E X A 4 0 5 1
Model Name: Rockhopper-46/62
E X A 4 0 5 1
Model Name: Rockhopper-46/62
Trouble with Printing
When No Error is Displayed on the Printer's Liquid Crystal Display
1-10
1-11
1-12
1-13
1-14
1-15
1-16
1-17
• Is the T-fence dirty?
→
Clean it.
→
If the T fence is severely soiled and can not be cleaned, replace it.
• Is the pressure roller pressing on the media over its entire length?
• With the pressure lever up, does the pressure rollers seem reluctant to turn?
• With the pressure lever down, does the pressure rollers idle or contact the platen on one side?
• With the pressure lever down, is the blade pressing firmly on the media?
→
If there are paper dust or scraps near the pressure roller, wipe with soft damp cloth.
→
If necessary, replace pressure assembly, pressure rollers and blade.
→
If the gap between platen and plate is less than 0.2 mm, adjust platen height.
• Is the pump motor turning during the cleaning action?
→
Check the pump motor assembly connector J102 (PUMP) on the main board assembly and try
again.
→
Replace the pump motor assembly.
→
If the pump motor does not turn after performing the above tasks, replace the main board
assembly.
• Was there any mismatching of gears during the cleaning operation?
→
Replace the maintenance station assembly.
• Is the cap assembly spring fallen out or broken?
→
If the part has fallen out, refit it.
→
Replace the cap assembly or the maintenance station assembly.
• Are the tubes crushed inside the pump assembly?
→
Replace the pump assembly and check the ink flow. If it is good, carry out initial filling.
CAUTION:
Wait at least 30 minutes after initial filling before printing. Printing quality can
not be assured unless ink filling has been stabilized.
• Does the head that is fitted have a rank that is different from the recorded rank?
→
Re-insert print head rank correctly.
• The print head assembly may be damaged.
→
Replace the obstructed print head assembly.
→
Continued on next page
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Printing
1300
1220
1520
1230
1270
1240
1270
1390
2040
R E P
B A C
G O T O R e f . P a g e s
1
2
3
• Printing becomes shaded.
• The image contains blurs.
• Transverse lines appear to be split.
Split line
Direction of
media feed
Shading and
blurring
• Black and white lines appear in the
printed image
(Not including gaps in the step pat-
terns in locations 1G to 7G of the test
pattern)
If dots are missing, go to EXA4020
Direction of
media feed
Good example
Bad example
4