Bull Escala BL460, Problem Determination And Service Manual, Page: 205 / 266

Chapter 2. Diagnostics
185
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
•
See Chapter 3 , “ Parts listing ,” on page 197 to determine which components are CRUs and which components are
FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Lit light path
diagnostics LED
Description Action
CIOv expansion
card error
P1-C12 1Xe
An I/O expansion card option error
occurred.
1. Make sure that the I/O expansion option is supported.
2. Reseat the I/O expansion option.
3. Replace the I/O expansion option.
See “ PCI expansion card (PIOCARD) problem isolation
procedure ” on page 164 for more information.
System board error
P1 SYS BRD A system board and chassis
assembly error has occurred. A
microprocessor failure shows up as
a system board and chassis
assembly error.
1. Replace the blade server cover, reinsert the blade server
in the Bull Blade Chassis - Enterprise, and then restart the
blade server.
2. Check the management-module event log for information
about the error.
3. Replace the system-board and chassis assembly.
2.12 Firmware problem isolation
Isolate a firmware problem.
To isolate a firmware problem, follow the procedure until the problem is solved.
1. If the blade server is operating, shut down the operating system and turn off the blade
server.
2. Turn on the blade server.
If the problem no longer occurs, no further action is necessary. You are finished with
this procedure.
3. If the blade server boots up far enough to allow the installation of server firmware
updates, check for appropriate updates and install them.
If you install updates, reboot the server and see if the problem still exists. If not, you
are finished with this procedure.
4. Recover the system firmware, as described in “ Recovering the system firmware ” on
page 186 .
5. After recovering the system firmware, check for and install any server firmware
updates.