Bull Escala BL460, Problem Determination And Service Manual, Page: 79 / 266

Chapter 2. Diagnostics
59
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
•
See Chapter 3 , “ Parts listing ,” on page 197 to determine which components are CRUs and which
components are FRUs.
Error code Description Action
BA130011
USB CD-ROM in the media tray:
execution of ATA/ATAPI command was
not completed with the allowed time.
1. Retry the operation.
2. Reboot the blade server.
3. Troubleshoot the media tray and CD-ROM drive.
4. Replace the USB CD or DVD drive.
5. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA130012
USB CD-ROM in the media tray:
execution of ATA/ATAPI command
failed.
1. Retry the operation.
2. Reboot the blade server.
3. Troubleshoot the media tray and CD-ROM drive.
4. Replace the USB CD or DVD drive.
5. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA130013
USB CD-ROM in the media tray: bootable
media is missing from the drive
1. Insert a bootable CD in the drive and retry the operation.
2. If the problem persists:
a. Retry the operation.
b. Reboot the blade server.
c. Troubleshoot the media tray and CD-ROM drive.
d. Replace the USB CD or DVD drive.
e. If the problem persists:
1) Go to “ Checkout procedure ” on page 148 .
2) Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA130014
USB CD-ROM in the media tray: the
media in the USB CD-ROM drive has
been changed.
1. Retry the operation.
2. Reboot the blade server.
3. Troubleshoot the media tray and CD-ROM drive.
4. Replace the USB CD or DVD drive.
5. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA130015
USB CD-ROM in the media tray:
ATA/ATAPI packet command execution
failed.
1. Remove the CD or DVD in the drive and replace it with a
known-good disk.
2. If the problem persists:
a. Retry the operation.
b. Reboot the blade server.
c. Troubleshoot the media tray and CD-ROM drive.
d. Replace the USB CD or DVD drive.
e. If the problem persists:
1) Go to “ Checkout procedure ” on page 148 .
2) Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .