Troubleshooting
|
375
Ghosting
2
Raise the transfer unit voltage.
a
Press the
(
Information
) button, and then tap the
Tools
tab
Admin Settings
Maintenance
Adjust 2nd BTR
.
b
Increase the voltage. See “Adjust 2nd BTR.”
3
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click
Reports
on the
Printer Setting Reports
tab.
NOTE:
•
For details about how to start the Tool Box, see "Tool
Box."
b
Click
Color Test Page
for verification.
If the problem persists, contact Dell.
Problem
Action
The printout has ghosting.
1
Identify the type of ghosting.
If the type of ghosting is positive ghost, proceed to step 2a.
If the type of ghosting is negative ghost, proceed to step 2b.
If the type of ghosting is not identified, contact Dell.
2a Adjust the transfer bias.
a
Press the
(
Information
) button and tap the
Tools
tab
Admin Settings
Maintenance
Adjust Transfer
Belt Unit
.
b
Tap
K Offset
or
YMC Offset
, and then decrease the value.
If the problem persists, proceed to step 3.
Problem
Action
ABC
ABC
Positive ghost
Negative ghost
Summary of Contents for H625cdw
Page 329: ... 329 6 Maintaining Your Printer ...
Page 353: ... 353 7 Troubleshooting ...
Page 394: ...394 Appendix ...
