AudioCodes Mediant 3000, User Manual

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User's Manual 576 Document #: LTRT-89729
Mediant 3000
46.3 Viewing Quality of Experience
The Quality Of Experience page provides statistical information on calls per SRD or IP
Group. The statistics can be further filtered to display incoming and/or outgoing call
direction, and type of SIP dialog (INVITE, SUBSCRIBE, or all).
This page provides three pie charts:

Dialog Success Ratio: displays the SIP call and subscribe (SUBSCRIBE) dialog
success-failed ratio.

Dialog Failed Attempts: displays the failed call attempts. This includes the number of
calls and subscribes which were successfully and abnormally terminated.

Dialog Termination Ratio: displays call termination by reason (e.g., due to no answer).

To view Quality of Experience:
1. Open the Quality Of Experience page ( Status & Diagnostics tab > Performance
Monitoring menu > Quality Of Experience ).
Figure 46-3: Quality Of Experience Graph
2. From the 'SRD/IpGroup' drop-down list, select whether you want to view QoE for an
SRD or IP Group.
3. From the 'Index' drop-down list, select the SRD or IP Group index.
4. From the 'Dir' drop-down list, select the call direction:
•
In - incoming calls
•
Out - outgoing calls
•
Both - incoming and outgoing calls
5. From the 'Type' drop-down list, select the SIP message type:
•
Invite - INVITE
•
Subscribe - SUBSCRIBE
•
Other - all SIP messages
To refresh the charts, click Refresh . To reset the counters, click Reset Counters .