Bull Escala BL460, Problem Determination And Service Manual, Page: 211 / 266

Chapter 2. Diagnostics
191
− The distance between monitors and diskette drives is at least 76 mm (3 in).
6. Troubleshoot the CD or DVD drive if it is the only failing component.
−
Verify that the CD or DVD is inserted correctly in the drive. If necessary, insert the
end of a straightened paper clip into the manual tray-release opening to eject the
CD or DVD. The drive LED light flashes once per second when the CD or DVD is
inserted.
− Verify that the CD or DVD is clean and not damaged. (Try another CD or DVD if
you have one.)
− Verify that the software program is working properly.
7. Troubleshoot one or more of the removable media drives if they are the only failing
components.
−
Reseat the following components:
•
Removable-media drive cable (if applicable)
•
Removable-media drive
•
Media tray cable (if applicable)
•
Media tray
8. Replace the following components one at a time, in the order shown, restarting the
blade server each time:
a.
Removable-media drive cable (if applicable)
b. Media tray cable (if applicable)
c. Removable-media drive
d. Media tray
9. Verify that the management module is operating correctly.
See the
Problem Determination and Service Guide or the Hardware Maintenance
Manual and Troubleshooting Guide for your Bull Blade Chassis - Enterprise.
Some Bull Blade Chassis - Enterprise types have several management-module
components that you might test or replace. See the Installation Guide for your
management module for more information.
10. Replace the management module.
See the
Problem Determination and Service Guide or the Hardware Maintenance
Manual and Troubleshooting Guide for your Bull Blade Chassis - Enterprise.
If these steps do not resolve the problem, it is likely a problem with the blade server. See
“ Universal Serial Bus (USB) port problems ” on page 181 for more information.