Digital Equipment VAXstation 4000 90 Service Information Download Page 407

Page: 407 / 432

Troubleshooting,

Continued

Table C–4

(Continued) Keyboard Problems

Symptom

Possible Cause

Corrective Action

Keyboard strokes
are inconsistent.

–

Disconnect then reconnect
in the keyboard.

Keyboard has
failed.

Replace the keyboard.

Drive problems

Table C–5 Drive Problems

Symptom

Possible Cause

Corrective Action

Software does
not work from
the diskette
drive, or
a diskette
read or write
error message
displays.

No diskette is
in the diskette
drive.

Insert a diskette with
software. Use the
instruction in the software
documentation.

Diskette
was inserted
incorrectly.

Check that the write-
protect notch on the
diskette is to your left
when you insert the
diskette and that the
label is up.

Diskette is
damaged or
does not contain
software.

Try another diskette that
contains software.

Continued on next page

C–9

Summary of Contents for VAXstation 4000 90

Page 1: ...Digital Equipment Corporation dt VAXstation 4000 Model 90 Service Information EK KA490 SV A01 Digital Equipment Corporation...

Page 2: ...nse No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Digital Equipment Corporation or its affiliated companies Restricted Rights Use duplication...

Page 3: ...29 Time of Year Clock 1 30 SCSI Controller 1 31 DSW21 Synchronous Communications Adapter 1 33 2 Firmware Overview 2 1 Power Up Initialization Code 2 2 Console Mode 2 5 Extended Self Test 2 6 Utilitie...

Page 4: ...gement 5 56 Using MOP Ethernet Functions 5 84 User Environmental Test Package 5 88 FEPROM Firmware Update 5 91 Updating Firmware On Tape 5 98 6 FRUs Removal and Replacement Overview 6 1 Precautions 6...

Page 5: ...view C 1 Troubleshooting C 2 Appendix D FRU Part Numbers Overview D 1 Precautions D 2 Model 90 System Box FRUs D 3 Expansion Box FRUs D 9 Index Examples 5 1 FEPROM Update by Disk 5 97 Figures 1 1 KA49...

Page 6: ...ry Format 5 61 5 10 Machine Check Stack Frame Subpacket 5 62 5 11 Processor Register Subpacket 5 63 5 12 Memory Subpacket for ECC Memory Errors 5 64 5 13 Memory SBE Reduction Subpacket Correctable Mem...

Page 7: ...r Descriptions 1 12 1 3 Interrupt Priority Levels 1 15 1 4 Exception Categories 1 18 1 5 ROM Fixed Uses 1 25 1 6 Diagnostic ROM Configuration Register Bit Definitions 1 27 1 7 Serial Line Usage 1 29 1...

Page 8: ...ecifications 6 45 6 5 Physical Specifications 6 46 6 6 TURBOchannel Adapter Components 6 52 6 7 TURBOchannel Adapter Option Removal 6 54 6 8 TURBOchannel Option Installation Procedure 6 55 6 9 TURBOch...

Page 9: ...ility Error Numbers A 95 B 1 Power up and Initialization LED Codes 1111 XXXX B 3 B 2 TOY and NVR LED Codes 0001 XXXX B 5 B 3 LCSPX LED Codes 0010 XXXX B 5 B 4 SPXg gt LED Codes 0010 XXXX B 6 B 5 DZ LE...

Page 10: ...les D 8 D 6 Stand Alone Tabletop Devices D 9 D 7 SZ16 Expansion Box FRUs D 9 D 8 SZ16 Expansion Box Miscellaneous Hardware D 10 D 9 SZ16 Expansion Box Cables and Terminators D 11 D 10 SZ03 Sidecar D 1...

Page 11: ...le provides an overview of the Model 90 features main memory network interface and SCSI controller Chapter 2 Firmware provides information on diagnostic firmware Chapter 3 System Configuration provide...

Page 12: ...Numbers contains tables that provide part numbers for FRUs Related Documentation The following documents provide additional information about the VAXstation 4000 Model 90 workstation Document Order N...

Page 13: ...Contains general information PN Part number Ctrl C This type of key sequence means you hold down the first key while you type the letter of the next key THIS TYPEFACE Indicates text the system displa...

Page 14: ......

Page 15: ...el 90 system module The topics covered include System Overview Central Processor Unit CPU Interrupts and Exceptions Cache Memory Main Memory System ROM Memory Graphics Controller Network Interface Con...

Page 16: ...using one of the 32 bit CDAL buses Four serial lines are supported for a keyboard pointing device printer and asynchronous communication Audio input and output is supported through the sound generator...

Page 17: ...terface chip NCA DC244 Main memory controller with ownership bit control NMC NCR 53C94 Advanced SCSI controller DC541 Ethernet interface SGEC 32 Byte network address ROM socketed AM79C30A Sound genera...

Page 18: ...CA SCSI CEAC SGEC 44 QFP FLASH ROMS 8 SIMM CONNECTORS 0A 1E 0C 1G IF 0B 1H 0D DC7238 DC7238 Power Connector Sound Graph LCSPX Graphics Connector Quart TURBOchannel Connector SPXg gt Connector SQWF 84...

Page 19: ...ew Figure 1 2 shows how functionally the KA49 CPU module is divided into five major areas Central processing subsystem Graphics subsystem System support subsystem I O Subsystem Memory control subsyste...

Page 20: ...A RAMS QUART SCSI TOY SYNC COM LEDS CNFG REG SOUND EID ROM SPXG GT GRPHCS ADAPT CONSOLE ROMS LCSPX SGEC DC7238 XCVR E D A L DC7238 XCVR NCA NMC NDAL C P 2 C P 1 256KB CACHE TAG NVAX Memory SIMMS 16 12...

Page 21: ...nformation without the need for virtual to physical address translation thereby decreasing latency and improving performance The second level of cache referred to as the primary cache Pcache is 8 KB i...

Page 22: ...bset of the VAX standard console auto or manual bootstrap auto or manual restart and a simple command language for examining or altering the state of the processor Booting from supported Ethernet or S...

Page 23: ...he BA46 system box and allowing for expansion externally Ethernet Interface The Ethernet interface handles communications between the CPU module and other nodes on the Ethernet It is implemented with...

Page 24: ...7085 QUART and a 64 entry FIFO RAM shared by all four receive lines Time Of Year Clock The time of year TOY clock consists of an MC146818BM CMOS watch chip that keeps the date and time of day and cont...

Page 25: ...ory that is shared between the NVAX and the I O devices NVAX Data Address Lines In order to maximize the bandwidth of the bus connecting the CPU to the memory and I O controllers the NVAX chip set NVA...

Page 26: ...s for addressing These registers are denoted R0 R15 The bits of a register are numbered from the right 0 through 31 Table 1 2 describes the registers Table 1 2 General Purpose Register Descriptions Re...

Page 27: ...that address individual registers in the KA49 CPU chip or system environment Bcache Tag IPRs The read write block of IPRs that allow direct access to the Bcache tags Bcache Deallocate IPRs The write o...

Page 28: ...maskable Nonmaskable interrupts cause a halt by way of the hardware halt procedure The hardware halt procedure does the following Saves the PC PSL MAPEN 0 and a halt code in IPRs Raises the processor...

Page 29: ...ache read for a write that hits valid owned 60 NVAX read timeout or read data error on Bread for a write after the requested quadword has arrived 60 Illegal length write transaction to memory or I O 6...

Page 30: ...parity errors 54 Bcache addressing errors 54 Bcache correctable data ECC errors 54 Bcache uncorrectable data ECC errors 54 Bcache correctable tag ECC errors 54 Bcache uncorrectable data ECC errors 54...

Page 31: ...1 asserted 14 IRQ_H 0 asserted Network interface 104 13 10 Unused 0F 01 Software interrupt requests 84 BC These conditions generate a hardware halt procedure with a halt code of 2 external halt Excep...

Page 32: ...not valid fault M 0 fault Operand reference exceptions Reserved addressing mode fault Reserved operand fault or abort Instruction execution exceptions Reserved Privileged instruction fault Emulated in...

Page 33: ...t elimination of the fault condition and restarting the instruction will give correct results After the instruction faults the PC saved on the stack points to the instruction that faulted Abort Except...

Page 34: ...e memory subsystem at the first hierarchical level as determined by the reference type I stream or D stream The reference then passes up through the hierarchy until it is serviced by one of the layers...

Page 35: ...memory space bit 29 of the physical address 0 only They do not store references to the VAX I O space Whenever the CPU generates a non cached reference or a cached reference not stored in any of the t...

Page 36: ...bytes Each tag is 20 bits wide corresponding to bits 31 12 of the physical address There are four quadword subblocks per block with a valid bit associated with each subblock The access size for both P...

Page 37: ...r the Bcache tags and data The Bcache and Pcache communicate internally to the NVAX CPU in such a way as to maintain the Pcache as a strict subset of the Bcache This is done through the use of invalid...

Page 38: ...NVAX Memory Subsystem The NMC controls and passes data to or from one or two sets of SIM modules using a bank interleaved memory access It responds to commands from the CPU and the I O adapter NCA The...

Page 39: ...address in non mapped mode when a processor restart occurs 2004 0004 System type register SYS_TYPE The contents of this longword supplement the internal processor SID register to identify the processo...

Page 40: ...options can be reset with the graphics reset bit in the IORESET register Two bits in the configuration register allow software to determine if an LCSPX or a SPXg gt module is installed in the system...

Page 41: ...The SPXg and SPXgt modules were originally designed to be installed into an LCG frame buffer connector on the Model 60 system The DC7201 chip in the Model 60 system provided the interface to the SPXg...

Page 42: ...ace that is implemented by the second generation Ethernet controller SGEC This interface allows the KA49 module to be connected to either a ThinWire or standard Ethernet network and supports the Ether...

Page 43: ...ack mounted on the system board Data leads only Supports the LK401 keyboard 1 Pointer Connected to a 15 pin D sub connector1 and to a miniature DIN connector mounted on the system board Data leads onl...

Page 44: ...sters The watch chip contains 64 8 bit registers Ten of these contain date and time data four are control and status registers and the remaining 50 provide general purpose RAM storage The registers oc...

Page 45: ...ration selection and reselection bus phases in which an initiator and a target establish a connection the device IDs of the initiator and target are both placed on the data bus by asserting the data b...

Page 46: ...eset of the 53C94 chip used in this controller and sets the interrupt request bit INT in register SCS_STATUS BSY and SEL Used by initiators and targets during the arbitration selection and reselection...

Page 47: ...us Communications Adapter MLO 005915 The adapter is an option board that connects internally to the CPU board by a 64 pin option connector It consists of the EDAL interface 128 KB UVEPROM 256 KB stati...

Page 48: ...Synchronous Communications Adapter Continued Figure 1 5 DSW21 Connections 128K BYTE PROM 256K BYTE SRAM EDAL PAL CONTROL LOGIC MC68302 IMP RAW INTERRUPT 50 PIN CONN 64 PIN CONN T X I O R X LJ 02225 TI...

Page 49: ...r EPROMs which hold a total of 512 KB of data The system firmware has five distinct areas of operation This chapter discusses the following topics Power Up Initialization Code Console Mode Extended Se...

Page 50: ...ation Sequence Stage What the System Does 1 Tests enough memory to bring up the console for building console and device structures 2 Checks its configuration identifies optional devices and identifies...

Page 51: ...n is plugged into the video slot on the CPU and the switch is set to graphics The test fails Video drivers are loaded and the system behaves as if a failure occurred The alternate console switch is se...

Page 52: ...g or SPXgt Serial line controller DZ Cache memory SCSI DMA RAM OBIT RAM BCACHE Memory configuration MEM Floating point unit FPU Interval timer IT Miscellaneous system board checksums Ethernet ID ROM S...

