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Xerox DocuPrint N17 Service Manual

5-73

General Procedures/Information

5.3.1 Error/Status Code Display Conditions, Printer Action, and

Recovery Procedures

Table 5.3.1.1

Error/Status Code Display Conditions, Printer Action, and Recovery Procedures

Code

Display Conditions

Printer Action

Recovery

Procedures

U6

1. A Nonvolatile Memory read
error occurred when the printer
power was switched on.

2. Nonvolatile Memory write error
occurred during write to the Non-
volatile Memory.

Immediately or after com-
pleting the current cycle
when printing, the printer
shuts down the Main
Motor, Laser Motor, and
the power supply to the
Fuser.

Switch off the printer
power, then back on
again.

U2

1. The SOS signal intervals are
longer than the set READY inter-
val after 20 seconds from the
start of Laser warm up. (Warm
up Failure)

2. The actual LD output is lower
than the LD power setting.

3. The SOS signal intervals
become longer than the set Fail
interval after the Laser warm up
is completed.

Immediately or after com-
pleting the current cycle
when printing, the printer
shuts down the Main
Motor, Laser Motor, and
the power supply to the
Fuser.

Switch off the printer
power, then back on
again.

U4

1. The Fuser warm up does not
finish within 80 seconds.

2. The Fuser temperature
becomes lower than the set LOW
Trouble temperature after the
Fuser warm up is completed.

3. The Fuser temperature rises
higher than the set HIGH Trouble
temperature after the Fuser
warm up is completed.

4. Discontinuity is detected in the
Thermistor circuit of the Heater
Assembly.

5. The power supply to the
Heater Quartz continues for 10
or more seconds while the Main
Motor is stopping after the Fuser
warm up is completed. (S.T.S
Failure)

* When the software is overrun,
or removed, the printer is reset
by the watch dog timer.

Immediately or after com-
pleting the current cycle
when printing, the printer
shuts down the Main
Motor, Laser Motor, and
the power supply to the
Fuser.

Switch off the printer
power, then back on
again.

www.printcopy.info

www.printcopy.info

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Summary of Contents for DocuPrint N17

Page 1: ...XEROX Xerox DocuPrint N17 Network Laser Printer Service Manual 721P50510 July 1999 www printcopy info w w w p r i n t c o p y i n f o...

Page 2: ...orporation All rights reserved Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted inc...

Page 3: ...ny laser label visible to service must be reproduced in the service manual with location shown or indicated Safe working procedures and clear warnings concerning precautions to avoid possible exposure...

Page 4: ...6 98 Product Safety iv Xerox DocuPrint N17 Service Manual 1 2 www printcopy info w w w p r i n t c o p y i n f o...

Page 5: ...6 98 Xerox DocuPrint N17 Service Manual v Product Safety The warning sticker illustrated below is affixed to the area identified with 3 3 www printcopy info w w w p r i n t c o p y i n f o...

Page 6: ...6 98 Product Safety vi Xerox DocuPrint N17 Service Manual This page intentionally blank www printcopy info w w w p r i n t c o p y i n f o...

Page 7: ...4 37 6 98 4 38 6 98 4 39 7 99 4 40 6 98 4 41 6 98 4 42 6 98 4 43 6 98 4 44 6 98 4 45 6 98 4 46 6 98 4 47 6 98 4 48 6 98 4 49 6 98 4 50 6 98 Page Rev 4 51 6 98 4 52 6 98 4 53 6 98 4 54 6 98 4 55 6 98 4...

Page 8: ...38 6 98 7 39 6 98 7 40 6 98 7 41 6 98 7 42 6 98 7 43 6 98 7 44 6 98 7 45 6 98 7 46 6 98 7 47 6 98 7 48 6 98 7 49 6 98 7 50 6 98 7 51 6 98 7 52 6 98 Page Rev 7 53 6 98 7 54 6 98 7 55 6 98 7 56 6 98 7 5...

Page 9: ...1 13 6 98 11 14 6 98 11 15 6 98 11 16 6 98 11 17 6 98 11 18 6 98 11 19 6 98 11 20 6 98 11 21 6 98 11 22 6 98 11 23 6 98 11 24 6 98 Page Rev 11 25 6 98 11 26 6 98 11 27 6 98 11 28 6 98 11 29 6 98 11 30...

