Bull Escala BL460, Problem Determination And Service Manual, Page: 196 / 266

176
Escala BL460 - Problem Determination and Service Guide
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
•
See Chapter 3 , “ Parts listing ,” on page 197 to determine which components are CRUs and which components are
FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Isolation
Procedure Code
Symptom Action
FSPSP32
A problem with the
enclosure has been
found.
The problem is one of
the following
problems:
v The enclosure VPD
cannot be found.
v The enclosure
serial number is
not programmed.
v The enclosure
feature code is not
programmed.
Record the reason code, which is the last four digits of the first word from
the SRC.
Perform one of the following procedures based upon the value of the reason
code:
• Reason code A46F
1. Verify that the operating system is running. If it is running,
perform an in-band firmware update.
2. If the problem persists, Replace the system board and chassis assembly,
as described in “
Replacing the Tier 2 system-board and chassis
assembly
” on page 229 .
3. If the problem persists, call Bull Support.
• Reason code A460
1. Set the enclosure serial number using SMS, which automatically resets
the service processor.
2. If the problem persists, call Bull Support.
• Reason code A45F
1. Set the enclosure feature code using SMS, which automatically
resets the service processor.
2. If the problem persists, call Bull Support.
If you do not see your reason code listed, call Bull Support.