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135

6.3 Troubleshooting

6

SOL

V

ING COMMON PR

OBLEMS

6.3 Troubleshooting

This section describes common troubles during usage and how to remedy the troubles.
Before you ask for repair service, check the following flowchart to determine the trouble.
If you can not resolve the trouble after following the flowcharts, check the items in section "6.4 Before
Contacting a Service Provider" on page 148, and then contact an authorized FUJITSU Scanner service pro-
vider.

NO

YES

YES

NO

NO

Is the power cable connected
correctly?

Have you press the main power
switch?

Connect the power cable
correctly.

Press the [I] side of the main
power switch.

If the problem canot be resolved with
this flowchart, refer to "6.4 Before
contacting a service partner."
After checking the items given in
section 6.4, contact an authorized
FUJITSU scanner service provider or
your dealer.

Have you press the power button on
the operator panel?

Press the power button.

Symptom 1

The scanner cannot be turned on.

YES

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Summary of Contents for NSS8 and NSS12

Page 1: ...Operator s Guide fi 5900C Image Scanner P3PC 1432 02ENZ0 Sendto Scan PowerThicknes s Hopper Hei ght Function Thick Thin ...

Page 2: ......

Page 3: ...thickness size color or density This will help you to increase your efficiency since the data loss caused by multi feed is detected immediately This gives you the opportunity to correct the scanning without too much troubles and loss of time High image processing function The automatic detection function of this scanner is able to detect if the loaded documents are color or monochrome and accordin...

Page 4: ...N PROBLEMS This chapter describes how to remedy document jams other trouble and items to check before contacting the agent where you bought the scanner and how to check device labels 7 ADF DOCUMENT SPECIFICATIONS This chapter describes documents that can be used with this scanner 8 SCANNER SETTINGS This chapter explains the how settings can be done for the scanner using the Software Operation Pane...

Page 5: ...re the scanner for use 2 INSTALLATION OF THE SCANNER This chapter describes how to install and connect the scanner and how to install the scanner application We hope that this manual is useful in taking full advantage of the fi 5900C Duplex Color Scanner s features ...

Page 6: ... on a circuit different from that to which the receiver is located Consult your dealer or an experienced radio TV technician FCC warning Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Canadian DOC Regulations This digital apparatus does not exceed the Class B limit for radio noise emissions from digit...

Page 7: ...ill be used in office personal domestic regular industrial and general purpose applications It has not been designed and manufactured for use in applications simply called high safety applications from here on that directly involve serious danger to life and health when an extremely high degree of safety is required for example in the control of nuclear reactions at nuclear power facilities automa...

Page 8: ...mes are the trademarks or registered trademarks of the respective companies How Trademarks Are Indicated In This Manual References to operating systems OS are indicated as follows Where there is no distinction between the different versions of the above operating system the general term Windows is used All the descriptions in this manual assume the usage of Adobe Acrobat bundled with this product ...

Page 9: ...updates or supplements whether such errors are omissions or statements resulting from negligence accidents or any other cause PFU further assumes no liability arising from the application or use of any product or system described herein nor any liability for incidental or consequential damages arising from the use of this manual PFU disclaims all warranties regarding the information contained here...

Page 10: ...s symbol alerts operators to particularly important information Be sure to read this information HINT This symbol alerts operators to helpful advice regarding operation A TRIANGLE symbol indicates that special care and attention is required The drawing inside the triangle shows the specific caution A CIRCLE with a diagonal line inside shows action which users may not perform The drawing inside or ...

Page 11: ...ring to the User s Manual of the scanner application you are using Furthermore the screenshots in this manual are for the FUJITSU TWAIN32 scanner driver ScandAll 21 Image Capturing Utility Software FUJITSU ISIS scanner driver QuickScanTM image capturing software and Adobe Acrobat About Maintenance The user must not perform repairs on this scanner Contact the store where you purchased the scanner o...

Page 12: ... or modify AC cables Also do not use damaged AC cables or power plugs and AC cables or power plugs when the power outlet fitting is loose Use only specified AC cables and connector cables Failure to use the correct cables might cause electric shock and equipment failure Please do not use the AC cable provided with this scanner for other devices since this might cause equipment failure and other tr...

Page 13: ...as stopped and then contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider If the scanner is damaged for any reason turn off the scanner and unplug the AC cable before contacting the store where you purchased the scanner Do not insert or drop metal objects into the scanner Do not scan wet documents or documents with paper clips or staples Do not splash ...

Page 14: ... on a desk so that none of its parts protrude outside of the desktop Also make sure that the scanner is installed on a flat level surface Do not install the scanner on unstable surfaces Install the scanner on a level surface that is free of vibration to prevent it from tilting Install the scanner on a strong surface that will support the weight of the scanner and any other devices on that surface ...

Page 15: ... as this might damage the cables causing fire electric shock or injuries Before moving the scanner be sure to disconnect the power plug from the power outlet and disconnect connector cables Also make sure that the floor is free of obstructions Install the scanner away from strong magnetic fields and other sources of interference Also protect the scanner from static electricity as this might cause ...

Page 16: ... is not used for a long period of time be sure to disconnect the power plug from the power outlet for safety Do not install the scanner in the direct sunlight or near heating apparatus Doing so might cause excessive heat to build up inside the scanner causing fire or scanner trouble Install the scanner in a well ventilated location When transporting the scanner never carry it alone The scanner is ...

Page 17: ...ng the Document smoother 27 2 9 Setting the Paper Thickness 29 2 10 Scanning Documents 30 2 11 Starting Scanning with Button 33 2 12 Feeding Documents Manually 34 2 13 How to use the Scanner Driver 41 2 14 Before Using Scan Send to button 64 2 15 Resuming from Power Saving Mode 68 3 SCANNING VARIOUS TYPES OF DOCUMENTS 69 3 1 Double Sided Scanning 70 3 2 Scanning Documents Longer than A3 71 3 3 Sca...

Page 18: ...21 5 4 Replacing the Pick Roller 122 5 5 Replacing the Separator Rollers 124 5 6 Replacing the Brake roller 127 6 SOLVING COMMON PROBLEMS 129 6 1 Clearing Document Jams 130 6 2 Error messages of the Operator panel 132 6 3 Troubleshooting 135 6 4 Before Contacting a Service Provider 148 6 5 Labels on the Scanner 150 7 DOCUMENT SPECIFICATIONS 151 7 1 Document Size 152 7 2 Document Quality 153 7 3 Ma...

Page 19: ...op Boundary 187 8 12 SCSI Bus Width 188 8 13 Auto Color Detection 189 8 14 Alarm Setting 190 8 15 Jam Detection Outside of Scannable Area When Transporting 191 8 16 Imprinter Selection 192 8 17 Timeout for Manual Feeding 193 9 OPTIONS 195 9 1 Options 196 9 2 fi 590PRF Pre imprinter 197 9 3 fi 590PRB Post imprinter 198 9 4 Other Options 199 10 SCANNER SPECIFICATIONS 201 10 1 Basic Product Specifica...

Page 20: ...xviii ...

Page 21: ...1 1 NAMES AND FUNCTIONS OF PARTS This chapter describes names and functions of various parts of the scanner 1 1 Names and Functions of Parts 2 1 2 Operator panel 5 ...

Page 22: ...xtension For scanning long documents Pull the extension out according to the document s length 8 ADF cover Open the cover for cleaning the inner parts of the ADF or for replacing consumables 9 ADF cover open button Button used to open the ADF 10 Pre imprinter cover For the Pre imprinter option 11 ADF Automatic document feeder The documents loaded onto the Hopper will be fed sheet by sheet for scan...

Page 23: ...ting the AC cable 3 SCSI ID Switch Sets the scanner s SCSI ID 4 SCSI connector For connecting the SCSI cable 5 USB connector For connecting the USB cable 6 Extended memory slot For connecting an extension memory sold separately For details see section 9 4 7 VRS slot The VRS board has been installed in this slot 8 Extended slot A spare slot for a third party board 1 2 3 4 5 6 7 8 ...

Page 24: ...s Rollers that pick the paper from the hopper into the ADF This is a con sumable item 3 Separator rollers Roller used to help separate the paper as the feeding begins This is a con sumable item 4 Brake rollers Roller used to help separate the paper as the feeding begins This is a con sumable item 5 Pad Separation Pad used to help separate the paper as the feeding begins This is a consumable item S...

Page 25: ... it is recommended to set the hop per height prior to scanning For details refer to 2 5 Setting the Hopper Height on page 15 Document thickness adjustment button Use this buttons to set the paper thickness of the documents Normally no need to change from the default setting For details refer to 2 9 Setting the Paper Thickness on page 29 Send to button Use this button to start linked application Ab...

Page 26: ...tus is called Ready Status Indicates that a temporary error that users can solve has occurred during the initialization or scanning of documents U and an error number 1 2 6 are displayed alternately To return the scanner to the ready status 1 press the Scan or Send to button while the error is indicated Indicates that a device alarm that users can not solve has occurred during the initialization o...