Page 10: ...Revision Control List x Xerox DocuPrint N17 Service Manual Revision Control List Product N17 Title N17 Service Manual Part Number 721P50510 Date June 1998 www printcopy info w w w p r i n t c o p y i...

Page 11: ...ex Module Option 10 1 Envelope Feeder 11 1 High Capacity Feeder 12 1 Introduction The Xerox DocuPrint N17 Network Laser Printers Service Manual is the primary document used for repairing and maintaini...

Page 12: ...lso contains the procedures necessary to troubleshoot copy quality problems Section 8 500 Sheet Paper Feeder Option This section contains Specifications Parts List REPs Wiring Diagrams Troubleshooting...

Page 13: ...nt N17 Service Manual 1 1 Service Call Procedures Section 1 Service Call Procedures Call Flow Diagram 1 3 Initial Actions 1 4 Corrective Actions 1 4 Final Actions 1 4 www printcopy info w w w p r i n...

Page 14: ...6 98 Service Call Procedures 1 2 Xerox DocuPrint N17 Service Manual www printcopy info w w w p r i n t c o p y i n f o...

Page 15: ...Call Flow Diagram Figure 1 1 1 All service calls begin with Initial Actions and end with Final Actions Figure 1 1 1 Call Flow Diagram Initial Actions Corrective Actions RAPs Parts List Repair Procedur...

Page 16: ...ble surface 4 Perform Corrective Actions 1 3 Corrective Actions 1 If the printer has an obvious failure or fault you can go directly to the appropriate Repair Procedure or Repair Analysis Procedure RA...

Page 17: ...ecifications Section 2 Printer Specifications Electrical Specifications 2 3 Mechanical Specifications 2 3 Minimum Space Requirements 2 4 Functional Specifications 2 5 Paper Specifications 2 6 Options...

Page 18: ...6 98 Printer Specifications 2 2 Xerox DocuPrint N17 Service Manual www printcopy info w w w p r i n t c o p y i n f o...

Page 19: ...ble 2 1 1 Table 2 1 1 Electrical Specifications 2 2 Mechanical Specifications Table 2 2 1 Mechanical Specifications Line Voltage Line Voltage Tolerance Frequency Frequency Tolerance Power Consumption...

Page 20: ...k the fan at the top rear left corner E NOTE The 500 Sheet Paper Feeder adds 4 8 inches 120 mm to the height of the printer the Offset Catch Tray OCT adds 5 2 inches 130 mm Top View A 2 inches 50 mm B...

Page 21: ...and Pressure Table 2 4 1 Print Speed and Resolution Table 2 4 2 Operating Environment Mode Print Speed ppm pages per minute Resolution dpi dots per inch Simplex 17 ppm 1200 dpi Duplex 13 ppm 1200 dpi...

Page 22: ...s 210 x 297 mm Letter 8 5 x 11 inches 216 x 279 mm B5 ISO 6 93 x 9 84 inches 176 x 250 mm Executive 7 25 x 10 5 inches 184 x 267 mm Folio 8 5 x 13 inches 216 x 330 mm Legal 8 5 x 14 inches 216 x 356 m...

Page 23: ...Type Capacity Sheets Letter B5 Executive A5 Folio and Legal 250 A4 230 OHP Film transparency 10 Label Paper 10 Paper Type Capacity Sheets A4 Letter B5 Executive Folio and Legal 100 Monarch Commercial...

Page 24: ...ng options Up to two 500 sheet High Capacity Paper Decks or Trays High Capacity Envelope Feeder SIMMs RAM sizes 4 8 16 and 32mb Flash SIMM 8mb I O PWBs 10 100 BaseT Token Ring Hard Drive 500 Sheet Off...

Page 25: ...3 8 PL 4 Paper Transportation I 3 10 PL 5 Paper Transportation II 3 12 PL 6 Paper Transportation III 3 14 PL 7 Fusing 3 16 PL 8 Paper Exit 3 18 PL 9 Drive and Xerographic Module 3 20 PL 10 Electrical...

Page 26: ...6 98 Parts List 3 2 Xerox DocuPrint N17 Service Manual www printcopy info w w w p r i n t c o p y i n f o...

