Dell H625cdw User Manual Download Page 363

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Troubleshooting

363

Close the rear cover.

Clearing Paper Jams From the Rear Chute

When a status code for a paper jam inside the rear cover appear but you cannot find the
jammed paper, check inside the rear chute.

Pull up the handle lever of the rear cover, and then open the rear cover.

Pull the tab to open the rear chute.

Summary of Contents for H625cdw

Page 1: ...Dell Color Cloud Multifunction Printer H625cdw Dell Color Cloud Multifunction Printer H825cdw Dell Color Smart Multifunction Printer S2825cdn User s Guide Regulatory Model H625cdw H825cdw S2825cdn ...

Page 2: ...ither registered trademarks or trademarks of EMC Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade n...

Page 3: ...scale images The distributed programs provide conversion between JPEG JFIF format and image files in PBMPLUS PPM PGM GIF BMP and Targa file formats The core compression and decompression library can easily be reused in other programs such as image viewers The package is highly portable C code we have tested it on many machines ranging from PCs to Crays We are releasing this software for both nonco...

Page 4: ...urpose is hereby granted without fee provided that i the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVI...

Page 5: ...is notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler jloup gzip org madler alumni caltech edu ____________________ UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Te...

Page 6: ...7 Space Requirements 27 Securing the Printer 27 Connecting Your Printer to a Telephone Line 28 Connecting the Printer to the Wall Jack 28 Connecting the Printer to a Modem 29 Connecting a Telephone or Answering Machine 29 Turning On Off the Printer 31 Turning On the Printer 31 Turning Off the Printer 32 Setting Initial Settings on the Operator Panel 32 Connecting Your Printer to a Computer 38 Over...

Page 7: ...3 Using Your Printer 76 Using the Operator Panel 77 About the Home Screen 77 Basic Operations on the Touch Panel 78 Moving Adding or Deleting Tiles 79 Using the Keyboard Displayed on the Touch Panel 80 Changing the Language 81 Panel Lock 81 Setting the Power Saver Timer 82 About the Concurrent Jobs Feature 82 Understanding the System Menus 83 Report List 83 Wi Fi WPS 85 Paired Device 85 Admin Sett...

Page 8: ...dia 191 Print Media Storage Guidelines 193 Loading Print Media 194 Before Loading 194 Loading Print Media in Tray1 and the Optional 550 Sheet Feeder 194 Loading Print Media in the Multipurpose Feeder MPF 199 Loading Letterhead Pre Printed and Pre Punched Paper 204 Linking Trays 204 Loading Documents 205 Before Loading Documents in the DADF 205 Loading a Document in the Duplex Automatic Document Fe...

Page 9: ...naging the Scanner 244 Changing the Default Scan Setting 246 Faxing 247 Initial Settings 247 Changing the Fax Settings 248 Sending a Fax 248 Sending a Delayed Fax 250 Sending a Fax Directly From a Computer 251 Automatic Dialing 255 Phone Book 258 Receiving a Fax 259 Reports Related to Fax 262 Changing the Default Fax Setting 262 Dell Document Hub 263 Registering the User and Signing In to Dell Doc...

Page 10: ...ress Books 297 Adding and Editing Entries to the Address Books 297 Using Operator Panel of the Printer 298 Using Address Book Editor 298 Using Dell Printer Configuration Web Tool 299 Using the Server Address Book and Server Phone Book 299 Using Digital Certificates 304 Managing Certificates 304 Setting the Features 308 Understanding Printer Messages 313 Status Codes 313 Error Messages 320 Specific...

Page 11: ...ner 347 Cleaning the DADF Feed Rollers 349 Moving the Printer 349 Removing Options 351 7 Troubleshooting 353 Troubleshooting 354 Clearing Jams 354 Basic Printer Problems 366 Display Problems 366 Printing Problems 366 Print Quality Problems 367 Jam Alignment Problems 381 Noise 385 Copy Problems 386 Fax Problems 386 Scanning Problems 388 Digital Certificate Problems 390 Wireless Problems 391 Problem...

Page 12: ...12 Contents Warranty and Return Policy 395 Contacting Dell 395 New Zealand PTC200 Warnings 396 USA Canada Wi Fi Warnings 397 ...

Page 13: ... 13 1 Before Beginning About This Guide 14 Finding Information 15 Product Features 16 Printer Overview 19 Graphic Symbols on the Printer and Their Meanings 24 ...

Page 14: ... The images and screenshots used in this manual are those of Dell H825cdw unless otherwise mentioned Conventions The following describe the meaning of the symbols and fonts used in this manual Item Description Texts in Bold Names of hardware button on the operator panel Menus commands windows or dialog boxes displayed on the computer screen Texts in Courier New font Menus and messages displayed on...

Page 15: ...ll safety instructions in the Important Information prior to setting up and operating the printer Express Service Code and Service Tag The Express Service Code and Service Tag are located inside the front cover of the printer Latest drivers for my printer Documentation for my printer Visit www dell com support Answers to technical service and support questions Visit www dell com support Select you...

Page 16: ... information about using Dell Document Hub see the FAQs in Dell com documenthub Dell Printer Hub Dell H625cdw and Dell H825cdw Dell Printer Hub is a program that monitors and informs you of the printer status and allows you to customize the printer settings The program also notifies you of the firmware software updates For convenient use you can access Dell Document Hub from Dell Printer Hub Dell ...

Page 17: ...y from a USB flash drive without requiring you to start your computer and a program with the USB Direct Print feature See Printing From USB Flash Drive ID Copy You can copy both sides of an ID card on one side of a single sheet of paper in its original size by a simple operation with the ID Copy feature See Using the ID Copy Scan to Email You can send scanned data by e mail as an attachment with t...

Page 18: ... USB Flash Drive Scanning from the document glass You can scan the pages of a book or a brochure from the document glass See Making Copies From the Document Glass Scanning from the Duplex Automatic Document Feeder DADF You can scan pieces of unbound paper using the DADF See Making Copies From the DADF Managing the documents with PaperPort Dell S2825cdn You can organize search and share your scanne...

Page 19: ...s when the printer is in operation 1 Output Tray Extension 7 Right Side Cover 2 Front USB Port 8 Front Cover 3 Operator Panel 9 Tray1 4 Duplex Automatic Document Feeder DADF 10 Optional 550 Sheet Feeder Tray2 5 Drum Cartridges 11 Multipurpose Feeder MPF 6 Waste Toner Box 12 Toner Cartridges 4 7 8 9 10 11 12 5 6 3 2 1 ...

Page 20: ...20 Printer Overview Rear View 1 Phone Connector 6 Blue Plug 2 Wall Jack Connector 7 Duplex Unit 3 Ethernet Port 8 Fusing Unit 4 USB Port 9 Rear Cover 5 Power Connector 2 3 5 1 4 8 6 7 9 ...

Page 21: ...to prevent the document from falling off the printer Operator Panel Dell H625cdw Dell H825cdw 1 DADF Cover 5 Document Feeder Tray 2 Document Guides 6 Document Stopper 3 DADF Chute Cover 7 Document Output Tray 4 Document Glass 8 DADF Feed Rollers 1 2 3 4 5 6 7 8 1 3 4 5 7 8 9 6 2 12 10 13 14 11 ...

Page 22: ...een while you are logged in to the printer 9 Power button Turns on the printer or switches the printer between two modes standby and power saver Pressing and releasing the button turns on the printer To tu the printer press and hold the button until the Power Management screen appears on the touch panel and then tap Power Off Each press of the button switches the standby and power saver modes alte...

Page 23: ... optional 550 sheet feeder 13 Job Status button Moves to the Job Status screen From this screen you can check or cancel active jobs 14 Information button Moves to the Information screen You can access various information and settings menu check consumable levels and network status and print various types of reports and lists Wi Fi LED Printer Status Off Wi Fi has been turned off Connecting to the ...

Page 24: ...led paper Do not use ink jet printing paper Do not use OHP sheets Do not use paper printed or used on one side Caution Do not throw a toner cartridge into an open flame Do not throw a drum cartridge into an open flame Do not expose to light Do not touch Caution Hot surface Do not disassemble the product Do not throw a waste toner box into an open flame Locking Unlocking ...

Page 25: ...ng to Set Up the Printer 27 Connecting Your Printer to a Telephone Line 28 Turning On Off the Printer 31 Connecting Your Printer to a Computer 38 Connecting Your Printer to Mobile Devices 56 Installing Printer Drivers on Linux Computers CUPS 65 Setting the IP Address 73 ...

Page 26: ...et up the printer Hardware preparations Initial settings Connections Printer setup Preparing to Set Up the Printer Turning On Off the Printer Setting Initial Settings on the Operator Panel Connecting Your Printer to a Computer Connecting Your Printer to a Telephone Line Connecting Your Printer to Mobile Devices ...

Page 27: ...ing the Printer To protect the printer from theft you can use a Kensington lock Attach the Kensington lock to the security slot of the printer Refer to the operating instructions supplied with the Kensington lock 250 mm 9 84 inches 503 5 mm 19 82 inches 560 mm 22 inches 100 mm 3 94 inches 420 mm 16 54 inches 340 mm 13 4 inches 260 mm 10 24 inches 500 mm 19 69 inches Security Slot Security Slot ...

Page 28: ...e use only a No 26 AWG or larger telephone cable Connecting the Printer to the Wall Jack To connect the printer to a telephone line connect a telephone cable into the wall jack connector on the rear of the printer Connect the other end of the cord into an active wall jack If the phone communication is serial in your country such as Germany Sweden Denmark Austria Belgium Italy France and Switzerlan...

Page 29: ...or on the rear of the printer NOTE When using the fax function of the printer turn off the fax receive feature of the computer modem Do not use the computer modem if the printer is sending or receiving a fax To fax via the computer modem follow the instructions provided with your computer modem and fax program Connecting a Telephone or Answering Machine If you share a telephone line with voice cal...

Page 30: ... 2 Remove the Blue plug from the phone connector 3 Connect a telephone or answering machine line cord into the phone connector on the rear of the printer Connect the other end of the cord into an external telephone or answering machine Blue plug To an external telephone or answering machine ...

Page 31: ... unless otherwise mentioned Turning On the Printer WARNING Do not use extension cords or power strips The printer should not be connected to an uninterruptible power supply UPS system 1 Connect the power cord to the power connector on the rear of the printer and then to an electrical outlet 2 Press the Power button on the operator panel ...

Page 32: ...the initial setup appears on the touch panel Perform the following procedure to set the initial settings NOTE If you do not start configuring the initial settings the printer restarts in 3 minutes and the Home screen appears on the touch panel After that you can set the following initial setup by enabling the Power On Wizard on the touch panel from The Information button Tools tab Admin Settings S...

Page 33: ... Mountain Time US Canada UTC 06 00 Cancun Mexico City Monterrey UTC 06 00 Central America UTC 06 00 Central Time US Canada UTC 06 00 Saskatchewan UTC 05 00 Atikokan Resolute UTC 05 00 Bogota Lima Panama Quito UTC 05 00 Cayman Islands Jamaica Port au Prince UTC 05 00 Eastern Time US Canada UTC 05 00 Grand Turk UTC 05 00 Havana UTC 04 30 Caracas UTC 04 00 Asuncion UTC 04 00 Atlantic Time Canada UTC ...

Page 34: ...n UTC 04 30 Kabul UTC 05 00 Aqtau Aqtobe Ashgabat Samarkand UTC 05 00 Ekaterinburg UTC 05 00 Karachi UTC 05 30 Colombo Kolkata UTC 05 45 Kathmandu UTC 06 00 Almaty Bishkek Dhaka Thimphu UTC 06 00 Novosibirsk Omsk UTC 06 30 Yangon Rangoon UTC 07 00 Bangkok Ho Chi Minh Hovd Jakarta UTC 07 00 Krasnoyarsk UTC 08 00 Chongqing Hong Kong Shanghai UTC 08 00 Irkutsk UTC 08 00 Kuala Lumpur Makassar Manila S...

Page 35: ... Edinburgh Lisbon London UTC 01 00 Amsterdam Berlin Rome Stockholm Vienna UTC 01 00 Belgrade Bratislava Budapest Prague UTC 01 00 Brussels Copenhagen Madrid Paris UTC 01 00 Sarajevo Skopje Warsaw Zagreb UTC 02 00 Athens Bucharest Istanbul UTC 02 00 Helsinki Kiev Riga Sofia UTC 02 00 Kaliningrad Minsk UTC 03 00 Moscow UTC 04 00 Samara Indian Ocean UTC 03 00 Antananarivo Comoro Islands Mayotte UTC 0...

Page 36: ...erform the following procedure a Enter the fax number of the printer using the number pad b Tap Country c Tap until the desired country appears and then tap the desired country The default paper size is automatically set when you select a country Pacific Ocean UTC 11 00 Midway Island Niue Samoa UTC 10 00 Cook Islands Hawaii Tahiti UTC 09 30 Marquesas Islands UTC 09 00 Gambier Islands UTC 08 00 Pit...

Page 37: ...Congratulations setup is complete appears tap OK The printer restarts Germany A4 Ireland A4 Italy A4 Luxembourg A4 Malaysia A4 Mexico Letter Netherlands A4 New Zealand A4 Norway A4 Singapore A4 South Africa A4 Spain A4 Sweden A4 Switzerland A4 Thailand A4 United Kingdom A4 United States Letter Unknown Letter ...

Page 38: ...llowing are the simple procedures recommended to connect the printer For wireless connection procedures other than the above see Connecting to a Wireless Network Wireless connection Necessary preparations Check the settings of your access point or wireless router Windows Dell Printer Easy Install Macintosh WPS PBC settings Drivers and software installation Connecting With Dell Printer Easy Install...

Page 39: ...tween the printer and your computer 2 On the Dell Printer Easy Install window click Next Dell Printer Easy Install begins to search for your printer 3 Wait for Dell Printer Easy Install wizard to find your printer Wired connection Ethernet or USB Necessary preparations Connect an Ethernet cable or a USB cable into the port on the rear of the printer Connecting to a Wired Ethernet Network Connectin...

Page 40: ...access point refer to the manual supplied with the wireless LAN access point WPS PBC Using the Wi Fi Protected Setup WPS Button 1 Press and hold the Wi Fi button for more than 2 seconds If Panel Lock Control is set to Enable enter the password See Panel Lock NOTE If you press the Wi Fi button for less than 2 seconds the Wi Fi WPS screen appears Make sure that the message Push WPS Button on router ...

Page 41: ...less Network Connect to the wireless network using the SSID of your access point or wireless router For details about the SSID of your access point or wireless router contact your network administrator Auto SSID Setup 1 Press the Information button 2 Tap the Tools tab Admin Settings Network Wi Fi If Panel Lock Control is set to Enable enter the password See Panel Lock 3 Tap Wi Fi Setup Wizard The ...

Page 42: ...SSID and then tap Next 5 Select the network mode from Infrastructure and Ad hoc according to your environment and then tap Next If you select Infrastructure proceed to step 6 If you select Ad hoc proceed to step 7 NOTE When Wi Fi Direct is set to Enable you cannot select Ad hoc 6 Select the encryption type from No Security Mixed mode PSK WPA2 PSK AES or WEP If you do not set security for your wire...

Page 43: ...EP b Tap the WEP Key text box and then enter the WEP key c Tap Transmit Key and then select the desired transmit key from WEP Key 1 to WEP Key 4 d Tap OK 8 Turn off the printer and then turn it on again Wireless LAN connection setting is complete After the setting is complete install the software See Installing the Software for Windows Computers or Installing the Software for Macintosh Computers C...

Page 44: ...ame wireless network that the computer used is currently connected Connecting With Dell Printer Easy Install Windows Only 1 Insert the Software and Documentation disc in your computer Alternatively go to www dell com support enter the Service Tag of your printer download the latest software and driver and then open the file that you downloaded NOTE Make sure that the printer is connected to your c...

Page 45: ...r USB connector into the USB port on the rear of the printer and then connect the other end of the cable into a USB port of the computer CAUTION Do not connect the printer to a USB hub NOTE Make sure to match the USB symbol on the cable plug with the USB symbol on the printer Connecting With Dell Printer Easy Install Windows Only 1 Insert the Software and Documentation disc in your computer Altern...

Page 46: ...nstalling the Software for Macintosh Computers Installing the Software for Windows Computers Installing the Software and Print Drivers with Dell Printer Easy Install 1 Insert the Software and Documentation disc into your computer NOTE If the Software and Documentation disc does not start perform the following a For Windows 7 Click Start All Programs Accessories Run For Windows 10 Right click the S...

