IBM PC Server 520, Руководство пользователя

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Troubleshooting
Troubleshooting
You can use the troubleshooting charts in this section to find
solutions to problems that have definite symptoms.
Troubleshooting Charts
Look for the symptom in the left column of the chart. Instructions
and probable solutions to the problem are in the right column.
Note: If you are instructed to use the System Diskettes, insert the
Reference Diskette first. (Refer to “Using the System
Diskettes” on page 164 for information on System Diskettes.)
In these charts, an X can be any alphanumeric character.
CD-ROM Drive
Problems
Action
The CD is not working
properly. Clean the CD by wiping it with a soft, lint-free cloth,
from the center of the CD to the outer edge. Do not
clean in a circular pattern. This can cause loss of data.
If this does not correct the problem, clean the
optical-head lens. Discs for cleaning the lens are
available from your place of purchase.
If a problem still exists, have the system serviced.
CD-ROM drive tray not
working The server must be turned on. If the server is on and
the tray does not eject, insert the end of a paper clip
into the manual tray release opening. If the drive still
does not work correctly, call for service.
CD-ROM drive not
recognized Use SCSISelect to verify the SCSI ID of the CD-ROM
drive (see “SCSISelect Utility Program Options” on
page 171 for information on the SCSISelect utility
program). If SCSISelect does not indicate a conflict
with the SCSI IDs, call for service.
Chapter 7. Solving Problems
357