Bull Escala BL460, Problem Determination And Service Manual, Page: 200 / 266

180
Escala BL460 - Problem Determination and Service Guide
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
•
See Chapter 3 , “ Parts listing ,” on page 197 to determine which components are CRUs and which components are
FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Isolation
Procedure Code
Symptom Action
MEMDIMM
Symbolic CRU
The failing component
is one of the memory
DIMMs.
1. Replace the failing CRU:
DIMM 1 (Px-C1)
P1-C1 is memory module 1
DIMM 2 (Px-C2)
Memory module 2
DIMM 3 (Px-C3)
Memory module 3
DIMM 4 (Px-C4)
Memory module 4
DIMM 5 (Px-C5)
Memory module 5
DIMM 6 (Px-C6)
Memory module 6
DIMM 7 (Px-C7)
Memory module 7
DIMM 8 (Px-C8)
Memory module 8
2. See “ Removing a memory module ” on page 213 for location information
and the removal procedure.
3. Install new memory DIMMs, as described in “ Installing a memory
module ” on page 214 .
See “
Supported DIMMs
” on page
5
for more information.
NO12VDC
Symbolic CRU
Error code 1xxx2647
indicates that the
blade server is
reporting that 12V dc
is not present on the
Bull Blade Chassis -
Enterprise midplane.
1. Check the management-module event log for entries that indicate a
power problem with the Bull Blade Chassis - Enterprise.
2. Resolve any problems.
3. Remove the blade from the Bull Blade Chassis - Enterprise and then
reinsert the blade server.
4. Power on the blade server.
5. Monitor the blade server operation to verify that the problem is solved.
6. If the Chassis is functioning normally, but the 1xxx2647 problem
persists, Replace the system board and chassis assembly, as described in
“
Replacing the Tier 2 system-board and chassis assembly
” on
page 229 .
NODEPL Symbolic
CRU
The failing component
is the node midplane.
Replace the system board and chassis assembly, as described in
“
Replacing the Tier 2 system-board and chassis assembly
” on page
229 .
TOD_BAT
Symbolic CRU
The battery for the
time-of-day battery is
low or failing.
Replace the battery, as described in “
Removing the battery
” on page
224
and “ Installing the battery ” on page 225 .