Page 27: ... slightly In this case refer to the User s Guide provided with the update 2 1 Turning the Scanner ON OFF 8 2 2 Opening and Closing the Hopper 10 2 3 Opening and Closing ADF 12 2 4 Opening and Closing Top Cover 14 2 5 Setting the Hopper Height 15 2 6 Loading Documents on the Hopper 17 2 7 Setting up the Stacker 22 2 8 Using the Document smoother 27 2 9 Setting the Paper Thickness 29 2 10 Scanning D...

Page 28: ... the Operator panel The power turns on and the Power button lights up During initialization the Function No Display changes from 8 P to 1 in order When 1 shows it means the scanner is ready HINT Refer to 2 2 Opening and Closing the Hopper on page 10 to open the Hopper Be sure to open the Hopper before turning on the scanner by the Power button ON OFF T Thi hin Send endto Scan Scan Function number ...

Page 29: ...the Power button for at least two seconds The Power button light goes off and the scanner becomes disconnected HINT If the scanner will not be used for an extended period turn off the scanner s main power switch on the back and unplug the power cable T Thi hin Send endto Scan Scan ON OFF ...

Page 30: ...he Hopper 1 Hold the blue part located on the center of the Hopper 2 Flip down the Hopper gently Sen d to Scan Pow er Thic kness Hopp er Height Function Thic k Thin Send to Scan Power Thickness p r Height Thick Thin Sen d to Scan Pow er Thic knes s Hopp er Height Function Thic k Thin ...

Page 31: ...inal position of the hopper if the height of Hopper is adjusted Lower the hopper to the bottom by pressing the button Refer to 2 5 Setting the Hopper Height on page 15 4 Close the Hopper ATTENTION Push the hopper until it s securely locked in place Hopper extension Sendto Scan PowerThicknes s Hopper Heig ht Function Thick Thin Send to Scan Power Thickness Hopper Height Function Thick Thin ...

Page 32: ... ADF Opening ADF 1 Remove the document if there is any on the stacker 2 Press the ADF cover open button The cover is slowly opened Send to Scan Power Thickness Hopper Height Function Thick Thin Sendto Scan PowerThicknes s Hopper Heig ht Function Thick Thin ...

Page 33: ...SCANNER OPERATIONS Closing ADF 1 Hold the ADF cover with both hands and press it down slowly Press the ADF cover until it is fixed ATTENTION When closing the ADF be sure nothing is left inside of the ADF Be careful not to pinch your fingers ...

Page 34: ... a space for installing the Post Imprinter When you use the tray or access the Post Imprinter open the top cover as follows Opening the Top Cover Press the tabs of the Top cover and open the top cover Closing the Top cover Close the Top cover and press lightly until it is fixed with the tab Top cover Top cover Storage tray Space for installing the Post Imprinter Tab ...

Page 35: ...e corresponding capacities are as follows High Up to 100 sheets Middle Up to 300 sheets Low Up to 500 sheets Estimated using paper of 80g m2 ATTENTION Do not touch the hopper when it is being adjusted Your finger s may be pinched Do not load anything onto the hopper when it is moving If something gets into the mechanism the scanner may be damaged Do not place anything under the hopper The hopper m...

Page 36: ...r is raised one step higher Low Middle High When pressing the button the hopper is lowered one step lower High Middle Low HINT Immediately after the scanner is turned on the Hopper is initially set to Low Send to Scan Powe r Thick ness Hoppe r Heigh t Functio n Thick Thin Function Hopper Height Paper Thickness Thin Send to Scan Thick ...

Page 37: ...oth ends and bend the documents into an arch 3 Firmly holding the document with both hands bend back the document as follows so that the bent section rises up in the middle of the document as follows 4 Repeat steps 1 to 3 for a few times 5 Rotate the document 90 degrees and fan again 3 Align the leading edges of the documents HINT For how to scan the document with different widths refer to 3 3 Sca...

Page 38: ...different size pages or you want to align the document by the side instead of the center line 1 Setting the document at the center of the hopper 1 Load the document on the hopper Place the document face up on the hopper 2 Adjust the Side guides to the document width Pressing the lock lever slide the Side guides so that they contact the document sides If there is space between the document edges an...

Page 39: ...ing the document by either Side Guide of the hopper For scanning documents with pages of different sizes see section 7 8 Scanning Mixed Documents on page 162 1 Move the hopper side guides to their outermost positions ATTENTION Make sure that the document stack does not exceed the maximum height mark on the inner side of the Side guides For long documents use the hopper extension Hopper extension h...

Page 40: ...side guide not to be used Flip up the lock switch on the front side of the side guide to lock it 3 Move the other side guide to the desired position while pressing down the lock lever 4 Set the document against the side guide Locked Lock Switch サイドガイド ...

Page 41: ...0 ATTENTION Make sure that all the pages fall under the pick roller Otherwise they will not be picked HINT If you want to unlock side guides follow the steps below Release the locked side guide by flipping down the switch Move both side guides toward the center while pressing the lock lever Release the lever Now the two sides will move symmetrically as before Pick roller Unlocked Lock Switch ロックスイ...

Page 42: ... the ejected documents also Set up the Stacker by adjusting the Stacker extension Stopper Side Guides and Stacker s inclination Stacking the document 1 Pull out the stacker extension in accordance with document length ATTENTION Do not use the stopper to pull out the stacker extension It may be dam aged Be sure to extend the stopper longer than the document HINT For short documents use the small st...

Page 43: ...onger than the stacker extension even if it s pulled to the outermost position In case like this place a thick paper about the size of A4 on the stopper and make a slope as depicted below The scanner can scan documents up to 863mm long ATTENTION Be sure to set the stacker side guides a little wider than the document width Stopper Stacker Extension Thick Paper Stacker side guide ...

Page 44: ...g 1 Slide the stacker out towards you 2 Push down the part of the stacker which is closer to you The stacker inclines towards you 3 Move your hands away from the stacker slowly Bottom edge alignment by horizontal stacker setting Leading edge alignment by tilting forward setting of stacker 後端揃え先端揃え Ԙ Ԙ ԙ ԙ ...

Page 45: ...3 Move your hands away from the stacker slowly HINT When set to Bottom edge position the stacker does not move up or down and becomes immovable even during scanning operation In this position the stacker s maximum load will be 200 sheets If the pages do not stack well use the Document Smoother See next section ATTENTION When you align the documents from the leading edge by tilting forward setting ...

Page 46: ...tom edge alignment position the stacker s maximum load will be 500 sheets ATTENTION On both sides walls of the stacker photo sensors are installed to detect document height on the stacker Make sure these sensors are not blocked The stacker may move up or down when the scanner is in the ready sta tus up or when scanning starts Do not touch the stacker or place any thing on it at those times Send to...

Page 47: ...evious section or when scanning document of different size pages see page 73 If that is the case install the Document Smoother as described below The Document Smoother will suppress the splattering of ejected pages so they will stack correctly 1 Prepare the Document Smoother 2 Insert one of the tabs into the slit in the scanner Tab Sendto Scan PowerThicknes s Hopp er Heig ht Function Thick Thin Do...

Page 48: ...the Document smoother 3 While bending the center part insert the other tab into the scanner slit It will look like this when installed Sendto Scan PowerThicknes s Hopper Heig ht Function Thick Thin Document Smoother ...

Page 49: ... of document thickness are selectable Thin Thick Thin Prevent picking failure and paper jam Medium thin Medium Documents with thickness of 52 through 127g m2 Default setting Medium thick Thick Prevent multifeeding HINT When multifeeds occur frequently set the thickness level thicker When picking failure or paper jams frequently occur set the thickness level thinner Multifeeds picking failures and ...

Page 50: ...1 Load the documents on the hopper Refer to the section 2 6 Loading Documents on the Hopper on page 17 2 Adjust the stacker table to the document size 3 Start up ScandAll 21 From the Start menu select Program Scanner Utility for Microsoft Windows ScandAll 21 This starts up ScandAll 21 4 Select the scanner to use Select Select Source from the Scan menu The Select source dialog box appears Select FU...

Page 51: ...river dialog box screen for setting scanning conditions appears 6 Set the scan resolution document size and other scan conditions and click the Scan button For the details on settings in the TWAIN Driver dialog box refer to the Scanner Utility for Microsoft Windows User s Guide on the scanner driver CD ROM ...

Page 52: ... the scanned document appears on the ScandAll 21 screen For details on scanning various types of documents refer to 3 SCANNING VARIOUS TYPES OF DOCUMENTS on page 69 For details on ScandAll 21 function and operations refer to ScandAll 21 Help ...

Page 53: ...e Scan or Send to button When using the Scan button press the button When using the Send to button you can set from Send to 1 to 9 of nine 9 kinds of settings Each pressing the Function button increases the number of Function Number display as 1 2 3 Set the number that links the application software you want to use for scanning and press the Send to button The application previously set for the nu...

Page 54: ...velopes and folded paper and other types of documents that are difficult to scan using Automatic Feed Mode In case of folded paper make the folding line as the leading edge reducing the load on the hopper making sure a certain page is scanned 2 Continuous Feed Multiple sheets of document are manually fed one at a time and continuously scanned This is suitable for manual feed even if multiple sheet...

Page 55: ... to the manual feed position 2 Place documents face up at the center of the hopper table At this moment do not stick the top edge of the document against the inner side of the hopper instead set them a bit apart ATTENTION If there is any document loaded on the Hopper remove it before adjusting Be careful not to get your fingers or anything caught in the mechanism when the hopper table moves up Pic...