Page 47: ... network connection you need the IP address that is assigned to the printer To check the IP address of the printer perform one of the procedures in Verifying the IP Settings Wireless network is available on Dell H625cdw and Dell H825cdw Installing the Printer Control Language PCL PostScript PS and Fax Driver with USB Cable Connection NOTE If you are connecting the printer to a network see Installi...

Page 48: ... KB971644 The update KB971644 is available for download from Windows Update The following procedure uses Windows 7 and Windows 10 as examples For Windows 7 1 Extract the following zip file to your desired location D Drivers XPS Win_7Vista XPS V3_H825cdw_S2825cdn_H625cdw zip D is the drive letter of the optical drive 2 Click Start Devices and Printers Add a printer If the User Account Control dialo...

Page 49: ...r or network printer with manual settings Next Next Have Disk Browse 6 Select the inf file in the folder extracted in step 1 and then click OK 7 Select the printer name and then click Next If you want to change the printer name enter the printer name in the Printer name box and then click Next 8 When the driver installation is completed click Print a test page to verify installation If you want to...

Page 50: ...Driver with Network Connection For Windows 7 1 Extract the following zip file to your desired location D Drivers XPS Win_7Vista XPS V3_H825cdw_S2825cdn_H625cdw zip D is the drive letter of the optical drive 2 Click Start Devices and Printers Add a printer 3 Click Add a network wireless or Bluetooth printer NOTE Wireless network is available on Dell H625cdw and Dell H825cdw 4 Select a printer and t...

Page 51: ... you want to use this printer as the default printer select the Set as the default printer check box and then click Next 12 Click Finish For Windows 10 1 Extract the zip file you downloaded to your desired location D Drivers XPS Win_8 XPS V4_H825cdw_S2825cdn_H625cdw zip D is the drive letter of the optical drive 2 Right click the Start button and then click Control Panel 3 Click Hardware and Sound...

Page 52: ...or Bluetooth printer NOTE Wireless network is available on Dell H625cdw and Dell H825cdw 3 In the list of available printers select the one you want to use and then click Next NOTE In the list of available printers the Web Services on Devices WSD printer is displayed in the form of http IP address ws If no Web Services on Devices WSD printer is displayed in the list enter the printer s IP address ...

Page 53: ...nsert the Software and Documentation disc on the Macintosh computer and then click the CD icon 2 Double click your printer icon and then click Continue 3 When the popup dialog box prompts you to confirm the program included in the installation package click Continue 4 Click Continue on the Important Information screen 5 Select a language for the Software License Agreement screen 6 After reading So...

Page 54: ...dw or Dell Color MFP S2825cdn for Use NOTE When printing is set up using IP printing feature the queue name is displayed as blank You do not need to specify it 8 Click Add 9 Specify the options that have been installed on the printer and then click Continue 10 Make sure that the printer is displayed in the Printers Scanners dialog box Adding a Printer Using Bonjour The following procedure uses OS ...

Page 55: ...Continue 9 Make sure that the printer is displayed in the Printers Scanners dialog box Configuring With Optional Accessories On the driver specify the optional accessories that have been installed on the printer to enable features associated with those accessories 1 Open the System Preferences and then click Printers Scanners 2 Select the printer in the Printers list and then click Options Supplie...

Page 56: ...orts the following protocols LPD Port9100 WSD Bonjour mDNS SNMPv1 v2c Dell Printer Configuration Web Tool WSD stands for Web Services on Devices Setting Up Wi Fi Direct To use Wi Fi Direct you need to first set up the Wi Fi Direct settings from the operator panel of the printer To connect the mobile device to the printer via Wi Fi Direct select the SSID of the printer from the list of wireless net...

Page 57: ...ter s SSID Connect 3 Enter the passphrase and then click OK 4 Click Cancel and then exit the Set Network Location window For Windows 10 1 Click the Start button and then click Settings 2 Click the Wi Fi icon 3 Click the printer s SSID Connect 4 Enter the passphrase and then click Next For OS X 10 10 1 Click the network icon on the Menu Bar 2 Click the printer s SSID 3 Enter the passphrase and then...

Page 58: ...om the mobile device Disconnecting Wi Fi Direct Network 1 Press the Wi Fi button 2 Tap Wi Fi Direct Paired Device NOTE The Paired Device menu is displayed only when the printer is connected via Wi Fi Direct 3 Tap the mobile device name to disconnect or select Disconnect All 4 Tap Disconnect now or Disconnect and Reset Passphrase Yes You can also disconnect the mobile device from the following step...

Page 59: ...etwork You can also view the printer status and configuration of print and scan settings For details click Learn more at www dell com dochub Android Download the Dell Document Hub app for free from Google Play Scan the QR Code for quick access to the relevant application store iOS Download the Dell Document Hub app for free from App Store Scan the QR Code for quick access to the relevant applicati...

Page 60: ...applications such as Google DriveTM on your mobile device For details about Google Cloud Print visit the Google web site Preparing to Use the Printer With Google Cloud Print To use Google Cloud Print you need to prepare the following in advance Connect the printer to a network that has access to the Internet NOTE Google Cloud Print supports only IPv4 connection If the printer is connected to a net...

Page 61: ...annot be used NOTE Available options for printing may vary according to your device or the version of the Google Cloud Print service You cannot simultaneously use both version 1 1 and version 2 0 of the Google Cloud Print service on a printer Registering the Printer to Your Google Account For Google Cloud Print Version 1 1 1 Start Dell Printer Configuration Web Tool See Starting Dell Printer Confi...

Page 62: ...s disabled the newly added printer is not displayed in New devices In this case start Dell Printer Configuration Web Tool Click Print Server Settings the Print Server Settings tab Port Settings Select the Bonjour mDNS check box 6 When the window to confirm the registration appears click Register 7 Follow the on screen instruction on the printer 8 When the printer name appears in the My devices lis...

Page 63: ... the Google web site Printing From an Application on a Mobile Device The following procedure uses the Google Drive application on an Android mobile device as an example 1 Install the Google Drive application on your mobile device NOTE You can download the application from Google Play 2 Start the Google Drive application on your mobile device 3 Tap next to the file name of the file you want to prin...

Page 64: ...rect functionality to connect your mobile device to the printer NOTE Mopria Print Service might be preloaded in your mobile device If your mobile device does not have the Mopria Print Service you can easily download it from the Google Play store To learn more about Mopria Print Service visit http www mopria org Make sure that Mopria is set to Enable in advance using Dell Printer Configuration Web ...

Page 65: ...er 1 Select Applications System Tools Terminal 2 Enter the following command in the terminal window Setting Up the Print Queue To perform printing you must set up the print queue on your workstation 1 Open the URL http localhost 631 using a web browser 2 Click Administration Add Printer 3 Enter root as the user name enter the administrator password and then click OK For network connections a Selec...

Page 66: ...ossible to print from the default queue In these cases set the queue that you want to print to as the default queue before you start printing See Setting Up the Default Queue Setting Up the Default Queue 1 Select Applications System Tools Terminal 2 Enter the following command in the terminal window Specifying the Printing Options You can specify the printing options such as color mode 1 Open the ...

Page 67: ...nterprise Desktop 11 Setup Overview SUSE Linux Enterprise Desktop 11 1 Install the print driver 2 Set up the print queue 3 Set up the default queue 4 Specify the printing options Installing the Print Driver 1 Select Computer More Applications and then select GNOME Terminal on the Application Browser 2 Enter the following command in the terminal window su administrator password usr sbin lpadmin x q...

Page 68: ... settings and then click OK For USB connections a Click Add b Select your printer from the Assign Driver list NOTE You can specify the printer name in Set Name c Check the settings and then click OK Printing From the Program When you have finished setting up the queue you can print from the programs To print from the program specify the queue in the print dialog box However sometimes you can print...

Page 69: ...er administrator before setting the printer queue If you have not set it proceed to Setting the Password for Authority as the Printer Administrator 7 Execute printing from the program Setting the Password for Authority as the Printer Administrator You must set the password for authority as the printer administrator to do operations as the printer administrator 1 Select Computer More Applications a...

Page 70: ...nter the following command in the terminal window For the 32 bit architecture For the 64 bit architecture Setting Up the Print Queue To execute printing you must set up the print queue on your workstation 1 Open the URL http localhost 631 using a web browser 2 Click Administration Add Printer 3 Enter the user name and the administrator password and then click OK su administrator password usr sbin ...

Page 71: ... Continue 8 Select Dell Color MFP H825cdw vxxxx PS from the Model menu and then click Add Printer Printing From Applications When you have finished setting up the print queue you can print jobs from the applications Start the print job from the application and then specify the queue in the print dialog box However on programs such as Mozilla it may only be possible to print from the default queue ...

Page 72: ...t Options Uninstalling the Print Driver 1 Click Dash Home and then enter terminal in the Search text box 2 Click Terminal in the Applications category of the search results 3 Enter the following command in the terminal window to delete the print queue 4 Repeat the command above for all queues for the same model 5 Enter the following command in the terminal window sudo usr sbin lpadmin x Type the p...

Page 73: ...dresses should be assigned by advanced users or system administrators When you assign an IP address manually in IPv6 mode use Dell Printer Configuration Web Tool To display Dell Printer Configuration Web Tool use the link local address To check the link local address print a system settings report and check the Link Local Address under Network Wired or Network Wireless See Report List Wireless net...

Page 74: ...erform either of the following If the printer is connected to a network with the Ethernet cable Tap Ethernet For Dell H625cdw and Dell H825cdw If the printer is connected to a wireless network Tap Wi Fi 4 Tap IP Mode IPv4 Mode OK 5 Tap until TCP IP appears and then tap TCP IP Get IP Address 6 Select how the IP address is assigned To set the IP address automatically select AutoIP DHCP BOOTP RARP or...

Page 75: ...ettings by using the operator panel or printing the system settings report Verifying the Settings Using Operator Panel 1 Press the Information button 2 Tap About This MFP the Network tab 3 Verify the IP address displayed in IP v4 Address Verifying the Settings Using System Settings Report 1 Print the system settings report See Report List 2 Verify that the correct IP address subnet mask and gatewa...

Page 76: ...r Printer Using the Operator Panel 77 Understanding the System Menus 83 Understanding the Job Menus 119 Dell Printer Configuration Web Tool 135 Print Media Guidelines 188 Loading Print Media 194 Loading Documents 205 ...

Page 77: ...To display the Home screen register at the portal screen beforehand and log in to the printer or log in as a Guest without registration See User Authentication Dell Document Hub is available on Dell H625cdw and Dell H825cdw only Wi Fi Direct Connection Status Icon and Wireless LAN Connection Status Icon are displayed on Dell H625cdw and Dell H825cdw only 1 Dock Menu Recent Button Displays the tile...

Page 78: ...hile the Lock icon is displayed on the upper right of the tile you are required to enter the password to enable the function After the function is enabled the Lock icon is displayed on the left to the account name and you can access the password locked functions without re entering the password For details about Functions Control see Functions Control 4 Wi Fi Direct Connection Status Icon Displays...

Page 79: ... Adding or Deleting Tiles NOTE This is available when you select the local authentication See User Authentication To Move Tiles Tap and hold the tile you want to move and then drag it to the desired place The short orange bar appears between the tiles to show the nearest drop point when you are dragging the tile You can move the tile between pages as well NOTE You cannot move the tiles in the Rece...

Page 80: ...cent group screen and then tap OK Using the Keyboard Displayed on the Touch Panel During operations a keyboard for entering text sometimes appears The following describes how to enter text You can enter the following characters To Change the Keyboard Layout 1 Press the Information button Item Description Entering alphabets To enter uppercase letters tap To return to the lowercase letters tap again...

Page 81: ...ation button 2 Tap the Tools tab Admin Settings 3 Tap until Secure Settings appears and then tap Secure Settings 4 Tap Panel Lock Panel Lock Control Enable OK 5 Enter the new password and then tap OK 6 Re enter the password and then tap OK CAUTION Make sure not to forget the password If you forget the password the following procedure allows you to reset the password However the settings for the ad...

Page 82: ...Information button 2 Tap the Tools tab Admin Settings System Settings General Power Saver Timer If Panel Lock Control is set to Enable enter the password See Panel Lock 3 Tap Sleep or Deep Sleep 4 Tap or or use the number pad to enter the desired value You can specify from 1 to 50 minutes for Sleep or 1 to 10 minutes for Deep Sleep 5 Tap OK About the Concurrent Jobs Feature This feature enables yo...

Page 83: ...formation tab Report List System Settings Prints a list of the current user default values the installed options the amount of installed print memory and the status of printer supplies Report List Panel Settings Prints a detailed list of all the settings of the printer menus Report List PCL Fonts List Prints a sample of the available Printer Control Language PCL fonts Report List PCL Macros List P...

Page 84: ...d dial numbers Report List Address Book Prints the list of all addresses stored as address book information Report List Server Address Prints the list of all members stored as server address information Report List Fax Activity Prints the report of faxes you recently received or sent Report List Fax Pending Prints the list of status of pending faxes Report List Stored Documents Prints a list of al...

Page 85: ...Wi Fi Direct menu to confirm or specify Wi Fi Direct network settings For details see Wi Fi Direct Wi Fi WPS WPS Connect via PBC Use WPS Connect via PBC menu to start configurations of the Wi Fi Direct network with WPS PBC For details see WPS Setup Wi Fi WPS WPS Connect via PIN Use WPS Connect via PIN menu to start configurations of the Wi Fi Direct network with WPS PIN For details see WPS Setup P...

Page 86: ...n Settings PCL Use the PCL menu to change printer settings that only affect jobs using the Printer Control Language PCL emulation printer language Admin Settings PCL Paper Tray Specifies the default paper tray Admin Settings PCL Paper Size Specifies the default paper size NOTE Selecting a custom size for the paper size prompts you to enter a custom length and width Admin Settings PCL Orientation S...

Page 87: ...r mono spaced fonts Admin Settings PCL Form Line Sets the number of lines in a page The printer sets the amount of space between two vertical lines based on the Form Line and Orientation menu items You can select the correct Form Line and Orientation before changing Form Line Admin Settings PCL Quantity Sets the default print quantity Set the number of copies required for a specific job from the p...

Page 88: ... PostScript 3 Compatible emulation printer language Admin Settings PS PS Error Report Specifies whether to enable the PS Error Report feature which specifies the contents of the errors concerning PostScript 3 Compatible page description language are printed The change becomes effective after the printer is turned off and then on again NOTE Instructions from the PS driver override the settings spec...

Page 89: ...de or both sides of a sheet of print media For a two sided printing you can specify the printout to be bound by the long edge or short edge Admin Settings PDF Print Mode Specifies the Print Mode Admin Settings PDF PDF Password Specifies the password to print a PDF file secured with a password to open the PDF file Admin Settings PDF Collation Specifies whether to sort the PDF job Auto The tray is s...

Page 90: ... Dell H625cdw and Dell H825cdw Checks or specifies wireless network settings Admin Settings Network Wi Fi Wi Fi NOTE Wireless network is available on Dell H625cdw and Dell H825cdw Specifies whether to enable the Wi Fi feature Admin Settings Network Wi Fi Wi Fi Status NOTE Wi Fi Status setting is available only when the printer is connected using the wireless network Wireless network is available o...

Page 91: ...s point using WEP as the encryption type enter the WEP key PassPhrase When you select an access point using WPA WPA2 or Mixed as the encryption type enter the passphrase No Security Specifies No Security to configure the wireless setting without specifying an encryption type from WEP and WPA PSK AES Mixed mode PSK Selects to configure the wireless setting with the encryption type of Mixed mode PSK...

Page 92: ... wireless setting with Wi Fi Protected Setup Push Button Configuration WPS PBC PIN Code Configures the wireless setting using the PIN code assigned by the printer You can also print the PIN code Check it when entering PIN assigned to the printer into your computer Dual Stack Uses both IPv4 and IPv6 to set the IP address IPv4 Mode Uses IPv4 to set the IP address IPv6 Mode Uses IPv6 to set the IP ad...

Page 93: ...ing the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 255 255 255 255 255 cannot be specified as the subnet mask Gateway Address When an IP address is being set manually the gateway address is specified using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 254 127 and any value in the range of 224...

Page 94: ...o 32 alphanumeric characters DIRECT XX cannot be changed Check it when selecting the Wi Fi Direct network name on your mobile device Passphrase Displays the passphrase Check it when entering the passphrase into your mobile device Print Passphrase Prints the passphrase Check it when entering the passphrase into your mobile device Reset Passphrase Resets the passphrase WPS Setup Configures the Wi Fi...

Page 95: ... Use this option when you want to set the IP address manually on the operator panel IP Address When an IP address is being set manually the IP is allocated to the printer using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 254 127 and any value in the range of 224 to 254 cannot be specified for the first octet of a gateway address Subnet Mask W...

