E X A 7 0 0 0
Model Name: Rockhopper-46/62
E X A 7 0 0 0
Model Name: Rockhopper-46/62
Online/Function Problems
When No Error is Displayed on the Printer's Liquid Crystal Display
1
2
• Cannot connect normally with
Centronics
• Cannot connect normally with
Network
1-1
1-2
1-3
1-4
1-5
1-6
• Try communicating with the available computer and cable.
→
Contact your Mutoh distributor.
• Does the error occur after the interface cable has been changed?
→
There may be a broken lead in the interface cable or the cable itself may be too long for good
communication.
Advise the use of a cable that conforms to specifications.
• Is there a problem with the printer driver software?
→
Upgrade the printer driver version.
• Is there a problem with the program ROM?
→
Upgrade the version.
• For network connections, make sure of the type of cable that is to be used for the connection envi-
ronment.
For direct connection of one host and one printer
→
Use a cross cable (100/10Base-T)
For connection of several hosts and one printer through a hub
→
Use a straight cable (100/10Base-
T)
❈
To check connections to the network board, use the board accessory setup utilities or connect
directly to the computer (using a crossed cable in the case of 10BASE-T) and use the PING
command.
Example of use of PING command
PING (ping) is run from the MS-DOS prompt under Windows 95/NT.
Example:
C:\WINDOWS>PING 192.168.41.34 [Enter]
PING may be upper or lower case.
Connection is indicated by a response such as:
Reply from 192.168.41.15: bytes=32 time=4ms TTL32
(This address is the default value.)
• The main board assembly may be damaged.
→
Replace it.
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Online/Function Problems
1140
R E P
B A C
G O T O R e f . P a g e s