Page 56: ...n the scanner driver refer to 2 10 Scanning Documents on page 30 4 Start scanning When using the TWAIN driver click the Scan button on the following screen 5 Load the documents towards the back of the hopper When more than one sheet is loaded only the one on the top of the stack will be fed The document is picked up and ejected onto the stacker after scanning ...

Page 57: ...e scanner will automatically recognize it as no document and stop scanning 7 To deactivate Manual Feed Mode Single Feed return the Pick roller unit to its original position Flip down the small plate on the left using your finger HINT For setting the timeout for feeding the document manually refer to section 8 17 Timeout for Manual Feeding on page 193 Pick Roller Unit ...

Page 58: ...opper instead set them a bit apart 4 Start the application and display the scanner driver screen Set the scanning condition For the information about how to run the scanner driver refer to 2 10 Scanning Documents on page 30 ATTENTION Be careful not to get your fingers or anything caught in the mechanism when the hopper table moves up To deactivate the Manual Feed Mode Continuous Feed in the middle...

Page 59: ...g screen 6 Load the documents towards the back of the hopper When more than one sheet is loaded only the one on the top of the stack will be fed The document is picked up and ejected onto the stacker after scanning HINT In Manual Feed Mode Continuous Feed even if multiple sheets are mistakenly fed the scanner will scan only one sheet at a time ...

Page 60: ...y the scanner will automatically recognize it as no document and stop scanning 8 To deactivate the Manual Feed Mode Continuous Feed press down the Hopper Height Button on the Operator Panel for more than 3 seconds HINT For setting the timeout for feeding the document manually refer to section 8 17 Timeout for Manual Feeding on page 193 ...

Page 61: ...h FUJITSU image scanner fi series by using application software that complies with the TWAIN standard The following describes the procedure with examples of ScandAll 21 for ordinary scanning by using this driver software Procedure for Basic Scanning Operation 1 Start up the application From the Start menu select Programs Scanner Utility for Microsoft Window and click ScandAll 21 2 Select your scan...

Page 62: ...nned images on the window To File Saves scanned images as files BMP TIF JPG on your hard disk To FTP Transfers scanned images to a FTP server To Adobe PDF Saves scanned images as PDF files Adobe Acrobat must be installed beforehand To Microsoft Share Point Portal Server Transfers scanned images to Microsoft Share Point Portal Server To Mail Launches mailer software and attaches scanned images to e...

Page 63: ...on the settings of the application software images may not be displayed For details refer to the documentation or Help file of your application e x When you select To File from the Scan menu of ScandAll 21 images of scanned documents are not displayed on the window 7 Save the scanned images Select Save As from the File menu to save the scanned images If you wish to start another scanning return to...

Page 64: ...the Predefine checkbox you can select one from three predefined settings as Normal Fine Super Fine to scan documents instead of setting details by yourself Otherwise you can change the details of the predefined settings on the Resolution Setting window which appears when you click on the button Scan Type Specifies the feeding method the side s to be scanned Front Side Back Side Duplex or details o...

Page 65: ... Used to undo changes of settings Help button Opens the FUJITSU TWAIN32 Scanner Driver Help window The window also opens by pushing the F1 key About button Opens an information window about the FUJITSU TWAIN32 Scanner Driver s version Black White Documents are scanned in binary black and white Halftone Documents are scanned with halftone processing in black and white Gray scale Documents are scann...

Page 66: ...or setting the Scanner Operation Panel Generic tab Select this tab to change the unit displayed on the Setting Window for the FUJITSU TWAIN32 Scanner Driver Millimeters Inches and Pixels are available Filter tab Select this tab for setting the image processing filter s Page Edge Filler Fills up the margins of the scanned documents with a selected color Digital Endoser A character string such as th...

Page 67: ...g button Click this button for configuring the Setting Files You can save the changed settings as a Setting File From next scanning the settings are quickly changed by using these Setting Files For details of each function refer to the FUJITSU TWAIN32 Scanner Driver Help ...

Page 68: ... for ordinary scanning by using this driver software The procedure may vary depending on your application If you use an application other than Quick ScanTM refer to its Guide or Help for further information Procedure for Basic Scanning Operation 1 Start up the application From the Start menu select All Programs QuickScan and click QuickScan 2 From the menu bar select Scan Select Scanner The follow...

Page 69: ...profile you select When changing the settings of already existing profiles Select one from already existing profiles and click Edit Profile button The settings of the selected profile can be changed When using an existing profile select one of the profiles Scanning will be done with the selected profile s settings Go to the procedure 9 6 Select the Scan tab and click the Scanner Settings on the Pr...

Page 70: ...e 51 8 On the Profile Editor window click the OK button to return to New batch dialog 9 Load the documents on the hopper 10 Click the Scan button to start scanning Scanned images are displayed on the window Refer to the QuickScan Overview or the QuickScan Help for further information on functions and operations of QuickScan After the installation of QuickScan it is registered in the Start menu ...

Page 71: ...f the documents duplex scan Moreover you can select color gray scale scanning and black and white scanning 1 2 for both the Front and Back Images so that two different types of images are output at a scan Multi Image The settings you have made on this window are applied to the selected side s Front Image 1 Front Image 2 Back Image 1 and or Back Image 2 HINT If you select color or gray scale mode f...

Page 72: ...his mode uses 8 bits per pixel 24 bit Color Scans data as full color images using 24 bits per pixel This mode is suitable for scanning color photographs However more memory space is needed compared to gray scale scanning Auto Detect 16 256 level Auto Detect 24 bit Color Distinguishes between color data and black and white data and outputs documents as they are that is color data is output in color...

Page 73: ...y the contrast as a number within the range of 1 low soft to 100 high sharp Increasing this value makes the contrast sharper Fixed Outputs the document in the specified size Detect Length Detects the rear end of the document to scan the whole length of the document When shorter pages are included in the document the output images of them are adjusted to the original size Automatic Automatically de...

Page 74: ...tation Specifies the page orientation Portrait or Landscape Paper Size Selects a paper size according to the size of the document to be scanned Select any size from the list Scan Area button Opens the Scan Area dialog box You can specify the area to be scanned ...

Page 75: ...produce data with good scanning quality Documents containing thin letters characters with the colored background and colored charts cannot be scanned sufficiently clearly by ordinary binary processing By using this option how ever you can achieve good scanning quality Background Fore ground Enhancement This option makes image contours soft by disabling the Outline Extraction and the whole image bl...

Page 76: ...he basic color of documents is not white for example when scanning newspaper Low Mid High Emphasizes the contour of images You can select the degree of emphasis from low mid and high Smooth Smooths jaggy images Auto Automatically switches between On and Off when the Mode is Black and White this option is On and when the Mode is Color Gray scale it is Off On Scans the document adjusting the white b...

Page 77: ...ite Multi feed Detection Multi feed is an error that occurs when two or more sheets are fed simultaneously You can set conditions so that the scanner will stop its operation and display an error message when Multi feed is detected Multi feed can be detected based on the Paper Thickness or Paper Length Skew With this option you can set the scanner so that it will stop its operation and display erro...

Page 78: ...Soft Sharp Custom is selectable when Color is selected on the Main tab Side Specifies side s to which you want to apply the settings made on this window Custom Properties Can be specified when Cutom is selected in the Pattern list You can specify the numeric values of items such as Gamma Brightness Contrast Shadow and Highlight ...

Page 79: ... You can use this function when black and white or gray scale is selected Enable Color Dropout Color Dropout is enabled Custom Color Dropout Any color to drop out can be specified when Use Custom Color Dropout is selected Dropout Red An image in which red color dropout has occurred is output Dropout Green An image in which green color dropout has occurred is output Dropout Blue An image in which b...

Page 80: ... the numeric values by directly inputting them or using Priority Black Mark this checkbox when you want no color dropout for scanning letters Marking this checkbox avoids dropout of colors with low saturation such as black which is often used for letters Sensitivity You can specify the degree of color dropout The range of sensitivity 5 180 degree 30 degree by default The larger the degree the broa...

Page 81: ... Specify the compression level and image quality Sample Ratio Specify the sample ratio by which images are compressed The file size of images compressed by the ratio of YUV4 2 2 is smaller than that of images compressed by the ratio of YUV4 4 4 About tab You can check the version number of the ISIS driver as well as hardware information of the scanner con nected to the personal computer ...

Page 82: ...r You can select 5 digit or 8 digit The counter must be preceded by a string of characters Other One byte space Up to 40 characters can be typed in When you select 8 digit for the counter the maximum number of characters is 43 Date Specifies how to display the date Format You can specify how to display the date Delimiter You can select delimiters grouping separators Do not print Imprinter is not u...

Page 83: ...r Control You can specify the number by which the counter is incriminated decremented Top Margin Specifies the location where the printed string of characters starts Setting range 0 5 to 10 5 in 1 27 to 26 7cm Minimum unit 0 1 in 0 01cm Units Selects a unit for Top Margin values i nch cm or pixel Font Selects the font to use for printing Normal Bold or Narrow Rotation Specifies the orientation of ...