Page 96: ...printer NOTE This feature does not apply to communication via Wi Fi Direct Admin Settings Network Advanced Settings IEEE 802 1x NOTE IEEE 802 1x is displayed only when the printer is connected using Ethernet cable and it is available only when the IEEE 802 1x authentication is enabled Disables IEEE 802 1x authentication The change becomes effective after the printer is turned off and then on again...

Page 97: ...u to configure the basic fax settings Admin Settings Fax Settings Fax Line Settings Configures basic settings for the fax line Admin Settings Fax Settings Fax Line Settings Fax Number Sets the fax number of the printer to be printed on the header of a fax message NOTE Make sure to specify Fax Number before using Junk Fax Setup Admin Settings Fax Settings Fax Line Settings Country Selects the count...

Page 98: ...min Settings Fax Settings Incoming Defaults Configures settings for incoming fax Pattern1 7 Distinctive Ring Pattern Detection DRPD is a service provided by some telephone companies DRPD Patterns are specified by your telephone company The following shows the patterns provided with the printer Ask your telephone company which pattern you need to select to use this service For example Pattern7 is t...

Page 99: ...ernal telephone rings for the time specified in Auto Receive Tel Fax and then the printer starts receiving the fax If an incoming call is not a fax the printer beeps from the internal speaker indicating that the call is a telephone call Ans Machine Fax This mode is intended for use with an answering machine When the answering machine receives the call the printer monitors the call for fax tones Wh...

Page 100: ...fax by pressing a remote receive code on the external telephone after picking up the handset of the telephone You can specify the tone in two digits to start Remote Receive Secure Receive Set Sets to require a password to print received faxes Change Password Sets or changes the four digit password required to print received faxes Off Forward Forwards incoming faxes to a specified destination Print...

Page 101: ...ls before any auto dial number is started It is useful for accessing the Private Automatic Branch Exchange PABX Admin Settings Fax Settings Transmission Defaults Fax Cover Page Specifies whether to enable the Fax Cover Page feature which sets to attach a cover page to faxes Admin Settings Fax Settings Transmission Defaults Fax Header Specifies whether to enable the Fax Header feature which prints ...

Page 102: ... outgoing fax communications Admin Settings Fax Settings Fax Reports Fax Transmit Sets whether to print a transmission result after a fax transmission Admin Settings Fax Settings Fax Reports Fax Broadcast Sets whether to print a transmission result after a fax transmission to multiple destinations Admin Settings Fax Settings Fax Reports Fax Protocol Sets whether to print the protocol monitor repor...

Page 103: ...imum warm up time Select a medium value if you want a balance between energy consumption and a shorter warm up period The printer returns to the standby mode from the power saver mode when it receives data from the computer or remote fax machine You can also change the status of the printer to the standby mode by pressing any button on the operator panel Admin Settings System Settings General Date...

Page 104: ...fHook Wake Up feature which wakes up from the Sleep or Deep Sleep mode when you pick up the handset of the external telephone Control Panel Selects the volume for a tone when the operator panel input is correct Invalid Key Selects the volume for a tone when the operator panel input is incorrect Machine Ready Selects the volume for a tone when the printer is ready to process a job Copy Completed Se...

Page 105: ...rches the phone numbers from the phone book for the LDAP server NOTE You can search the phone numbers only from the local phone book when Fax Server Phone Book is set to Off Admin Settings System Settings General E mail Server Address Book Specifies whether to enable the E mail Server Address Book feature which searches the e mail addresses from the address book for the LDAP server NOTE You can se...

Page 106: ... not supported by the printer as text when the printer receives it Text data is printed on A4 or Letter size paper Admin Settings System Settings Output Settings Banner Sheet Specifies the position of banner sheet and also specify the tray in which the banner sheet is loaded Admin Settings System Settings Output Settings Substitute Tray Specifies whether to use paper of a different size when the p...

Page 107: ...r to print reports on one side or both sides of a sheet of print media Admin Settings System Settings Output Settings Use Another Tray Specifies whether to enable the Use Another Tray feature which changes to another paper tray when paper runs out in the specified paper tray NOTE The size of image to print is not adjusted automatically If you select another paper tray with paper size smaller than ...

Page 108: ...gs System Settings ColorTrack Error Report Specifies whether to enable the ColorTrack Error Report feature which prints error related information if printing with ColorTrack results in an error Admin Settings System Settings NFC Tap to Print Specifies whether to add the printer to a mobile device such as a tablet or a smartphone by tapping the device to the NFC reader NOTE This is available on Del...

Page 109: ...e If you see white spots on the print output try to decrease the voltage For details about the setting values see Adjust 2nd BTR Admin Settings Maintenance Adjust Fusing Unit NOTE The print quality changes depending on the setting values you select for this item Adjusts the temperature setting of the fusing unit for each paper type When the printouts are curled try to lower the temperature When th...

Page 110: ...e RAM disk Admin Settings Maintenance Non Dell Toner Specifies whether to enable the Non Dell Toner feature which uses toner cartridge of another manufacturer CAUTION Using a non Dell toner cartridge may severely damage the printer The warranty does not cover damages caused by using non Dell toner cartridges Admin Settings Maintenance Adjust Altitude Specifies the altitude of the location where th...

Page 111: ...k Specifies whether to enable the Panel Lock feature which sets a limited access to Admin Settings with a password and to set or change the password This item is available only when Panel Lock Control is set to Enable Admin Settings Secure Settings Functions Control NOTE The Functions Control setting is available only when Panel Lock Control is set to Enable Specifies whether to enable or disable ...

Page 112: ...ture You can also restrict the feature with a password using On Password PC Scan Enables or disables the PC Scan feature You can also restrict the feature with a password using On Password Scan to USB Enables or disables the Scan to USB feature You can also restrict the feature with a password using On Password USB Direct Print Enables or disables the USB Direct Print feature You can also restrict...

Page 113: ...in Settings Secure Settings Display of Network Information Shows or hides network information in the message field of the Home screen Admin Settings Secure Settings Login Error NOTE Login Error feature is available only when Panel Lock Control is set to Enable Specifies whether to enable the Login Error feature which specifies the number of error entry attempts allowed when you log in as an admini...

Page 114: ...of time the printer waits for data to arrive from the computer The print job is canceled if the time out time is exceeded Default Settings Use Default Settings menu to modify the Copy Scan or Fax menu defaults To display the Default Settings menu press the Information button and then tap the Tools tab Default Settings Copy Defaults Modifies the Copy menu defaults Copy Defaults allows you to config...

Page 115: ...n level Default Settings Scan Defaults TIFF File Format Specifies the default TIFF file format to TIFF V6 or TTN2 Default Settings Scan Defaults Image Compression Sets the image compression level Default Settings Direct Print Defaults USB Direct Print Defaults Modifies the defaults for the Direct Print Defaults USB Direct Print Defaults menu See Print PDF TIFF NOTE For Dell H625cdw and Dell H825cd...

Page 116: ...cted MPF Mode Use Panel Settings Uses the paper size and type specified on the operator panel Use Printer Driver Settings Uses the paper size and type specified on the print driver Manual When the print job is started the printer pauses the job and shows the screen to prompt the user to load the paper of the specified size and type To continue the job check that the specified paper is loaded and t...

Page 117: ...settings for Copy Scan to E mail Fax Scan to Network Folder Scan to Computer PC Scan Scan to USB USB Direct Print and saved passwords Secure Receive settings and saved password Login Error settings Set Available Time settings Secure Job Expiration settings USB Port settings ColorTrack Mode settings ColorTrack Error Report settings Non Registered User settings NFC Authentication settings Tap to pri...

Page 118: ...118 Understanding the System Menus 5 Tap Yes Reset User App Section Resets the widget application information System Section Resets the system parameters ...

Page 119: ... is available only when RAM Disk is set to On Specifies whether and how to print the job stored as the Public Mailbox Select User ID Enter the password you specified on the print driver Select a Job Selects a job to print Select All Selects all the documents stored for this User ID Print and Delete Prints the selected job and then deletes the document from print memory Delete Deletes the specified...

Page 120: ... Select User ID Enter the password you specified on the print driver Select a Job Selects a job to print Select All Selects all the documents stored for this User ID Quantity Specifies the quantity of printout Use Driver Settings Sets the quantity of prints specified on the print driver Print Prints the selected job Print and Delete Deletes the document after it is printed Delete Deletes the speci...

Page 121: ...t the copy job with Any as the paper size and type A4 or Letter is selected as the paper size and Plain is selected as the paper type If you want to specify the size and type of paper in the MPF select MPF and specify the paper size and type Paper Size Specifies the paper size Paper Type Specifies the paper type Tray1 Tray2 1 1 Sided Copies one sided documents into one sided printouts 1 2 Sided Co...

Page 122: ...ree page document one complete set of three page document is printed one by one You can also automatically sort a copy job only when you use the Duplex Automatic Document Feeder DADF Copy 2 Up Prints every two pages of documents to fit onto one sheet of paper Copy Color Saturation Adjusts the amount of colors to make the colors darker or lighter Copy Margin Specifies the top bottom right left and ...

Page 123: ...opy features And also use to create and edit custom tiles for ID Copy For details see Creating Your Custom Tile and Editing Your Custom Tile Multiple Up Copy Use the Multiple Up Copy menus to configure various settings for Multiple Up Copy features To display the Multiple Up Copy job menu press the Home button tap and then select the Multiple Up Copy tile Quantity See Copy Darken Lighten Output Co...

Page 124: ...ve the scanned data to a USB flash drive attached to the printer See Scan Settings To display the Scan to USB job menu press the Home button tap and then select the Scan to USB tile Scan to Computer Use the Scan to Computer menus to save scanned data on a computer Enter Recipient s Address Enter the e mail address of the recipient using the keyboard Address Book Individuals Selects an e mail addre...

Page 125: ... Scan to Network Folder Scan to USB Scan to Computer Scan Settings Resolution Specifies the resolution of the scanned data Scan to Email Scan to Network Folder Scan to USB Scan to Computer Scan Settings File Format Specifies the file format to save the scanned data Scan to Email Scan to Network Folder Scan to USB Scan to Computer Scan Settings 2 Sided Scanning Specifies whether to scan one side or...

Page 126: ...can to Email Scan to Network Folder Scan to USB Scan to Computer Scan Settings Original Size Specifies the default paper size Scan to Email Scan to Network Folder Scan to USB Scan to Computer Scan Settings Margin Specifies the top bottom right left and middle margins of the scanned data Scan to Email Scan to Network Folder Scan to USB Scan to Computer Scan Settings Create Folder NOTE Create Folder...

Page 127: ...ighten Adjusts the density to make the fax darker or lighter Fax Fax Settings 2 Sided Scanning Specifies whether to scan one side or both sides of a document For a two sided document specify whether the document is bound by the long edge or short edge Fax Fax Settings Polling Receive Specifies whether to enable the Polling Receive feature which retrieves faxes from the remote fax machine when you ...

Page 128: ...USB flash drive is inserted in the front USB port Use the Print PDF TIFF menus to specify the document stored in the root file or folder in a USB flash drive See Print Settings To display the Print PDF TIFF job menu press the Home button tap and then select the Print PDF TIFF tile Print JPEG NOTE Print JPEG feature is available only when a USB flash drive is inserted in the front USB port Use the ...

Page 129: ...FF Print JPEG Print Settings Layout Specifies the output layout Select whether to print one two or four pages on one side of a sheet of print media If you select Off No Scaling the parts that do not fit are not printed print size is not adjusted automatically Print PDF TIFF Print JPEG Print Settings Image Types Sets the print image quality MPF The paper is fed from the Multipurpose Feeder MPF When...

Page 130: ...Dell Document Hub Search for Files Searches the files saved in the cloud services and print them from the printer Dell Document Hub Browse for Files Browses and prints the files saved in the selected cloud services Photos High Quality Prints the photographic images at the high quality Text Prints the text document at the standard quality Text Box Enter the keywords such as the words including the ...

Page 131: ...tag you want to use Searches for the location to save the scanned data You can search for the location across the cloud services Sets the settings of the Scan Settings Sorts the searching results by selecting the sorting order Saves the settings of the Scan Settings as Favorite Off Add Prefix Adds texts in front of the file name Prefix Suffix String Specifies the texts that are added when Add Pref...

Page 132: ...ocument Hub Smart OCR Scan File Name Option Specifies the way to name the scanned data For details about other settings see Scan Settings Dell Document Hub E mail Me Scans the document and send to you as an attached file of an e mail Dell Document Hub E mail Me File Format Specifies the file format to save the scanned data Off Add Prefix Adds texts in front of the file name Prefix Suffix String Sp...

Page 133: ...usiness Card Reader File Format Specifies the file format to save the scanned data Dell Document Hub Business Card Reader OCR Language Specifies the language for the OCR SharePoint Use the SharePoint menus to configure various settings for SharePoint To display the SharePoint job menu press Home button and then tap the SharePoint tile NOTE SharePoint is available on Dell S2825cdn SharePoint Print ...

Page 134: ...r Add App Use the Add App menus to add a variety of tiles on the Home screen File Name Enter the file name you want to use File Format Selects the file format from the list to save the scanned data Searches for the folder in the selected SharePoint server Sets the settings of the Scan Settings Off Add Prefix Adds texts in front of the file name Prefix Suffix String Specifies the texts that are add...

Page 135: ... Tool pages may be displayed with unreadable characters if the pages were configured by the language different from the language of your web browser Setting Up Internet Explorer Setting Up the Display Language 1 Select Internet Options from Tools on the menu bar 2 Select Languages in the General tab 3 Specify the display language in order of preference in the Language list Setting the IP Address o...

Page 136: ... the current status and specifications of the printer are displayed in the top frame on every page 1 Model Name Displays the model name of the printer 2 IPv4 Displays the IP address of the printer IPv6 3 Location Displays location of the printer The location can be changed in the Basic Information section on the Print Server Settings page 4 Contact Person Displays the name of the printer administr...

Page 137: ...necessary conditions for communications 5 Copy Printer Settings Copies the printer settings to one or more printers on the network having the same model number NOTE You must log in as an administrator to use this setting 6 Print Volume Displays the printing history such as paper usage and restrictions of color mode usage 7 Address Book Displays or edits the e mail address server address and fax nu...

Page 138: ...rd so that the printer settings are not changed inadvertently NOTE You must log in as an administrator to use this setting 12 Online Help Links to the Dell Support website 13 Order Supplies at Links to the Dell website for ordering supplies 14 Contact Dell Support at Links to the Dell Support website 15 Dell Document Hub at Links to the Dell Document Hub website 1 Refresh Button Receives the curre...

Page 139: ...rinter Jobs Job List Completed Jobs Printer Settings Printer Settings Report Menu Settings Reports Printer Settings System Settings Network Settings USB Settings PCL Settings PS Settings PDF Settings Secure Settings Copy Defaults Copy Color Balance Copy Settings Fax Defaults Fax Settings Scan Defaults Direct Print Defaults USB Direct Print Defaults 6 MIFARE Customized Card Printer Maintenance Pape...

Page 140: ...NMP Scan to Network Folder SNTP AirPrint Mopria Google Cloud Print Dell Document Hub 5 Proxy Server Wi Fi 2 Wi Fi Direct 4 Reset Print Server Security Set Password Authentication System Kerberos Server LDAP Server LDAP Authentication LDAP User Mapping SSL TLS IPsec 802 1x 3 IP Filter SMTP Domain Filtering Copy Printer Settings Copy Printer Settings Copy Printer Settings Copy Printer Settings Repor...

Page 141: ... the toner drum cartridge and or waste toner box is OK for use or the toner drum cartridge and or waste toner box needs to be replaced soon or now Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Consumables Cyan Drum Cartridge Magenta Drum Cartridge Yellow Drum Cartridge Black Drum Cartridge Waste Toner Box Paper Trays Status OK Indicates that there is some paper in the tray b...

Page 142: ...u to display the Printer Settings Report Printer Settings and Printer Maintenance tabs and to configure the printer settings ID Displays the job ID Job Name Displays the file name of the job being processed Owner Displays the name of the job owner Host Name Displays the name of the host computer Job Status Displays the status of the job being processed Job Type Displays the type of the job being p...

Page 143: ...s tab includes System Settings Network Settings USB Settings PCL Settings PS Settings PDF Settings Secure Settings Copy Defaults Copy Color Balance Copy Settings Fax Defaults Fax Settings Scan Defaults Direct Print Defaults USB Direct Print Defaults and MIFARE Customized Card pages System Settings Configures the basic printer settings System Settings Panel Settings PCL Fonts List PCL Macros List P...

