E X A 1 0 8 0
Model Name: Rockhopper-46/62
E X A 1 0 8 0
Model Name: Rockhopper-46/62
Printer Status Messages
When Message is Displayed
1
• Insert Special Cartridge
This message is displayed when a
cartridge other than a genuine Mutoh
cartridge has been installed.
1-1
1-2
1-3
1-4
1-5
1-6
1-7
• Switch off the printer temporarily and check that the message is displayed when you switch on
again.
• Check whether you are using the specified ink cartridge.
• Use the printer’s self-diagnostic “Sensor: Cartridge” to make sure that the ink cartridge status
detection is working correctly.
If normal detection fails, the ink ID sensor assembly, junction board assembly, ink ID cable, or main
board assembly may be at fault.
• Check the ink ID sensor assembly connector contacts.
→
Reconnect junction board assembly connectors J406 (Ink ID Sensor 1 BK), J407 (Ink ID Sensor
2 C), J408 (Ink ID Sensor 3 M), J409 (Ink ID Sensor 4 Y), J412 (Ink ID Sensor 5), J413 (Ink ID
Sensor 6).
If there is no change, move to the next step.
• Using the printer’s self-diagnostic “Sensor: Cartridge”, exchange the position of the connector of the
ink ID sensor assembly that is shown as being faulty with the position of any one of J406 to J409,
J412 and J413 on the junction board assembly that appears to be normal.
→
If after re-inserting the connectors a different ink cartridge unit now appears to be faulty, it means
that the ink ID sensor assembly that was shown as being faulty is damaged.
→
Replace the faulty ink ID sensor assembly.
→
If after re-inserting the connectors there is no change in the part that was shown as being faulty,
or all units are shown as being faulty, the damage may be between the junction board assembly
and the main board assembly.
• Check the ink ID cable contacts.
→
Reconnect junction board assembly connector J401 (INK ID Cable) and main board assembly
connector J109 (INK ID).
• Replace the ink ID cable and repeat procedures 1-3 and 1-4.
(a) If the fault display is cleared, it means that the ID cable may be faulty.
→
Replace the ink ID cable.
(b) If there is no change at all in the symptoms, it means that the junction board assembly or the
main board assembly may be faulty.
→
Replace the junction board assembly.
→
Replace the main board assembly.
No.
Symptom
Sequence
Items to be Confirmed
When Message is Displayed
Printer Status Messages
1340
1340
1470
1470
1140
1040
R E P
B A C
G O T O R e f . P a g e s