Page 84: ...roperty from Scanner and Cameras 3 Display the fi 5900C properties For Windows ME and Windows XP right click the fi 5900Cd icon For Windows 98 and Windows 2000 double click the fi 5900Cd icon 4 Select the Event tab 5 Select the event to launch the application For Windows XP select event to be performed by the application from the Select event menu With this function the next events can be selected...

Page 85: ...TIONS Scan button When clicking on Scan button Send to 1 9 When clicking the Send to button 6 Select the application executed by the event For Windows XP select Performing selected program under Performing and then select the application to be processed 7 Click OK ...

Page 86: ... be started HINT The argument that can be specified differs by application Refer to the manual of the application for details If an argument is not specified the application starts up but scanning does not To start scanning after starting up it is necessary to specify an argument For ScandAll 21 the following arguments are available you can combine and use these arguments In this case you have to ...

Page 87: ...CANNER OPERATIONS 4 Click OK NOOPDLG Specifies not to show the following dialogbox that can be set from Scan Option File setting dialog FTP server setting dialog Print setting dialog Microsoft SharePoint Portal Server setting dialog Mail setting dialog ...

Page 88: ...ff and the green LED lamps for Power button and Paper Thickness keeps lighting If you want to resume the scanner from the power saving mode take any of these actions below Set documents on the hopper Press any button on the Operator panel except the Power button If you press the power button for two seconds or longer the power is turned off Execute any command from the scanner driver screen in the...

Page 89: ...TSU ISIS scanner driver is updated the screens and operations noted in this chapter may change In that case refer to the User s Guide provided with the update 3 1 Double Sided Scanning 70 3 2 Scanning Documents Longer than A3 71 3 3 Scanning Documents with different widths 73 3 4 Saving Scanned Images in PDF Format 76 3 5 Excluding a Color from the image drop out color 82 3 6 Skipping blank Pages ...

Page 90: ...e document on the hopper Refer to section 2 6 Loading Documents on the Hopper on page 17 2 Adjust stacker in accordance with document size Refer to section 2 7 Setting up the Stacker on page 22 3 Start TWAIN driver with the application used Refer to section 2 13 How to use the Scanner Driver on page 41 4 Set the Scan Type to ADF Duplex 5 Set resolution and document size and so on and then click Sc...

Page 91: ...n page 17 2 Adjust stacker in accordance with document size Refer to section 2 7 Setting up the Stacker on page 22 3 Start TWAIN driver with the application used Refer to section 2 13 How to use the Scanner Driver on page 41 HINT When scanning long pages longer than A3 the document may be longer than the stacker extension even if it s pulled to the outermost position In case like this place a thic...

Page 92: ...age Front Side or Long Page Duplex Choose Long Page Front Side when scanning one side Long Page Duplex both sides The Set the document size screen will appear 5 Click OK after setting the document 6 Set resolution and document size and so on and then click Scan button ...

Page 93: ... leading edge of the documents This section describes the procedure to align the document alongside their center line For the procedure to align the document with its left or right edge refer to 2 Setting the document by either Side Guide of the hopper on page 19 2 Load the documents on the center of the hopper Aligning the document alongside their center line Aligning the document with its left o...

Page 94: ...ent 4 Align the stacker s position Refer to 2 7 Setting up the Stacker on page 22 for details ATTENTION Load the documents so that each sheet can be reached by the pick roller If the documents are not placed below the Pick roller the document feed ing will not be possible Pick roller 原稿幅異場合原稿の幅がほぼ同じ場合 ...

Page 95: ...e and skew detection Option Screen Rotation tab Select automatic paper size detection For the ISIS driver Cropping on the Main tab Select Automatic 7 Scan The images of each document will be generated according to their size and displayed on the screen ATTENTION When scanning mixed size document because the hopper side guides will not function the scanned images are easily skewed We recommend you ...

Page 96: ...on is selected Long Page Scanning When scanning a paper document and converting the image to PDF using Acrobat unexpected images may be output when 1 Setting Edge Shadow Removal in Acrobat and setting Digital Endorser or Black Background options in the TWAIN driver at the same time Letter strings embedded in the image or the background may be missed Solution 1 Set Edge shadow removal to OFF or set...

Page 97: ...Start up ScandAll 21 Select Program Scanner Utility for Microsoft Windows ScandAll21 from the Start menu 3 From the Scan menu select To Adobe PDF The TWAIN Driver dialog box appears 4 Set the scan resolution paper size etc and then click the Scan button 5 When scanning is done click the Close button The Save as window will appear ...

Page 98: ...78 3 4 Saving Scanned Images in PDF Format 6 Enter the file name and select the destination to save the scanned image For details refer to the descriptions in the Help menu of ScandAll 21 ...

Page 99: ...ate PDF From Scanner Create PDF from Scanner dialog box is displayed 4 Select FUJITSU Fi 5900Cd at Scanner and click Scan button The TWAIN driver dialog box is displayed 5 Select the scan resolution document size etc and click the Scan button ATTENTION Scanning with default settings may yield unexpected results If that is the case change the settings as follows Uncheck Recognize Text Using OCR Cli...

Page 100: ...80 3 4 Saving Scanned Images in PDF Format The scanning will be performed 6 When scanning is finished click the Done button The scanned image is displayed ...

Page 101: ... Scanned Images in PDF Format 3 SCANNING VARIOUS TYPES OF DOC 7 Select Save as or Save from File menu to save the scanned image For the details on Adobe Acrobat operations refer to the Adobe Acrobat manual and Help ...

Page 102: ...te drop out the green frame Dropout color will only work when scanning in monochrome or grayscale mode To set the scanner to drop out a color change the settings in the TWAIN Driver dialog box before scan ning The following shows the procedure for changing the settings in this dialog box 1 Start TWAIN Driver from your scanning application Refer to 2 13 How to use the Scanner Driver on page 41 2 Cl...

Page 103: ... select Green so that the scanner only reads the text and eliminates the frames If you do not wish to have any colors dropped out select None If you wish to drop out a customed color please select custom pattern 1 3 When selecting custom pattern 1 3 the following screen will be displayed Original Image Color samples are displayed Click on the color you wish to exclude from the image This will set ...

Page 104: ...y this function Sensitivity The sensitivity for the detection of the selected color to be dropped can be adjusted Setting range 5 180 degree default setting 15 degrees The bigger the value for the sensitivity is set the color range tones of the selected dropout color becomes wider i e the tolerance for the color detection gets bigger File button An arbitrary image file bmp format can be displayed ...

Page 105: ...d single sided pages are scanned together the blank side of the single sided pages will be skipped during scanning Change settings in the TWAIN Driver dia log box to enable skipping blank pages at scanning documents 1 Start TWAIN Driver from your scanning application Refer to 2 13 How to use the Scanner Driver on page 41 2 Click the Option button in the TWAIN Driver dialog box The Option dialog bo...

Page 106: ...tone mode For white pages use the Black Dots Ratio slider bar to set the skip condition For black pages use the White Dots Ratio scroll bar to set the skip condition The value displayed to the right of the scroll bar displays the noise ratio 1 If a scanned document is below this value it is recognized as a blank page The range is OFF and from 0 2 to 3 0 in increments of 0 2 1 Ratio of black dots i...

Page 107: ...alog box will be redisplayed Then perform the scanning operation on the dialog box Use the slider bar to set the skip condition in five stages from 1 to 5 The bigger the value the more likely a page will be detected as blank 6 Click OK when done The TWAIN Driver dialog box will return continue from there ...

Page 108: ...r through the scanner driver dialog box or through Software Opera tion Panel Refer to 8 4 Multifeed Detection on page 175 for details on set up multifeed detection through Software Operation Panel The following shows the procedure for changing the settings in the TWAIN Driver dialog box 1 Start TWAIN Driver from your scanning application Refer to 2 13 How to use the Scanner Driver on page 41 2 Cli...

Page 109: ...ration 6 Push the Send To button on the operation panel Detected multifeeds will be ejected None Multifeed detection is not performed Check overlapping The scanner monitors for the overlapping of documents The scanner detects a multifeed by differences in ultrasonic propagation Check length The scanner monitors the length of documents It detects a multifeed by differ ences in the document length w...

Page 110: ...the ADF The configuration is done through the scanner driver The following shows the procedure for changing the setting from the TWAIN Driver dialog box 1 Start TWAIN Driver from your scanning application Refer to 2 13 How to use the Scanner Driver on page 41 2 Click the Option button in the TWAIN Driver dialog box The dialog box appears 3 Click the Rotation tab ...

Page 111: ...Skew Detection menu 5 Click the OK button The display returns to the scanning operation TWAIN Driver dialog box ATTENTION When using either of the following documents the Automatic page size detection may not function correctly 1 Paper of weight 52g m2 or less 2 Non rectangular documents 3 Documents with the margin filled with dark colors ...

Page 112: ...Scanner Driver The following operation uses the TWAIN driver 1 Start TWAIN Driver from your scanning application Refer to 2 13 How to use the Scanner Driver on page 41 2 Please check the Enable Multi Image checkbox in the TWAIN Driver window Main screen The Multi image output dialog box will be displayed ABC ABC Original Output Example Color document scanned with Multi Image ...