Page 144: ...one Alert Tone Sets the volume of the tone that is emitted when a problem occurs or disables the tone Out of Paper Tone Sets the volume of the tone that is emitted when the printer runs out of paper or disables the tone Low Toner Alert Tone Sets the volume of the tone that is emitted when the toner is low or disables the tone Auto Clear Alert Tone Sets the volume of the tone that is emitted 5 seco...

Page 145: ...d 2 Sided Sets whether to print on both sides of letterhead A4 Letter Switch Sets whether to print A4 size jobs on Letter size paper if A4 is not available in the paper trays and vice versa A5 Statement Switch Sets whether to print A5 size jobs on Statement size paper if A5 is not available in the paper trays and vice versa Report 2 Sided Print Sets whether to print reports on both sides a sheet o...

Page 146: ...e number of copies to print Image Enhance Sets whether to enable the Image Enhancement feature Hex Dump Sets whether to help isolate the source of a print job problem With Hex Dump selected all data sent to the printer is printed in hexadecimal and character representation Control codes are not executed Draft Mode Sets whether to print in the draft mode Line Termination Sets how to handle line ter...

Page 147: ...s with a password and to set or change the password PDF Settings Quantity 2 Sided Print Sets whether to print on both sides of a sheet of paper Print Mode PDF Password Sets a password Re enter PDF Password Confirms the set password Collation Sets whether to sort the output Output Size Layout Default Color Detect Job Separator Sets whether to detect the end of the job in printing PDF files successi...

Page 148: ...sword Fax Driver Sets whether to enable or disable the fax driver function Scan to Network Folder Sets whether to lock the Scan to Network Folder feature with a password Scan to Computer Sets whether to lock the Scan to Computer feature with a password PC Scan Sets whether to lock the PC Scan feature with a password Scan to USB Sets whether to lock the Scan to USB feature with a password USB Direc...

Page 149: ...py scan fax and print functions Secure Job Expiration NOTE Secure Job Expiration feature is available only when RAM Disk is enabled Specifies the date and time to delete the files stored as Secure Print in the RAM disk Copy Defaults Creates your own default copy settings Desktop Login Desktop Authentication Sets the authentication method Authentication System Click to display the Authentication Sy...

Page 150: ...efault copy density Sharpness Sets the default sharpness level Color Saturation Adjusts the saturation of colors to make the colors lighter or darker Auto Exposure Sets whether to suppress the background to enhance text on the copy Auto Exposure Level Sets the background suppression level Copy Settings 2 Sided Copying Sets whether to print on both sides of a sheet of paper Binding of Original Sets...

Page 151: ... Sets whether to scan both sides of a document Binding of Original Sets the binding position for the two sided scanning Darken Lighten Sets the default density to fax your documents lighter or darker Delayed Send Sets the fax transmission start time when sending a fax at a specified time Fax Line Settings Fax Number Allows you to enter the fax number of the printer to be printed on the header of f...

Page 152: ...ve ring pattern configure the fax setup to monitor for that specific ring pattern Ring Tone Volume Sets the volume of the ring tone which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode is set to Telephone Fax Auto Receive Fax Sets the interval at which the printer goes into the fax receive mode after answering an incoming call Auto Receive Tel Fa...

Page 153: ...ccurs during the transfer Forwarding E mail Address 1 Allows you to enter the e mail address to which incoming faxes are to be forwarded Forwarding E mail Address 2 Forwarding E mail Address 3 Forwarding E mail Address 4 Forwarding E mail Address 5 Forward to Server Forwards incoming faxes to a specified server address Prints incoming faxes if an error occurs during the transfer Server Type Sets t...

Page 154: ...ts whether to print the information of the sender on the header of faxes ECM Sets whether to enable the Error Correction Mode ECM To use the ECM the remote machines must also support the ECM Modem Speed Allows you to adjust the fax modem speed when a fax transmission or reception error occurs Display Manual Fax Recipients Sets whether to show the fax number of the recipient on the Sending Fax scre...

Page 155: ...the default background suppression level Margin Top Bottom Sets the value of the top and bottom margins Margin Left Right Sets the value of the left and right margins Margin Middle Sets the value of the middle margin TIFF File Format Sets the TIFF file format to TIFF V6 or TTN2 Image Compression Sets the image compression level File Naming Mode Sets the detailed settings of File Naming Mode to Aut...

Page 156: ...ler 2nd BTR To lower the voltage set negative values To increase set positive values If you see mottles on the print output try to increase the voltage If you see white spots on the print output try to decrease the voltage NOTE The print quality changes depending on the setting values you select for this item Adjust Fusing Unit Specifies the optimum temperature settings for printing for the fusing...

Page 157: ...NV memory After executing this setting and restarting the printer all the menu parameters are reset to their default values Adjust Fusing Unit Plain 60 90g m2 Sets the temperature settings for the fusing unit for each paper type Plain Thick 91 105g m2 Covers 106 176g m2 Covers Thick 177 220g m2 Coated 106 176g m2 Coated Thick 177 220g m2 Label Envelope Recycled Clean Developer Clean Developer and ...

Page 158: ...re the printer is being used Clock Settings Specifies the clock settings Reset Defaults Reset Defaults User Fax Section and restart printer Click Start to reset the fax number entries in the address book Reset Defaults User Scan Section and restart printer Click Start to reset the e mail and server address entries in the address book Reset Defaults User Account Section and restart printer Click St...

Page 159: ...t Settings TCP IP SMB E Mail Server Bonjour mDNS SNMP Scan to Network Folder SNTP AirPrint Mopria Google Cloud Print Dell Document Hub Proxy Server Wi Fi Wi Fi Direct and Reset Print Server pages Basic Information Configures basic information of the printer Machine Clock Date Format Time Format Time Zone Set Date Set Time Web Link Customization Select Reorder URL Sets a URL to be linked to Order S...

Page 160: ... contents of the status display pages automatically Ethernet Ethernet Settings Auto Detects the Ethernet transmission rate and the duplex mode 10Base T Half Duplex Specifies as the default value 10Base T Full Duplex 100Base TX Half Duplex 100Base TX Full Duplex 1000Base T Full Duplex Current Ethernet Settings MAC Address Energy Efficient Ethernet Select the check box to enable the Energy Efficient...

Page 161: ...et Mask When an IP address is being set manually the subnet mask is specified using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 255 255 255 255 255 cannot be specified as the subnet mask Manual Gateway Address When an IP address is being set manually the gateway address is specified using the format nnn nnn nnn nnn Each octet that makes up nn...

Page 162: ...ens can be used If you need to specify more than one domain name separate them using a comma or semicolon Time out Sets the time out period Priority to IPv6 DNS Name Resolution Select the check box to enable the DNS Name Resolution feature WINS WINS Mode Allows you to enable or disable the automatic setting of the primary and secondary WINS server addresses via DHCP WINS Primary Server Manually se...

Page 163: ... Out Sets the connection time out period HTTP Port Number Sets the port number to 80 or from 8000 to 9999 Simultaneous Connections Displays the maximum number of simultaneous connections CSRF Protection Select the check box to enable the CSRF Protection Connection Time Out Sets the connection time out period Telnet Password Sets the password for Telnet Re enter Password Confirms the set password C...

Page 164: ...can be used If specifying more than one address separate them using commas POP User Password Sets the POP3 account password using up to 31 alphanumeric characters Re enter POP User Password Confirms the set password Reply Address Designates the reply e mail address sent with each E mail Alert SMTP Server Connection Displays the status of the SMTP server connection E Mail Alert Settings E Mail List...

Page 165: ...eekly only Sets the day of the week the reports are sent Monthly Settings for Monthly only Sets the day of the month the reports are sent Destination E Mail Address 1 Allows you to enter the e mail address to which the reports are sent to Destination E Mail Address 2 Allows you to enter the e mail address to which the reports are sent to LAN1 Host Name Sets the host name up to 63 alphanumeric char...

Page 166: ... Characters entered for community name in the previous settings are not displayed on the screen The default Read Write Community is private Re enter Community Name Read Write 1 Enter the community name to access read and write data again to check it Community Name Trap 1 Sets the community name used for trap up to 31 alphanumeric characters The original setting remains valid if no input is made Ch...

Page 167: ...the administrator account using 8 to 32 alphanumeric characters Re enter Privacy Password Confirms the set password Print Drivers Remote Client Account Account Enabled Select the check box to enable the print drivers and remote client account Reset to default Password Click to reset the password for the print drivers and remote client account to default FTP Client Connection Time Out Sets the conn...

Page 168: ...Geo Location Enter the physical location of the printer IPP Authentication Basic Authentication Select the check box to enable the basic authentication scheme User Name Enter the user name Password Enter the user password Re enter Password Re enter the user password for confirmation SSL TLS SSL TLS Click Settings to display the SSL TLS page Supply Levels Cyan Toner Cartridge Displays the toner lev...

Page 169: ...ters can be entered Network Type Sets the network type from either Ad Hoc or Infrastructure MAC Address Displays the MAC address of the printer Link Channel Displays the channel number of the wireless connection for the printer Link Quality Displays the quality of the wireless network connection for the printer Security Settings Encryption Select the encryption type from the list No Security Sets ...

Page 170: ...Key 1 Enter the WEP key 1 again to check it WEP Key 2 Sets the WEP key set used through the wireless network only when WEP 128bit or WEP 64bit is selected for Encryption Re enter WEP Key 2 Enter the WEP key 2 again to check it WEP Key 3 Sets the WEP key set used through the wireless network only when WEP 128bit or WEP 64bit is selected for Encryption Re enter WEP Key 3 Enter the WEP key 3 again to...

Page 171: ... when selecting the printer name on your mobile device WPS Setup Configures the Wi Fi Direct network using Wi Fi Protected Setup WPS Group Owner Sets the printer as the Group Owner when using Wi Fi Direct Setting the printer to become the group owner makes it possible for mobile devices to discover the printer The SSID of the printer is displayed in the list of wireless networks on your mobile dev...

Page 172: ...gs Select the authentication system from the list Authentication Type for ColorTrack PRO Authentication System Settings Select the authentication system from the list When the server you are accessing uses the Kerberos authentication select Kerberos Windows as the authentication method and specify the server settings in Kerberos Server Optional Information Server Response Time Out Sets the amount ...

Page 173: ...lect Wait to specify the time Search Name Order Sets the search order Server Address Book Select the check box to enable the server address book Server Phone Book Select the check box to enable the server phone book Server Information for ColorTrack PRO IP Address Host Name Port Sets IP address or the host name and the port address The port address must be 389 636 3268 3269 or between 5000 and 655...

Page 174: ...ribute type of the common name set for the LDAP server Surname Sets the attribute type of the surname set for the LDAP server Given Name Sets the attribute type of the given name set for the LDAP server E mail Address Sets the attribute type of the e mail address set for the LDAP server Fax Phone Sets the attribute type of the fax phone number set for the LDAP server SSL TLS HTTP SSL TLS Communica...

Page 175: ...to 9999 days Generate Signed Certificate Click to generate the self signed certificate Certificate Signing Request CSR Click to display the Certificate Signing Request CSR page and to create a certificate signing request from the page Digital Signature Algorithm Select the digital signature algorithm Public Key Size Select the public key size 2 Letter Country Code Required Enter the 2 letter count...

Page 176: ...ertification from the page Category Select the device to certificate Certificate Purpose Select the connection to certificate Certificate Order Select the order to certificate Display the List Click to display the Certificate List page Delete All Certificates Delete Click to delete all the certificates Cancel Certificate List 2 Category Displays the device to certificate selected at the Certificat...

Page 177: ...the public key method Size of Public Key Displays the size of public key Valid From Displays the time the certificate is valid Valid Until Displays the time the certificate is invalid Status Displays whether certificate is valid or not Certificate Purpose Displays the purpose of certificate Certificate Selection Status Displays the type of device certificate you selected E mail Address Displayed o...

Page 178: ...he shared key again to check it IKE SA Lifetime Sets the lifetime for IKE SA from 5 to 28 800 minutes IPsec SA Lifetime Sets the lifetime for IPsec SA from 5 to 2 880 minutes DH Group Sets the DH group PFS Select the check box to enable the PFS setting Remote peers IPv4 address Sets the IP address to connect to Remote peers IPv6 address Sets the IP address to connect to Non IPsec communication pol...

Page 179: ...t sending e mails through the E Mail Alert feature Copy Printer Settings Copy Printer Settings The Copy Printer Settings tab includes the Copy Printer Settings and Copy Printer Settings Report pages Copy Printer Settings To copy the printer settings to one or more printers on the network having the same model number NOTE This feature allows you to copy printer settings to up to 10 destination prin...

Page 180: ...the destination printer to verify if the settings were successfully copied Copy Printer Settings Report Displays whether the printer setting is successfully copied to the destination printers NOTE The history is cleared by turning off the printer Print Volume Print Volume The Print Volume tab includes the Print Volume and Dell ColorTrack pages Print Volume Displays the number of printed pages This...

Page 181: ...esults in an error Edit Print User Registration User Registration 2 Click Edit User Registration to display the Edit Print User Registration page To register a user click Create to open the Print User Settings page To delete a user click Delete to open the Delete User page Clicking Back returns the screen to the status prior to deleting the user To check or change the registered user click Confirm...

Page 182: ...lick Delete on the E Mail Address top page E Mail Group Displays the e mail address entries registered on the E Mail Group page E Mail Address Address List to Selecting each button displays a list of entries for the group of user IDs indicated on the button ID Displays the user ID Name Displays the user name Not in Use is displayed when there is no registration Address Displays the e mail address ...

Page 183: ...ssigned group name Not in Use is displayed when there is no registration Delete Deletes the entry for the selected group ID Confirm Change Displays a dialog box where you can edit the entry for the selected group ID Create Displays a dialog box where you can create a new entry under the selected group ID E Mail Group E Mail Group ID Displays the selected group ID Name Allows you to view or edit th...

Page 184: ...you to view or change the server name assigned to the server ID or enter a new server name Server Type Allows you to view the server type if you click Confirm Change Allows you to edit the server type if you click Create FTP 1 Select this to store scanned data on a server via the FTP protocol SMB 1 Select this to store scanned data on a computer via the Server Message Block SMB protocol Server Add...

Page 185: ... on the FAX Speed Dial top page FAX Group Displays the fax group entries registered on the FAX Group page FAX Speed Dial Speed Dial List to Selecting each button displays a list of entries for the group of speed dial codes indicated on the button Speed Dial Displays the speed dial ID Name Displays the assigned name for a speed dial ID Phone Number Displays the speed dial code Not in Use is display...

Page 186: ...ed when there is no registration Delete Deletes the entry for the selected group ID Confirm Change Displays a dialog box where you can edit the entry for the selected group ID Create Displays a dialog box where you can create a new entry under the selected group ID FAX Group FAX Group ID Displays the selected group ID Name Allows you to view or edit the name assigned for the group ID or enter a ne...

Page 187: ...in tray1 Tray 1 Custom Paper Size Y Sets the length of custom size paper loaded in tray1 Tray 1 Custom Paper Size X Sets the width of custom size paper loaded in tray1 Tray 1 Display Prompt Sets whether to display a popup message that prompts the user to set the paper size and type when the paper is loaded in tray1 Tray 2 Paper Size 2 Sets the size of paper loaded in the optional 550 sheet feeder ...

Page 188: ... print media Do not use ink jet print media in the printer To help avoiding jam see Before Loading Supported Print Media Multipurpose Feeder MPF Paper Size A4 210 297 mm B5 182 257 mm A5 148 210 mm B6 128 182 mm A6 105 148 mm Letter 8 5 11 inches Folio 8 5 13 inches Legal 8 5 14 inches Executive 7 25 10 5 inches Statement 5 5 8 5 inches Envelope 10 104 8 241 3 mm Monarch 98 4 190 5 mm DL 110 220 m...

Page 189: ...d Thick 2 Label Light 2 Label Normal 2 Envelope 2 Recycled Letterhead 2 Preprinted 2 Prepunched 2 Color Loading Capacity 50 sheets of the standard paper Paper Size A4 210 297 mm B5 182 257 mm A5 148 210 mm B6 128 182 mm A6 105 148 mm Letter 8 5 11 inches Folio 8 5 13 inches Legal 8 5 14 inches Executive 7 25 10 5 inches Statement 5 5 8 5 inches Envelope 10 104 8 241 3 mm Monarch 98 4 190 5 mm DL 1...

Page 190: ...2 Recycled Letterhead 2 Preprinted 2 Prepunched 2 Color Loading Capacity 250 sheets of the standard paper Paper Size A4 210 297 mm B5 182 257 mm A5 148 210 mm Letter 8 5 11 inches Folio 8 5 13 inches Legal 8 5 14 inches Executive 7 25 10 5 inches Custom 1 Width 76 2 215 9 mm 3 8 5 inches Length 190 5 355 6 mm 7 5 14 inches Paper Type Plain Light Plain Normal Plain Thick Covers Thin 2 Covers Thick ...

