Bull Escala BL460, Problem Determination And Service Manual, Page: 78 / 266

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Escala BL460 - Problem Determination and Service Guide
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
•
See Chapter 3 , “ Parts listing ,” on page 197 to determine which components are CRUs and which
components are FRUs.
Error code Description Action
BA120001
On an undetermined SCSD device, test
unit ready failed; hardware error
1. Troubleshoot the SCSD devices.
2. Verify that the SCSD cables and devices are properly
plugged. Correct any problems that are found.
3. Replace the SCSD cables and devices.
4. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA120002
On an undetermined SCSD device, test
unit ready failed; sense data available
1. Troubleshoot the SCSD devices.
2. Verify that the SCSD cables and devices are properly
plugged. Correct any problems that are found.
3. Replace the SCSD cables and devices.
4. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA120003
On an undetermined SCSD device, send
diagnostic failed; sense data available
1. Troubleshoot the SCSD devices.
2. Verify that the SCSD cables and devices are properly
plugged. Correct any problems that are found.
3. Replace the SCSD cables and devices.
4. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA120004
On an undetermined SCSD device, send
diagnostic failed; devofl command
1. Troubleshoot the SCSD devices.
2. Verify that the SCSD cables and devices are properly
plugged. Correct any problems that are found.
3. Replace the SCSD cables and devices.
4. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA120010
Failed to generate the SAS device
physical location code. The event log
entry has the details.
1. Reboot the blade server.
2. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
BA130010
USB CD-ROM in the media tray: device
remained busy longer than the time-out
period
1. Retry the operation.
2. Reboot the blade server.
3. Troubleshoot the media tray and CD-ROM drive.
4. Replace the USB CD or DVD drive.
5. If the problem persists:
a. Go to “ Checkout procedure ” on page 148 .
b. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .