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Troubleshooting
DS2 Docking Station
258
INDUSTRIAL SCIENTIFIC
Version 9.1 (P/N: 17112798)
Figure 14-5. Viewing a Sample Log File Using the View Log Button
8.
Click “OK” to exit the menu.
NOTE:
The log file grows in small increments as the logged data is added to the file. The log
file is stored as “c:\ds2_server_log.txt.”
14.7. Industrial Scientific Support Services
Contact the Industrial Scientific Customer Service Department 24 hours a day by phone, fax or
e-mail. Phone lines are handled by friendly, knowledgeable professionals 24 hours a day from
8 PM Eastern Standard Time (EST) Sunday evening through 6 PM (EST) Friday evening. Your
call will be answered by a real person, not an answering machine or an automated attendant with
complicated menu selections.
Industrial Scientific Corporation
Phone: 412-788-4353
1001 Oakdale Road
Toll Free: 1-800-DETECTS (338-3287)
Oakdale, PA 15071-1500
Fax: 412-788-8353
USA
Service: 1-888-788-4353