Page 27: ...e machine will be located in the same illustration or in a series of associated illustrations 2 The letters C E KL and S in each illustration stand for a C ring an E ring a KL clip and a screw respect...

Page 28: ...6 98 Parts List 3 4 Xerox DocuPrint N17 Service Manual PL 1 Covers I S S 2 1 S S 6 S KL S 3 5 S S S 4 S S SAS301FA www printcopy info w w w p r i n t c o p y i n f o...

Page 29: ...Covers I Item Part Description 1 48K12916 Rear Cover 2 48E09090 System Controller Cover 3 48K12898 Front Cover Assembly exploded on PL 2 4 48E62070 Left Front Cover 5 48K12871 Top Cover 6 48K29000 Rig...

Page 30: ...6 98 Parts List 3 6 Xerox DocuPrint N17 Service Manual PL2 Covers II wsm3 07 7 8 13 4 3 2 5 9 11 S 1 with 2 11 12 6 10 SAS302FE www printcopy info w w w p r i n t c o p y i n f o...

Page 31: ...OTE 2 Front Cover 3 Tray Cover 4 Tray Stopper 5 Holder Guide 6 Main Tray 7 Tray Extender 8 113E82630 Catch Holder 9 Envelope Front Harness See NOTE 10 Inner Cover 11 E Ring 12 Harness Cover 13 Cover S...

Page 32: ...6 98 Parts List 3 8 Xerox DocuPrint N17 Service Manual PL 3 Paper Tray 3 2 7 6 5 4 8 S S S 1 with 2 S S SAS303FB www printcopy info w w w p r i n t c o p y i n f o...

Page 33: ...ray Item Part Description 1 130K83303 Paper Size Sensor Assembly with item 2 2 Paper Size Harness 3 109R306 250 Sheet Tray 4 Front Tray Rail 5 Rear Tray Rail 6 48E09581 Tray Cover 7 Right Rail Guide 8...

Page 34: ...3 99 Parts List 3 10 Xerox DocuPrint N17 Service Manual PL 4 Paper Transportation I www printcopy info w w w p r i n t c o p y i n f o...

Page 35: ...91 250 Sheet Feed Roll 8 22K33272 Pinch Roll 9 22K33336 Turn Pinch Roll 10 Supporter 11 22K36821 Duplex Pinch Roll 12 121K84351 Registration Solenoid 13 121K83960 Tray 1 Solenoid 14 121K84341 Front Tr...

Page 36: ...12 Xerox DocuPrint N17 Service Manual PL 5 Paper Transportation II S S S S S SAS305FB S 22 19 20 20 18 17 16 15 21 14 7 6 4 3 12 13 1 9 8 10 5 2 with3 13 11 with12 13 www printcopy info w w w p r i n...

Page 37: ...ternate 8 Right Spring 9 Varistor 10 Left Spring 11 Tray Bottom Assembly with items 12 13 12 Cam Roll 13 120E98142 Front Tray MBF No Paper Actuator 14 Bottom Chute 15 130E81521 Registration Sensor 16...

Page 38: ...6 98 Parts List 3 14 Xerox DocuPrint N17 Service Manual PL 6 Paper Transportation III 2 S S S S 1 1 with 2 S SAS306FC www printcopy info w w w p r i n t c o p y i n f o...

Page 39: ...nt N17 Service Manual 3 15 Parts List PL 6 Paper Transportation III Item Part Description 1 54K88353 BTR Bias Transfer Roll Chute Assembly with item 2 2 600K99291 BTR www printcopy info w w w p r i n...

Page 40: ...ng 20 40 3 31 S 4 S 32 32 S 7 8 5 6 S S 2 with 3 12 1 with 2 40 S S 17 33 34 35 38 24 28 27 29 39 S 21 26 18 19 E S S 25 30 15 22 16 23 21 37 37 26 14 S S 13 S S S 36 34 38 9 with 10 12 12 S 11 10 wit...

Page 41: ...or 13 Earth H Spring 14 Diode Ground 15 Right Frame 16 Right Pressure Roll Lever 17 Left Frame 18 Drive Gear 15T 19 Exit Idle Gear 12T 20 Left Pressure Roll Lever 21 Pressure Roll Bearing 22 Inlet Chu...

