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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
HARDWARE Messages
Error Message
HARDWARE-2-FAN_ERROR: Fan Failure.
Explanation
The fan is not working.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7
.
Error Message
HARDWARE-2-THERMAL_WARNING: Temperature has reached warning threshold.
Explanation
The temperature sensor valve inside the switch reached the warning threshold. The
switch can function normally until the temperature reaches the critical threshold.
Recommended Action
The external temperature is high. Reduce the temperature in the room.
Error Message
HARDWARE-3-ASICNUM_ERROR: [traceback] Port-ASIC number [dec] is
invalid
Explanation
The port ASIC number is invalid. [dec] is the port ASIC number.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
HARDWARE-3-INDEX_ERROR: Index value [dec] is invalid.
Explanation
The index into the hardware table is out-of-range. [dec] is the index value.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7
.
Error Message
HARDWARE-3-INTRNUM_ERROR: Port-ASIC Interrupt number [dec] is invalid.
Explanation
The interrupt ID used in a port ASIC is invalid. [dec] is the interrupt number.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7
.
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