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18.1 Troubleshooting functional failures during operation
This chapter describes what actions to take when a problem occurs, such as when a
Device does not operate correctly or cannot communicate.
18.1.1 SP problems
(1) The SP service is not ready
Execute the
show nif
or
show interfaces
operation command to check the operating
status of the SP firmware. If the status is out of service, take action according to the
following table.
Table 18-1 Checking the operating status of SP firmware and taking the action
No.
Operating
status of SP
firmware
Cause
Action
1
Booting
The SP is being initialized.
Wait until SP initialization has finished.
2
Pre-service
The SP service is starting up.
Wait until the SP service has started.
3
Closing
The SP is being blocked by the
inactivate
command.
Wait until the SP is no longer blocked.
After the SP is available again, execute the
active
command to re-activate the SP.
4
Closed
The SP is blocked by the
inactivate
command.
Execute the
activate
command to activate the SP.
5
Out of
Service
The SP is out of service.
Perform the following procedure:
1. Execute the
show logging
command to check the
log details for the SP.
2. See 16.2 Device Failure and Event Information and
take action described in Action.
6
Fault
The SP caused the failure.
Same as the above.
Summary of Contents for GX1000-SMC013X
Page 94: ...94 5 Configuration Guide 5 1 Base Software Configuration Guide ...
Page 105: ...105 7 Access Lists 7 1 Access lists ...
Page 153: ...153 8 Policy Based Switching 8 1 Policy based switching ...
Page 165: ...165 9 Policy Based Routing 9 1 Policy based routing ...
Page 177: ...177 Figure 10 1 Overview of mode transitions ...
Page 213: ...213 17 MIB Reference 17 1 Private MIBs 17 2 Supported MIB Traps ...
Page 229: ...229 H W BOOT 11 44 MISC 1 0 SPCT 0 34 10 The updating of the SP files is finished ...
Page 451: ...451 28 Additional Information ...