Hitachi GX1000-SMC013X, Instruction Manual

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(2) The Device cannot be changed to SP mode
When you cannot change the Device to SP mode by using the
session
operation
command, take action according to the following table.
Table 18-2 Action when the Device cannot be changed to SP mode
No. Response
messages for the
session command Cause Action
1
SP is not ready.
The NIF equipped with the
SP is not in a status to
change the mode to SP
mode. Execute the
show nif
or
show interfaces
operation command to check the operating status
of the SP firmware.
After checking the status is one of the following
modes that can be changed to SP mode, execute
the
session
command:
-
In Service
-
Pre-Service
-
Out of Service
2
SP port is not
configured.
The settings for the line
connected to the SP are
insufficient. Check the configuration.
3
Can't execute
this command in
standby system.
This command cannot be
executed on a standby
system. Execute the
session
command on an active
system.
4
Can't access to
SP.
Failed to change the
mode to SP mode. Check the configuration.
5
NIF equipped
with SP is not
connected.
No NIF equipped with an
SP is installed. Check the NIF number of an installed NIF with an
SP.
(3) Packets via an SP cannot be forwarded
When packets via an SP cannot be forwarded, isolate the cause of the problem according
to the following table.
Table 18
Table 18 Table 18
Table 18-
- -
-3
3 3
3
Action when packets via an SP cannot be forwarded
No. Items to check and commands Action
If the operating status of the SP firmware is
In Service
, go to No.
2.
1 Check the operating status of the
SP firmware.
show nif
or
show interfaces
.
If the operating status of the SP firmware is not
In Service
, see
(1) The SP service is not ready and take an appropriate action.
If the items are counted, continue with No. 3. 2 If policy-based switching forwards
packets to the SP, check if the
filter statistics items are counted.
show access-filter
If the items are not counted, continue with No. 9.
If the items are counted, continue with No. 4. 3 Check if the statistics items for
packets sent to the SP are
counted.
show interfaces
If the items are not counted, continue with No. 9.
If the items are counted, continue with No. 5. 4 Check if the statistics items for
packets received by the SP are
counted.
Use the
session
command to
change the mode.
show interface
<interface
name>
statistics
If the items are not counted, continue with No. 9.