Page 53: ...Ethernet Console Mode The console mode can be entered if The HALT parameter is set to halt when power is turned on A HALT instruction is executed with the HALT action set to HALT or a severe processo...

Page 54: ...Table 2 2 shows the stages of the test dispatcher self test procedure Table 2 2 Test Dispatcher Procedure Stage What the Dispatcher Does 1 Uses the device number to index into the MCT 2 Receives a poi...

Page 55: ...test diagnostic uses a shared diagnostic driver The dispatcher gets the directory entry and the pointer to the driver descriptor from the DCT The shared driver needed is not already in RAM The dispat...

Page 56: ...uration table DCT and driver descriptor data structures when running a utility Table 2 3 describes the dispatcher process for running a utility Table 2 3 Running a Utility Process Stage Dispatcher Pro...

Page 57: ...driver needed is not already in RAM The dispatcher allocates temporary RAM for the shared driver loading the driver from ROM to RAM and fills in the driver descriptor data structure in the driver desc...

Page 58: ...System diagnostics Shared drivers if present The system test can be run in three environments selected by the SET DIAGENV command Customer 1 Digital Services 2 Manufacturing 3 CAUTION Do not use the m...

Page 59: ...rmat ROM 3 byte 3 byte 7 byte B ROM 2 byte 2 byte 6 byte A ROM 1 byte 1 byte 5 byte 9 ROM 0 byte 0 byte 4 byte 8 2004 0000 2004 0004 2004 0008 LJ 01818 TI0 The system firmware ROMs supply some informa...

Page 60: ...Check Data 33h ROM Part Length Reserved for ROM set data Checksum Reserved for ROM set Data Reserved for ROM set Data Version ROM Byte Number Manufacturing Check Data 55h Manufacturing Check Data AAh...

Page 61: ...ement the firmware This value is equal to the low 2 bits of the physical address of the first byte in the ROM part The value ranges from 0 to 3 04h to 06h Manufacturing check data Used for a quick che...

Page 62: ...ent 2004 0004 SYS_TYPE System Type register The system type value longword is 0401 0001 2004 0008 ROM Part data These 24 bytes are reserved for information contained in each ROM byte 2004 0020 Interru...

Page 63: ...the beginning of the system level diagnostic boot block A value of zero indicates that there is no system level diagnostic present in the Model 90 system firmware ROM 2004 0090 Pointers to keyboard m...

Page 64: ...s format is compatible with the system ROM format with the addition of the data path indicator Figure 2 3 shows the ROM byte data Figure 2 3 Option ROM Byte Data LJ 00101 TI0 Byte 0 Byte 1 Byte 2 Byte...

Page 65: ...n ROM correspond to longwords in the address space 02h Version Contains the low 8 bits of the version number for the option firmware 03h ROM Byte number Indicates the position of the byte among the se...

Page 66: ...byte in the ROM set has a simple add and rotate checksum in its last byte Option ROM Set Format For options that have a one byte or two byte data path the data from the ROM set must be moved into RAM...

Page 67: ...rol blocks for this device An option that occupies the storage option slot can have the values of zero or one An option that occupies the video option slot can have the values of zero one or two Reser...

Page 68: ...i c e C o n f i g u r a t i o n T a b l e D e v i c e C o n f i g u r a t i o n T a b l e L J 0 1 8 2 9 T I 0 The initialization code saves the pointer to the scratch RAM in the Model 90 NVR in four...

Page 69: ...evice Configuration Table 0 Device ID The components of the MCT are as follows Table 2 6 MCT Components Name Description Major version ID Tracks major changes in the diagnostic interface Minor version...

Page 70: ...tion Table There is a device configuration table DCT entry for each device in the Model 90 system The DCT contains extended information about the device such as Device name Diagnostic code location He...

Page 71: ...s DPSIZE DIRTYP Size of Extended System Test Status Pointer to Extended System Test Status System Test Status Size of Permanent Memory Pointer to Permanent Memory Pointer to Extended Config Size of Ex...

Page 72: ...tion about the device The device status is split into two words the lower word is the error field and the upper word is the field replaceable unit FRU thought to be faulty Pointer to extended status P...

Page 73: ...ice s self test The SHOW ESTAT utility uses the extended status to display information about the device Size of extended system test status Length in bytes of the extended system test status Flags Con...

Page 74: ...ectory entry that the previous elements refer to Definition Meaning 1 Self Test directory entry 2 System test directory entry 3 Utility directory entry 4 Console routine directory entry 5 Unjam routin...

Page 75: ...Data Structure LJ 00106 TI0 Address of IO Segment Table Address of Driver Data Area Size of Driver Data Area Entry Point of Driver Length of Driver Address of Driver Device ID 0 4 8 C 10 14 18 The fie...

Page 76: ...ry point of driver Contains the number of bytes from the beginning of the device driver to the INIT_DRIVER function Size of driver data area Contains the length in bytes of the amount of memory that a...

Page 77: ...NI Self Test Driver Descriptor NI System Test Driver Descriptor NI Diagnostic Driver NI Utilities Driver Descriptor User application performs console input output to the network by calling the consol...

Page 78: ...following parameters Pointer to the I O segment table Pointer to the driver data area Pointer to the driver function block or console function block Pointer to the shared console interface area or di...

Page 79: ...ass Driver DZ Console Port Driver LCSPX Console Port Driver NI Console Port Driver Serial Line Controller LCSPX Controller Lance Device Input I O O I O Performing I O The console device can require ei...

Page 80: ...descriptors The port driver descriptors can be associated with a DZ port driver a graphics output driver and a network driver The SCIA provides an interface to the console terminal that isolates the...

Page 81: ...nt Table Address of Keyboard Translation Table Address of Keyboard Map Table Console Class Device ID Console Class Driver Driver Descriptor DZ Device ID DZ Port Driver Driver Descriptor NI Device ID N...

Page 82: ...console port level routines The port driver supports all functions whether or not the device supports console output only or console input output Figure 2 12 shows the function block of the port drive...

Page 83: ...e system box used with the VAXstation 4000 Model 90 workstation and its components cabling and specifications The topics covered in this chapter are System Box Mass Storage Device Areas Power Supply I...

Page 84: ...BD CLAMP 7028108 01 CABLE ASSY SCSI SYSTEM 7028112 0x DRIVE ASSY STORAGE OPTIONS 7028100 01 DRIVE ASSY RX26 FDI 7440430 01 RMD BRKT 7441473 01 RF1 SHIELD FILLER 7441472 01 FILLER PLATE 7028096 01 BAS...

Page 85: ...The power supply voltage connectors are located at the rear of the unit The input connector is used to connect to a wall outlet and the output connector connects to the system monitor The power switch...

Page 86: ...y 60 Hz 50 Hz Frequency tolerance 47 Hz to 63 Hz 47 Hz to 63 Hz Input current 2 9 A max power supply only 4 0 A max AUX only 1 4 A max power supply only 2 0 A max AUX only Inrush current 45 0 A max co...

Page 87: ...term 11 40 V 12 00 V 12 60 V 9 0 V isolated Long term 8 55 V 9 00 V 9 45 V 3 3 V Long term 3 13 V 3 3 V 3 46 V Load range 3 3 V 5 1 V 12 1 V 12 0V 9 0 V 3 20 A 2 8 A 0 18 A 0 26 A 0 12 A 6 39 A 19 52...

Page 88: ...ight Width Depth 14 9 kg 33 lb 6 99 cm 2 75 in 11 18 cm 4 4 in 38 10 cm 15 0 in Internal Cabling The system box internal cabling is shown in Figure 3 2 Note that there is one SCSI cable and one dc pow...

Page 89: ...2218 TI0 To RX26 Controller Module Optional Power Cable RZ23L RZ24L RZ24 RZ25 TLZ06 Memory Modules Table 3 1 Internal System Devices and Cables System Device Cable PN Description 3 SCSI Devices 17 028...

Page 90: ...cated on the upper left side of the front bezel and labeled O I controls ac power to the H7819 AA power supply The switch does not affect the ac power outlet provided for add on peripherals at the rea...

Page 91: ...I O Panel The I O panel provides connectors to devices external to the system The system configuration determines which external devices are connected to the panel The external devices shown in Figure...

Page 92: ...System Box Continued Figure 3 4 Model 90 I O Panel LJ 00639 TI0 7 6 5 4 3 2 1 8 9 10 11 Continued on next page 3 10...

Page 93: ...5 pin Dsub to LK VSXXX 10 ft 3 0 m DSW21 communications device option BC19x 50 pin Dsub to x pin1 2 ft 61 m External SCSI BC19J 03 50 pin champ to 50 pin champ 3 ft 91 m AC Power input to power supply...

Page 94: ...ox The service clearance is 15 2 cm 6 in minimum on all sides of the box Table 3 3 System Box Operating Conditions Temperature range 15 C to 32 C 59 F to 90 F Maximum rate of temperature change 11 C 2...

Page 95: ...is chapter describes the system console commands and how to use alternate consoles Diagnostic commands used to troubleshoot a system are described in Chapter 5 The following topics are covered in this...

Page 96: ...tion Memory commands include the DEPOSIT and EXAMINE commands Processor control commands are BOOT CONTINUE UNJAM START and INITIALIZE commands Operator Assistance Commands There are three operator ass...

Page 97: ...s a console command entered on the same line following the REPEAT command BOOT INIT and UNJAM cannot be repeated The commands being repeated are terminated by pressing Ctrl C Example This command repe...

Page 98: ...FIG System configuration X DEVICE Ethernet and SCSI devices information X DIAGENV Diagnostic environment must have loopback connector installed and mode set to 2 or 3 X X ETHER Ethernet hardware addre...

Page 99: ...ntax The following is the syntax for the SET and SHOW commands and parameters Syntax SHOW parameter SET parameter value BFLG The BFLG parameter is the default bootflag It is equivalent to R5 xxxxxxxx...

Page 100: ...valid device boot names type SHOW DEVICE The first column of the table VMS VMB lists the device names Example SET BOOT DKA200 BOOT DKA200 SHOW BOOT BOOT DKA200 CONFIG The CONFIG parameter displays th...

Page 101: ...D 4MB 1E 1F 1G 1H 0MB 6 FPU OK 7 IT OK 8 SYS OK 9 NI OK 10 SCSI OK 0 RZ24 1 RZ25 2 RRD42 6 INITR 11 AUD OK 12 COMM OK Response Meaning KA49 A V0 0 051 V4 0 System type and firmware revision 08 00 2B F...

Page 102: ...thernet device information The SET command does not apply to this parameter Example This example shows the information the SHOW DEVICE command displays SHOW DEVICE VMS VMB ADDR DEVTYPE NUMBYTES RM FX...

Page 103: ...DEVICE_ID LOGICAL_ID The LOGICAL ID is always 0 DEVTYPE Device type RODISK is a read only disk CDROM NUMBYTES Drive capacity Capacity is not displayed for empty removable media drives RM FX Indicates...

Page 104: ...tests require loopback connectors for successful completion Printer communication port TTA3 loopback H3103 communication printer port TTA2 RS232 loopback 29 24795 Manufacturing Some tests require loo...

Page 105: ...3 SET DIAGENV Command Command Result SET DIAGENV 1 Resets environment to customer mode SET DIAGENV 2 Sets environment to Digital Services mode SET DIAGENV 3 Sets environment to manufacturing mode SET...

Page 106: ...test The SET command does not apply Example SHOW ERROR 150 10 SCSI 0032 150 000E 00000005 001D001D 03200000 00000024 cont 00000002 00000000 00000004 ESTAT The ESTAT parameter displays status informat...

Page 107: ...emory is tested when power is turned on The test time is reduced when main memory is not tested When FBOOT 0 the memory is tested on power up When FBOOT 1 the memory test is skipped on power up The se...

