A-61635 December 2010
G-5
• If no license is available, the License server issues the next highest
available licenses. Licenses are issued in the following rank order:
A, B,
Indexing, C, D, DX, E, F, G
. Therefore, if all A’s have been issued, a request
for an A license may be fulfilled with a B license or higher.
• Auto Import license requests may result in the issuance of an Auto Import
“Edition” license (which only allows Auto Import) or an E or above (which
allows Auto Import as well as enabling appropriate scanners).
• If none are available, the request will fail.
Once a client (or output server) receives a license it will automatically renew it
periodically. Administrators can monitor available licenses, when they were
granted, and when they will expire using the Capture Pro Dashboard.
Sometimes if a workstation goes into “sleep” mode a license renewal may fail.
In this event, a message will be displayed informing them that the license
renewal failed, but after clicking
OK
a new license will be obtained
automatically. Normally, clients renew their licenses transparently in the
background.
Each license is granted for a specific duration. If it is not renewed within this
period, the client will be unable to operate. This duration is currently set to 10
minutes. The client will continue to operate for this interval while issuing
warnings that the license is due to expire.
If a license fails to renew due to sporadic communication failures or other
issues, it should only be necessary to acknowledge any error messages and
the client will automatically obtain a new license. Some errors may require an
application reset.
Fail over
Network Edition clients have the ability to “fail over” without reconfiguring
software. If a server fails, an administrator can enable a backup server which
has been pre-configured into each clients’ server map and it will automatically
find the server.
•
License server fail over
is largely transparent. An initial license renewal
failure will be observed, but after a user clicks
OK
, the request will
automatically fail over to the next License server on the list. No further user
action is required.
•
Remote Administration server fail over
is less transparent than License
server fail over. As described above, all workstations in a NE workgroup
share identical setups. When moving to a different server, clients will have to
perform the initial synchronization operation again to bring them into synch
with the new server.
Therefore, as an administrator starts up a new server it should be done with
the full awareness of all participating clients which must all be restarted in
order for the initial synchronization to occur.