Page 113: ...Primary Color Grayscale Secondary Binary The output order will be Color or Grey scale images Binary monochrome images Primary Binary Secundary Color Grayscale The output order will be Binary monochrome images Color or Grey scale images 5 Select under Select Current face the side of your choice and perform then for each scan settings on the main configuration screen ...

Page 114: ...94 3 9 Multi Image Output 6 Click the Scan button to scan the document ...

Page 115: ...ents ide binary black and white for monochrome documents Depending on the application this function may not operate properly The settings for MultiStream can be done on the Scanner Driver The following operation uses the TWAIN driver 1 Start up TWAIN driver fromthe application you are using Refer to 2 13 How to use the Scanner Driver on page 41 2 Please check the Enable Multi Image checkbox in the...

Page 116: ...ochrome Auto Detection 4 Select under Current Side Selection the side of your choice and perform then for each scan settings on the main configuration screen The scan settings are done in advance for the case documents are detected as Color Grey scale or Monochroe binary black and white ...

Page 117: ...97 3 10 Color monochrome Auto Detection 3 SCANNING VARIOUS TYPES OF DOC 5 Click the Scan button to scan the document ...

Page 118: ...98 3 10 Color monochrome Auto Detection ...

Page 119: ... 2 Cleaning the Pad 102 4 3 Cleaning the Rollers using the cleaning sheet 103 4 4 Cleaning the Rollers with a lint free cloth 106 4 5 Cleaning the Transport path and the sensors 110 WARNING Take care not to pinch your fingers inside the ADF The glass inside the ADF becomes hot during operation Be careful not to get burned ...

Page 120: ...ollers with the cleaner F2 since doing so may cause the rollers to deform or getting damaged 3 Any lint free cloth can be used Cleaning materials Part No Remarks Cleaning sheet CA99501 0016 1 20 sheets pack Cleaner F1 or isopropyl alcohol CA99501 0013 1 1 bottle 100ml bottle Moisten cloth with this fluid and wipe the scanner to clean Cleaner F2 CA 99501 0014 1 2 1 bottle 100ml bottle Cotton swab C...

Page 121: ...he scanner must be cleaned more frequently if you scan any of the fol lowing types of sheets Documents of coated paper Documents that are almost completely covered with printed text or graphics Paper whose back side has carbon Chemically treated documents such as carbonless paper Documents containing a large amount of calcium carbonate Documents filled in with pencil Do not use aerosol sprays to c...

Page 122: ... the ADF cover For details refer to 2 3 Opening and Closing ADF on page 12 2 Wipe the Pad the parts of rubber with a lint free cloth moistened with cleaner F1 or isopropyl alcohol in the direction indicated by the arrows 3 Close the ADF ADF cover Pad Pad ...

Page 123: ...per and lower ADF transport path and the rollers 1 Open the Pre Imprinter Cover 2 While pressing the Scan button press the power button to switch on the scanner The function number display will change as shown below 3 Stop pressing the Scan button The scanner will be started up in the test mode 4 Close the Pre Imprinter Cover Pre Imprinter Cover Scan Scan ...

Page 124: ...ge 17 6 Pull out the stacker extension and adjust it to the length of the cleaning sheet For details refer to 2 7 Setting up the Stacker on page 22 7 Remove the protective paper from the cleaning sheet 8 Place the same cleaning sheet with the adhesive side facing up on the hopper table aligning its left side with the side guide as shown in the illustration below ...

Page 125: ... The cleaning sheet will be fed and ejected into the stacker 12 Remove the protective paper from a new cleaning sheet and place it with the adhesive side facing down on the hopper table aligning its left side with the side guide 13 Press the Scan button 3 times The cleaning sheet will be fed and ejected into the stacker 14 Place the same cleaning sheet with its adhesive side facing down on the hop...

Page 126: ...f it is set in an upper level For details refer to 2 5 Setting the Hopper Height on page 15 2 Open the ADF cover For details refer to 2 3 Opening and Closing ADF on page 12 3 Open the roller cover Grab the depression on the left and right side with your fingers and pull towards you to open the cover ADF Cover Roller Cover Pad Cover Roller cover ...

Page 127: ...ace of the Separator rollers using the cleaner F1 or isopropyl alcohol 5 Close the roller cover after the cleaning is finished 6 Open the Pad cover Grab both sides of the cover press to the inside and pull down towards you as shown in the illustration below Separator roller Pick roller Roller cover Pad cover ...

Page 128: ...ghtly to the right then pull it upwards to remove it as shown below 8 Clean the rubber surface of the Brake roller using a lint free cloth moistened with the cleaner F1 or isopropyl alcohol 9 Install the Brake roller again after cleaning 10 Close the Pad cover Brake roller Brake roller Brake roller ...

Page 129: ...ns on the rollers since such stains are deteriorating the feeding performance 12 Clean the Pinch rollers rubber rollers each set consists of 2 rollers 9 locations on the upper side of the upper transport path using a lint free cloth moistened with the cleaner F1 or isopropyl alcohol 13 Close the ADF cover For details refer to 2 3 Opening and Closing ADF on page 12 ATTENTION Do not use the cleaner ...

Page 130: ...ils refer to 2 3 Opening and Closing ADF on page 12 2 Clean the whole transport path stainless and glass parts using a lint free cloth moistened with the cleaner F1 or isopropyl alcohol Upper transport path Lower transport path HINT If the transport path is stained with paper dust or other debris please vac uum clean it carefully ...

Page 131: ...n sensor on the lower transport path 7 units at 1 location using a lint free cloth moistened with the cleaner F1 or isopropyl alcohol 4 Clean the Skew detection sensor on the upper transport path 7 units at 1 location using a lint free cloth moistened with the cleaner F1 or isopropyl alcohol ...

Page 132: ...ansport path 2 units at 3 locations using a lint free cloth moistened with the cleaner F1 or isopropyl alcohol 6 Clean the Document sensors on the upper transport path 2 units at 3 locations using a lint free cloth moistened with the cleaner F1 or isopropyl alcohol Document sensor Document sensor ...

Page 133: ...DAILY CARE 7 Clean the Document sensor on the upper transport path 1 unit at 1 location using a cotton swab moistened with the cleaner F1 or isopropyl alcohol 8 Close the ADF cover For details refer to 2 3 Opening and Closing ADF on page 12 Document sensor ...

Page 134: ...114 4 5 Cleaning the Transport path and the sensors ...

Page 135: ...how to replace consumables 5 1 Consumables and Replacement Cycle 116 5 2 How to check and reset the Consumables Counter 117 5 3 Replacing the Pad 121 5 4 Replacing the Pick Roller 122 5 5 Replacing the Separator Rollers 124 5 6 Replacing the Brake roller 127 ...

Page 136: ... on Letter A4 woodfree paper or wood containing paper documents 64 g m2 The replacement cycle may differ due to paper quality print density or paper type The print cartridge is a consumable for the imprinter option sold separately It can be used for the Pre and Post imprinter For the purchase of the consumables contact the FUJITSU scanner dealer where you purchased your scan ner Part Name Part No ...

Page 137: ...brasion of consumables and resetting the counters use Software Operation Panel on you PC as shown below Checking consumables 1 Turn on the scanner and confirm if it is connected correctly to you PC 2 From the Start menu select All Programs Scanner Utility for Microsoft Windows Software Operation Panel The Software Operation Panel window will be displayed ...

Page 138: ...canned since last exchange of the Pad Brake roller The number of sheets scanned since last exchange of the Brake roller Pick rollers The number of sheets scanned since last exchange of the Pick rollers Separator rollers The number of sheets scanned since last exchange of the Separa tor rollers Remaining ink The remaining ink of the imprinter sold separately ink cartridge Only displayed when the im...

Page 139: ...unter s every time you replace the consumable s following the procedure given below 1 Click the Clear button beside the replaced consumable 2 Click the OK button on the displayed confirmation message The value of the counter will be reset to 0 100 in case of Remaining Ink 3 To close the window of the Software Operation Panel click the OK button ...

Page 140: ... soon as possible As a default this message appears again after 1 000 scans If you do not wish this message to display click the this message not display again To stop scanning and replace the consumable click the Cancel button For the replacement of consumables refer to the following sections Pad 5 3 Replacing the Pad on page 121 Pick rollers 5 4 Replacing the Pick Roller on page 122 Separator ro...

Page 141: ...ng ADF on page 12 2 Move the Pad to the left than pull it up in order to remove it from the scanner 3 Install the new Pad in the reversed order of the removable 4 Close the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 5 Reset the Pad counter Refer to 5 2 How to check and reset the Consumables Counter on page 117 Pad ...

Page 142: ...the Pick Roller 1 Open the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 2 Open the roller cover Put your fingers in the depression on the left and right side and pull the cover towards you to open it Roller cover Roller cover Depression ...

Page 143: ...moval 4 Install the new Pick rollers 2 rollers left and right in the reversed order of the detachment Put the roller correctly on the shaft until it is locked in place 5 Close the roller cover 6 Close the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 7 Reset the Pick roller counter Refer to 5 2 How to check and reset the Consumables Counter on page 117 r Pick Roller ...

Page 144: ...the Separator Rollers 1 Open the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 2 Open the Roller cover Put your fingers in the depressions on the left and right side and pull the cover towards you to open it Roller cover Roller cover Depression ...