Page 108: ...If restart fails then the system tries to reboot 2 System tries to reboot 3 System halts and enters console mode Example SET HALT 2 HALT 2 SHOW HALT HALT 2 KBD The KBD parameter determines the keyboa...

Page 109: ...14 Svenska 7 Francais Canadian 15 Vlaams 3 KBD 3 MEM The MEM parameter displays the memory address range and the unavailable memory address range The unavailable range is memory that is used by the c...

Page 110: ...sole password to restrict access to the console The PSWD parameter is used to set the console password The following are key points to remember about passwords The password must be exactly 16 characte...

Page 111: ...w password PSWD2 1234567890ABCDEF Verify new password Example SET PSE 1 PSE 1 NOTE After PSE is set to 1 type LOGIN at the prompt and type the password at the PSWD0 prompt SCSI This parameter is the S...

Page 112: ...GER TRIGGER 00000000 SET TRIGGER 1 TRIGGER 00000001 Memory Commands The following table lists console commands that manipulate memory and registers Command Function DEPOSIT Enters values into memory l...

Page 113: ...V Virtual address P Physical address I Internal processor register G General purpose register M Machine register Range of addresses N X Specifies that the X 1 locations be written with the value spec...

Page 114: ...Table 4 5 lists the qualifiers and what each one specifies Table 4 5 EXAMINE Command Qualifiers Data size B Byte 8 bits W Word 16 bits L Longword 32 bits Q Quadword 64 bits Address type V Virtual add...

Page 115: ...000FF1B P 20090010 0000FF48 P 20090014 0000FFE3 Processor Control Commands Table 4 6 lists the processor control commands and their functions Table 4 6 Processor Control Commands Command Function BOOT...

Page 116: ...n the disk or a conversational boot The qualifier can be specified in either of the following formats R5 XXXXXXXX XXXXXXXX device This optional term is the primary boot device If no device is specifie...

Page 117: ...mand resets the processor registers These commands together reset the system UNJAM should be entered first Example UNJAM INITIALIZE After running the system exerciser the UNJAM command should be execu...

Page 118: ...The TEST command invokes standard diagnostics extended diagnostics and utilities Output from the diagnostics running from direct console commands is to the current console display device To test range...

Page 119: ...E The state of the alternate console switch is only read at power up Changing the switch setting when the system is powering up has no effect until the system box is powered down and then powered up a...

Page 120: ...AR 1991 13 50 02 Circuit State Loopback Adjacent Name Routing Node ISA 0 on 25 14 NCP CONNECT VIA ISA 0 SERVICE PASSWORD 1111111111111111 _ PHYSICAL ADDRESS AA 00 04 00 81 17 Console connected press C...

Page 121: ...8 SYS OK Other system functions 9 NI OK Ethernet 10 SCSI OK SCSI and drives 0 RZ24 1 RZ25 2 RRD42 6 INITR 11 AUD OK Sound 12 COMM OK DSW21 communications device Ctrl D NCP EXIT LO NOTE Do not run mem...

Page 122: ......

Page 123: ...following topics are included in this chapter Diagnostic Functions System Power Up Test Displaying System Configuration Displaying Additional Error Information Setting Up the Diagnostic Environment De...

Page 124: ...by Disk Troubleshooting For the troubleshooting process it is assumed that problems are not caused by such things as faulty power cords or loose modules and connectors Actual error codes and their mea...

Page 125: ...nd all devices Extended self test Tests devices in the system sequentially with the TEST command System test Tests all devices in the system interactively Utilities Provide functions for visual screen...

Page 126: ...er up Power Up Sequence Figure 5 1 and Figure 5 2 show the console screens that display when successful and unsuccessful power up tests occur The following events summarize the power up sequence If th...

Page 127: ...ter is set to 3 If the HALT parameter is set to 1 or 2 the system tries to boot the default boot device During initialization the system is configured by creating the main configuration table MCT and...

Page 128: ...System Power Up Test Continued Figure 5 2 Unsuccessful Power Up 001 10 SCSI 0034 32MB 08 00 2b 04 03 12 LJ 01825 TI0 KA49 A V1 0 Continued on next page 5 6...

Page 129: ...dicates a non fatal error FRU Identifies the field replaceable unit of the device that failed Dev_nbr The device number of the failing function Dev_nam The device mnemonic of the failing function Err_...

Page 130: ...ves or other drives Syntax SHOW DEVICE Return The system displays information similar to that shown next Example SHOW DEVICE VMS VMB ADDR DEVTYPE NUMBYTES RM FX WP DEVNAM REV EZA0 08 00 2B 17 EA FD DK...

Page 131: ...removable media drives RM FX Indicates whether the drive has removable or fixed media WP Indicates whether the drive is write protected DEVNAM Device name for the drive REV Firmware revision level fo...

Page 132: ...SYS OK 9 NI OK 10 SCSI OK 0 RZ24 1 RZ25 2 RRD42 6 INITR 11 AUD OK 12 COMM OK Response Meaning KA49 A V0 0 051 V4 0 System type and firmware revision 08 00 2B F3 31 03 Ethernet hardware address 16 MB...

Page 133: ...guration object is optional A given TURBOchannel option may or may not have a configuration function No error occurs if an option has no configuration object To run the configuration at the console pr...

Page 134: ...rors are present SHOW ERROR 001 03 DZ 0023 001 0010 00000001 00000001 00003f30 00000001 001 09 NI 0009 001 0001 200e0000 00005555 00005515 The general format for error information is FRU Dev_nbr Dev_n...

Page 135: ...nvironments in which system diagnostics and utilities can run and how to access each environment Table 5 2 Diagnostic Environments Environment To Access Comment Customer Type SET DIAGENV 1 at the prom...

Page 136: ...GENV Command Command Result SET DIAGENV 1 Resets environment to customer mode SET DIAGENV 2 Sets environment to Digital Services mode SET DIAGENV 3 Sets environment to manufacturing mode SET DIAGENV 8...

Page 137: ...Yes 2D or Other graphics LCSPX or xxx 2 0010 Yes Serial line controller DZ 3 0011 Yes Cache system CACHE 4 0100 Yes Memory MEM 5 0101 Yes Floating point accelerator FPU 6 0110 Yes Interval timer IT 7...

Page 138: ...tax Rules If you want to Then Example Test one device Type T and only one device number T 2 Test a range of devices Type T and the device numbers being tested separated by a colon T 8 10 Separate indi...

Page 139: ...ugh 10 device 6 then devices 3 through 5 T 8 10 6 3 5 Figure 5 3 is an example of what the console displays when successful and unsuccessful self tests have been run Figure 5 3 Successful and Unsucces...

Page 140: ...range using the conventions listed in Table 5 5 The following table describes the order of execution for multiple device tests Table 5 6 Multiple Device Tests Example Description T 10 8 6 5 3 Tests d...

Page 141: ...RBOchannel NOTE The self tests are described in order by the decimal ID contained in parentheses after the text name TOY NVR Self Test T 1 This is the non volatile RAM and time of year clock self test...

Page 142: ...Table 5 5 and Table 5 6 for information on running all self tests LCSPX SPXg gt Self Test T 2 This is the self test for 2D graphics or other graphics Setup Notes DIAGENV 2 and requires a 29 24795 tota...

Page 143: ...n the standard communications port The following tests are included Reset test Resets the DZ chip and sets up its lines to their default values An error occurs if the device does not reset or the line...

Page 144: ...essed through the IPR address space TAG Store test Tests the tag store in the Model 90 primary cache A two pass memory test is performed on the tag store This test performs a read compare complement w...

Page 145: ...o be bad the appropriate bit in the memory bitmap is cleared Final Parity test Fills all of memory with a pattern of 01h an odd bit pattern to verify that the parity bit can be changed This pattern is...

Page 146: ...lf test is for the network interface Setup Notes You must install an external loopback connector or a network connection cable at the selected network port before running a self test The following tes...

Page 147: ...Enables forces and services the SGEC interrupts for initialization transmission and reception using internal loopback SGEC CRC test Tests the SGEC CRC generation on transmission It checks for detecti...

Page 148: ...D number Verify that power is supplied to all devices and the system module Check to ensure that the SCSI cable is connected to the system module and devices and that the bus is terminated All expansi...

Page 149: ...SCSI bit in the interrupt mask first set and then cleared This is repeated for both a high interrupt priority level and a low priority level Data Transfer test Verifies SCSI bus communication between...

Page 150: ...stem for headphone speaker is switched to speaker Synchronous Communication Self Test T 12 This tests the synchronous communications or other options Setup Notes If the Digital Services environment is...

Page 151: ...errupt TURBOchannel Adapter Self Test T 13 Table 5 7 describes the tests executed during power up TCA self test The power up self test is automatically invoked during the initial power up of the VS400...

Page 152: ...IFO is then emptied and the count is checked against the read values from the FIFO An error is reported if FIFO EMPTY does not get reset to 0 empty after reading 512 The data read does not correspond...

Page 153: ...cur when the system interaction is high The system test can be run in three environments which you select with the SET DIAGENV command Refer to Selecting a Diagnostic Environment for information on se...

Page 154: ...system test in the Digital Services environment Press Ctrl C to exit T 1031 Runs system test in the manufacturing environment Press Ctrl C to exit T 106 Runs system test for specific devices System pr...

Page 155: ...m test for specific devices The system prompts you for a specific device 1 yes 0 no T 106 Display from the System Test Figure 5 4 shows the response to a successful system test Figure 5 4 Successful S...

Page 156: ...ch the test is running 00 00 02 00 03 The CPU time used during testing Figure 5 5 shows the system response when the system test is unsuccessful Figure 5 5 Unsuccessful System Test KA49 A V1 0 LJ 0182...

Page 157: ...st recent system test using either of the following two methods Action Result Press Ctrl C Stops the system test and displays summary screens for the devices The system prompts for each summary screen...

Page 158: ...6 RRD42 123 123 123 123 0 0 35 34 35 0 0 0 Ext_err 00000045 00301004 45670000 00004543 08003589 98001234 DZ System Test This section describes the two modes used in the DZ System test NOTE Ensure that...

Page 159: ...received on line 1 and line 2 001 3 DZ 0220 The following is an example of the DZ system test summary screen The first column lists the serial line number that corresponds to the following devices Li...

Page 160: ...d to a live network and MOP is enabled Maximum testing of hardware occurs on a live network with MOP enabled The network system test tests the network port using external loopback packets The packets...

Page 161: ...cable is connected to the devices and the system module Ensure that the SCSI cable is connected to the system and the devices and that the SCSI bus is terminated When in Digital Services or manufactu...

Page 162: ...s This test also verifies that removable media are write protected that the key pattern is present on removable media in Digital Services mode and that VMS boot block is present on the hard disk drive...

Page 163: ...XX Data is destroyed on hard disks in the manufacturing environment except for disks with factory installed software Data is not destroyed on hard disks in the Digital Services environment All expans...

Page 164: ...t The system test loads and runs 68302 test scheduler The following shows a DSW21 communication system test error 12 COMM 020 001E 0 00 00 15 00 Example The following is an example of the DSW21 commun...

Page 165: ...n using this command util_nbr The number of the utility you want to run The devices can have more than one utility opt_p1 opt_pn The optional parameters that could be needed by a utility For example a...

Page 166: ...want to run In Figure 5 7 utility 8 is selected 3 Press Return at the prompt to exit the utility 4 Press the space bar to return to the utility menu after the utility has run Control returns to the c...

Page 167: ...SPX sc hhhs A SPX wh half B SPX rd half C SPX gn half D SPX bl half If you run a utility that will destroy the contents of a mass storage device the following appears dev_nam OK dev_nam is the name of...

Page 168: ...13 TURBOchannel configuration display LCSPX Utility The LCSPX utility provides fourteen screens of color bars and geometric programs The following table describes how to use and exit the LCSPX utilit...