Page 191: ... Pre printed paper that requires a registration the precise print location on the page greater than 0 09 inch such as Optical Character Recognition OCR forms In some cases you can adjust registration with your software program to successfully print on these forms Erasable bond synthetic paper and thermal paper Rough edged rough or heavily textured surface paper or curled paper Recycled paper conta...

Page 192: ... meet these requirements latex inks might not If you are in doubt contact your paper supplier Recommended Pre Punched Print Media Use only pre punched paper made at the paper manufacturer Do not drill print media which are already packaged in a ream Using them may result in paper jams Pre punched print media can include more paper dust than standard print media The printer may require more frequen...

Page 193: ...ck backing material Do not use labels that have exposed adhesive Do not use label sheets that have adhesive to the edge of the sheet It is recommended that zone coating of the adhesive is done at least 1 mm 0 04 inch away from edges Otherwise a jam may occur in the printer and adhesive material may contaminate the printer and cartridges WARNING Contaminating the printer and cartridges with adhesiv...

Page 194: ...dicated by the load line labels in the tray Do not load wrinkled creased damp or curled print media Flex fan and straighten the print media before loading Do not use print media that you have cut or trimmed Do not mix different print media sizes weights or types in the same print media source Make sure that the recommended print side is facing up when you load the print media Do not remove the fee...

Page 195: ...ay out of the printer For the optional 550 sheet feeder a Pull the tray of the optional 550 sheet feeder halfway out of the printer b Hold the tray with both hands slightly tip the front of the tray upwards and then pull it out completely ...

Page 196: ... the print media flex and fan the sheets Straighten the edges of the stack on a level surface 4 Load the print media into the tray with the recommended print side facing up NOTE Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams When loading coated paper load one sheet at a time When loading letterhead pre printed or pre punched paper see Loading Letterhead P...

Page 197: ...nt media adjust the width guides and slide the extendable part of the tray by pinching the length guide and sliding it until it rests lightly against the edge of the paper 6 Insert the tray into the printer and push until it stops NOTE If the front side of the tray is extended the tray protrudes when it is inserted into the printer 7 When the Tray Configuration screen appears tap Size ...

Page 198: ...oading Envelopes in the Tray1 NOTE Use only recommended envelopes See Recommended Envelopes The following guidelines describe how to load envelopes Use only freshly unpackaged and undamaged envelopes If you do not load envelopes in the tray right after they have been removed from the package they may bulge To avoid jams press firmly across the whole envelopes to flatten them as shown in the illust...

Page 199: ...rint side faces up and the bottom edge the edge with no flaps enters the printer first When loading envelopes with the flaps closed load the envelopes so that the print side faces up and the top edge the edge with flaps enters the printer first Loading Print Media in the Multipurpose Feeder MPF NOTE Do not add or remove print media when there is still print media in the MPF or when the printer is ...

Page 200: ...200 Loading Print Media 1 Gently pull and open the MPF cover NOTE Extend the extension tray as necessary 2 Slide the width guides according to the paper size that you want to load ...

Page 201: ...width guides rest lightly against the edge of the print media stack NOTE Overtightening the guides may cause jams 5 When the MPF Configuration screen appears tap Size 6 Tap or until the desired paper size appears and then select the size 7 Tap Type 8 Tap or until the desired paper type appears and then select the type 9 Tap OK Loading Envelopes in the MPF NOTE Use only recommended envelopes See Re...

Page 202: ...mum height quantity of envelopes that can be loaded in the MPF is approximately 5 mm 0 19 inch 5 envelopes When printing on envelopes set the print media source to the MPF From the print driver select Envelope for the paper type and then select the correct size of the envelope Adjust the width guides accordingly after envelopes are loaded Envelope 10 Monarch or DL Load the envelopes with the flaps...

Page 203: ... Labels The following guidelines describe how to load labels Do not load labels in the MPF together with other types of paper Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Set the paper type to Label from the print driver Portrait orientation is preferred especially when printing bar codes Do not print within 1 mm 0 04 inch of the die cut Do n...

Page 204: ... Linking Trays The printer links the trays when you load the same size and type of print media in them The first tray is utilized until the print media runs out after which the next tray is used NOTE The print media should be the same size and type in each tray The Multipurpose Feeder MPF cannot be linked to any of the tray sources After loading the selected trays with the same size and type of pr...

Page 205: ...nusual characteristics Do not use carbon or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper and torn paper Do not use documents with staples or paper clips Do not use documents exposed to adhesives or solvent based materials such as glue ink and correcting fluid Do not use document that you have cut or trimmed Do not use wrinkled creased d...

Page 206: ...nt s first into the DADF NOTE Overtightening the guides may cause jams Before loading the document s on the DADF straighten the edges of the stack of the document s Use the document stopper when copying a legal size document Loading a Document on the Document Glass NOTE Make sure that no document is in the DADF If any document is detected in the DADF it takes priority over the document on the docu...

Page 207: ...ument cover NOTE Leaving the document cover open while copying may affect the copy quality and increase the toner consumption If you are copying scanning faxing a page from a book or magazine lift the cover until its hinges are caught by the stopper and then close the cover If the book or magazine is thicker than 30 mm start copying scanning faxing with the cover open ...

Page 208: ...208 4 Printing Copying Scanning Faxing and Dell Document Hub Printing 209 Copying 218 Scanning 221 Faxing 247 Dell Document Hub 263 Printing and Scanning Directly From SharePoint 272 ...

Page 209: ...ile menu select Print 3 Check that the correct printer is selected in the dialog box and then check and change the print settings in the dialog box 4 For Windows click Preferences adjust print settings that are not available in the dialog box and then click OK For OS X proceed to step 5 5 Click Print NOTE You can switch the paper size loaded in the tray between A4 and letter Also you can switch th...

Page 210: ...he left Duplex Printing The duplex printing feature allows you to print on both sides of a sheet of paper NOTE The duplex printing feature does not support thick cover paper thick coated paper labels and envelopes Using Duplex Print For Windows The following procedure uses a typical Windows program on Windows 7 Windows 10 as an example 1 Open the file you want to print 2 Open the print dialog box ...

Page 211: ...hen the XML Paper Specification XPS or PostScript PS driver is used booklet print is not available You must select Flip on Long Edge in the Duplex when using the booklet print feature Flip on Long Edge Assumes binding along the long edge of the page left edge for portrait orientation and top edge for landscape orientation The following illustration shows long edge binding for portrait and landscap...

Page 212: ...nfidential documents see Secure Print and Private Mailbox If you want to store the print job in the printer for re printing see Private Mailbox and Public Mailbox If you want to prevent large number of misprinted copies see Proof Print Secure Print You can temporarily store print jobs secured with a password in the memory Users with the password can print them from the operator panel This feature ...

Page 213: ...inted so you can check the print result If you do not have problems with the print result you can choose to print more copies This prevents large number of misprinted copies Procedures for Printing Stored Print NOTE The stored print feature is not available when a print job is too large for the available memory The stored print feature is available when using the Printer Control Language PCL or Po...

Page 214: ...screen If you have selected Secure Print or Private Mailbox in step 3 enter the password using the number pad and then tap OK NOTE If you enter an invalid password the message Incorrect password Try again appears Tap Close to return to the screen for entering the password 5 Select the desired document If the desired document is not displayed tap or to scroll through the screen To specify the numbe...

Page 215: ...nect any device other than a USB flash drive to the front USB port of the printer Do not remove the USB flash drive from the front USB port until the printer has finished printing NOTE If the Functions Control setting is set to On Password you need to enter the four digit password to use the function If the Functions Control setting is set to Off the function is disabled and the menu is not displa...

Page 216: ...Color printing is secured with a password if the Functions Control setting for USB Direct Print is set to On Color Password If you set Output Color to Full Color and the Functions Control setting for USB Direct Print to On Color Password you are required to enter the four digit password Only PDF TIFF or JPEG files created using the scan function of the printer can be printed through the USB Direct...

Page 217: ...eport see Report List You can reset settings to their default values from the operator panel See Resetting Defaults 1 Press the Information button 2 Tap the Tools tab Admin Settings If Panel Lock Control is set to Enable enter the password See Panel Lock 3 Tap PCL PS or PDF 4 Select the desired menu item If the desired menu item is not displayed tap or to scroll through the screen 5 Select the des...

Page 218: ...Scanner 1 Place a single document facing down on the document glass and then close the document cover See Loading Documents 2 Press the Home button 3 Tap Copy 4 Check and change the copy settings See Copy 5 In Quantity tap or to specify the number of copies 6 Tap Copy NOTE To cancel a copy job tap Stop at any time while scanning a document Making Copies From the DADF CAUTION Do not load more than ...

Page 219: ...hange the copy settings See Copy 5 In Quantity tap or to specify the number of copies 6 Tap Copy NOTE Color copy is secured with a password if the Functions Control setting for Copy is set to On Color Password If you set Output Color to Full Color and the Functions Control setting for Copy to On Color Password you are required to enter the four digit password After the front side of the ID card is...

Page 220: ...the Tool Box on Dell Printer Hub Dell Printer Management Tool or Dell Printer Configuration Web Tool See the help on the Tool Box or Dell Printer Configuration Web Tool To specify your own default settings 1 Press the Information button 2 Tap the Tools tab Default Settings Copy Defaults 3 Select the desired menu item If the desired menu item is not displayed tap or to scroll through the screen 4 S...

Page 221: ...ment after you scan it to your computer For the best results use these recommended settings Type Resolution Documents 300 dpi black and white or 200 dpi grayscale or color Documents of poor quality or that contain small text 400 dpi black and white or 300 dpi grayscale Photographs and pictures 100 200 dpi color or 200 dpi grayscale Images for an inkjet printer 150 300 dpi Images for a high resolut...

Page 222: ...e The scanned data is saved in the Documents folder for Windows or on the desktop for OS X by default To change the location to save see Changing the Location to Save the Scanned Data NOTE You must connect your computer via USB for selecting the Scan to Computer feature from the operator panel Network connection is not supported This feature is supported on both Windows and OS X 1 Load the documen...

Page 223: ...he printer is connected using Web Services on Devices WSD 3 Click Start Devices and Printers 4 Right click the icon of the printer and then click Scan profiles 5 Select the scanner and then click Edit 6 Specify the various settings of the profile including the Source where the documents are loaded Scanning and Sending Images to the Computer 1 Load the document s See Loading Documents 2 Press the H...

Page 224: ...NOTE Dell Printer Hub and Dell Printer Management Tool are supported on Windows 7 or later To open Dell Printer Hub or Dell Printer Management Tool The following procedure uses Windows 7 Windows 10 and OS X 10 10 as examples For Windows 7 Click Start All Programs Dell Printers Dell Printer Hub Dell Printer Management Tool For Windows 10 Click the Start button Dell Printer Hub Dell Printer Manageme...

Page 225: ...and Sound Devices and Printers 3 Right click the printer and then select Start scan 4 Specify the necessary settings for scanning and then click Scan NOTE When you use Windows Vista use the drawing software such as Microsoft Photo Gallery select the printer connected using the Web Services on Devices WSD and start scanning Scanning Using the TWAIN Driver With the TWAIN driver you can import scanne...

Page 226: ...m Scanning Using the Windows Image Acquisition WIA Driver Windows Image Acquisition WIA is one of the standard components provided by Windows XP and later operating systems and works with digital cameras and scanners Unlike the TWAIN driver the Windows Image Acquisition WIA driver allows you to scan an image and easily manipulate those images without using additional software ...

Page 227: ...e such as Microsoft Paint for Windows NOTE When using Windows Vista or Windows Server 2008 use Windows Photo Gallery instead of Microsoft Paint When using programs that utilize Windows Image Acquisition WIA 2 0 such as Windows Fax and Scan on Windows Vista Windows 7 Windows 8 Windows 8 1 and Windows 10 the Feeder Scan both sides option can be selected for duplex scanning 3 Click Paint From scanner...

Page 228: ...tructure mode In such a case simultaneous connection with Wi Fi Direct and Wi Fi infrastructure mode may not work properly The printer connected with Wi Fi Direct supports the following protocols LPD Port9100 WSD Bonjour mDNS SNMPv1 v2c Dell Printer Configuration Web Tool TWAIN WIA ICA WSD stands for Web Services on Devices Scanning via Wi Fi Direct The scanning procedure varies depending on the m...

Page 229: ...rk Overview for Scanning to a Shared Folder Using SMB NOTE The setup for Scan to Network Folder via SMB can be configured easily with the bundled Address Book Editor utility For details about Address Book Editor see Using Address Book Editor Scan to Network Folder can be also accomplished with the Web Services on Devices WSD function For details about scanning using the Web Services on Devices WSD...

Page 230: ...ccounts and Family Safety User Accounts Create a password for your account 2 Add in a password for your user login account For Windows 10 1 Right click the Start button and then click Settings 2 Click Accounts Sign in options Add under Password 3 Add in a password for your user login account For OS X 10 10 1 Click System Preferences Users Groups Change Password 2 Enter a password for your user log...

Page 231: ...ame box NOTE Write down the shared name as you need to use this name in the next setting procedure 6 Click Permissions to create a write permission for this folder 7 Click Add 8 Search user login name by performing either of the following Click Advanced and then search user login name Enter the user login name in the Enter the object names to select text box and then click Check Names ...

Page 232: ...ou have created For example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory When you are finished creating a shared folder proceed to Setting SMB FTP Destination Into the Address Book For OS X 10 10 1 Create a folder in the desired directory on your computer MyShare is used as an example folder name 2 Click the...

Page 233: ...rver proceed to Sending the Scanned Data on the Network Confirming the IP Address of Your Computer Perform the following procedure to check the IP address of the computer For Windows The following procedure uses Windows 7 Windows 10 as an example 1 For Windows 7 Click Start All Programs Accessories Run For Windows 10 Right click the Start button and then click Run 2 Enter cmd in the text box and t...

Page 234: ...ing 2 Click Address Book If a security login dialog box appears enter user name and password NOTE The default user name is admin and the default password is left blank NULL 3 Click the Server Address tab Create ...

Page 235: ...red Folder SMB Only For SMB only Example Share Sharefolder Server Path Enter the path of the sub folder within the shared folder If you have not created a sub folder leave this blank When entering the sub folder path make sure that the sub folder is already created Do not enter the name of the shared folder Example Shared Folder name MyShare Second level folder name MyPic Enter MyPic If you have c...

Page 236: ... click Address Book Editor 2 Perform either of the following Click New Device Address Book New Server Login Name Enter the user account name to allow access to a shared folder on your computer or to an FTP server For FTP Contact your system administrator For SMB Windows login name that you have specified in Setting a User Account SMB Only Login Password Enter the password corresponding to the abov...

Page 237: ...MB only Example Share Sharefolder Path Enter the path of the sub folder within the shared folder If you have not created a sub folder leave this blank When entering the sub folder path make sure that the sub folder is already created and do not enter the name of the shared folder Example Shared Folder name MyShare Second level folder name MyPic Enter MyPic If you have created a sub folder within a...

Page 238: ...lash Drive Procedures To store the scanned data to a USB flash drive NOTE If you insert a USB flash drive to the front USB port first the USB Drive Detected screen may appear In this case select Scan to USB and then proceed to step 6 1 Load the document s See Loading Documents 2 Press the Home button 3 Insert a USB flash drive into the front USB port of the printer Login Password Enter the passwor...

Page 239: ...ist in the USB flash drive the folder names appear on the touch panel 2 Select a folder to save the scanned data NOTE The default saving location is the root directory of the USB flash drive You cannot directly enter a folder path using the numeric keypad You can select any folder in the USB flash drive but cannot create a new folder in this step You should always create a new folder before connec...

Page 240: ...ngs whenever you send the e mail Setting the DNS Server Address To set the DNS server address to the printer perform the following procedure 1 Start Dell Printer Configuration Web Tool See Starting Dell Printer Configuration Web Tool 2 Click Print Server Settings the Print Server Settings tab TCP IP 3 Perform either of the following If you are using DHCP for TCP IP setting for the printer Select t...

Page 241: ...l Send Authentication drop down list box specify the authentication method for outgoing e mail For example SMTP AUTH Login d In the SMTP Login User text box set the SMTP login user Up to 63 alphanumeric characters periods hyphens underscores and at symbols can be used If specifying more than one address separate them using commas For example abc gmail com NOTE It is not recommended to share a pers...

