E X A 1 0 9 0
Model Name: Rockhopper-46/62
E X A 1 0 9 0
Model Name: Rockhopper-46/62
Printer Status Messages
When Message is Displayed
1
2
• [65YMCK] Ink Low
This message is displayed when the
amount of ink shown on the operating
panel is low.
Printing can continue.
(Refer to GID2010 for details)
• [65YMCK] No Ink
This message is displayed when the
ink shown on the operating panel has
been used up.
If this message appears while an
image is being printed, stop printing
immediately.
(Refer to GID2010 for details)
1-1
1-2
1-3
1-4
1-5
• Check the no ink cartridge with the printer's self-diagnostic "Sensor: No Ink".
→
Remove all cartridges and gently switch the detector assemblies (BK, C, M and Y)
(black plastic levers) on and off to confirm that the displays “Sensor: No Ink K (black)”,
“Sensor: No Ink C (cyan)”, “Sensor: No Ink M (magenta)” and “Sensor: No Ink Y (yel-
low)” change.
• Check the detector assembly connector contacts.
→
Reconnect junction board assembly connector J402 (Detector Assembly BK), J403
(Detector Assembly C), J404 (Detector Assembly M), J410 (Detector1 Assembly [O/5]),
J411 (Detector2 Assembly [G/6]).
If there is no change, move to the next step.
• Exchange the position of the connector of the ink detector assembly for the ink for which
“Ink Low” or “No Ink” is indicated with the position of any one of J402 to J405, J410 and
J411 on the junction board assembly that appears to be normal.
→
If after re-inserting the connectors a different ink now appears to be “No Ink”, it means
that the detector assembly is damaged.
→
Replace the detector assembly.
→
If after re-inserting the connectors there is no change in the “No Ink” display, or “No
Ink” is shown for all inks, the damage may be between the junction board assembly
and the main board assembly.
• Check the ink ID cable contacts.
J401 (ink ID cable) on the junction board assembly and J109 (INK ID) on the main board
assembly.
→
Disconnect and reconnect them.
• Replace the ink ID cable and repeat procedure 1-3.
(a) If the fault display is cleared, it means that the ID cable may be faulty.
→
Replace the ink ID cable.
(b) If there is no change at all in the symptoms, it means that the junction board assem-
bly or the main board assembly may be faulty.
→
Replace the junction board assembly.
→
Replace the main board assembly.
No.
Symptom
Sequence
Items to be Confirmed
When Message is Displayed
Printer Status Messages
1350
1350
1470
1470
1140
1040
R E P
B A C
G O T O R e f . P a g e s