Page 169: ...8c cbar 8 color bars 6 SPX 8g gscl 8 gray scale bars 7 SPX ee scrn Screen of Es 8 SPX ci xhct Cross hatch with circle 9 SPX sc hhhs Screen of scrolling Hs A SPX wh half B SPX rd half C SPX gn half D...

Page 170: ...er errors are not reported Listener failure can only be detected with the use of a network monitor device The default is NI listener enabled Examples To enable the listener type the following SET MOP...

Page 171: ...ystem test writes to the media during the test If the key is not found during the System test only reads are done to the media Tape Key This utility is used in Digital Services mode The key utility wr...

Page 172: ...lects the utility 3 Enter the SCSI ID Selects the drive 4 Enter the SCSI LUN always 0 Logical unit number LUN 5 Enter OK if requested Verifies action for formatter and erases the utilities SCSI Utilit...

Page 173: ...e utility number SCSI_id 0 7 5 Enter the SCSI device ID SCSI_lun 0 7 0 Enter the SCSI logical unit number always 0 DKA500 OK ok Confirm the action Progress banner on ERASE and FORMAT only SCSI_util_su...

Page 174: ...the SCSI and power connections and ensure that there are no duplicate device IDs See Appendix A for SCSI Utilities Error Messages TURBOchannel Adapter Utilities The MIPS REX emulator utility executes...

Page 175: ...stem responds with the following message KA49 TURBOCHANNEL REX EMULATOR Available Option Script Functions Enter the following command for a list of available script functions T TC0 LS emul t tc0 ls 28...

Page 176: ...sram rmap phycsr mac elm cam nirom intlpbk iplsaf pmccsr rmc pktmem Invoking the Option Self Test The command syntax you use to invoke an individual option self test is as follows Syntax T TC0 Self T...

Page 177: ...t tc0 flash 10 emul t tc0 flash 10 ERR MIPS ROM OBJECT REPORTED A SEVERE ERROR NOTE Consult the option firmware specifications if you receive an error message that is dependent on the device Exiting...

Page 178: ...t interrupt priority level IPL 1A SCB vector 054 hex External errors to the NVAX CPU which are detected by the NMC NCA usually result in these chips posting an error condition to the NVAX CPU The NVAX...

Page 179: ...ard error interrupt soft error interrupt or polled error VMS performs the following actions Snapshot the state of the kernel Disable the caches in most entry points Determine if instruction retry is p...

Page 180: ...n For memory single bit correctable ECC errors Fill in corrected read data CRD entry FOOTPRINT with set bank and syndrome information for use in FRU isolation Update the CRD entry for time address ran...

Page 181: ...ntly if error threshold is exceeded Flush and re enable those caches which have been marked as good Clear the error flags Perform return from exception or interrupt REI to recover and restart or conti...

Page 182: ...own in Table 5 11 All error entry types with the exception of correctable ECC memory errors are logged immediately Table 5 11 VMS Error Handler Entry Types VMS Entry Type Code Description EMB C_MC 002...

Page 183: ...e FLAGS software register in the packet header shows which subpackets are included within a given entry Refer to VMS Event Record Translation in this chapter for actual examples of the error and event...

Page 184: ...0 Figure 5 10 Machine Check Stack Frame Subpacket 31 00 07 08 15 16 23 24 00000018 hex byte count not including this longword PC or PSL Machine Check Code CPU ID AST LVL INT SYS register SAVEPC regist...

Page 185: ...TS PCCTL PCSTS CCTL BCEDSTS BCETSTS MESR MMCDSR CESR CMCDSR CEFSTS NESTS NEOCMD MMEADR VMAR TBADR PCADR BCEDECC BCETIDX BCETAG MEAR MOAMR CSEAR1 CSEAR2 CIOEAR1 CIOEAR2 CNEAR CEFDAR NEOADR NEDATHI NEDA...

Page 186: ...emory Error Entries Uncorrectable ECC memory error entries include a memory subpacket Figure 5 12 The memory subpacket consists of MEMCON which is a software register containing the memory configurati...

Page 187: ...SBE Reduction Subpacket CRD Entry Subpacket Header CRD Entry 1 CRD Entry 2 CRD Entry n Max n 16 MLO 007267 Correctable Reset Data Buffer The VMS error handler maintains a correctable read data CRD buf...

Page 188: ...acket header are one to 16 fixed length memory CRD entries Figure 5 15 The number of memory CRD entries is shown in VALID ENTRY CNT The entry that caused the report to be generated is in CURRENT ENTRY...

Page 189: ...ADDRESS and HIGHEST ADDRESS FIRST EVENT LAST EVENT LOWEST ADDRESS and HIGHEST ADDRESS are updated to show the range of time and addresses of errors which have occurred for a DRAM CRD CNT is the total...

Page 190: ...as a result of a HARD SINGLE ADDRESS or MULTIPLE ADDRESSES error in STATUS but as a result of a memory uncorrectable ECC error shown as RELATED ERROR or as a result of CRD BUFFER FULL or SYSTEM SHUTD...

Page 191: ...ion can be useful for component isolation ERF bit to text translation highlights all error flags that are set and other significant state these are displayed in capital letters in the third column Oth...

Page 192: ...s The FLAGS register is located in the packet header which immediately follows the system identification header the CESR and DSER registers are listed under the KA49 register subpacket CPU errors incr...

Page 193: ...FLAGS 00000003 machine check stack frame KA49 subpacket STACK FRAME SUBPACKET ISTATE_1 80050000 MACHINE CHECK FAULT CODE 05 x Current AST level 4 X ASYNCHRONOUS HARDWARE ERROR PSL 04140001 c bit exec...

Page 194: ...s or CPU module The memory subpacket message indicates an uncorrectable ECC error The memory SBE reduction subpacket message indicates correctable ECC errors Refer to Correctable ECC Errors for instru...

Page 195: ...ry configuration information and a MEMORY ERROR STATUS buffer that points to the memory module s that is the most likely FRU Replace the indicated memory module The VMS error handler marks each page b...

Page 196: ...S_TYPE 01390601 SYSTEM UPTIME 0 DAYS 00 01 39 SCS NODE COUGAR VAX VMS V5 5 1 INT54 ERROR KA49 A CPU FW REV 2 CONSOLE FW REV 3 9 REVISION 00000000 SYSTAT 00000601 ATTEMPTING RECOVERY PAGE MARKED BAD PA...

Page 197: ...tatic 1 1 0 0 Slot Usage slots Total Free Resident Swapped Process Entry Slots 360 347 13 0 Balance Set Slots 324 313 11 0 Fixed Size Pool Areas packets Total Free In Use Size Small Packet SRP List 30...

Page 198: ...EVAL 5ffb8 200 Hex 0BFF7000 Decimal 201289728 SDA EXIT Correctable ECC Errors For correctable ECC errors a single bit error SBE memory subpacket is logged as indicated by memory SBE reduction subpack...

Page 199: ...nation use the DCL command SHOW MEMORY If the page mapout threshold has not been reached PAGE MAPOUT THRESHOLD EXCEEDED is not set in SYSTAT packet header register the system should be restarted at a...

Page 200: ...es the failing memory module should be replaced regardless of the page mapout threshold If CRD BUFFER FULL is set in LOGGING REASON located in the subpacket header or PAGE MAPOUT THRESHOLD EXCEEDED is...

Page 201: ...LOGGED ON SID 13000202 DATE TIME 1 JUL 1992 13 55 10 68 SYS_TYPE 04010002 SYSTEM UPTIME 0 DAYS 00 04 40 SCS NODE VAX VMS T5 5 1X2 CORRECTABLE MEMORY ERROR KA49 CPU Microcode Rev 2 CONSOLE FW REV 0 1...

Page 202: ...T EVENT 5489F580 0095CECE 1 JUL 1992 13 55 10 68 LOWEST ADDRESS 00300000 HIGHEST ADDRESS 00300000 NOTE Ownership O bit memory correctable or fatal errors MESR 04 or MESR 03 of the processor Register S...

Page 203: ...for a polled error V A X V M S SYSTEM ERROR REPORT COMPILED 17 FEB 1992 05 32 21 PAGE 1 ENTRY 2 ERROR SEQUENCE 15 LOGGED ON SID 13000202 DATE TIME 17 FEB 1992 05 22 00 90 SYS_TYPE 01430701 SYSTEM UPTI...

Page 204: ...attention entry V A X V M S SYSTEM ERROR REPORT COMPILED 17 FEB 1992 05 32 21 PAGE 1 ENTRY 60 ERROR SEQUENCE 2 LOGGED ON SID 13000202 DATE TIME 8 JUL 1992 09 53 55 11 SYS_TYPE 04010002 SYSTEM UPTIME...

Page 205: ...00000000 00000000 ARB FAIL CNT 0 SEL FAIL CNT 0 PARITY ERR CNT 0 PHASE ERR CNT 0 BUS RESET CNT 0 BUS ERROR CNT 0 CONTROLLER ERROR CNT 0 SCSI RETRY CNT 00000000 0000 ARB RETRY CNT 0 SEL RETRY CNT 0 BUS...

Page 206: ...Identify the Ethernet adapter address for the system under test system 1 and attempt to boot over the network system 1 system under test SHOW ETHERNET Ethernet Adapter EZA0 08 00 2B 28 18 2C BOOT EZA...

Page 207: ...UIT ISA 0 PHYSICAL ADDRESS 08 00 2B 28 18 2C WITH ZEROES NCP EXIT If the loopback message was received successfully the NCP prompt reappears with no messages Loopback Assist Function The following two...

Page 208: ...11 20 50 Line ISA 0 Receive buffers 6 Controller normal Protocol Ethernet Service timer 4000 Hardware address 08 00 2B 1E 76 9E Device buffer size 1498 NCP SET CIRCUIT ISA 0 STATE OFF NCP SET CIRCUIT...

Page 209: ...ntenance version V4 0 0 Function list Loop Multi block loader Boot Data link counters Hardware address 08 00 2B 28 18 2C Device type ISA Depending on your network the file used to receive the output f...

Page 210: ...he time of each error Diagnostic facilities Use the diagnostic facilities to test exhaustively a device or medium to isolate the source of the error Interpreting UETP Output You can monitor the progre...

Page 211: ...n from all the passes However only information from the latest run is stored in this file Information from the previous run is stored in a file named OLDUETP LOG Using these two files UETP provides th...

Page 212: ...ivileges or account UETINIT01 failure Ethernet device allocated or in use by another application Insufficient disk space Incorrect VAXcluster setup Problems during the load test DECnet VAX error Lack...

Page 213: ...the entire part must be erased before reprogramming Hence there is a small window of vulnerability when the CPU has inoperable firmware Normally this window is less than 30 seconds Nonetheless an upd...

Page 214: ...re Image MLO 007271 Once the update has completed successfully normal operation of the system may continue The operator may then either halt or reset the system and reboot the operating system Prepari...

Page 215: ...server system s NCP circuit Use the following VMS commands Line MCR NCP NCP SET CIRCUIT circuit STATE OFF NCP SET CIRCUIT circuit SERVICE ENABLED NCP SET CIRCUIT circuit STATE ON circuit is the system...

Page 216: ...MOP load protocol only supports 15 character filenames 4 After the FEPROM upgrade program is loaded press Y at the prompt to start the FEPROM blast CAUTION Once you enter the bootfile name do not inte...

Page 217: ...ENT ROM Do you really want to continue Y N Y DO NOT ATTEMPT TO INTERRUPT PROGRAM EXECUTION DOING SO WILL RESULT IN LOSS OF OPERABLE STATE The program will take at most several minutes led codes displa...

