E X A 6 0 2 0
Model Name: Rockhopper-46/62
E X A 6 0 2 0
Model Name: Rockhopper-46/62
Trouble with Media Cutting
When No Error is Displayed on the Printer's Liquid Crystal Display
1
2
• The cutting operation is normal but
the media is not cut
• The cutting is bad and the media jams
(Since there is no cutting of cut sheet
media, this item applies only to roll
media)
1-1
1-2
1-3
1-4
1-5
• Is the cutter blade chipped or deteriorated as checked in the primary consultation?
→
Replace the cutter.
• Is the cutter blade chipped or deteriorated as checked in the primary consultation?
→
Replace the cutter.
• Has the cutter cap been fixed securely on the top of the cutter as a result of checking in
the primary consultation?
→
Refit it.
• Is there foreign matter in the cutter groove and on the surface of front paper guide?
→
Remove the foreign matter.
→
Remove paper dust from the cutter groove.
• Is the cutter blade parallel with the front of the paper guide?
→
Adjust it.
No.
Symptom
Sequence
Items to be Confirmed
When No Error is Displayed on the Printer's Liquid Crystal Display
Trouble with Media Cutting
R E P
B A C
G O T O R e f . P a g e s