Page 145: ...val as shown below The shaft will be locked in outer position and stays there 4 Remove the rollers from their shafts Remove both the left and the right rollers 5 Put the new rollers 2 rollers left and right on the shafts Align the screw with the groove on the Separation roller to put the roller on the shaft Separator roller Shaft Separator roller Shaft Groove Screw ...

Page 146: ...or rollers will move to their original position automatically 7 Close the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 8 Reset the counter of the Separation roller Refer to 5 2 How to check and reset the Consumables Counter on page 117 Separator roller Roller cover ...

Page 147: ...if it is set in an upper level For details refer to 2 5 Setting the Hopper Height on page 15 2 Open the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 3 Open the Pad cover on the lower transport path Grab both sides of the cover press to the inside and pull down towards you as shown in the illustration below Pad cover Pad Cover ...

Page 148: ...ut of its hole to remove it 5 Install the new Brake roller After inserting the right end of the shaft into the hole attach the left end 6 Close the Pad cover 7 Close the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 8 Reset the Brake roller counter Refer to 5 2 How to check and reset the Consumables Counter on page 117 Brake roller Brake roller ...

Page 149: ...ther problems items to be checked before contacting an authorized service provider and how to check labels on the scanner 6 1 Clearing Document Jams 130 6 2 Error messages of the Operator panel 132 6 3 Troubleshooting 135 6 4 Before Contacting a Service Provider 148 6 5 Labels on the Scanner 150 ...

Page 150: ...scanner before removing jammed documents 2 Open the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 CAUTION Take care not to pinch your fingers inside the ADF The glass inside the ADF becomes hot during operation Take care not to burn yourself Do not use force to remove jammed papers Remove jammed doc uments after opening the ADF cover Send to Scan Power Thickness Hopper Height Function ...

Page 151: ... 4 Close the ADF cover Refer to 2 3 Opening and Closing ADF on page 12 ATTENTION Clips and staples cause the documents to jam when fed through the scan ner Therefore remove all staples and clips from the documents before scanning and examine if the transport path is free from any debris ...

Page 152: ... installed on your PC its window will be displayed when stating up Windows When hardware alarms or temporary errors occur the name and code of the error as well as fur ther information will be displayed Note down the displayed information and click the Details button to obtain further solutions for trouble shooting HINT Error Recovery Guide is stored on the Setup CD ROM More details about the inst...

Page 153: ...er cover is opened Close the ADF cover or Pre Imprinter cover cor rectly U6 The print cartridge of the imprinter sold sepa rately is not set This error occurs only when the imprinter option sold separately is used Refer to the fi 590PRF fi 590PRB Imprinter Operator Guide for further details U8 One of the following error occurred 1 Document sensors are dirty 2 The stacker is full 3 The Brake roller...

Page 154: ...ooling fan error E12 Heater error E15 Extended memory error Confirm the following 1 Is the used additional memory compatible 2 Is the additional memory installed correctly 3 Is the additional memory damaged Note that this error will be displayed only three times after powering the scanner on After that the scanner will perform scanning in the state of no additional memory installed When you encoun...

Page 155: ...age 148 and then contact an authorized FUJITSU Scanner service pro vider NO YES YES NO NO Is the power cable connected correctly Have you press the main power switch Connect the power cable correctly Press the I side of the main power switch If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After checking the items given in section 6 4 contact an...

Page 156: ... power is in power saving mode To reactivate the scanner press any button on the operator panel The scanner operation is normal Symptom 2 The indication of the Function Number Display went blank NO If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After checking the items given in section 6 4 contact an authorized FUJITSU scanner service provider...

Page 157: ... Connect the interface cable correctly 1 Symptom 3 The scanning does not start YES 㧨When using the SCSI interface㧪 Is the SCSI ID set correctly YES Set the SCSI ID correctly and restart the scanner and PC 1 NO Does the scanning start after turning the scanner on again NO The scanner operation is normal YES If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a servic...

Page 158: ...O Did you select Halftone or Greyscale for scanning Is the glass inside the ADF clean On the scanner driver select Halftone or Greyscale before performing the scanning again 1 Clean the dirty locations 2 Symtom 4 The quality of scanned pictures or photos is not satisfactory when scanning in black and white If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a servic...

Page 159: ...or the resolution setting Increase the value for the resolution setting on the scanner driver Symptom 5 Quality of scanned text or lines is unsatisfactory Is the glass inside the ADF clean Clean the dirty locations 2 NO NO YES YES Did you select Binary black and white Select Binary black and white on the scanner driver 1 If the problem canot be resolved with this flowchart refer to 6 4 Before cont...

Page 160: ... Do not shake or move the scanner when scanning Symptom 6 Images are distorted or blurred YES NO YES Is the scanner installed on a flat sturdy surface Install the scanner on a flat sturdy surface NO If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After checking the items given in section 6 4 contact an authorized FUJITSU scanner service provide...

Page 161: ...ing with a lower resolution Symptom 7 Vertical lines appear in the scanned image Clean the glass surface inside the ADF Set the resolution to a lower value and scan the document again If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After checking the items given in section 6 4 contact an authorized FUJITSU scanner service provider or your deale...

Page 162: ...ts before loading 3 Symptom 8 Multifeeds occur fruequently YES Have the documents just been printed out by a copier or laser printer NO Fan the documents 3 or 4 times to remove static electricity from the paper 3 YES Are the Pad and the Brake roller clean Clean the Pad and the Brake roller 4 NO YES Continued on the next page Is the document stack thicker than 50㨙㨙 NO Reduce the number of sheets un...

Page 163: ...r to 2 9 Setting the Paper Thickness on page 29 YES NO Is the Pad or the Brake roller worn out continued from the previous page Replace the worn out Pad or Brake roller 5 NO YES Have you set the document thickness on on the operator panel Set the document thickness to a thicker value 6 If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After check...

Page 164: ...on the next page Are the consumables Pad Pick roller Separation roller Brake roller㧕 attached correctly YES NO Attach the consumables correctly 3 Is the Pick roller or Separation roller worn out Replace the worn out Pick and Separation roller 5 NO YES Are their any debris in the transport path Remove all debris from the transport path NO YES Do the documents satisfy the con ditions described under...

Page 165: ...EPLACEMENT OF CONSUMABLES on page 115 6 Refer to 2 9 Setting the Paper Thickness on page 29 NO YES Have yo set the document thickness on the operator panel Set the document thickness to a thicker value 6 If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After checking the items given in section 6 4 contact an authorized FUJITSU scanner service pr...

Page 166: ...e you ajusted the scan scale㧫 Use the Software Operation Panel to adjust the scan scale 3 NO If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After checking the items given in section 6 4 contact an authorized FUJITSU scanner service provider or your dealer Do the documents satisfy the con ditions described under the Pre cautions in 7 2 Document...

Page 167: ... adjust the offset 1 When you use this function the shadow on the leading edge can be filled white Use the Software Operation Panel to set the page edge filling area 1 Symptom 11 There is a shadow on the leading edge of the generated image If the problem canot be resolved with this flowchart refer to 6 4 Before contacting a service partner After checking the items given in section 6 4 contact an a...

Page 168: ...formation Model example fi 5900C Check the labels on the scanner for the model name Refer to 6 5 Labels on the Scanner on page 150 Serial Number example 000001 Check the labels on the scanner for the Serial Number Refer to 6 5 Labels on the Scanner on page 150 Manufacturing date example 2005 08 August 2005 Check the labels on the scanner for the manufacturing date Refer to 6 5 Labels on the Scanne...

Page 169: ...e Interface controller example Adaptec SCSI Card 2940Au Items to check Findings Document type Main purpose of use Last cleaning date Last consumable replacement date Operator panel status at trouble Items to check Findings Type and version of scanner driver Interface controller example Adaptec SCSI Card 2940Au OS Windows type Application software example ScanAll21 Acrobat Items to check Findings C...

Page 170: ...n describes how to check the labels on the scanner The following shows where the two labels are located on the scanner Label A example Indicates scanner information Label B example Indicates various standards that the scanner conforms with Label B Label A Barcode Area ...

Page 171: ... the satisfactory performance of the scanner 7 1 Document Size 152 7 2 Document Quality 153 7 3 Maximum Document Loading Capacity 156 7 4 Hole punching Prohibited Areas 157 7 5 Multifeed Detection Conditions 158 7 6 Background Color Areas 160 7 7 Job Separation Sheet 161 7 8 Scanning Mixed Documents 162 ...

Page 172: ...ent Size The following shows the supported document sizes When scanning in long page the maximum scannable length is 863 mm 34 in Maximum Minimum A B A B 304 8 mm 12 in 431 8 mm 17 in 53 mm 2 087 in 74 mm 2 913 Feeding Direction A B ...

Page 173: ...d containing paper When using documents of a paper type other than the above perform a test scanning with a few sheets of the same type before executing the actual task in order to check whether or not the documents can be scanned Document thickness Paper thickness is expressed by paper weight The following shows the paper weights that can be used on this scanner 31 to 209 3 g m2 For paper sizes e...