Page 218: ...reate a top level directory on the disk CREATE DIR DKA100 FIRMWARE 2 Copy the firmware update savesets to the directory Use the following command COPY filename FIRMWARE 3 On the client system enter th...

Page 219: ...O NOT ATTEMPT TO INTERRUPT PROGRAM EXECUTION DOING SO WILL RESULT IN LOSS OF OPERABLE STATE The program will take at most several minutes led codes display info 0111 0 in process of programming FEPROM...

Page 220: ...or booting from tape disk or Ethernet INIT MIA5 VOLUME_NAME MOUNT BLOCK_SIZE 512 MIA5 VOLUME_NAME COPY CONTIG file_name MIA5 file_name DISMOUNT MIA5 Use the following procedure to update firmware on t...

Page 221: ...he prompt to start the FEPROM blast CAUTION Once you enter the bootfile name do not interrupt the FEPROM blasting program as this can damage the CPU module The program takes several minutes to complet...

Page 222: ...been written with 0 s byte 00020000 has been written with 0 s byte 00010000 has been written with 0 s byte 00000000 has been written with 0 s starting erase byte 00070000 has been erased byte 00060000...

Page 223: ...n FEPROM Update ROM programming error expected byte xx actual byte xx at address xxxxxxxx Replace the CPU module ROM uniform programming error expected byte 00 actual byte xx at address xxxxxxxx Turn...

Page 224: ...diagnostics are executed Message Comment CPU is not an NVAX CPU_TYPE as read in NVAX SID is not 19 decimal as is should be for an NVAX processor Microcode patch CPU rev mismatch Header in microcode pa...

Page 225: ...he FRU Unless otherwise specified you can install a FRU by reversing the steps in the removal procedure The topics covered in this module are Precautions System Preparation Mass Storage Drive Removal...

Page 226: ...data is not lost during the service process The customer should also shut down the workstation software Before performing any maintenance work Digital Services personnel must confirm that the custome...

Page 227: ...mmand and write down the following information System ROM version Graphics type Memory configuration Verify that the configuration agrees with the amount and type of memory modules present If the conf...

Page 228: ...SCSI SYSTEM 7028112 0x DRIVE ASSY STORAGE OPTIONS 7028100 01 DRIVE ASSY RX26 FDI 7440430 01 RMD BRKT 7441473 01 RF1 SHIELD FILLER 7441472 01 FILLER PLATE 7028096 01 BASE ASSY 7028099 01 02 OR 03 BEZEL...

Page 229: ...Figure 6 2 on the front of the system box behind the door on the lower right The console prompt appears Figure 6 2 Halt Button Front Door On Off Switch Halt Button Audio Selector Switch Handset Jack A...

Page 230: ...he quantity of memory inside the system enter the following command SHOW CONFIG Return Configuration information similar to the following appears An explanation of the response is provided next to eac...

Page 231: ...stem off 0 WARNING Turn the monitor power off for at least three minutes before removing the power cord Remove the power cord before moving the monitor The monitor is heavy and may require two people...

Page 232: ...d disk drive from its bracket Figure 6 1 shows the mounting areas for drives Step Action Comment 1 Pull the colored tab on the drive bracket toward the front of the system The tab is located at the up...

Page 233: ...d disk drive from the bracket if one is present Hard Disk Drive Replacement Use the following procedure to replace hard disk drives in the system box Step Action Comment 1 Verify the SCSI ID setting o...

Page 234: ...ng manner Install the jumper for IN Remove the jumper for OUT 3 Install a new drive by reversing the steps in the Hard Disk Drive Removal procedure Note When installing a drive into the bracket you mu...

Page 235: ...emoval Continued Figure 6 4 RZ24 Disk Drive SCSI ID Jumper Location LJ 00622 TI0 E2 E3 E1 SCSI ID Jumpers Terminator Packs 50 Pin SCSI Signal Connector Power Connector Connector to HDA Module Continue...

Page 236: ...Mass Storage Drive Removal Continued Figure 6 5 RZ25 Disk Drive SCSI ID Jumper Location MLO 005323 P1 P2 P3 Continued on next page 6 12...

Page 237: ...n Out 4 Out Out In 5 In Out In 6 Out In In Usually reserved for SCSI controller 7 In In In The following table lists the standard ID numbers for the SCSI devices Table 6 2 Standard IDs for SCSI Device...

Page 238: ...tches on each side of the bracket and lifting the drive from the bracket 6 Match up the SCSI ID with the error code to verify that the failed drive was removed Refer to Figure 6 3 and Figure 6 4 for t...

Page 239: ...mper from its seating To set a jumper in the ON position leave the jumper in place Figure 6 6 RRD42 CDROM Jumper Settings SHR XR0064 90 L R GND AUDIO OUT 0 1 2 ID SELECT FRAME GROUND TAB SCSI BUS INTE...

Page 240: ...he drive bracket toward the power supply of the system and push the second tab to the right 2 Remove the hard drive 3 Lift the drive and drive bracket from the system box 4 Disconnect the SCSI and dc...

Page 241: ...s the default SCSI ID setting for the drive Verify that the switches are set to the following positions left to right for SCSI ID 5 1 DOWN 2 UP 3 DOWN To set the SCSI ID switch in the OFF position mov...

Page 242: ...pper right front of the bracket The second tab is located behind the screw hole at the bottom left center of the bracket Simultaneously pull the first colored tab on the drive bracket toward the power...

Page 243: ...ear of the drive The jumpers should be to the left side of the drive The jumpers are removable electrical connectors on the ID settings 2 The SCSI ID jumpers should be in the factory set positions for...

Page 244: ...l a new drive reverse the steps in the TZK10 QIC Tape Drive Removal procedure You do not need to push the tabs to insert the bracket The bracket snaps into place if positioned properly Figure 6 9 TZK1...

Page 245: ...er serviceable parts To remove the power supply follow the next procedure Step Action 1 Disconnect the power cords monitor and power supply from the two ac connectors at the rear of the unit 2 Remove...

Page 246: ...u do not need to pull the tab When replacing the power supply ensure that you also do the following Install an H7819 AA power supply Align the two guides one on the right front of the supply and one o...

Page 247: ...val This section describes how to remove the light and switches module from the system NOTE Refer to System Preparation before removing or replacing a device or module Step Action 1 Perform the steps...

Page 248: ...MB MS44 CA The VAXstation 4000 Model 90 can use any of the three memory modules Memory modules must be installed in sets of four 4 MB modules or four 16 MB modules Ensure that you have the correct me...

Page 249: ...system CAUTION Memory components are easily damaged with static electricity An antistatic wrist strap should always be worn when installing or removing memory components CAUTION The memory modules ar...

Page 250: ...ystem board The location of the memory modules is shown in Figure 6 1 To remove the MS44 memory modules perform the following steps Step Action 1 Remove the hard disk drive 2 Starting with the forward...

Page 251: ...e grove towards the right side of CPU module looking from the front 3 Start with the rear most connector 4 Place the memory module in the connector and tilt the module approximately 55 degrees forward...

Page 252: ...phics subsystem processor module NOTE The video connector is mounted upside down compared to the LCSPX Radio frequency interference RFI gasket Removing the SPXg 8 plane Option Follow this procedure an...

Page 253: ...SPXg 8 Plane Option Continued Figure 6 11 Removing the SPXg 8 Plane Option 1 2 Graphics Boards 2 1 MR 0234 92DG RFI Gasket Switch Package Continued on next page 6 29...

Page 254: ...rocker switch The switch package is located as shown in Figure 6 14 The switch labels A and B are on the module Ignore any switch identifiers on the switch package Switch 1 is inactive and can be in e...

Page 255: ...le inter module connectors Mate the connectors by pressing down on the frame buffer module above the inter module connectors The board latches should snap into place to secure the 3D graphics option a...

Page 256: ...ion Continued Figure 6 13 Installation Details WMO_SPXGGT_009 RFI Gasket Video Connector Video Connector Bracket Frame Buffer Graphics Subsystem Processor System Box Subchassis Hook Ridge Continued on...

Page 257: ...SPXg 8 Plane Option Continued Figure 6 14 Installing the SPXg 8 plane Option Graphics Boards 1 2 RFI Gasket Switch Package 1 H Bracket Tail Bracket 4 3 2 5 Frame Buffer Module LJ 02221 TI0 6 33...

Page 258: ...ubsystem processor and frame buffer modules Video connector bracket attached to graphics subsystem processor module NOTE This connector is mounted upside down compared to the LCSPX Frame buffer module...

Page 259: ...asping the module just to the front of in Figure 6 15 3 Lift the frame buffer tail bracket just enough to free it from the ridge on the disk drive H bracket 4 Gently work the frame buffer module loose...

Page 260: ...15 Removing the SPXgt 24 Plane Option 5 MR 0218 92DG 1 Tail Bracket H Bracket Tail Bracket RFI Gasket 5 3 3 Board Latches 4 4 2 6 1 2 6 Graphics Subsystem Processor Module Frame Buffer Module Frame B...

Page 261: ...onnector bracket This compresses the gasket between the connector and system box when the option is installed 4 See Figure 6 16 Carefully tilt the assembly into position The two hooks on the system bo...

Page 262: ...SPXgt 24 Plane Option Continued Figure 6 16 Installing the SPXgt 24 Plane Option Graphics Boards 1 2 Tail Bracket RFI Gasket 1 H Bracket Tail Bracket 2 LJ 02220 TI0 2 6 38...

Page 263: ...plicable Refer to the DSW21 Removal and Replacement procedure 5 Remove the optional bus adapter module TURBOchannel adapter if applicable 6 Remove the hard disk bracket with drives Refer to the Hard D...

Page 264: ...em module otherwise the Ethernet hardware address is lost on system module replacement System Module CPU Replacement To install a new system module CPU reverse the steps in the System Module CPU Remov...

Page 265: ...r front end first DSW21 Replacement Replace the DSW21 as described in the following table NOTE Before replacing the DSW21 make sure the SCSI cable has been disconnected Step Action 1 Place the DSW21 i...

Page 266: ...media bracket with drives See the RRD42 CDROM Drive Removal or RX26 Diskette Drive Removal procedures 3 Remove the lights and switches module See the Light and Switches Module Removal procedure 4 Sli...

Page 267: ...3 Synchronous Communications Adapter Cables DSW21 Model Adapter Cables DSW21 AA 1 Line sync comm BC19V EIA 232 V 24 DSW21 AB 1 Line sync comm BC19W EIA 449 423 V 10 DSW21 AC 1 Line sync comm BC19U EI...

Page 268: ...o install the communications interface do the following Step Action 1 Remove any rear panels or shields if applicable from the I O panel 2 Mount the adapter internally to the Model 90 using the 64 pin...

Page 269: ...41 F to 122 F Nonoperating temperature 40 C to 66 C 40 F to 155 F Relative humidity operating 10 to 95 noncondensing Maximum wet bulb temperature operating 32 C 90 F Maximum wet bulb temperature nonop...

Page 270: ...above sea level This device is to operate in a non caustic environment Physical Specifications The synchronous communications adapter is a four layer circuit board assembly Table 6 5 shows its specif...

Page 271: ...o perform this procedure To clear the system password short the two triangles on the system module with a screwdriver The triangles are located at the rear to the right of the CPU module and to the ri...

Page 272: ...the side of the system enclosure and lower the cover until it clicks into place 2 If you disconnected cables at the rear of the system reconnect them 3 Plug the system power cord into the wall outlet...

Page 273: ...the system Verify that no error messages appear on the monitor screen 3 Verify that all devices are interacting correctly by using the TEST 100 command to run the system exerciser 4 Verify that drive...

Page 274: ...e input output interconnection that provides a data communications path It allows you to install additional options such as the following in your system A second Ethernet connection A second SCSI chan...

