions are met. Faulty
products covered by warranty will be replaced or repaired free of charge:
(1) The breakdown or problem in question pertains to our product as delivered by us or our
authorized dealer.
(2) The breakdown or problem in question occurred during the warranty period.
(3) The breakdown or problem in question occurred while the product was in use for an
appropriate purpose under the conditions and environment of use specified in the
instruction manual and catalog.
(4) The breakdown or problem in question was caused by a specification defect or problem, or
by the poor quality of our product.
Note that breakdowns due to any of the following reasons are excluded from the scope of
warranty:
[1] Anything other than our product
[2] Modification or repair performed by a party other than us (unless we have approved
such modification or repair)
[3] Anything that could not be easily predicted with the level of science and technology
available at the time of shipment from our company
[4] A natural disaster, man-made disaster, incident or accident for which we are not liable
[5] Natural fading of paint or other symptoms of aging
[6] Wear, depletion or other expected result of use
[7] Operation noise, vibration or other subjective sensation not affecting function or
maintenance
Note that the warranty only covers our product as delivered and that any secondary loss arising
from a breakdown of our product is excluded from the scope of warranty.
11.3 Honoring the Warranty
As a rule, the product must be brought to us for repair under warranty.
11.4 Limited Liability
(1) We shall assume no liability for any special damage, consequential loss or passive loss
such as a loss of expected profit arising from or in connection with our product.
(2) We shall not be liable for any program or control method created by the customer to operate
our product or for the result of such program or control method.