Page 174: ...ollowing documents Paper clipped or stapled documents Documents on which the ink is still wet Documents smaller than A8 or larger than A3 Documents other than paper such as fabric metal foil or transparencies HINT When scanning semi transparent documents set the density to light to avoid a bleed through To prevent the rollers from becoming dirty avoid scanning documents containing large areas writ...

Page 175: ...The service life of the Pad and Pick roller may be shortened com pared to the case of scanning wood containing paper documents When scanning wood containing paper the service life of the Pad and the Pick roller may be shortened compared to the case of scanning woodfree paper HINT When using the ADF the leading edge of all document sheets must be evenly aligned Make sure that curling at the leading...

Page 176: ...ht of the documents The following graph shows the maximum document loading capacity of ADF with respect to paper weight Paper weight conversion table Unit Conversion g m2 31 52 64 75 80 90 104 127 157 209 3 lb 10 14 17 20 21 24 28 34 42 56 500 80 250 31 209 3 150 100 300 157 50 Hopper s Loading Capacity Sheets Hopper height Low Hopper height Middle Hopper height High Paper weight㧔g m ...

Page 177: ...may cause errors For job separation sheet requirements refer to 7 7 Job Separation Sheet on page 161 HINT If there are any holes in the 35mm wide central column you can set the doc ument a bit to the left or right to avoid detecting error Feeding Direction 35 Center line 㧔Unit mm㧕 15 Reference Point Front Side Leading edge Bottom edge ...

Page 178: ... in Fig 1 Check length Load only documents of the same length onto the hopper Document length deviation 1 or less Punched holes are not allowed within 35 mm 1 4 in of the vertical center line of the document as shown in Fig 2 Check overlapping and length Load only documents of the same length and thickness onto the hopper Paper weight 31 157 g m2 8 3 to 42 lb Document length deviation 1 or less Pu...

Page 179: ...T When you want to detect overlapping be sure that paper documents are not clinging to each other Those clinging documents glued or with static cling may cause a lower multifeed detection ratio Feeding Direction 35 35 35 Feeding Direction 35 㧔Unit mm㧕 Fig 1 Fig 2 60 60 ...

Page 180: ...igure below The top 3mm on both sides of a document should have no printing in this area When using dropout color the color can be in this area If this cannot be followed turn the white level fol lower off when reading Reading reference position Grounding color white or drop out color area 3 mm 0 12 Feeding direction scanned side ...

Page 181: ...7 7 Job Separation Sheet 1 Shape The following shows the typical format of the job separation sheet 2 Document Specifications Document width must be A4 width 210mm 8 27 or wider 15 0 59 Center of document more than 210 8 27 Feeding direction Unit mm 15 0 59 ...

Page 182: ...e range below 31 209 3g m2 8 3 56 1lb 0 038 0 257mm For paper sizes equal or bigger than B4 52 157 g m2 14 42 lb The Friction Coefficients Paper of same manufacturer s same brand is recommended When paper of different manufactuerers brands are mixed the differences of their friction coefficients become very large which will adversely affecting the feeding performance Generally speaking the frictio...

Page 183: ...cked up adversely affecting feeding performance When setting the document try to meet the following condition Maximum Size A3 DL B4 LTR A4 B5 A5 B6 A6 B7 A7 B8 A8 Width mm 297 279 257 216 210 182 149 129 105 91 74 3 64 3 52 5 M i n i m u m s i z e A3 297 DL 279 B4 257 LTR 216 A4 210 B5 182 A5 149 B6 129 Mixing Possible A6 105 B7 91 A7 74 3 B8 64 3 A8 52 5 10mm Bottom of Hopper Pick Roller Document...

Page 184: ...164 7 8 Scanning Mixed Documents ...

Page 185: ...ection 175 8 5 Page Edge Filler ADF 179 8 6 Dropout Color 181 8 7 Pre Pick 182 8 8 Page Edge Filler Automatic paper size detection 183 8 9 Thin Paper Mode 185 8 10 Paper Jam Detection 186 8 11 AutoCrop Boundary 187 8 12 SCSI Bus Width 188 8 13 Auto Color Detection 189 8 14 Alarm Setting 190 8 15 Jam Detection Outside of Scannable Area When Transporting 191 8 16 Imprinter Selection 192 8 17 Timeout...

Page 186: ...on you can configure settings and functions for the fi 5900C Start up the Software Operation Panel Start up via PC 1 Confirm if the scanner is connected correctly to the PC then power on the scanner 2 From the Start menu select All Programs Scanner Utility for Microsoft Windows Software Operation Panel The Software Operation Panel window will be displayed ...

Page 187: ...to the PC then power on the scanner 2 Press the Function button on the Operator Panel The Function Number Display will show When pressing the Function button the Function Number Display will change in the following way 1 2 9 C 3 Press the Send to button The Software Operation Panel window will be displayed Send to ...

Page 188: ...er Brake roller remaining ink level only for the imprinter option Power saving setting Select the waiting time before entering the Power saving mode Refer to 8 2 Power saving setting on page 172 Setting range 15 to 55 minutes set in steps of 5 min 15 min Offset setting Adjust the start position for the docu ment scanning Refer to 8 3 Offset Scan scale on page 173 Left right setting range 2 to 3mm ...

Page 189: ...ing overlapping and difference in length Selectable length to be detected as length difference 10 15 or 20mm Deactivated Page edge filler ADF Fill the end sections of a specified mm wide with white or black on the scanned image When the backing background color is white the end sections are filed with white and when the background color is black filled with black Top left right 0 15mm Bottom 7 to ...

Page 190: ...multifeed detection is disabled Refer to 8 4 Multifeed Detec tion on page 175 Non detection area Detection area Specify area Specify the range where multifeed detection is enabled disabled Refer to 8 4 Multifeed Detec tion on page 175 Start 0 550mm End 0 550mm Start End 0mm Thin Paper Mode To scan thin paper documents enable this mode Disable enable Disable Paper Jam Detection Specify the degree o...

Page 191: ...de the scannable area due to abnormal skew can be judged as a paper jam On Off Imprinter Selec tion Select the Pre imprinter option or the Post imprinter option if you have installed the options to be purchased separately Normal obey Host specification Forcibly select Pre imprinter Forcibly select Post imprinter Normal Timeout for man ual feeding Specify the standby time period After the predeterm...

Page 192: ...ally the power saving mode Configure the Power saving mode as follows 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Device Setting tab 3 Use the slide control bar to set the waiting time before entering the power saving mode Setting range 5 60 minutes Set in steps of 5 minutes ...

Page 193: ...is elongated use the following proce dure to adjust the Offset and the Scan scale for correction 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Click the Offset button on the Device setting tab ATTENTION The factory default setting are appropriate so normally there is no need to make any adjustment ...

Page 194: ...et Horizontal Adjusts the horizontal Offset Setting range 2mm to 3mm in steps of 0 5mm Vertical Adjusts the vertical Offset Setting range 2mm to 3mm in steps of 0 5mm Scan scale setting Target Select ADF front or ADF back as target Vertical Adjusts the vertical document length Scan scale Setting range 6 3 to 6 3 in steps of 0 1 ...

Page 195: ... Operation Panel Refer to 8 1 Scanner Settings on page 166 2 From the Device Setting 2 tab select Multifeed 3 Select the detection method Deactivated No Multifeed detection will be performed Check overlapping Document overlapping will be monitored Check length difference The difference of the documents length will be monitored Check overlapping and length difference Check overlapping and Check len...

Page 196: ...scanning documents of different length together in the same stack select Checking overlapping If something is glued to the documents stamps memo or photos they will be recognized as Multifeed when using Checking overlapping When scanning such documents use Checking length difference instead However when using the detection area none detection area function you can also use Checking overlapping The...

Page 197: ...is not detected Specify detection area The specified area is detected Start You can specify the starting position of the selected range by the length from the edge of the paper document Range 0 to 510mm in increments of 2mm Start position End position End You can specify the ending position of the selected range by the length from the edge of the paper document Range 0 to 510mm in increments of 2m...

Page 198: ...ea Middle Selected mode Detection area Start 50mm End 200mm HINT When you want to detect overlapping be sure that paper documents are not clinging to each other Those clinging documents glued or with static cling may cause a lower multifeed detection ratio 35 35 35 60 60 50 200 Feeding direction Unit mm 35 35 35 60 60 50 200 Feeding direction Unit mm ...

Page 199: ...t looks clean Configure the settings for the Page Edge Filler as follows 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Page Edge Filler ADF setting on the Device Setting 2 tab 3 Specify the length for each end section top bottom right and left to fill the end sections The specified areas are filled with white when the backing background is white and...

Page 200: ... change the back ground color to black Select the Option button and then select Black background from Automatic Size and Skew detection on the Rotation tab ATTENTION Note that if the Page Edge Filler is too wide some characters in the vicinity of the boundary may be cut out When Automatic paper size detection is set Page Edge Filler Automatic paper size detection automatically becomes valid instea...

Page 201: ...efer to 8 1 Scanner Settings on page 166 2 Select the Dropout Color setting on the Device Setting 2 tab 3 Select a color to drop out Red Green Blue Red green or blue is dropped out None No dropout occurs ATTENTION The Dropout Color setting can also be configured using the scanner driver setting window The scanner driver setting window is given a priority over Software Operation Panel When configur...