Page 275: ...Contents TURBOchannel Adapter Components Figure 6 17 shows the components that ship with the TURBOchannel adapter Figure 6 17 TURBOchannel Adapter Components 1 2 3 4 5 6 MLO 008166 Continued on next p...

Page 276: ...Component Function FCC Shield Seals the opening Metal option plate Helps to mount the option TURBOchannel adapter board Converts bus Four plastic standoffs Hold the adapter board in place Documentatio...

Page 277: ...TURBOchannel option Figure 6 18 TURBOchannel Option Components 1 3 2 MLO 008525 Important Use the option guide and the screws in the adapter shipping package when installing the TURBOchannel option T...

Page 278: ...Action 1 Disconnect the TURBOchannel option cable 2 Remove the two screws that hold the option plate over the outside of the TURBOchannel option 3 Disconnect and remove the SCSI cable from the system...

Page 279: ...8 TURBOchannel Option Installation Procedure Step Action 1 Touch the TOUCH HERE space on the power supply 2 Disconnect the SCSI cable 3 Remove the option plate 4 Remove the graphics board if applicabl...

Page 280: ...static discharge Figure 6 19 Inside the System Box MLO 008167 T o u c h h e re M a s s e T o q u e a q u i H ie r b e ru h re n 1 3 2 Disconnect the SCSI Cable Disconnect the SCSI cable from the syst...

Page 281: ...e T o q u e a q u i H ie r b e ru h re n MLO 008524 Remove the Graphics Board If there is a a graphics board present you need to remove it Follow the steps shown in the Removing the SPXg 8 plane Opti...

Page 282: ...the TURBOchannel Adapter Board T o u c h h e re M a s s e T o q u e a q u i H ie r b e ru h re n MLO 008168 Replace the Graphics Board Replace the graphics board in your system unit Refer to the Insta...

Page 283: ...CC shield to the front of the TURBOchannel option module over the metal bracket as shown in Figure 6 22 Figure 6 22 Attaching the FCC Shield MLO 008519 Reconnect the SCSI Cable Reconnect the SCSI cabl...

Page 284: ...ule to the right of the graphics board Slide the TURBOchannel option module firmly towards the front Press the rear of the module so that the connector underneath slides into the connector on the TURB...

Page 285: ...RBOchannel option as shown in Figure 6 24 Screw the option plate into the TURBOchannel option module using the two Phillips screws as shown in Figure 6 24 Figure 6 24 Screwing on the Option Plate MLO...

Page 286: ...splay that indicates a successful TURBOchannel option installation Figure 6 25 Testing the TURBOchannel Option Installation LJ 02223 TI0 SHOW CONFIG KA49 A V0 0 051 V4 0 08 00 2B F3 31 03 16MB DEVNBR...

Page 287: ...ecifications Air flow 150 LFM Connector 96 pin DIN Data path 32 bit multiplexed address data Nonoperating storage temperature 0 to 50 C 32 to 89 6 F Operating temperature 10 to 40 C 50 to 104 F Operat...

Page 288: ......

Page 289: ...ors are reported as a result of failures during the power up tests or during user initiated tests The error codes identify the device and the test that failed The topics covered in this chapter includ...

Page 290: ...Overview Continued TURBOchannel Adapter LCSPX System Test Error Messages SCSI DSW21 Communications Device Utility Error Messages SCSI LCSPX SPXg gt A 2...

Page 291: ...detailed information To view an extended error message enter the SHOW ERROR command at the console prompt after the test has reported an error Immediate Error Message Format The following example sho...

Page 292: ...code tables you must know whether the code is in hexadecimal or decimal Extended Error Messages You can display the extended error messages by entering the SHOW ERROR command at the console prompt fo...

Page 293: ...ield replaceable unit FRU See Table A 1 10 Device identification Value is given in decimal Translates to SCSI SCSI Mnemonic of failed module 32 Error Code in hexadecimal Second line of error message 1...

Page 294: ...ollowing table Table A 1 FRU Codes Code FRU 001 System module The mnemonic identifies the device 002 Keyboard 003 Mouse 004 Monitor 1 005 Monitor 2 010 019 Graphics modules 020 029 COMM options 030 03...

Page 295: ...Error Messages Continued Table A 1 Continued FRU Codes Code FRU SCSI Drive Codes 100 199 Code Drive with ID 100 0 110 1 120 2 130 3 140 4 150 5 160 6 170 7 A 7...

Page 296: ...d 32 20 Valid RAM and Time bit has failed to set 36 24 VRT bit failure and battery faulty 44 2c Battery down VRT failure and NVR test has failed 48 30 TOY Register test and VRT have failed 64 40 Batte...

Page 297: ...0 DZ Read LPR test has failed 48 30 DZ Modem test has failed 64 40 DZ Polled test has failed 80 50 DZ Interrupt Driver Transfer test has failed 96 60 DZ LK401 test has failed 112 70 DZ Mouse test has...

Page 298: ...k eeeeeeee The data expected The extended error code messages in the following formats are returned by polled and interrupt test when a transfer times out 001 000B ssssssss cccccccc lprlprlp llllllll...

Page 299: ...2 DZ Modem test Failed DSRS DSR CD loopback 33 DZ Modem test Failed LLBK SPDMI loopback 34 DZ Modem test Failed DTR RI loopback 41 DZ Polled test transfer has timed out 42 DZ Polled test data is not v...

Page 300: ...t transfer has timed out 62 DZ LK401 test LK401 has failed self test 71 DZ Mouse test transfer has timed out 72 DZ Mouse test Mouse has failed self test SCSI DMA This table lists the SCSI DMA self tes...

Page 301: ...error codes Decimal Hexadecimal Meaning 6 6 Failed floating 1s and 0s data test 8 8 Failed verify background pattern AAAAAA write 555555 10 A Failed verify second pattern 555555 write 0 12 C Failed v...

Page 302: ...byte 65 41 Backup Cache Mask Write Error word 66 42 Backup Cache Mask Write Error lw 67 43 Backup Cache Mask Write Error lw 68 44 Backup Cache Mask Write Error lw entire subblock 69 45 Unaligned LW W...

Page 303: ...he failing address dddddddd CCTL register contents 001 000b aaaaaaaa bbbbbbbb cccccccc dddddddd Format Meaning aaaaaaaa Address that failed the test bbbbbbbb Expected value of the data pattern ccccccc...

Page 304: ...Byte Mask test 514 202h Data compare error occurred during the forward pass 516 204h Parity error occurred during the forward pass 770 302h Data compare error occurred during the reverse pass 772 304...

Page 305: ...Extended error information format type bbbbbbbb The contents of the Memory System Error register MSER cccccccc The failing address dddddddd The expected data eeeeeeee The data that was read MEM SIM M...

Page 306: ...as failed 260 104 Unexpected Exception has occurred during MOVF test 514 202 MNEGF Instruction test has failed 516 204 Unexpected Exception has occurred during MNEGF test 770 302 ACBF Instruction test...

Page 307: ...on has occurred during CVTxF test 2306 902 DIVF2 DIVF3 Instruction test has failed 2308 904 Unexpected Exception has occurred during DIVFx test 2562 A02 EMODF Instruction test has failed 2564 A04 Unex...

Page 308: ...or formats are shown in the following examples Extended Error Format 001 000 VVVVVVVV EEEEEEEE EEEEEEEE EEEEEEEE EEEEEEEE EEEEEEEE EEEEEEEE Format Meaning VVVVVVVV The vector of the unexpected interru...

Page 309: ...des and their meanings Table A 12 IT Self Test Error Codes Decimal Hexadecimal Meaning 2 2 Interval Timer is not interrupting at the correct rate SYS Device Table A 13 lists the SYS Device error codes...

Page 310: ...e network interface NI self test If an NI error occurs first verify that a loopback connector is installed on the selected network port on the back of the system box or that the network cable is firml...

Page 311: ...42 2A SGEC CSR6 R W error 44 2C SGEC CSR7 R W error 46 2E SGEC CSR8 R W error 48 30 SGEC CSR9 R W error 50 32 SGEC CSR10 R W error 52 34 SGEC CSR11 R W error 54 36 SGEC CSR12 R W error 56 38 SGEC CSR...

Page 312: ...d 84 54 SGEC Interrupts NI ISR not entered 86 56 SGEC Interrupts NI ISR entered multiple times 88 58 SGEC CRC initialization failed 90 5A SGEC CRC transmit failed 92 5C SGEC CRC receive failed 94 5E S...

Page 313: ...EC Address filtering null destination accepted 126 7E SGEC Address filtering good logical address rejected 128 80 SGEC External loopback initialization failed 130 82 SGEC External loopback packet comp...

Page 314: ...bbb cccccccc 0000dddd Format Meaning aaaaaaaa Base address of the Network Address ROM bbbbbbb First four bytes of the network address cccccccc Next two bytes of the network address and the two byte ch...

Page 315: ...scriptor NI EXTENDED ERROR FORMAT Fh Receive Error 0001 000F aaaaaaaa bbbbbbbb cccccccc dddddddd Format Meaning aaaaaaaa Actual value of SGEC CSR5 bbbbbbbb Physical address of current receive descript...

Page 316: ...cimal Meaning 2 2 SCSI Reset Register test has failed 4 4 SCSI Configuration Register test has failed 6 6 SCSI FIFO register test has failed 8 8 SCSI Transfer Count Register test has failed 10 A SCSI...

Page 317: ...turned 38 26 SCSI Data Transfer Test DMA Inquiry has failed 40 28 SCSI Data Transfer Test Non DMA DMA Miscompare 42 2A SCSI Data Transfer Test DMA Inquiry Nonaligned has failed 44 2C SCSI Data Transfe...

Page 318: ...has failed The SCSI self test also returns extended error information when an error occurs This information is available by entering the SHOW ERROR command The extended error codes can be of the follo...

Page 319: ...rmation about the error EXTENDED ERROR FORMAT C h This error format is used by the interrupt test 001 000C aaaaaaaa bbbbbbbb cccccccc dddddddd eeeeeeee ffffffff Format Meaning aaaaaaaa The error code...

Page 320: ...ID dddd Actual command opcode eeee Current command opcode ffff Error code gggg Mode of operation hhhhhhhh Number of data bytes received EXTENDED ERROR FORMAT E h This error format is used when execut...

Page 321: ...mmmmm Request sense key EXTENDED ERROR FORMAT F h This error format is used when status phase returns a bad status or when a bad sense key is seen after a request sense aaa 000F bbbbcccc ddddeeee ffff...

Page 322: ...bbbbcccc ddddeeee ffffgggg hhhhiiii jjjjjjjj kkkkkkkk Format Meaning aaa FRU bbbb Logical unit number cccc Device ID dddd Actual command opcode eeee Current command opcode ffff Error code gggg Mode o...

Page 323: ...ce ID dddd Actual command opcode eeee Current command opcode ffff Error code gggg Mode of operation hhhh Byte 14 of the request sense packet device FRU iiii Information about the error jjjj Contents o...

Page 324: ...ice ID dddd Actual command opcode eeee Current command opcode ffff Error code gggg Mode of operation hhhh Byte 14 of the request sense packet device FRU iiii Information about the error jjjjjjjj First...

Page 325: ...ggg hhhhhhhh iiiiiiii Format Meaning aaa The FRU bbbb Logical unit number cccc Device ID dddddddd DMA Address where the SCSI command is located eeeeeeee DMA Address where the SCSI data is located ffff...

Page 326: ...aning aaa The FRU bbbbbbbb The first number of bytes cccccccc The second number of bytes dddddddd Error code EXTENDED ERROR FORMAT 15 h This error format is used by the Data Transfer test when the dat...

Page 327: ...atus register 2 2 Valid group code bit set in Controller status register 3 3 Terminal count bit clear in Controller status register 4 4 Terminal count bit set in Controller status register 5 5 Parity...

Page 328: ...er Interrupt register 17 11 Function complete bit clear in Controller Interrupt register 18 12 Function complete bit set in Controller Interrupt register 19 13 Bus service bit clear in Controller Inte...

Page 329: ...request set in system interrupt request register 34 22 SCSI Bit set unexpectedly in Controller status register 35 23 Interrupt service routine was not entered 36 24 No SCSI interrupt request was seen...

Page 330: ...Stuck in command phase 50 32 Stuck in message in phase 51 33 Stuck in message out phase 52 34 Stuck in data out phase 53 35 Stuck in data in phase 54 36 Should not be in message out phase 55 37 No int...

Page 331: ...s 65 41 Illegal phase 66 42 Should not be in data in phase 67 43 Problem with a device trying to reconnect 68 44 Unexpected disconnect message received 69 45 Device not seen before is trying to reconn...

Page 332: ...io tests Interrupt tests Registers are tested by writing data then reading back the data or reading the READ_ONLY registers The audio test generates a sequence of eight tones and sends them to the spe...

Page 333: ...has failed 8 8 AUD LIU_LMR1_SAE Register test has failed 10 A AUD LIU_LMR2_SAE Register test has failed 16 10 AUD MUX_MCR1_SAE Register test has failed 18 12 AUD MUX_MCR2_SAE Register test has failed...

Page 334: ...UD INTR_NOT_ALL_INTS_RCVD test has failed 62 3C AUD INTR_INT_NOT_DISABLED TEst has failed Extended Error Information The AUD test displays extended error information in decimal when an error occurs En...

Page 335: ...tests aaa 0011 bbbbbbbb cccccccc dddddddd Format Meaning aaa The FRU bbbbbbbb The error number cccccccc The contents of D channel status register 2 DSR2 dddddddd TBS EXTENDED ERROR FORMAT 12 h This e...

Page 336: ...ransmitter busy 6 6 Receiver busy 8 8 Transmitter error 10 A Carrier detect loss Sync Comm Receive Failures 12 C Receive overflow 14 E Receive CRC error 16 10 Receive abort 18 12 Receive non octet ali...

Page 337: ...E Comm option dual RAM access test 48 30 Comm option interrupt test 50 32 Comm option reset test 52 34 Comm option internal loopback 54 36 Comm option external loopback 56 38 Comm option modem signal...

Page 338: ...ing Synch Comm IMP Failures 128 80 IMP IDMA Timeout 130 82 IMP SCC Transmit timeout 132 84 IMP SCC Receive timeout 134 86 IMP Command timeout 136 88 IMP ERR Timeout 138 8A IMP PB8 Timeout 140 8C IMP S...

Page 339: ...timeout 150 96 IMP SCC3 Timeout 152 98 IMP PB9 Timeout 154 9A IMP Timer 1 timeout 156 9C IMP SCC2 Timeout 158 9E IMP IDMA Timeout 160 A0 IMP SDMA Timeout 162 A2 IMP SCC1 Timeout 164 A4 IMP PB10 Timeou...

Page 340: ...ert timeout 188 BC IMP CTS Assert timeout 190 BE IMP CTS Deassert timeout 192 C0 IMP IDL Assert timeout 194 C2 IMP IDL Deassert timeout 196 C4 IMP Invalid cable attached 198 C6 IMP No test indicator 2...

Page 341: ...sponse RA 230 E6 Timeout comm option clear command CA 232 E8 Timeout comm option set scheduler run SR 234 EA Timeout comm option set transmit ready TR 236 EC Timeout comm option set receive ready RR 2...

Page 342: ...Test 252 FC ROM Checksum error 254 FE Ctrl C entered at console 256 100 Comm option receive error CRC follow error 258 102 Comm option MC68302 component is not REV B 260 104 Test request sequence err...

Page 343: ...SDMA bus error occurred 278 116 Timeout waiting for IRQ assertion 280 118 Transmit restart of 10 exceeded TURBOchannel Adapter Self Test Error Codes Table A 20 describes the TURBOchannel adapter deci...

Page 344: ...ISR Was not entered on interrupt 0024 0018 FIFO Data was bad after DMA TRIGGER read operation 0026 001A FIFO Data does not match loaded data after DMA TRIGGER write The TURBOchannel adapter self test...

Page 345: ...13 TCA 001A TURBOchannel Adapter System Test Error Codes There is no system test for the TURBOchannel adapter TURBOchannel Adapter MIPS REX Emulator Utility Commands The MIPS REX Emulator utility all...

Page 346: ...ZA TURBOchannel FDDI option ROM Object List ROM objects reside on the TURBOchannel option card Type the following to display all ROM objects for the TURBOchannel device Syntax T TC0 LS Example T TC0 L...

Page 347: ...0 SCRIPT SCRIPTNAM commands NOTE After entering T TC0 LS it is not always safe to run tests which do not appear in any script Refer to the TURBOchannel Option User s Guide before you run any tests ind...

Page 348: ...ript it automatically substitutes the slot number for The slot number is always zero 0 for the VAXstation 4000 Model 60 Option Tests Type the following to display all the option tests Syntax T TC0 Exa...

Page 349: ...hannel Option User s Guide to properly test the option Running an Option Test Enter the following to run an option test Syntax T TC0 TSTNAM Example T TC0 SRAM The DEFZA STATIC RAM is now tested The SR...

Page 350: ...each test within the script as it is executed Also error status is checked after each test completes and is saved for the end of the script NOTE Standard scripts pst q pst t and pst m can be run as si...

Page 351: ...ts While an error status code is maintained during testing the emulator does not diagnose TURBOchannel hardware failures Error messages should be printed by the option using the format TFL test messag...

Page 352: ...IPS BAD ADDRESS DETECTED ADDR address CODE mm Description Indicates that the TURBOchannel ROM code has gone outside the expected range of addresses permitted by the TURBOchannel firmware specification...

Page 353: ...Up block initialization 05 05 imp_op_ init Option register initialization 06 06 imp_br_init Base register initialization 07 07 imp_cs_ switch Power up switch initialization 08 08 imp_cfg Get hardware...

Page 354: ...s control block initialization 18 12 imp_ic_init Interrupt controller initialization 19 13 imp_cable_ code Read cable code 20 14 imp_dma_ test IDMA Transfers test 21 15 imp_rings Initialize rings 22 1...

Page 355: ...initialization 34 22 imp_loc_ init Runtime SCR RAM initialization 35 23 imp_cable_ code Runtime read adapter cable code 36 24 imp_ic_init Runtime interrupt controller initialization 37 25 imp_idb_ ini...

Page 356: ...ime transfer vector initialization The DSW21 Communications Device test displays extended error information in decimal when an error occurs Enter the SHOW ERROR command to view the extended error info...

Page 357: ...2 aaaabbbb ccddeeff gghhiijj kkkkllll mmmmnnnn oooopppp qqqqrrrr Format Meaning 020 FRU for the communications option 0002 Format type for the test aaaa Test status bbbb MC68302 Diagnostic test number...

Page 358: ...access tests 020 0003 aaaabbbb ccddeeff gghhiijj kkkkllll mmmmnnnn oooopppp qqqqrrrr Format Meaning 020 FRU for the DSW21 communications device 0003 Format type for the test aaaa Test status bbbb MC68...

Page 359: ...DSW21 communications device interrupt test 020 0004 aaaabbbb ccddeeff gghhiijj kkkkllll mmmmnnnn oooopppp qqqqrrrr Format Meaning 020 The FRU for the DSW21 communications device 0004 Format type for...

Page 360: ...data Extended Error Format 0005 This format is used by the DSW21 communications device modem signal tests 020 0005 aaaabbbb ccddeeff gghhiijj kkkkllll mmmmnnnn oooopppp qqqqrrrr Format Meaning 020 The...

Page 361: ...pppp Address high qqqq Expected data rrrr Actual data Extended Error Format 0006 This format is used by the DSW21 communications device loopback tests 020 0006 aaaabbbb ccddeeff gghhiijj kkkkllll mmm...

Page 362: ...nnel speed oooo Address low pppp Address high qqqq Expected data rrrr Actual data Extended Error Format 0007 This format is used by the DSW21 communications device reset test The reset test only retur...

Page 363: ...Format type 0008 The currently running null request Extended Error Format 0009 This format is used by the DSW21 communications device when an exception occurs 020 0009 00EEaaaa bbbbcccc dddd0000 00000...

Page 364: ...000A 00040003 00060005 00080007 00100009 00120011 00140013 00160015 Format Meaning 020 The FRU for the DSW21 communications device 000A Format type DSW21 Communications Utilities Error Codes Table A...

Page 365: ...AILURE In addition to this normal error code the diagnostic also provides extended error information This extended error information can only be displayed with the system error summary command SHOW ER...

Page 366: ...umber Logical Block Description 001 Timing Buffer Chip 002 ScanProc Chip 003 ScanProc0 Chip 004 ScanProc1 Chip 005 ScanProc2 Chip 006 ScanProc3 Chip 007 ScanProc4 Chip 008 ScanProc5 Chip 009 ScanProc6...

Page 367: ...Access 0B 11 FIFO Auto Increment Location 0C 12 FIFO Auto Increment Buffer Load 0D 13 FIFO Auto Increment Buffer Execution 0E 14 Frame Buffer Address Data 0F 15 Frame Buffer 4Mega Pixel 10 16 Frame B...

Page 368: ...entify faults down to a logical block The following is a break down of the error information provided in the power up error code format by the SPXG diagnostic ROM 002 2 SP3D 0128 Decimal Failure Code...

Page 369: ...ng logical block field points in an area that can be used as a starting point for diagnosing the fault This does not mean that it is the actual fault but that the error was detected at that point The...

Page 370: ...0050 0080 FIFO Auto Increment Buffer 21 0060 0096 i860 Doorbell 22 0070 0112 Brooktree Register 22 0080 0128 Scanproc Register 22 0090 0144 ScanProc SRAM 22 00A0 0160 i860 ScanProc Register 22 00B0 01...

Page 371: ...25 01A0 0416 LCG OTF 25 01B0 0432 DMA Stream 25 01C0 0448 OTF Stream 25 01D0 0464 Auto Increment Location Stream 25 01E0 0480 Command FIFO OTF Stream 25 01F0 0496 Command FIFO External Stream 25 0200...

Page 372: ...sizing bus 108 6C Mode select failed when sizing bus 110 6E Read capacity failed when sizing bus 112 70 Mode sense failed when sizing bus 114 72 Media is write protected in manufacturing mode 116 74 N...

Page 373: ...are in data transfer test 160 A0 Device test failed 162 A2 Wrong number bytes read in device test 164 A4 Wrong number bytes written in device test 166 A6 Data miscompare in device test 168 A8 Reselect...

Page 374: ...ilable request sense data Synch Communications Device Errors reported for the system test are the same as those reported for the extended self test in addition to errors that may be reported by the VA...

Page 375: ...creen The summary screen for the DZ module has the following format for each line Line L_Param Chr_Xmt Chr_Rec Error Format Meaning Line Line number L_Param Line parameters Chr_Xmt Last character tran...

Page 376: ...g 1 02 Init failed 1 04 SGEC Underflow reported 1 06 DMA Transmit failed 1 08 Unknown transmit error 1 0A Receive failed 1 12 DMA Receive failed 1 14 Unknown receive error 1 16 Data compare error 2 02...

Page 377: ...nit 5 0E BABL Error on init 5 10 MISS Error on init 5 12 Parity error on init 5 14 MAP Error on init 5 16 Memory error on receive 5 18 BABL Error on receive 5 1A MISS Error on receive 5 1C Parity erro...

Page 378: ...dsns_err Error in mode sense command SCSI_E_modsel_err Error in mode select command SCSI_E_tur_err Error in test unit ready command SCSI_E_rwnd_err Error in rewind command SCSI_E_wrt_err Error in writ...

