Bull Escala BL460, Problem Determination And Service Manual, Page: 60 / 266

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Escala BL460 - Problem Determination and Service Guide
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved. If an action solves the problem, then you can stop performing the remaining actions.
See Chapter 3 , “ Parts listing ,” on page 197 to determine which components are CRUs and which
components are FRUs.
B700 xxxx
Error codes
Description Action
0650
System firmware detected an error.
Resource management was unable to
allocate main storage. A platform dump
was initiated.
1. Collect the event log.
2. Collect the platform dump data.
3. Collect the partition configuration information.
4. Go to “
Firmware problem isolation ” on page 185 .
0651
The system detected an error in the
system clock hardware
Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and chassis
assembly ” on page 229 .
0803 Informational system log entry only. No corrective action is required.
0804 Informational system log entry only. No corrective action is required.
0A00 Informational system log entry only. No corrective action is required.
0A01 Informational system log entry only. No corrective action is required.
0A10 Informational system log entry only. No corrective action is required.
1150 Informational system log entry only. No corrective action is required.
1151 Informational system log entry only. No corrective action is required.
1152 Informational system log entry only. No corrective action is required.
1160 Service processor failure
1. Go to “ Firmware problem isolation ” on page 185 .
2. Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and
chassis assembly ” on page 229 .
1161 Informational system log entry only.
No corrective action is required.
1730
The VPD for the system is not what was
expected at startup.
Replace the management card, as described in “ Removing
the management card ” on page 216 and “ Installing the
management card ” on page 217 .
1731
The VPD on a memory DIMM is not
correct and the memory on the DIMM
cannot be used, resulting in reduced
memory.
Replace the MEMDIMM symbolic CRU, as described in
“Service processor problems” on page 198.
1732
The VPD on a processor card is not
correct and the processor card cannot be
used, resulting in reduced processing
power.
Replace the system-board and chassis assembly, as
described in “ Replacing the Tier 2 system-board and chassis
assembly ” on page 229 .
1733
System firmware failure. The startup will
not continue.
Look for and correct B1xxxxxx errors. If there are no
serviceable B1xxxxxx errors, or if correcting the errors does
not correct the problem, contact Bull support to reset the
server firmware settings.
Attention: Resetting the server firmware settings results in
the loss of all of the partition data that is stored on the
service processor. Before continuing with this operation,
manually record all settings that you intend to preserve.
The service processor reboots after Bull Support resets the
server firmware settings.
If the problem persists, Replace the system-board and
chassis assembly, as described in “ Replacing the Tier 2
system-board and chassis assembly ” on page 229 .