Chapter 2: Service Menus
Retrieving a Crash Dump File
Quantum DXi6900-S Field Service Manual
58
Figure 32:
Initial WinSCP Log-in Screen
2. Under the Session section of the login screen enter the following information:
l
Hostname
- IP Address of the DXi
l
Port Number
- Leave set to 22
l
Username
- ServiceLogin
l
Password
- (see for system passwords)
Leave all other fields as defaults.
Note:
You can also leave the
Username
and
Password
boxes blank, and you will be prompted to
enter them during the authentication process.
After you are successfully connected to the DXi system, the default view will be showing the root
directory (see
), depending on the interface that you have selected (
Explorer View
or
Norton Commander View
).
Figure 33:
Root Directory
3. Navigate to the
/snfs/Kdumps
directory to access a
kdump
core file.
