E X A 1 0 6 0
Model Name: Rockhopper-46/62
E X A 1 0 6 0
Model Name: Rockhopper-46/62
Printer Status Messages
When Message is Displayed
1
• Media Cut Error
This message is displayed when the
media is not cut and does not fall out
despite the cutting operation having
been performed.
1-1
1-2
1-3
1-4
1-5
• Is there an accumulation of paper dust in the cutter groove?
→
Remove accumulated paper dust along the paper groove.
• Check how the cutter cap is fitted.
→
Fit the cutter cap securely.
• Check the up and down movement of the cutter. With the cutter installed, push it down to the bot-
tom with your finger and check that the power of the spring alone brings it back to the top.
→
If it rises, go to 1-5
→
If it does not rise, got to 1-4
• Remove the cutter and take out the cutter spring. Fit the cutter and check that in this condition, the
cutter will fall to the bottom under its own weight.
→
If it falls the cutter spring may be faulty. Refer to the exploded drawings and replace the cutter
spring.
→
If it does not fall, the cutter may be faulty. Replace the cutter.
• Use the printer's self-diagnostic “Aging: Cutter” to confirm the up-and-down movement of the sole-
noid.
No.
Symptom
Sequence
Items to be Confirmed
When Message is Displayed
Printer Status Messages
Refer to the
Operation
Manual
(Basic
Manual)
Refer to the
Operation
Manual
(Basic
Manual)
R E P
B A C
G O T O R e f . P a g e s
Moves up/down
→
Check the down position of the cutter blade relative to the
cutter groove.
[OK]
→
Cutter blade is damaged or worn out. Replace with a new blade.
[NG]
→
Refer to REP 1380 position adjustment and adjust the position of the cutter
holder.
No up/down movement
→
Connection may be faulty. Check the following connectors.
• Head board assembly connector J206 (SOL)
• Head board assembly connector J201 (MAIN1)
• Main board assembly connector J206 (HEAD1)
CAUTION:
Power must be off when connectors are being disconnected or
reconnected, otherwise you may be injured or a board may be
damaged. The main board assembly will certainly be damaged if
power is applied with main board assembly connectors J111
(HEAD) and J112 (HEAD2) and head board connectors J201
(MAIN1) and J202 (MAIN2) inserted with oblique FFP.
→
Continued on next page