Page 242: ...ord text box enter the POP user password again to check it h In the Reply Address text box enter the reply e mail address sent with each E Mail Alert 4 Click Apply New Settings If SSL TLS is not used or if Invalid POP before SMTP Plain or POP before SMTP APOP is selected for E Mail Send Authentication the mail server settings are complete If SMTP authentication is selected for E Mail Send Authenti...

Page 243: ...the address using the keyboard c Tap Done You can remove or edit the recipient by tapping and the recipient you specified If you want to select from the following types of address books a Tap Address Book b Select a recipient from either of the following Tap Individuals to select an e mail address registered in the address book Tap Groups to select a group of e mails registered in the address book...

Page 244: ...k and change the scan settings See Scan Settings 6 Tap Send When the document is loaded on the document glass the screen prompts you to scan another page If you want to scan another page place the document and then tap Continue If you are finished scanning tap Done Managing the Scanner You can select the port connected to the computer or set the password for the scanner from the TWAIN driver Open ...

Page 245: ...eria Dialog Box Windows only Password Settings In the Password Settings tab you can input the password that is set for your scanner to access from your computer to the printer Search all scanners from the network Windows only Select to search scanners in your network Scanner List Displays a list of detected scanners Search again Click to search the scanners in your network Search Criteria Windows ...

Page 246: ...inter Configuration Web Tool 1 Press the Information button 2 Tap the Tools tab Default Settings Scan Defaults 3 Select the desired menu item If the desired menu item is not displayed tap or to scroll through the screen 4 Select the desired setting or enter the value and then tap OK 5 Repeat steps 3 and 4 as needed Password for Scanner Enter the password ...

Page 247: ... have already performed the initial settings for fax when you first turned on the printer you can skip this procedure See Setting Initial Settings on the Operator Panel If you have not performed the initial settings for fax you can perform initial settings using Dell Printer Easy Install or the operator panel Specifying the Fax Initial Settings Using Dell Printer Easy Install 1 Insert the Software...

Page 248: ...utton Tools tab Admin Settings Fax Settings Incoming Defaults Tone Pulse From the Information button Tools tab Admin Settings Fax Settings Transmission Defaults For details about each menu see Fax Settings Changing the Fax Settings 1 Press the Information button 2 Tap the Tools tab Admin Settings Fax Settings If Panel Lock Control is set to Enable enter the password See Panel Lock 3 Select the des...

Page 249: ...e Address Book and Phone Book For details about Network Phone Book see Using the Server Address Book and Server Phone Book The fax number needs to be registered before you can select Address Book If you want to select from the speed dial a Tap Speed Dial b Enter the speed dial number using the number pad c Tap Done You can add more fax numbers by tapping 6 Tap Send NOTE To cancel the fax job tap S...

Page 250: ... error message tap Close to clear the message and send the document again You can set the printer to print a confirmation report after each fax transmission See Fax Transmit Automatic Redialing If the number you have dialed is busy or there is no answer when you send a fax the printer redials the number every minute based on the number set in the redial settings For details about how to change the...

Page 251: ...ored documents are sent as soon as the printer is activated If the specified start time overlaps with the time periods for the available time or the fax function the printer cannot send the delayed fax at the specified time For details about the available time and the fax function see Set Available Time and Functions Control Sending a Fax Directly From a Computer You can send a fax directly from y...

Page 252: ...ee Installing the Software for Windows Computers For OS X see Installing the Software and Print Drivers The following procedure uses Dell H825cdw as an example 1 Open the file you want to fax 2 Open the print dialog box from the program 3 Select Dell Color MFP H825cdw Fax Preferences for Windows or FAX Setting for OS X For Windows For OS X 4 Specify the following settings NOTE The settings made he...

Page 253: ...tail The super fine mode is enabled only if the remote machine also supports Super Fine resolution NOTE Faxes printed in the Super high image quality by Direct Fax driver transmits at the highest resolution supported by the receiving device Transmission report Specify whether to print a fax transmission result Output regularly Prints a transmission result after every fax transmission Output for no...

Page 254: ...etermines whether to attach a cover page to your fax in accordance with the setting you specify in Fax Cover Page on the operator panel Attach Attaches a cover page to your fax None Does not attach a cover page to your fax Sender Specify whether to print the sender s name on the fax cover page According to Printer Settings Determines whether or not to print the sender s name on the fax cover page ...

Page 255: ... speed dial locations 001 200 When the speed dial job specified in the delayed fax or redial exists you cannot change the speed dial number from the operator panel or Dell Printer Configuration Web Tool Setting Speed Dial 1 Press the Information button 2 Tap the Tools tab Admin Settings Phone Book Individuals If Panel Lock Control is set to Enable enter the password See Panel Lock 3 Select the des...

Page 256: ...ap OK 9 Repeat steps 3 to 8 as needed Editing Speed Dial You can edit or delete a speed dial number 1 Press the Information button 2 Tap the Tools tab Admin Settings Phone Book Individuals If Panel Lock Control is set to Enable enter the password See Panel Lock 3 Select the desired speed dial number If the desired speed dial number is not displayed tap or to scroll through the screen 4 Perform the...

Page 257: ...p of these destinations and set them under a one digit group dial location This enables you to use a group dial number setting to send the same document to all the destinations in the group NOTE You cannot include one group dial number within another group dial number Setting Group Dial 1 Press the Information button 2 Tap the Tools tab Admin Settings Phone Book Groups If Panel Lock Control is set...

Page 258: ...ending a Fax Using Group Dial Multi address Transmission You can use group dialing for Broadcasting or Delayed transmissions Follow the procedure of the desired operation See Delayed Send You can use one or more group numbers in one operation Then continue the procedure to complete the desired operation The printer scans the document loaded in the Duplex Automatic Document Feeder DADF or on the do...

Page 259: ...d loading documents tap Done Receiving a Fax NOTE To use the Telephone Fax or Ans Machine Fax mode connect an answering machine to the phone connector on the rear of the printer See Connecting a Telephone or Answering Machine When the memory is full the fax is received in the Telephone mode Loading Paper for Receiving Faxes The instructions for loading paper in the paper tray are the same whether ...

Page 260: ...ne and then press the Home button 3 Tap Fax On Hook Receive Receive 4 Hang up the hand set of the external telephone The printer begins receiving a fax and returns to the standby mode when the reception is completed Receiving Faxes Using the Distinctive Ring Pattern Detection DRPD The DRPD is a telephone company service which enables a user to use a single telephone line to answer several differen...

Page 261: ...st be set to Enable To turn the secure receiving mode on NOTE You can set the same setting using Dell Printer Configuration Web Tool See Dell Printer Configuration Web Tool 1 Press the Information button 2 Tap the Tools tab Admin Settings Fax Settings Incoming Defaults If Panel Lock Control is set to Enable enter the password See Panel Lock 3 Tap until Secure Receive appears and then tap Secure Re...

Page 262: ...eb Tool See Tool Box or Dell Printer Configuration Web Tool 1 Press the Information button 2 Tap the Tools tab Default Settings Fax Defaults 3 Select the desired menu item If the desired menu item is not displayed tap or to scroll through the screen 4 Select the desired setting or enter the value and then tap OK 5 Repeat steps 3 and 4 as needed Speed Dial This list shows all the numbers currently ...

Page 263: ...ocument Hub Prepare the access information required for each of the cloud services you want to use and then make sure that you have a user account registered to the printer See Creating a New User Account To Register a New User From a Computer 1 Access the Dell Document Hub website from your computer by entering the following URL in the web browser www dell com dochub 2 Follow the on screen instru...

Page 264: ...nter under your user account of the printer For security purpose it is recommended that you protect your user account of the printer with a password If your user account is not protected with a password unauthorized users may login to your user account of the printer and then access your documents in the cloud services through Dell Document Hub 5 Tap Sign in NOTE If all the tiles on the Dell Docum...

Page 265: ... In to Dell Document Hub Next time you tap Dell Document Hub on the Home screen you can skip the sign in process Searching for and Printing Files You can search for the files saved in the cloud services and print them from the printer You can search across multiple cloud services at once This method is suitable when you want to search by the keywords including the file name NOTE To search for file...

Page 266: ...ge in the small previews To preview other files flick the screen side to side To specify the file as the one to be printed select the check box at the upper left corner beside the small previews To return to the previous screen tap Back 5 Tap and then check and change the print settings See Print Settings 6 Tap Print NOTE To cancel printing tap Stop You can start printing by tapping Print in any s...

Page 267: ...mall previews To preview other files flick the screen side to side To specify the file as the one to be printed select the check box at the upper left corner beside the small previews To return to the previous screen tap Back 5 Tap and then check and change the print settings See Print Settings NOTE You can save your print settings and file path to the cloud service as a favorite 1 Tap in the Prin...

Page 268: ... name or keywords and then tap Search NOTE You can sort the results by tapping and selecting the sorting order c Tap Back to return to the previous screen 3 Tap Next 4 Tap the File Name text box and then enter the file name 5 Tap the File Format box and then select a file format 6 Tap and then check and change the scan settings See Scan Settings NOTE You can save your print settings and file path ...

Page 269: ...rforming either of the following Tap a cloud service you want to save the converted file to and then perform either of the following Tap the location you want to save the converted file to NOTE If the location is not displayed swipe the screen Search the files in the selected cloud service a Tap b Enter the file name or keywords and then tap Search NOTE You can sort the results by tapping and sele...

Page 270: ...e the document with a new document and then tap Continue When you have finished loading documents tap Done Sending the Scanned Data to Yourself via E Mail The document can be scanned and sent to you as an attached file of an e mail 1 In the Dell Document Hub screen tap E mail Me 2 Tap the File Format box and then select a file format 3 Tap the Subject text box and then enter the subject of the mai...

Page 271: ... sent to you as an attached file of an e mail 1 In the Dell Document Hub screen tap Business Card Reader 2 Tap the Subject text box and then enter the subject of the e mail sent with the vCard file 3 Tap and then check and change the e mail settings a Tap OCR Language and then select a language b Tap Back to return to the previous screen 4 Tap Send When the document is loaded on the document glass...

Page 272: ... this feature Registering the SharePoint Server You can register up to 10 servers 1 Log in to the printer as a registered user using the local authentication 2 In the Home screen tap SharePoint The SharePoint Login screen is displayed 3 Tap The Configuration screen is displayed 4 Tap the Enter Server URL box 5 Enter the server URL tap Done and then tap To register more SharePoint server URLs repea...

Page 273: ...ired SharePoint server from the server list 6 Tap Log in Returning to the Home Screen Tap Exit or press the Home button NOTE When you return to the Home screen by tapping Exit or by pressing the Home button login status is maintained Next time you tap SharePoint on the Home screen you do not have to log in while you are logged in to the Home screen You can tap Log out or Log In Out button as well ...

Page 274: ...p Search c Tap the file you want to print NOTE You can select up to 10 files 3 Tap and then check and change the print settings See Print Settings NOTE You cannot save your print settings to print documents in the SharePoint server 4 Tap Print NOTE To cancel printing tap Stop You can start printing by tapping Print in any screens of Print from SharePoint Search Results or Print Settings Scanning Y...

Page 275: ...rch c Tap the folder you want to save the scanned data to and then tap Next The Scan to SharePoint screen is displayed 3 Tap the File Name text box and then enter the file name 4 Tap the File Format box and then select a file format 5 Tap and then check and change the scan settings See Scan Settings NOTE You cannot save your scan settings to save the scanned data in the SharePoint server 6 Tap Sca...

Page 276: ...tanding the Software of Your Printer 277 User Authentication 291 Multiple Desktop Tile Customization 295 Using the Address Book and Phone Book 297 Using Digital Certificates 304 Understanding Printer Messages 313 Specifications 323 ...

Page 277: ...nsumables details and receive notifications on driver software updates as well as printer status NOTE Connecting to cloud and accessing scan features are available on Dell Printer Hub only You can also use Dell Printer Hub Dell Printer Management Tool to order consumables online or by phone from Dell See Using Dell Printer Hub or Dell Printer Management Tool To launch Dell Printer Hub Dell Printer...

Page 278: ...nter See the help on the Printer Status window Status Monitor Console Status Monitor Widget Use the Status Monitor Console Status Monitor Widget to manage multiple instances of the Status Window for a particular printer To start the Status Monitor Console select a printer from the list view or Printer Selection and then click the name of the printer to open the Status Window for that particular pr...

Page 279: ...ftware and Documentation disc A driver installation package can contain a group of saved print driver settings and other data for things such as Print orientation and Multiple Up Watermarks Font references If you want to install the print driver with the same settings on multiple computers running the same operating system create a setup disk in a media or in a server on the network Using the setu...

Page 280: ...creen 3 Click App Manager on the left of the screen of Dell Printer Management Tool 4 Enter the same ID and password that is used for Dell Printer Configuration Web Tool and then click OK Using the Status Monitor Widget for Macintosh Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of information between the Macintosh and the printer Status...

Page 281: ...ering the administrative login name and password are required during the installation process Opening and Closing the Status Monitor Widget Opening the Status Monitor Widget 1 Click the Dashboard icon in the Dock NOTE If the Status Monitor is not displayed click the Plus sign on the bottom left corner of the screen and then click the icon of Status Monitor in the Widget Bar If the message Select a...

Page 282: ...erences is closed If the Status Monitor Widget receives no response from the printer the message Cannot get printer information is displayed When the printer is connected via USB cable you cannot check the status of the printer during a print or scan job Printer Status Image Area Displays the image of printer condition Estimated Toner Level image Displays the estimated toner level of each color if...

Page 283: ...lies online or by phone To open the Order window Click Order Supplies in the Printer Status window NOTE The Order window appears when low toner is detected Order Online Visit Dell printer supplies ordering web site hyperlink Displays the web site for ordering Dell printer supplies URL list Displays a list of available URLs where you can order Dell printer supplies Select a URL address to use when ...

Page 284: ...n specify the update interval of the printer status By default it is set to obtain the printer information every 10 seconds SNMP Community Name You can change the SNMP Simple Network Management Protocol community name if using default community name public Up to 31 characters can be entered Service Tag Click Get Tag to obtain the service tag NOTE You cannot retrieve the service tag when the printe...

Page 285: ... is connected to a network LPR or Socket 9100 USB connection is not supported Distributions Red Hat Enterprise Linux 6 Desktop SUSE Linux Enterprise Desktop 11 Ubuntu 12 04 LTS Printing System Common UNIX Printing System CUPS Installing the Status Monitor Console 1 Activate the terminal and then log in as a super user 2 Enter the following rpm command in the terminal window For Red Hat Enterprise ...

Page 286: ... No Toner Out Of Paper Settings Button Opens the Settings window Details Button Opens the Printer Status window If a non supported printer is selected it opens Dell Printer Configuration Web Tool See Dell Printer Configuration Web Tool Refresh Button Updates the information of printers Close Button Closes the Printer Selection window Printer Status Window When the printer is specified in the Print...

Page 287: ...ss than 29 percent The toner level is less than 9 percent The toner level is unknown Estimated Toner Level images Informs about the amount of toner that remains for each color Toner Alert Displays an alert message when any remaining toner is low empty or unknown Order Online Order Supplies Online button Displays the web site for ordering Dell printer supplies This button appears when the amount of...

Page 288: ...ere you can order Dell printer supplies Select a URL address to use when the Order Supplies Online button is clicked Regular URL http accessories us dell com sna PrinterSeg aspx Premier URL http premier dell com Order by Phone To order Dell printer supplies by phone call the following Select your country with phone number from the list and then call the displayed telephone number Update phone cont...

Page 289: ...atus is regularly updated check box Select the check box to enable the printer status to be updated by the specified interval Update interval text box Specify the update interval of the printer status Port Number Settings Port Number Specify the port number in the Port Number text box to open the setting page of the printer in a web browser Protocol Settings SNMP Community Name Enter the Community...

Page 290: ...elected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window Software Update Software driver and firmware updates can be downloaded from the Dell Support web site located at www dell com support ...

Page 291: ...er or waving the ID card over the NFC reader NOTE The printer supports the following card types MIFARE Ultralight MIFARE Standard Classic 1K MIFARE Standard Classic 4K The NFC feature is available on Dell H625cdw and Dell H825cdw The portal screen is available when you select the local authentication Remote authentication is available for Dell S2825cdn only Creating and Editing the User Accounts T...

Page 292: ...lable on Dell H625cdw and Dell H825cdw When you use UID as the NFC ID enter the hexadecimal characters The characters A to F should be entered in the capital letters 7 Tap Done Done Editing the User Account 1 Tap in the portal screen 2 Tap OK 3 Tap the account tile you want to edit 4 Edit the account name tile color password NFC ID or Initial Login NOTE When the NFC authentication is disabled NFC ...

