Bull Escala BL460, Problem Determination And Service Manual, Page: 61 / 266

Chapter 2. Diagnostics
41
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved. If an action solves the problem, then you can stop performing the remaining actions.
See Chapter 3 , “ Parts listing ,” on page 197 to determine which components are CRUs and which
components are FRUs.
B700 xxxx
Error codes
Description Action
173A A VPD collection overflow occurred.
1. Look for and resolve other errors.
2. If there are no other errors:
a. Update the firmware to the current level, as described
in “ Updating the firmware ” on page 231 .
b. You might also have to update the management
module firmware to a compatible level.
173B
A system firmware failure occurred during
VPD collection.
Look for and correct other B1xxxxxx errors.
4091 Informational system log entry only. No corrective action is required.
4400 There is a platform dump to collect
1. Collect the platform dump information.
2. Go to “
Firmware problem isolation ” on page 185 .
4401
System firmware failure. The system
firmware detected an internal problem.
Go to “ Firmware problem isolation ” on page 185 .
4402
A system firmware error occurred while
attempting to allocate the memory
necessary to create a platform dump.
Go to “ Firmware problem isolation ” on page 185 .
4705
System firmware failure. A problem
occurred when initializing, reading, or
using the system VPD. The Capacity on
Demand function is not available.
Restart the system.
4710 Informational system log entry only. No corrective action is required.
4714 Informational system log entry only. No corrective action is required.
4788 Informational system log entry only. No corrective action is required.
5120 System firmware detected an error
If the system is not exhibiting problematic behavior, you can
ignore this error. Otherwise, go to “ Firmware problem
isolation ” on page 185 .
5121
System firmware detected a programming
problem for which a
platform dump may have been initiated.
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to “
Firmware problem isolation ” on page 185 .
5122
An error occurred during a search for the
load source.
If the partition fails to startup, go to “ Firmware problem
isolation ” on page 185 . Otherwise, no corrective action is
required.
5123 Informational system log entry only. No corrective action is required.
5190
Operating system error. The server
firmware detected a problem in an
operating system.
Check for error codes in the partition that is reporting the
error and take the appropriate actions for those error codes.
5191
System firmware detected a virtual I/O
configuration error.
1. Use the Integrated Virtual Manager (IVM) to verify or
reconfigure the invalid virtual I/O configuration.
2. Check for server firmware updates; then, install the
updates if available.
5209 Informational system log entry only. No corrective action is required.
5219 Informational system log entry only. No corrective action is required.
5300
System firmware detected a failure while
partitioning resources. The
platform partitioning code encountered
an error.
Check the management-module event log for error codes;
then, take the actions associated with those error codes.
5301
User intervention required. The system
detected a problem with the partition
configuration.
Use the Integrated Virtual Manager (IVM) to reallocate the
system resources.