DS2 Docking Station
Troubleshooting
Version 9.1 (P/N: 17112798)
INDUSTRIAL SCIENTIFIC
253
14.5. Instrument Docking Station Issues
Situation Explanation/Solution
Instrument did not calibrate
Gas cylinder is expired.
Gas cylinder is empty.
Gas requested for calibration was not available.
Gas tubing that supplies the gas is blocked or
disconnected.
The Gas In connections are configured incorrectly in
DSSAC.
If the IDS is part of a cluster, the cluster is configured
incorrectly in the DSSAC.
Unexpected calibration failure
Gas is not connected to the appropriate Gas In
connection; thus, the instrument was calibrated using
fresh air.
Gas configured for the Gas In tab in the DSSAC does
not match actual gas in the cylinder.
If the IDS is part of a cluster, the cluster is configured
incorrectly in the DSSAC.
Changes to settings were not
properly applied to a IDS or
instrument
IDS was unplugged during the event.
Network connection possibly interrupted.
Instrument was not properly docked in the IDS.
Cannot perform a forced
calibration
If the IDS is clustered, another IDS is currently using
the requested gas.
Instrument is not properly docked in the IDS.
When a datalog download is
attempted, the IDS displays
“Unavailable”
The instrument’s datalog data is probably corrupt.
Manually clear the datalog from the instrument.
Cannot use the menu on the
IDS
The IDS is actively performing a task.
The Menu Locked option has been set for the IDS in
the DSSAC.
IDS green LED is on, but the
IDS is not displayed in blue text
in the DSSAC
Network connection from the IDS may be down or
unplugged.
“Discovering” message displays
on the IDS for an extended
period of time
Network connection from the IDS may be down or
unplugged.
IDS does not display the correct
time
Verify that the Docking Station Server has the correct
time for your time zone. The IDSs use the time
available from the server.