Page 293: ...your user account to the printer See Creating a New User Account 1 Turn on the printer and wait until the portal screen is displayed NOTE The NFC authentication is available only when the portal screen is displayed 2 Wave the card over the NFC reader on the printer Logging In Using the Local Authentication or Remote Authentication Specifying the User Authentication Method Use the operator panel me...

Page 294: ... server to log in to the printer Logging Out When there is an account which is specified as Initial Login the Home screen of the account is always displayed after the printer is turned on To log in to another account you need to log out first 1 Press the Log In Out button For LDAP For Kerberos ...

Page 295: ...iles can be placed in your Home screen You can also add tiles to each of the copy print scan and fax group screen that is displayed when tapping the icons in the Dock Menu Up to 8 tiles can be placed in each group screen NOTE If a tile is added to the Home screen it will also be added to the relevant group screen If a tile is added to a group screen it will also be added to the Home screen Selecti...

Page 296: ... the job settings for Fax or Scan to Email as a custom tile recipient information is saved together with the settings To prevent from sending faxes or e mails to wrong recipients make sure that the fax numbers or e mail addresses of the recipients displayed on the touch panel are correct To prevent others from using customized tiles with personal information log out from your user account after yo...

Page 297: ...ddresses registered for sending the scanned data via e mail LDAP Server Address Book for Scan to Email E mail addresses registered in the LDAP server for sending the scanned data via e mail Network Address Book for Scan to Network Folder Computer and FTP server information registered for sending the scanned data to a computer or ftp server Phone Book for Fax Fax numbers registered for sending scan...

Page 298: ...r Dell Printer Management Tool 2 For Dell Printer Hub select the printer from My Printers on the home screen For Dell Printer Management Tool select the printer displayed by default or another printer from the drop down list on the upper right corner of the home screen 3 Click Address Book Editor on the left of the screen NOTE You can also start Address Book Editor from the Direct Fax driver To st...

Page 299: ...chronizes with the printer and updates the address books of the printer simultaneously Using Dell Printer Configuration Web Tool You can use Dell Printer Configuration Web Tool using a general web browser NOTE For details about how to add a new entry see Address Book When the address book entries are updated the address books of the printer are also updated simultaneously Using the Server Address ...

Page 300: ...tab Authentication System 2 In the Authentication System Settings drop down list box under Authentication Type select LDAP as the authentication method and then click Apply New Settings NOTE When the server you are accessing uses the Kerberos authentication select Kerberos as the authentication method To set the information necessary to access the Kerberos server enter the information in Kerberos ...

Page 301: ...to Access LDAP Server select credential used to access the LDAP server For details see LDAP Server c In the Login Name text box enter the login name d In the Password text box enter the login password using 1 to 127 alphanumeric characters If the password is left blank NULL you cannot log in to a server e In the Re enter Password text box enter the login password again to check it f In Search Time...

Page 302: ...he settings in this step as they are by default 3 Click Apply New Settings 4 Click Restart Printer Sending an E mail With the Scanned Data Using the E mail Server Address Book 1 Press the Home button 2 Tap Scan to Email 3 Tap Address Book 4 Tap Network Address Book 5 Enter a keyword using the keyboard and then tap Search 6 Tap a recipient from the search result and then tap Done 7 Tap Send Sending...

Page 303: ... Address Book and Phone Book 303 2 Tap Fax 3 Tap Phone Book 4 Tap Network Phone Book 5 Enter a keyword using the keyboard and then tap Search 6 Tap a recipient from the search result and then tap Done 7 Tap Send ...

Page 304: ...se HTTPS Communication Creating and Downloading a Certificate Signing Request CSR Importing a Digital Certificate Setting a Digital Certificate Confirming the Settings of a Digital Certificate Deleting a Digital Certificate Exporting a Digital Certificate Preparing to Use HTTPS Communication Before managing digital certificates set HTTPS communication with a self signed certificate 1 Start Dell Pr...

Page 305: ... CSR 4 Specify each item of certificate signing request 5 Click Apply New Settings 6 Check the settings of certificate signing request and then click Download 7 Save a CSR file to your computer Use this CSR to receive a signed certificate from a trusted certificate authority Importing a Digital Certificate CAUTION Before importing a certificate file backup the certificate file NOTE To manage digit...

Page 306: ...ce 4 Select the purpose of use from the Certificate Purpose list 5 Click Display the List NOTE If the list includes more than 20 certificates click Next to display the next page 6 Select the certificate to associate At this time check that Validity of the certificate selected is set to Valid 7 Click Certificate Details 8 Check the content and then click Use This Certificate at the upper right corn...

Page 307: ...click Delete at the upper right corner NOTE When a certificate is deleted the features associated with the deleted certificate are disabled To delete a certificate being used either set the feature to OFF in advance or switch the association to another certificate and then switch to another operation mode if possible before deleting the certificate For an SSL TLS Server sets the HTTP SSL TLS and I...

Page 308: ...WPA Enterprise PEAPV0 MS CHAPV2 EAP TTLS PAP EAP TTLS CHAP Setting the Certificate in the IPsec Digital Signature Mode NOTE To manage digital certificates you must set up HTTPS communication See Preparing to Use HTTPS Communication 1 Import the certificate to be used with IPsec See Importing a Digital Certificate 2 Set the certificate to be used with IPsec See Setting a Digital Certificate 3 Make ...

Page 309: ...Security tab SSL TLS 3 Select the Enable check box for SMTP SSL TLS Communication 4 Click Apply New Settings The printer is restarted and SMTP SSL TLS Communication is enabled Setting LDAP SSL TLS Communication 1 Start Dell Printer Configuration Web Tool See Starting Dell Printer Configuration Web Tool 2 Click Print Server Settings the Security tab SSL TLS 3 Select the Enable check box for LDAP SS...

Page 310: ...ficate to be used with Wireless LAN client or client certificate See Importing a Digital Certificate 5 Set the digital certificate for wireless LAN client or client certificate a Start Dell Printer Configuration Web Tool See Starting Dell Printer Configuration Web Tool b Click Print Server Settings the Security tab SSL TLS Certificate Management c Click Local Device within Category d Select the Wi...

Page 311: ...less network is available on Dell H625cdw and Dell H825cdw 1 Import the certificate to be used with Wireless LAN server or root certificate See Importing a Digital Certificate 2 Set the digital certificate for wireless LAN server or root certificate a Start Dell Printer Configuration Web Tool See Starting Dell Printer Configuration Web Tool b Click Print Server Settings the Security tab SSL TLS Ce...

Page 312: ... Configuration Web Tool See Starting Dell Printer Configuration Web Tool b Click Print Server Settings the Print Server Settings tab Wi Fi c Click WPA Enterprise AES WPA2 Enterprise AES from the Encryption list of Secure Settings NOTE WPA Enterprise AES WPA2 Enterprise AES becomes available only when the following steps are set correctly Importing a Digital Certificate Setting a Digital Certificat...

Page 313: ... if this failure is repeated See Cleaning the Color Toner Density CTD Sensor 009 360 Turn off the printer Make sure that toner cartridge of the specified color is correctly installed and then turn on the printer The status code differs depending on the color of the toner cartridge Contact customer support if this failure is repeated See Replacing the Toner Cartridges 009 361 009 362 009 363 009 36...

Page 314: ... occurred when acquiring the certificate with the operation of WPA Enterprise or WPA2 Enterprise This is a problem in the server certificate such as the validity period has expired for the server certificate being used with the Radius server Ask your system administrator to check the server certificate being used with the Radius server 016 543 A wireless certificate of the server or client corrupt...

Page 315: ...ng or changing the file format of the scanned data 016 986 024 965 Make sure that the size and type specified in the tray settings matches the size and type of paper loaded in the tray 024 966 024 969 026 721 Check your USB flash drive If the file size or the number of files exceeds the limit of your USB flash drive If your USB flash drive is not write protected 027 446 Change the IPv6 address to ...

Page 316: ... SMB scan file or folder name limit exceeded Tap Close or wait for 60 seconds for the printer to recover Change file name and forwarding destination folder or move or delete file in forwarding destination folder 031 533 Unable to write a file in the SMB server Tap Close or wait for 60 seconds for the printer to recover Check the following If the file name you specified is not used by other users I...

Page 317: ...is restricted and a null password is prohibited Tap Close or wait for 60 seconds for the printer to recover On server security settings check access permission of null password user 031 550 Append command not supported by SMB server Tap Close or wait for 60 seconds for the printer to recover Check if the printer has access rights to append data to the SMB server Check if server supports SMB append...

Page 318: ...t for 60 seconds for the printer to recover Change the file name that already exists on FTP server 031 594 FTP transfer type error TYPE command failure Tap Close or wait for 60 seconds for the printer to recover Try the same operation again Contact customer support if this failure is repeated 031 595 FTP data port error PORT command failure Tap Close or wait for 60 seconds for the printer to recov...

Page 319: ...Close or wait for 60 seconds for the printer to recover Check the following Status of the remote machine Tone Pulse setting See Tone Pulse 035 708 Tap Close or wait for 60 seconds for the printer to recover Try the following Try the same operation Reduce the modem speed See Modem Speed 035 717 Tap Close or wait for 60 seconds for the printer to recover Reduce the modem speed See Modem Speed 035 71...

Page 320: ...r cartridge of the specified color and then install a supported toner cartridge See Replacing the Drum Cartridges 093 961 093 962 093 963 093 970 Make sure that the toner cartridge of the specified color is fully installed See Replacing the Drum Cartridges 093 971 093 972 093 973 116 722 Tap Close for the printer to recover Check the Web Services on Devices WSD scan address and the destination com...

Page 321: ...xceeds the Kerberos server clock skew value Check that the printer and the Kerberos server clocks have the correct time Cannot connect to server Check the server settings The specified server settings such as IP address and realm domain name are incorrect Make sure that the correct IP address host name port number realm domain name and search directory root are specified in IP Address Host Name Po...

Page 322: ...Tap OK to return to the search screen and then specify a new condition to search again Search Directory Root incorrectly configured for Configuration Web Tool The directories that do not exist in the LDAP server are specified or an invalid DN syntax is specified Make sure that valid values are specified in Search Directory Root on Dell Printer Configuration Web Tool See LDAP Server Specify the ori...

Page 323: ...Microsoft Windows 8 32bit Microsoft Windows 8 64bit Microsoft Windows RT Microsoft Windows Server 2012 Microsoft Windows 8 1 32bit Microsoft Windows 8 1 64bit Microsoft Windows RT 8 1 Microsoft Windows Server 2012 R2 Microsoft Windows 10 32 bit Microsoft Windows 10 64 bit Mac OS X 10 7 OS X 10 8 OS X 10 9 OS X 10 10 Red Hat Enterprise Linux 6 Desktop 64bit Red Hat Enterprise Linux 6 Desktop 32bit ...

Page 324: ... Vista 64bit Microsoft Windows Server 2008 32bit Microsoft Windows Server 2008 64bit Microsoft Windows 7 32bit Microsoft Windows 7 64bit Microsoft Windows Server 2008 R2 Microsoft Windows 8 32bit Microsoft Windows 8 64bit Microsoft Windows Server 2012 Microsoft Windows 8 1 32bit Microsoft Windows 8 1 64bit Microsoft Windows Server 2012 R2 Microsoft Windows 10 32 bit Microsoft Windows 10 64 bit Mac...

Page 325: ... and network management software systems Environment Operation Print Quality Guarantee Storage Altitude Cables Your interconnection cable must meet the following requirements Interfaces Standard local USB 2 0 Standard wired network 10Base T 100Base TX 1000Base T Ethernet Standard wireless network IEEE 802 11b 802 11g 802 11n Temperature 10 32 C 50 89 6 F Relative humidity 10 85 RH no condensation ...

Page 326: ...9 cpm A4 30 cpm Letter or less When using the document glass to make sequential copies of a document with pages scanned one by one Color Simplex 17 cpm A4 17 cpm Letter or less Black White Simplex 19 cpm A4 20 cpm Letter or less Color Duplex 8 cpm A4 8 cpm Letter or less Black White Duplex 19 cpm A4 20 cpm Letter or less When using the Duplex Automatic Document Feeder DADF to make sequential copie...

Page 327: ...2 Scan resolution Optical 600 400 dpi 600 600 dpi Enhanced Pull Scan TWAIN 50 50 to 9 600 9 600 dots 25 4 mm WIA 3 75 100 150 200 300 400 600 dots 25 4 mm Enhanced Push Scan 200 300 Default 400 600 dots 25 4 mm Color bit depth 24 bit Mono bit depth 1 bit for Line art 8 bit for Gray scale Effective scanning length Document glass 297 mm DADF 355 6 mm Effective scanning width 215 9 mm Scan speed Text...

Page 328: ...ize Letter A4 depending on a country Resolution Standard R8 3 85 l mm Fine R8 7 7 l mm Super Fine 400 400 dpi Photo R8 7 7 l mm User memory 4 MB Halftone 256 levels Connectivity technology Wireless Compliant standards IEEE 802 11b 802 11g and 802 11n Bandwidth 2 4 GHz Data transfer rate IEEE 802 11n 65 Mbps IEEE 802 11g 54 48 36 24 18 12 9 and 6 Mbps IEEE 802 11b 11 5 5 2 and 1 Mbps Security 64 40...

Page 329: ... 329 6 Maintaining Your Printer ...

Page 330: ...ter Management Tool For details see the FAQs on Dell Printer Hub or Dell Printer Management Tool E mail Alert Setting 1 Start Dell Printer Configuration Web Tool See Starting Dell Printer Configuration Web Tool 2 Click Print Server Settings link 3 Under E Mail Server Settings enter the Primary SMTP Gateway Reply Address 4 Under E Mail Alert Settings enter your e mail address or an e mail address o...

Page 331: ...Dell Printer Management Tool 2 For Dell Printer Hub select the printer from My Printers For Dell Printer Management Tool select the printer displayed by default or another printer from the drop down list on the upper right corner of the home screen 3 Click Supplies 4 Order consumables either from the web or phone If ordering from the web a Select your printer type and printer name b Click Next If ...

Page 332: ...ridges read and follow the safety instructions in the Important Information Dell toner cartridges are available only through Dell You can order cartridges online at www dell com supplies or by phone For details about how to order cartridges by phone see Contacting Dell It is recommended to use Dell toner cartridges for the printer Dell does not provide warranty coverage for problems caused by usin...

Page 333: ...dle on the toner cartridge that you want to replace and then pull it out CAUTION Do not shake the used toner cartridge Shaking the cartridge may cause the toner to spill out Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color 2 Shake the new toner cartridge six times to distribute the toner evenly ...

Page 334: ...rtridge all the way in until you feel a click 5 Close the front cover Replacing the Drum Cartridges WARNING Before replacing the drum cartridges read and follow the safety instructions in the Important Information CAUTION Protect the drum cartridges against bright light If the right side cover remains open for more than 3 minutes print quality may deteriorate ...

Page 335: ...Maintaining Your Printer 335 Removing the Drum Cartridge 1 Open the right side cover 2 Push down the latch to release the waste toner box from the printer ...

Page 336: ...After removing the waste toner box do not touch the parts shown in the illustration Your hands may get dirty or stained with toner 4 Place the waste toner box on a level surface Always keep the side that was attached to the printer facing up CAUTION Never let the side that was attached to the printer face down This may cause the toner to spill out ...

Page 337: ... 6 Pull the drum cartridge halfway out by pulling the tab and then support the drum cartridge from underneath with your other hand and pull it out completely Installing a Drum Cartridge 1 Unpack a new drum cartridge of the desired color 2 Remove the orange protective cover from the drum cartridge ...

Page 338: ...aintaining Your Printer 3 Insert the drum cartridge into the associated cartridge slot and then push until it stops 4 Pull up the tab on the drum cartridge 5 Pull out the cleaning rod from inside the printer ...

Page 339: ...and then pull it out NOTE Insert the cleaning rod with the pad side up It is not necessary to move the cleaning rod back and forth repeatedly 7 Return the cleaning rod to its original location 8 Reinsert the waste toner box Make sure that the two indented parts on the bottom go into the brackets on the printer Y M C K ...

Page 340: ...ste toner box until it clicks 10 Close the right side cover Replacing the Waste Toner Box WARNING Before replacing the waste toner box read and follow the safety instructions in the Important Information Removing the Waste Toner Box 1 Open the right side cover ...

Page 341: ...waste toner does not spill out CAUTION Take care not to drop the waste toner box while you are removing it After removing the waste toner box do not touch the parts shown in the illustration Toner can soil or stain your hands 4 Insert the used waste toner box into the plastic bag that came with the new waste toner box and seal the bag Installing a Waste Toner Box 1 Unpack a new waste toner box 2 I...

