ACD Installation
ACD Installation Guidelines
13-4
Strata DK I&M 6/00
➤
To connect a music source to the processor PCB MOH jack
➤
See Chapter 12 – Peripheral Installation,
“Music-on-Hold (MOH)/ Background Music (BGM)
.
ACD Installation Guidelines
The following steps show how to install the Strata DK ACD feature.
Note
ACD is not provided with RCTUA3.
Step 1: Initialize the System
If installing a new processor PCB or if changing ROMs on the processor PCB (RCTU or B_C_U),
the processor PCB must be fully initialized by running Programs 91-9 and 03 per the
programming procedures in the
Strata DK Programming Manual.
If the system has been previously initialized and installed, it is not necessary to re-initialize the
processor PCB when installing the ACD feature unless the processor PCB ROMs or flash memory
are changed to install ACD. If changing ROMs, DKi Admin or DKi Backup software is
recommended for downloading/uploading previously programmed customer data.
Step 2:
Install the Feature Key
➤
To install the RKYS onto the Processor PCB
➤
Read the section titled
“KKYS Installation” on Page 3-24
and
for installation instructions.
Important!
It is not necessary to run any special programs (i.e., Program 03) when RKYS is
installed. RKYS can be installed before or after system initialization, and, before or
after the customer database is entered. The feature(s) provided by the RKYS are
enabled immediately when RKYS is installed. However, configuration programs for
Auto Attendant and ACD must be entered for the feature to operate.
Step 3: Install Related PCBs
1. Install PIOU, PIOUS, or RSSU PCBs in the highest numbered slots in any cabinets.
2. Install the RSIU PCB in slot 11 of the Base Cabinet only.
Step 4: Connect COM Port Wires
➤
Connect Strata DK to the SMIS PC per
SMDR, Page Outputs, Relay Controls, Alarm Sensor, and other miscellaneous options on the
PIOU or PIOUS PCBs will be active on the installed PIOU/PIOUS that is programmed with the
lowest Program 03 code (41, 42, or 43). The RSSU PCB only supports TTY, SMIS, or SMDI.
Step 5: Install ACD/SMIS Interface
If installing a SMIS personal computer, a RSSU, PIOU, PIOUS, RSIU or RSIS must be installed
(see
for MIS RS-232 port installation).
Содержание Strata AirLink DK40i
Страница 22: ...Introduction Related Documents Media xx Strata DK I M 6 00 ...
Страница 48: ...DK14 Installation DK14 Wiring Diagrams 1 26 Strata DK I M 6 00 ...
Страница 220: ...DK424 Installation Remote Cabinet Installation Instructions 5 68 Strata DK I M 6 00 ...
Страница 262: ...DK424i Configuration Primary Reserve Power Cabinet Hardware 6 42 Strata DK I M 6 00 ...
Страница 450: ...Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams 10 42 Strata DK I M 6 00 ...
Страница 592: ...Peripheral Installation Enhanced 911 Service E911 12 84 Strata DK I M 6 00 ...
Страница 616: ...ACD Installation Spectrum Electronic Wall Boards 13 24 Strata DK I M 6 00 ...
Страница 634: ...Fault Finding Fault Isolation Flowcharts 14 18 Strata DK I M 6 00 ...
Страница 704: ...ISDN Interfaces ISDN Disconnect Cause Code 16 54 Strata DK I M 6 00 ...