E X A 6 0 1 0
Model Name: Rockhopper-46/62
E X A 6 0 1 0
Model Name: Rockhopper-46/62
Trouble with Media Cutting
When No Error is Displayed on the Printer's Liquid Crystal Display
1
• Cutting occurs during printing
(Since there is no cutting of cut sheet
media, this item applies only to roll
media)
1-1
1-2
1-3
1-4
1-5
1-6
• Is there a problem with the printer driver software?
→
Upgrade the printer driver version.
• Is there a problem with the program ROM?
→
Upgrade the version.
• Check the Y cable connectors.
Check that they are not inserted obliquely.
→
Insert the main board assembly connector J111 (HEAD1) and the head board assem-
bly J201 (MAIN1).
→
Replace them.
• The head board assembly may be damaged.
→
Replace it.
• The main board assembly may be damaged.
→
Replace it.
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Cutting
1360
1420
1140
R E P
B A C
G O T O R e f . P a g e s
Direction of media feed
Cut
CAUTION: Power must be off when connectors are being disconnected or recon-
nected, otherwise you may be injured or a board may be damaged.
The main board assembly will certainly be damaged if power is
applied with main board assembly connectors J111 (HEAD) and J112
(HEAD2) and head board connectors J201 (MAIN1) and J202 (MAIN2)
inserted with oblique FFP.