Page 342: ... Push on the handle of the waste toner box until it clicks 4 Close the right side cover Cleaning Inside the Printer Cleaning the Color Toner Density CTD Sensor NOTE Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or touch panel 1 Make sure that the printer is turned off Y M C K ...

Page 343: ...ver 3 Clean the CTD sensor with a clean and dry cotton swab 4 Close the rear cover Cleaning the LED Print Head To prevent deterioration of printing quality due to stains on the LED print head clean the LED print head regularly by using the cleaning rod or whenever you replace the drum cartridges ...

Page 344: ... box from the printer 3 Gently pull the waste toner box upwards CAUTION Take care not to drop the waste toner box while you are removing it After removing the waste toner box do not touch the parts shown in the illustration Toner can dirty or stain your hands 4 Place the waste toner box on a level surface ...

Page 345: ...nter face down This may cause the toner to spill out 5 Pull out the cleaning rod from inside the printer 6 Insert the cleaning rod into one of the four holes of the tabs on the drum cartridges until it stops and then pull it out NOTE Insert the cleaning rod with the pad side up It is not necessary to move the cleaning rod back and forth repeatedly ...

Page 346: ...other three holes 8 Return the cleaning rod to its original location 9 Insert the waste toner box Make sure that the two indented parts on the bottom go into the brackets on the printer 10 Push on the handle of the waste toner box until it clicks Y M C K ...

Page 347: ...ing the Scanner Keeping the scanner clean helps ensure the best possible copies It is recommended to clean the scanner at the start of each day and during the day as needed 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the document cover ...

Page 348: ... paper towel until it is completely dry NOTE Handle the white strip with care 4 Pull the tab to open the DADF chute cover and hold it open 5 Wipe the surface of the duplex sensor glass and white strip until it is clean and then wipe with a dry cloth or paper towel until it is completely dry 1 White Strip 2 White Document Cover 3 Document Glass 4 DADF Glass 4 3 1 2 1 2 ...

Page 349: ...h or paper towel with a neutral detergent or water and then remove the ink stains from the DADF feed rollers until they are clean and dry Moving the Printer This section describes how to move the printer WARNING Before performing any of the following procedures read and follow the safety instructions in the Important Information If the optional 550 sheet feeder Tray2 has been installed uninstall t...

Page 350: ...taining Your Printer 2 Remove any paper from the DADF and then retract the document stopper 3 Remove any paper in the output tray and then return the output tray extension 4 Lift the printer and move it gently ...

Page 351: ... printer and the optional 550 sheet feeder need to be shipped to a new location the optional 550 sheet feeder must be removed from the printer For shipping pack the printer and the optional 550 sheet feeder securely to avoid damage Removing the Optional 550 Sheet Feeder WARNING Before removing the optional 550 sheet feeder Tray2 make sure to turn off the printer unplug the power cord and disconnec...

Page 352: ...550 sheet feeder to the unlock position 3 Gently lift the printer off the optional 550 sheet feeder and then place it on a level surface WARNING Two people are required to lift the printer 4 Connect all the cables into the rear of the printer and then turn on the printer ...

Page 353: ... 353 7 Troubleshooting ...

Page 354: ...idelines Identifying the Location of Paper Jams CAUTION Do not attempt to clear any jams using tools or instruments This may permanently damage the printer The following illustration shows where paper jams may occur along the print media path 1 Duplex Automatic Document Feeder DADF 2 Fusing Unit 3 Tray1 4 Multipurpose Feeder MPF 5 Optional 550 Sheet Feeder 1 2 5 4 3 ...

Page 355: ...for thick thin or mixed documents To resolve the error displayed on the touch panel you must clear all print media from the print media path Clearing Documents From the Document Feed Area and Document Exit Area 1 Remove the remaining documents from the DADF 2 Open the DADF cover 3 Remove any jammed documents from inside the DADF cover by gently pulling the document straight up 4 Lift the document ...

Page 356: ...then load the documents back into the DADF 7 Tap Start Clearing Documents From Inside the DADF Chute Cover If you cannot remove the jammed document from the document output tray or cannot find any jammed documents open the DADF chute cover and remove the jammed documents from there 1 Open the document cover ...

Page 357: ...er by carefully pulling it to the left 4 Gently close the DADF chute cover 5 Close the document cover and then load the documents back into the DADF 6 Tap Start Clearing Paper Jams From the Multipurpose Feeder MPF and Tray1 NOTE To resolve the error displayed on the touch panel you must clear all print media from the print media path ...

Page 358: ...g 1 Gently pull and open the MPF If the MPF is already open and is being used remove the remaining paper loaded on the MPF 2 Grasp both sides of the MPF and then pull it out of the printer 3 Pull tray1 out of the printer ...

Page 359: ...er and then push until it stops 6 Insert the MPF into the printer and then load the paper back on the MPF 7 Tap Start Clearing Paper Jams From Inside the Rear Cover NOTE To resolve the error displayed on the touch panel you must clear all print media from the print media path ...

Page 360: ... the Fusing Unit 1 Pull up the handle lever of the rear cover and then open the rear cover 2 Remove the jammed paper from below the fusing unit 3 Pull the tab that is located above the fusing unit and hold the part open 4 Remove the jammed paper ...

Page 361: ...ing 361 5 Gently release the tab and close the part 6 Close the rear cover Clearing Paper Jams From Between the Rollers 1 Pull up the handle lever of the rear cover and open the rear cover 2 Remove the jammed paper ...

Page 362: ...362 Troubleshooting 3 Close the rear cover Clearing Paper Jams From the Duplex Unit 1 Pull up the handle lever of the rear cover and open the rear cover 2 Remove the jammed paper ...

Page 363: ...s From the Rear Chute When a status code for a paper jam inside the rear cover appear but you cannot find the jammed paper check inside the rear chute 1 Pull up the handle lever of the rear cover and then open the rear cover 2 Pull the tab to open the rear chute ...

Page 364: ...he rear cover Clearing Paper Jams From the Optional 550 Sheet Feeder NOTE To resolve the error displayed on the touch panel you must clear all print media from the print media path 1 Pull the tray of the optional 550 sheet feeder halfway out of the printer ...

Page 365: ...5 2 Hold the tray with both hands slightly tip the front of the tray upwards and then pull it out completely 3 Remove the jammed paper 4 Insert the optional 550 sheet feeder into the printer and then push until it stops ...

Page 366: ...it password to enter the Admin Settings menu Problem Action Menu settings changed from the operator panel have no effect Settings in the software program the print driver or the printer utilities have precedence over the settings made on the operator panel Problem Action Job did not print or incorrect characters printed Make sure that the top menu appears on the touch panel before you send a job t...

Page 367: ...not curled Make sure that the recommended print side is facing up See Loading Print Media in Tray1 and the Optional 550 Sheet Feeder Turn the print media over or around and print again to see if feeding improves Do not mix print media types Do not mix reams of print media Remove the top and bottom curled sheets of a ream before loading the print media Load print media only when tray1 the optional ...

Page 368: ...ox on Dell Printer Hub or Dell Printer Management Tool and then click Service Tools on the Printer Maintenance tab NOTE For details about how to start the Tool Box see Tool Box bMake sure that the On check box under Non Dell Toner is selected If the problem persists proceed to step 3 3 Disable the Toner Saver in the print driver a On the Others tab make sure that Off is selected in the Toner Saver...

Page 369: ...agement Tool and then click Reports on the Printer Setting Reports tab bClick Color Test Page for verification If the problem persists contact Dell Problem Action Toner smears or toner comes off 1 The print media surface may be uneven Try changing the Paper Type setting in the print driver For example change the plain paper to thick a On the General tab change the Paper Type setting If the problem...

Page 370: ...the drum cartridges are installed correctly See Replacing the Drum Cartridges and Installing a Drum Cartridge If the problem persists proceed to step 3 3 Replace the drum cartridges See Replacing the Drum Cartridges a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool NOTE For details about how to start the Tool Box see Tool Box bClick Chart Print on the Diagnosis tab c Click P...

Page 371: ... Printer Maintenance tab NOTE For details about how to start the Tool Box see Tool Box bMake sure that the On check box under Non Dell Toner is selected If the problem persists proceed to step 3 3 Disable the Toner Saver in the print driver a On the Others tab check that Off is selected in the Toner Saver drop down menu If the problem persists proceed to step 4 4 The print media surface may be une...

Page 372: ...en view the Printer Status window bReplace the toner cartridges as necessary If the problem persists proceed to step 2 2 If you are using non Dell brand toner cartridges enable the Non Dell Toner option a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool and then click Service Tools on the Printer Maintenance tab NOTE For details about how to start the Tool Box see Tool Box bM...

Page 373: ...persists contact Dell Problem Action The printout has equally spaced colored dots 1 Locate the cause of the problem using the Pitch Configuration Chart a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool and then click Chart Print on the Diagnosis tab NOTE For details about how to start the Tool Box see Tool Box bClick Pitch Configuration Chart for verification c Compare the s...

Page 374: ...click Chart Print on the Diagnosis tab NOTE For details about how to start the Tool Box see Tool Box e Click Pitch Configuration Chart for verification If the problem persists proceed to step 3 3 Replace the drum cartridges See Replacing the Drum Cartridges a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool and then click Reports on the Printer Setting Reports tab bClick Colo...

Page 375: ...the Tool Box see Tool Box bClick Color Test Page for verification If the problem persists contact Dell Problem Action The printout has ghosting 1 Identify the type of ghosting If the type of ghosting is positive ghost proceed to step 2a If the type of ghosting is negative ghost proceed to step 2b If the type of ghosting is not identified contact Dell 2a Adjust the transfer bias a Press the Informa...

Page 376: ...or details about how to start the Tool Box see Tool Box bClick Chart Print on the Diagnosis tab c Click Ghost Configuration Chart for verification If the problem persists contact Dell Problem Action The printout has light induced fatigue pattern 1 Check the light fatigue pattern using the Pitch Configuration Chart a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool and then cl...

Page 377: ...ner cartridge and the drum cartridge c Print a Color Test Page from Report List If the problem persists proceed to step 4 4 Clean the toner in the drum cartridge again If the problem persists proceed to step 5a or 5b 5a If you use a non Dell brand toner cartridge enable the Non Dell Toner option a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool and then click the Service Too...

Page 378: ...altitude of the location a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool and then click Service Tools on the Printer Maintenance tab NOTE For details about how to start the Tool Box see Tool Box bUnder Adjust Altitude select the value close to the altitude of the location where the printer is installed c Click Reports on the Printer Setting Reports tab dClick Color Test Pa...

Page 379: ...ompatible for the printer operating system and the program being used If the problem persists contact Dell Problem Action The printout has horizontal bands 1 Locate the cause of the problem using the Pitch Configuration Chart a Start the Tool Box on Dell Printer Hub or Dell Printer Management Tool and then click Chart Print on the Diagnosis tab NOTE For details about how to start the Tool Box see ...

Page 380: ...er Management Tool and then click Chart Print on the Diagnosis tab NOTE For details about how to start the Tool Box see Tool Box bClick Pitch Configuration Chart for verification If the output matches with the pattern for diagonal lines proceed to step 2 If the output does not match with the pattern for diagonal lines contact Dell 2 Replace the drum cartridges See Replacing the Drum Cartridges If ...

Page 381: ...30 mm If the problem persists on envelopes proceed to step 3 3 Load the envelopes in the Multipurpose Feeder MPF properly See Loading Envelopes in the MPF and Loading Envelopes in the Tray1 If the problem persists on envelopes proceed to step 4 4 Adjust the paper guides properly If the problem persists proceed to step 5 5 Replace the print media with the freshly unpackaged undamaged one If the pro...

Page 382: ...eed to step 3 3 Make sure that the margins are set correctly on the program being used If the problem persists contact Dell Problem Action Color registration is out of alignment 1 Adjust the settings of the paper type on the print driver to those of the tray or feeder If the problem persists proceed to step 2 2 Execute auto color registration adjustment a Press the Information button and tap the T...

Page 383: ...he above proceed to steps 2d and 2e 2a Use thick paper that is 216 g m2 or less If the problem persists proceed to step 3a 2b Use thin paper that is 60 g m2 or more If the problem persists proceed to step 3a 2c Load coated paper one sheet at a time If the problem persists proceed to step 3b 2d Make sure that the print media is not curled If the problem persists proceed to step 3b 2e Make sure that...

Page 384: ...ed in the MPF as instructed in Loading Envelopes in the MPF If the problem persists proceed to step 3c 2e Make sure that the print media is not damp If the print media is not damp proceed to step 3a If the print media is damp proceed to step 3c 3a Fan the print media If the problem persists proceed to step 3b 3b Wipe the retard roller in the MPF with a cloth moistened with water If the problem per...

Page 385: ...u are using If using coated paper proceed to step 2a If using other type of print media proceed to step 2b 2a Load coated paper one sheet at a time If the problem persists proceed to step 3 2b Use print media that is not damp If the problem persists proceed to step 3 3 Fan the print media If the problem persists proceed to step 4 4 Wipe the retard roller in the MPF where the multi feed occurred wi...

Page 386: ...r skewed Before loading the document s on the DADF straighten the edges of the stack of the document s Load the document correctly and align the document guides to the document See Loading a Document in the Duplex Automatic Document Feeder DADF Problem Action The printer is not working there is no display and the buttons are not working Unplug the power cord and plug it in again Make sure that the...

Page 387: ...s you send Check the surface of the document glass and DADF glass for marks and clean it See Cleaning the Scanner The printer dials a number but the connection with the remote machine fails The remote machine may be turned off out of paper or cannot answer incoming calls Speak with the remote machine operator and ask her him to sort out the problem Documents are not stored in the memory There may ...

Page 388: ... cable is not defective Switch the cable with a known good cable If necessary replace the cable If using the network TWAIN or Windows Image Acquisition WIA driver check that the Ethernet cable is connected properly and the IP address of the printer is set correctly See Verifying the IP Settings Make sure that the scanner is configured correctly Check the program you want to use to make certain tha...

Page 389: ...of thick paper use the document glass Message appears on your computer screen Device can t be set to the H W mode you want Port is being used by another program Port is Disabled Scanner is busy receiving or printing data When the current job is completed try again Invalid handle Scanning has failed There may be a copy or print job in progress When the current job is complete try the job again The ...

Page 390: ...quired check box and then click Install 10Restart the computer Problem Action The certificate import button is disabled SSL TLS communication may be disabled Create a self signed certificate and enable SSL TLS The certificate details button is disabled The certificate cannot be imported The time setting may be incorrect Check validity period of the certificate as well as the time setting of the de...

Page 391: ...ed when validating the path When executing a certificate file with the certification authority create the certificate with a format including all paths and then import that certificate Digital Signature cannot be selected with the IPsec setting Either the certificate has not been imported or the certificate has not been associated for use with Digital Signature of IPsec Refer to Setting the Certif...

Page 392: ...able Make sure that the network mode is set to Infrastructure mode Make sure that the IP mode is set to a mode other than IPv6 Problem Action Unable to retrieve the address book data from the printer on the Address Book Editor Make sure that the USB or Ethernet cable is connected properly Make sure that the printer is turned on Make sure that the scanner driver is installed on your computer The Ad...

Page 393: ...ncing or the error message that appears You need to know the model type and Service Tag number of your printer See the label located inside the front cover of your printer and write down the Service Tag number For details on the location of the Service Tag see Express Service Code and Service Tag A problem has occurred when using Dell Document Hub Visit www dell com dochub Problem Action ...

Page 394: ...394 Appendix ...

Page 395: ... or installed through Software Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Online Services You can access Dell Support through the following websites Product support and manuals www dell com support www dell com support manuals www dell com printer Warranty and Return Policy Dell Inc Dell manufactures its hardware products from parts and components that are new or eq...

Page 396: ... Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances 4 9 3 Non voice equipment 4 This equipment is not capable under all operating conditions of correct at the higher speeds for which it is designed Telecom will accept no responsibility should...

Page 397: ...e dealer or an experienced radio TV technician for help CAUTION Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment Labeling Requirements This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must...

Page 398: ...Canada IC Utilisez l appareil de sans fil Dell de façon à minimiser les contacts humains lors du fonctionnement normal Ce périphérique a également été évalué et démontré conforme aux limites d exposition aux RF d IC dans des conditions d exposition à des appareils mobiles les antennes se situent à moins de 20 cm du corps d une personne Ce périphérique est homologué pour l utilisation au Canada Pou...

Page 399: ...e que les spécifications techniques d Industrie Canada ont été respectées Il n implique pas qu Industrie Canada a approuvé le matériel L indice d équivalence de la sonnerie IES du présent matériel est de 0 0 L IES assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique La terminaison d une interface peut consister en une c...

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