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Repair Analysis Procedures (RAPs)
6 Ask the System Administrator to enter the routing table NETSTAT on the Sun System and PING
the printer. The printer responds back to the PING.
Y: Go to step 7.
N: Replace the Ethernet PWB. If the problem still exists, inform the System Administrator
that the problem is either in the Host Interface Cable, the Routing Table, or the Host
System. Also, the IP Address might be incorrect.
7 Ask the System Administrator to send a print job to the printer. The job prints correctly.
Y: Go to Final Actions.
N: Go to step 8.
8 Enable printer Hex Dump on the System Menu and ask the System Administrator to resend the
job. Review results with the System Administrator. The System Administrator corrects problem in
job and problem is solved.
Y: Go to Final Actions.
N: Call for technical assistance.
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