Grandstream Networks UCM6510, User Manual

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UCM6510 IP PBX User Manual
Version 1.0.20.31
Enable Spy
If “Enable Spy” option is enabled, feature codes for Listen Spy, Whisper Spy and Barge Spy are available
for users to dial from any extension to perform the corresponding actions.
Assume a call is on-going between extension A and extension B, user could dial the feature code from
extension C to listen on their call (*54 by default), whisper to one side (*55 by default), or barge into the call
(*56 by default). Then the user will be asked to enter the number to call, which should be either side of the
active call, extension A or B in this example.
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Warning:
“Enable Spy” allows any user to listen to any call by dialing feature codes. This may result in the leakage
of user privacy. Please be aware of the associated potential security risk when enabling this feature.
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Shared Call Appearance (SCA)
Shared Call Appearance (SCA) functionality has been added to the UCM. With SCA, users can assign
multiple devices to one extension, configure endpoints to monitor that extension, make actions on behalf
of that extension such as viewing call status and placing and receiving calls, and even barging into existing
calls. To configure the SCA functionality, please follow the steps below:
1. Users can enable SCA by navigating to the Extensions page, editing the desired extension, and
enabling the option SCA.
Note : With SCA enabled, the Concurrent Registrations field can only have a value of 1.