Page 202: ...e settings for the Pre Pick as follows 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Pre Pick setting on the Device Setting 2 tab 3 Select Yes or No for Pre Pick Select Yes to make Pre pick valid and select No to make it invalid HINT By enabling Pre Pick faster scanning can be achieved While Pre Pick is valid if you cancel scanning in process you ha...

Page 203: ...n This function fills the end portion of the image with white so that it looks clean Configure the settings for Page Edge Filler Automatic paper size detection as follows 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Page Edge Filler Automatic paper size detection setting on the Device Setting 2 tab 3 Specify the Top Bottom Right and Left widths to ...

Page 204: ...etails on how to set the setting refer to 3 8 Correcting skewed Docu ments on page 90 ATTENTION Note that if the Page Edge Filler is too wide some characters in the vicinity of the boundary may be cut When you scan the document based on the other settings than Automatic paper size detection Paper Edge Filler ADF automatically becomes valid instead of this setting ...

Page 205: ...o the Thin Mode 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Thin Paper Mode setting on the Device Setting 2 tab 3 To switch to Thin Paper Mode select Enable ATTENTION In Thin Paper Mode the document is scanned at a lower speed and thus it takes longer This mode should be used only for thin paper Set the setting to No while you use paper of standar...

Page 206: ...er Settings on page 166 2 Select the Paper jam detection setting on the Device Setting 2 tab 3 Set the degree of detection sensitivity for a jam occurred at the feeder If you encounter frequent jams set the setting to Sensitivity Low ATTENTION Setting to Sensitivity Low reduces the detection accuracy for a paper jam If you don t want to get your important document ripped or crumpled be sure to set...

Page 207: ... 166 2 Select the AutoCrop Boundary setting on the Device Setting 2 tab 3 Select Round Up if you want to prevent the output image from chipping and select Round Down if you want to delete unnecessary details ATTENTION When the document is scanned with Round Down selected the charac ters in the vicinity of the rear end of the document if any may be cut out Selecting Round Up can prevent data from c...

Page 208: ...gure the settings for the SCSI Bus Width as follows 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the SCSI Bus Width setting on the Device Setting 2 tab 3 Select either 16 bit or 8 bit ATTENTION To use SCSI cards and or SCSI cables that do not support Ultra Wide SCSI select 8 bit ...

Page 209: ...lor Detection setting on the Device Setting 2 tab 3 Select the Slice value You can select the Slice value from 0 to 255 256 levels In the case that black and white documents are judged as color documents select larger values In the case that color documents are judged as black and white select smaller values HINT The auto color detection setting can be configured on the scanner driver setting wind...

Page 210: ...sabling the alarm Configure the settings for the Alarm setting as follows 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Alarm setting on the Device Setting 2 tab 3 Select Alarm at error to sound beeps when a jam or multifeed occurs Select No alarm at error to disable the alarm ...

Page 211: ...able area due to over skew is judged as a jam You can turn it On and Off Configure the settings for the Jam detection outside of scannable area when transporting as follows 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Jam detection outside of scannable area when transporting setting on the Device Setting 2 tab 3 Select On to judge such a scan as a ...

Page 212: ...ettings on page 166 2 Select the Imprinter Selection setting on the Device Setting 2 tab 3 Select the Imprinter to use Normal obey Host specification Complies with the scanner driver setting Forcibly select Pre imprinter Pre imprinter is forcibly used to print unless directed by the scanner driver Forcibly select Post imprinter Post imprinter is forcibly used to print unless directed by the scanne...

Page 213: ...s 1 Start up the Software Operation Panel Refer to 8 1 Scanner Settings on page 166 2 Select the Timeout for Manual Feeding setting on the Device Setting 2 tab 3 Select the timeout period for manual feeding You can specify the timeout period by seconds Scanning will be complete when the specified time period has elapsed after the last sheet of paper was loaded onto the Hopper Select a timeout peri...

Page 214: ...194 8 17 Timeout for Manual Feeding ...

Page 215: ...195 9 OPTIONS This chapter describes options for fi 5900C 9 1 Options 196 9 2 fi 590PRF Pre imprinter 197 9 3 fi 590PRB Post imprinter 198 9 4 Other Options 199 ...

Page 216: ...t and before it is scanned As a result both the document and the generated image will bear the same string of your choice name date serial num ber etc for archiving fi 590PRB Post Imprinter PA3450 D710 Prints an alphanumerical string on the document scanned The printing is done on the back side of the document and after it is scanned Only the document will bear the string of your choice name date ...

Page 217: ...s counter 43 characters Print Orientation Normal 0º 180º horizontal 90º 270º vertical Narrow 0º 180º horizontal Character size Normal Height 2 91mm x width 3 03mm 0 1146 x 0 1193 in horizontal Height 3 03mm x width 2 91mm 0 1193 x 0 1146 in vertical Narrow Height 2 91mm x width 1 71mm 0 1146 x 0 0673 in horizontal Character pitch 3 79mm 0 1492in Normal 2 46mm 0 0968in Narrow Font Style Regular Bol...

Page 218: ... counter 43 characters Print Orientation Normal 0º 180º horizontal 90º 270º vertical Narrow 0º 180º horizontal Character size Normal Height 2 91mm x width 3 03mm 0 1146 x 0 1193 in horizontal Height 3 03mm x width 2 91mm 0 1193 x 0 1146 in vertical Narrow Height 2 91mm x width 1 71mm 0 1146 x 0 0673 in horizontal Character pitch 3 79mm 0 1492in Normal 2 46mm 0 0968in Narrow Font Style Regular Bold...

Page 219: ...canning double sided color A3 documents at resolutions higher than 400 dpi 1 Switch off the scanner s main power switch unplug all connecting cables 2 Unscrew the back cover of the scanner and take it off 3 Insert the memory into the slot and push down the module until it locks in position 4 Put back the cover and tighten the screw ATTENTION Before you install extended memory please first touch me...

Page 220: ... Unbuffered DODIMM Manufacturer Model Size Micron Technology MT8LSDT3264HY 133D2 256MB ATTENTION The scanner may not function properly if two modules of different types are installed at the same time HINT You can confirm whether the memory modules are installed properly or not through the Software Operation Panel Click the Device Setting tab and check the value of scanner memory under Standard Inf...

Page 221: ...201 10 SCANNER SPECIFICATIONS This chapter describes the Scanner Specifications 10 1 Basic Product Specifications 202 10 2 Installation Specifications 204 10 3 Dimensions 205 ...

Page 222: ... White Grayscale Color Simplex ppm Duplex ipm 3 Grayscale Color 200 dpi 100 200 300 dpi 100 200 400 dpi 60 120 600 dpi 30 60 7 ADF capacity 4 500 sheets 80 g m2 Hopper set to lower position 8 Optical resolution 600 dpi 9 Output resolution Binary Black and White 50 600 dpi scalable in steps of 1 dpi Grayscale 50 600 dpi Color 50 600 dpi 10 Grayscale level 8 bits color 10 bits internal 11 Output mod...

Page 223: ...e 156 5 The SCSI and USB interface cannot be used together 6 When using USB 2 0 you have to use a port compatible to USB 2 0 When connecting to USB 1 1 the scanning speed will decrease 7 Avoid connecting other SCSI devices to the same bus It can reduce the scanner through put 8 You can imprint alphabetic characters and number on the scanned document The fi 590PRF pre imprinter will print prior to ...

Page 224: ...nput power Voltage AC100 240 V 10 Phase Single phase Frequency 50 60 Hz 3Hz Power consumption 250 W or less Ambient condi tion Device status Operating Not operating Temperature 15 to 35 degrees Celsius 59 to 95 degrees Fahrenheit 20 to 60 degrees Celsius 4 to 140 degrees Fahrenheit Humidity 20 80 8 95 Heat capacity 172 kcal or less Total Package Weight kg 70 600 mm 23 62 in 200 mm 7 874 in 600 mm ...

Page 225: ...205 10 3 Dimensions 10 SCANNER SPECIFICATIONS 10 3 Dimensions unit mm ...

Page 226: ...206 10 3 Dimensions ...

Page 227: ...ecting Double Feeds 88 Dimensions 204 205 Document Document quality 153 Document size 152 Document thickness 153 Document type 153 Grounding color area 160 Hole punching area 157 Job separation sheet 161 Precautions 154 Document jams 130 Document smoother 4 Document thickness 5 Dropout Color 181 E Ejector 2 F Feed roller 109 fi 590PRB 196 198 fi 590PRF 196 197 FUJITSU ISIS Scanner Driver 48 FUJITS...

Page 228: ... 32 Scanner Settings 166 Scanner Specifications 201 Scanning documents 30 Different size 73 Dropout color 82 PDF 76 SCSI Bus Width 188 SCSI ID Switch 3 Send to button 5 Separation roller 101 Separator roller 4 Service provider 148 Setting Window for FUJITSU TWAIN32 Scanner Driver 44 Side guide 2 Side guides 18 Skipping blank Pages 85 Specifications 202 ADF capacity 202 Document thickness 202 Grays...

Page 229: ...IN 3 ...

Page 230: ...nts of this manual in whole or in part and copying of the scanner application is forbidden under the copyright law The contents of this manual are subject to change without notice PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this manual and any claims by a third party ...

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