Page 379: ...as the controller 181 Utility cannot be executed in this mode of operation 182 Not enough data was returned from a SCSI command 183 Device is not a disk 184 Device is not a tape 185 Media is not remov...

Page 380: ...some test patterns that can be used to visually verify the video output and the monitor quality Enter T UTIL 2 to access the utilities menu Example t util 2 0 SP3D wh scrn 1 SP3D rd scrn 2 SP3D gn sc...

Page 381: ...y scale bars to the screen 7 Draws a screen of Es 8 Draws a screen of squares with a dot in the center of each square A circle with a diameter equal to the screen length is then drawn on the screen 9...

Page 382: ...scrn 2 SP3D gn scrn 3 SP3D bl scrn 4 SP3D 4c cbar 5 SP3D 8c cbar 6 SP3D 8g gscl 7 SP3D ee scrn 8 SP3D ci xhct 9 SP3D sc hhhs SP3D_util Individual tests are chosen by typing a number then pressing Retu...

Page 383: ...o the screen length is then drawn on the screen 9 Draws a screen of Hs on the screen All test can be terminated by pressing the space bar on the keyboard If you press either Ctrl Y or Ctrl box C the t...

Page 384: ......

Page 385: ...codes covered in this module are Diagnostic LED Codes LED Error Codes Power Up Initialization LED Codes TOY NVR LED Codes LCSPX LED Codes SPXg gt LED Codes DZ LED Codes CACHE LED Codes Memory LED Code...

Page 386: ...most four LEDs represent a substate that the device test is currently in LED codes E0h FFh are reserved for the console Translating Error Codes The eight LEDs on the lights and switches board can be t...

Page 387: ...and initialization and testing have started System module 1111 1101 FDh Waiting for memory to initialize System module memory modules 1111 1100 FCh Sizing memory in the system System module memory mo...

Page 388: ...achine System module 1111 0111 F7h Testing the NVR device System module 1111 0110 F6h Testing the DZ device System module mouse keyboard 1111 0101 F5h Testing the graphics output device System module...

Page 389: ...cription FRU 0010 0000 20h LCSPX test has been entered System module graphics 0010 0001 21h LCSPX video RAM test has failed System module graphics 0010 0010 22h LCSPX register test has failed System m...

Page 390: ...t LED Codes Table B 4 SPXg gt LED Codes 0010 XXXX LED Depiction Code Description FRU 0010 0001 21h JChip and SRAM have failed GSP 0010 0010 22h i860 RAMDAC SCANPROC frame buffer have failed GSP Frame...

Page 391: ...e 0011 0001 31h DZ Reset test has failed System module 0011 0010 32h DZ Modem test has failed System module 0011 0011 33h DZ Polled test has failed System module 0011 0010 34h DZ Interrupt test has fa...

Page 392: ...42h Error in the read write to the tag area System module 0100 0011 43h The cache did not contain the correct state of the valid bit System module 0100 0100 44h Error during the cache tag validation...

Page 393: ...odule or memory modules 0101 0001 51h Memory error occurred in the forward pass System module or memory modules 0101 0010 52h Memory error occurred in the reverse pass System module or memory modules...

Page 394: ...D Codes 1001 XXXX LED Depiction Code Description FRU 1001 0000 90h NI Test has been entered System module 1001 0001 91h Network address test has failed System module 1001 0010 92h NI Register test has...

Page 395: ...10 9Ah NI External loopback test has failed Network loopback system module 1001 1011 9Bh NI Transmit buffer test has failed System module SCSI Device FRU LED Codes Table B 10 SCSI Device LED Codes 101...

Page 396: ...000 B0h Audio test has been entered 1011 0001 B1h Audio LIU test has failed 1011 0010 B2h Audio MU1 Register test has failed 1011 0011 B3h Audio MAP register test has failed 1011 0100 B4h Audio DLC Re...

Page 397: ...M test has failed DSW21 System module 1100 0011 C3h Comm option self test has failed DSW21 System module 1100 0100 C4h Comm option Dual RAM access test has failed DSW21 System module 1100 0101 C5h Com...

Page 398: ...RU 1101 0000 D0h Entry into test TCA module TCA option 1101 0001 D1h TCA Register test TCA module TCA option 1101 0010 D2h TCA Interrupt test TCA module TCA option 1101 0011 D3h TCA FIFO Test TCA modu...

Page 399: ...problems The tables list the symptoms possible causes and suggest corrective action as follows Table C 1 System Problems Table C 2 Monitor Problems Table C 3 Mouse Tablet Problems Table C 4 Keyboard P...

Page 400: ...nterpreted in Appendix A Use the diagnostic LEDs listed in Appendix B on the front of the system to help diagnose problems when the system is unable to set up the console The troubleshooting technique...

Page 401: ...cables from the power source then reconnect securely at both ends and turn the power on to the system Defective power supply Replace the power supply Power up display does not show after two minutes M...

Page 402: ...Wall socket may not be operative Try a different wall socket or try an electrical device that you know works in the wall socket Check the diagnostic LED code Compare the code to the LED error code tab...

Page 403: ...vice Information Kit Model 90 Base System to interpret the error code Interpret the diagnostic LEDs at the front of the system Refer to the LED error code tables in VAXstation 4000 Service Information...

Page 404: ...device is not properly configured Enter the SHOW DEVICE command and ensure that all devices are configured correctly If not check SCSI IDs and SCSI cables Faulty boot device Run system exerciser repl...

Page 405: ...ide for more information Alternate console switch is not set correctly Turn off the system Change the alternate console switch to the down off position Use a small pointed object Do NOT use a pencil t...

Page 406: ...sconnect then reconnect the cable to rest the device Turn on the system The system is halted no pointer appears on the screen Reboot the system Pointing device is faulty Replace the pointing device Ke...

Page 407: ...ction Software does not work from the diskette drive or a diskette read or write error message displays No diskette is in the diskette drive Insert a diskette with software Use the instruction in the...

Page 408: ...FRU Drive does not work Two SCSI identifiers are set to the same ID number Reset each SCSI ID to a unique number Loose cables Verify that all cables are securely connected Defective drive Run diagnos...

Page 409: ...ection is loose Verify that all connections on the Ethernet segment are secure Power supply failure Replace the power supply Lights 7 4 3 and 0 on the front of the system are on The T connector is dis...

Page 410: ...d turn the system on If you hear an audio tone from the headset then there is a problem with the speaker Replace the lights and switches module Defective sound chip Run diagnostics Replace failed FRU...

Page 411: ...t or try an electrical device that you know works in the wall socket Turn the system off for 10 seconds and then back on Turn the system off Defective power supply Replace the power supply Drive does...

Page 412: ......

Page 413: ...System Monitors Table D 3 Miscellaneous Hardware Table D 4 Cables and Terminators Table D 5 TURBOchannel Option Cables Table D 6 Stand Alone Tabletop Devices Table D 7 SZ16 Expansion Box FRUs Table D...

Page 414: ...of the workstation NOTE It is the customer s responsibility to back up the software before Digital Services personnel arrive at the site This is important to ensure that data is not lost during the se...

Page 415: ...ter DWCTX BX 54 20764 02 SCSI FDI Control module forRX26 PMAD AB Thickwire Ethernet TURBOchannel option PMAZ AB SCSI Controller TURBOchannel option DEFZA AA FDDI Fiber TURBOchannel option Graphics Mod...

Page 416: ...ive with logic module RZ23L E RZ23L 121 MB Drive 70 28115 01 RZ24 E RZ24 Disk 209 MB Drive RZ24L E RZ24L Disk 245 MB drive RZ25 E RZ25 420 MB drive TZK10 AA TZK10 QIC Tape drive RRD42 AA RRD42 CD ROM...

Page 417: ...M 10 Remote keyboard and mouse kit LK401 AA Keyboard VSXXA DA 3 D Graphics dial box VSXXA KA Lighted programmable keyboard VSXXX AB Tablet VSXXX EA Gray mouse pad VSXXX GA Three Button Logitec mouse V...

Page 418: ...ng RZ25 only 3 1 2 in drive mounting bracket 74 41472 01 Rear opening filler 74 41473 01 Rear opening RFI shield filler 74 41734 01 Mounting plate removable media drives 74 42419 01 Cover diagnostic p...

Page 419: ...ble xx 6 15 30 refers to length in feet BNE3H xx Thickwire transceiver cable with straight connector PVC xx 5 10 20 40 refers to length in meters BNE3K xx Thickwire transceiver cable with right angle...

Page 420: ...ystem power cable IEC to 3 prong ac 6 ft cable 17 00365 19 System power cable for Europe 17 00442 25 System to monitor power cable IEC to IEC 39 inch cable 17 02446 02 External SCSI cable Table D 5 TU...

Page 421: ...890 01 RZ56 HDA RZ57 E RZ57 70 28158 01 29 28159 01 36 34745 01 Label for metal bracket screw hole locations 54 19325 02 Expansion box SCSI ID select switch module 54 20422 01 Expansion box load board...

Page 422: ...01 Enclosure assembly 70 28107 01 Top plastic cover 74 40966 01 Middle RFI shield between half height removable media drives 74 40967 01 Bottom RFI shield when TZ30 installed 74 41948 01 Plastic hand...

Page 423: ...cable 17 02876 02 Internal wire harness power cable 17 00365 19 Power Cable for Europe 70 28109 01 Internal SCSI data cable Assembly 70 28109 01 Internal SCSI data cable Table D 10 SZ03 Sidecar Part...

Page 424: ...s 6 32 pan 90 07801 00 Washer helical split SST 90 11187 01 C Screw sems drive position Table D 12 SZ03 Cables and Terminators Part Number Description 12 30552 01 SCSI Terminator 17 02446 02 External...

Page 425: ...al 3 11 internal 3 6 to 3 7 Cache backup 1 7 primary 1 7 virtual instruction 1 7 Cache Memory 1 2 CACHE Self Test Error Codes A 14 Central Processing Subsystem 1 7 Chip Locations 1 4 COMM System Test...

Page 426: ...ts location 3 9 Diagnostics relationship to UETP 5 88 Directory type definitions 2 26 Driver descriptor fields 2 27 Driver descriptor cont d overview 2 27 Drive removal 6 8 DSW21 removal 6 41 replacem...

Page 427: ...1 8 Firmware Update Utility 5 91 Floating point unit test FPU 5 23 FPU Error Messages A 18 FRUs see Field Replaceable Units G General Exception and Interrupt Handling 5 56 Graphics Controller 1 26 Gra...

Page 428: ...Subsystem NVAX 1 24 MEM SIM module FRU Values A 17 Metal filler plate function of 6 52 MIPS REX emulator 5 53 error messages A 63 Module removal CPU module 6 39 graphics module 6 27 light and switches...

Page 429: ...oard 6 57 Removing the Filler Plate 6 57 Replacing the Graphics Board 6 58 Restoring the System 6 48 RFI gasket position 6 32 ROM Firmware 1 8 ROM Overview 1 25 RRD42 CDROM drive replacement 6 14 RRD4...

Page 430: ...5 28 SYS Device Error Messages A 21 System Bezel removal 6 42 System Board ROM 1 25 System box control panel 3 8 external cabling 3 11 I O panel 3 9 internal cabling 3 6 to 3 7 mass storage device ar...

Page 431: ...nel option attaching the FCC shield fig 6 59 attaching the filler plate fig 6 61 inserting fig 6 60 installation overview 6 55 removal overview tab 6 54 TURBOchannel option cont d removing the filler...

Page 432: ...V VAXsimPLUS 5 56 VMS error handling 5 57 event record translation 5 68 VMS Error Logging and Event Log Entry 5 60 Voltage select 3 3 W Watch Chip Registers 1 30 Wrist strap 6 2 Index 8...

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