E X A 3 0 1 0
Model Name: Rockhopper-46/62
E X A 3 0 1 0
Model Name: Rockhopper-46/62
Trouble with Media Feed
When No Error is Displayed on the Printer's Liquid Crystal Display
1
2
• The media size is different after
media mounting and initialization
• Tracing paper and thin media cannot
be detected
1-1
1-2
1-3
1-4
1-5
• Is the media mounted recommended by Mutoh?
If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper
sensors may read incorrectly and be unable to recognize the media.
→
Mount recommended media and try again.
• Are XR cable assembly (rear paper sensor) and edge sensor detecting normally accord-
ing to the self-diagnostic sensor test?
→
Check the connections of XR cable assembly and edge sensor.
XR cable assembly is the main board assembly J107 (XR).
Edge sensor is the head board assembly J204 (P EDGE).
→
Replace XR cable assembly and edge sensor.
• Use the printer's self-diagnostic “Sensor: Edge” to confirm the amount of sensor reflec-
tion. Using thick coated paper, check whether the paper detection value is within 0090 to
00a4.
→
Check edge sensor connector and head board assembly connector J204 (PEDGE).
→
Adjust the detection value with the head board assembly variable resistor.
→
Replace edge sensor assembly.
• Check the Y cable connectors.
Check that they are not inserted obliquely.
→
Reconnect main board assembly connector J111 (HEAD1) and head board assembly
connector J201 (MAIN1).
→
Replace the Y cable.
• The main board assembly may be damaged.
→
Replace it.
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Feed
1200
1410
1410
1360
1140
1040
1040
R E P
B A C
G O T O R e f . P a g e s
CAUTION:
Power must be off when connectors are being disconnected or
reconnected, otherwise you may be injured or a board may be
damaged.
The main board assembly will certainly be damaged if power is
applied with main board assembly connectors J111 (HEAD) and
J112 (HEAD2) and head board connectors J201 (MAIN1) and J202
(MAIN2) inserted with oblique FFP.