E X A 3 0 0 0
Model Name: Rockhopper-46/62
E X A 3 0 0 0
Model Name: Rockhopper-46/62
Trouble with Media Feed
When No Error is Displayed on the Printer's Liquid Crystal Display
1
2
3
4
5
• The media comes off when it is initial-
ized or during printing
• The media is skewed or meanders
when it is initialized or during printing
• The media becomes wrinkled when it
is initialized or during printing
• The media jams when it is initialized
or during printing
• The media tears when it is initialized
or during printing
1-1
1-2
1-3
1-4
1-5
1-6
1-7
1-8
• Are XR cable assembly (rear paper sensor) and edge sensor detecting normally according to the
self-diagnostic sensor test?
→
Check the connections of XR cable assembly and edge sensor.
XR cable assembly is the main board assembly J107 (XR).
Edge sensor is the head board assembly J204 (P EDGE).
→
Replace XR cable assembly and edge sensor.
• Are the fans working normally according to the self-diagnostic test?
→
Check the connectors between fan assembly, fan extension cable assembly and main board
assembly.
Fan extension cable 1 assembly is J115 (FAN1) on the main board
Fan extension cable 2 assembly is J116 (FAN2) on the main board
Fan extension cable 3 assembly is J117 (FAN3) on the main board
→
Replace fan assembly.
→
Replace fan extension cable 1 ~ 3.
• Is shielding material fixed securely in the specified places?
Shield GA-A, Shield GA-B, Shield GA-C
→
Refit shielding securely.
• When the pressure lever is raised and lowered, does the pressure unit move up and down smooth-
ly at the same time?
→
Apply grease (G-501) if it does not move smoothly.
• Is the pressure roller pressing on the media over its entire length?
• With the pressure lever up, does the pressure rollers seem reluctant to turn?
• With the pressure lever down, does the pressure rollers idle or contact the platen on one side?
• With the pressure lever down, is the blade pressing firmly on the media?
→
If there are paper dust or scraps near the pressure roller, wipe with soft damp cloth.
→
If necessary, replace pressure assembly, pressure rollers and blade.
→
If the gap between platen and plate is less than 0.2 mm, adjust platen height.
• Is there major distortion, damage or foreign matter on the front and rear paper guides?
→
Replace front and rear paper guides.
• Are the adjustment of scroller position and fitting of flanges correct?
→
Adjust scroller position correctly.
→
Fit flanges correctly into the core of the roll media.
• Is there major distortion or damage to the grid roller?
→
Replace the grid roller.
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Feed
1200
1410
1080
1220
1220
1520
1040
1690
1040
1060
R E P
B A C
G O T O R e f . P a g e s
1040-2