Page 42: ...ox DocuPrint N17 Service Manual 11 19 21 13 S S S S 10 12 8 9 7 9 6 with 7 13 18 21 23 24 25 14 16 17 22 S 15 18 20 2 1 S S S S 3 4 5 4 24 23 S S SAS308FB 25 PL 8 Paper Exit www printcopy info w w w p...

Page 43: ...22K33411 Middle Roll 8 Exit Gear 9 Exit Bearing 10 Exit Gate 11 127K86331 Exit Motor 127K19450 Exit Motor Alternate 12 Direction Spring 13 130E81680 Rear Cover Sensor 14 130E81600 Stack Full Sensor 1...

Page 44: ...erox DocuPrint N17 Service Manual PL 9 Drive and Xerographic Module S S S S S 15 1 10 S 14 S S S S 5 with 6 9 3 9 8 7 9 8 7 2 with 3 4 6 S 4 13 S 12 S S S 11 S S SAS309FC www printcopy info w w w p r...

Page 45: ...RU Side Guide Assembly with items 3 4 3 CRU Side Guide 4 Spring 5 CRU Top Guide Assembly with items 6 9 6 CRU Top Guide 7 Roller 8 Arm 9 Spring 10 L Duct 11 54E84681 S Duct 12 127K21160 Main Motor Ass...

Page 46: ...6 98 Parts List 3 22 Xerox DocuPrint N17 Service Manual PL 10 Electrical Module I with Top Cover 2 4 3 S S 1 SAS310FB 5 www printcopy info w w w p r i n t c o p y i n f o...

Page 47: ...on 1 48K71460 Control Panel W O Item 5 2 53E91650 Fan Filter 3 127K88510 Fan 4 162K05270 Panel Harness 5 891E68700 Control Panel Label English 891E68730 Control Panel Label Symbols Only 891E68710 Cont...

Page 48: ...17 Service Manual PL 11 Electrical Module II with Chassis 19 2 S S S S S S S S S 9 11 12 18 14 13 1 7 S S S 20 23 20 22 21 17 16 16 15 with 16 20 20 s s s s s s s 10 8 3 4 5 6 SAS311FB 24 www printcop...

Page 49: ...S Chassis 6 120E98160 No Paper Actuator 7 Earth Spring 8 152K65300 HVPS Harness 9 152K65323 SOS Harness 10 152K65820 OCT Harness 11 152K65330 Laser Harness 12 162K05260 Tray Harness 13 177K99110 US Po...

Page 50: ...6 98 Parts List 3 26 Xerox DocuPrint N17 Service Manual 3 2 6 4 5 1 PL 12 System Controller www printcopy info w w w p r i n t c o p y i n f o...

Page 51: ...troller PWBA Parallel and Serial Only 2 733W03660 Memory SIMM 4MB 733W03647 Memory SIMM 8MB 733W03642 Memory SIMM 16MB 733W03675 Memory SIMM 32MB 160K65620 Flash Memory SIMM 8MB 3 160K54960 100 Base T...

Page 52: ...6 98 Parts List 3 28 Xerox DocuPrint N17 Service Manual Notes www printcopy info w w w p r i n t c o p y i n f o...

Page 53: ...4 9 Front Cover Assembly 4 10 Left Front Cover 4 11 Top Cover Assembly 4 12 Right Cover 4 13 Covers II 4 14 Envelope Feeder EF Cover 4 14 Inner Cover 4 15 Front Tray 4 16 Front Tray Cover 4 17 Tray E...

Page 54: ...olenoid Front Tray Solenoid 4 38 Registration Clutch Assembly 4 39 Paper Transportation III 4 40 Bias Transfer Roll BTR Assembly 4 40 BTR Chute Assembly 4 41 Fusing 4 42 Fuser Assembly CRU 4 42 Paper...

Page 55: ...s Electrical Module II 4 56 System Controller Chassis 4 56 Low Voltage Power Supply LVPS 4 57 Print Engine Controller 4 58 High Voltage Power Supply HVPS 4 59 Fuser PWB 4 60 No Paper Actuator 4 61 Mai...

Page 56: ...6 98 Repair Adjustment Procedures 4 4 Xerox DocuPrint N17 Service Manual www printcopy info w w w p r i n t c o p y i n f o...

Page 57: ...cuPrint N17 Network Laser Printers Repair Procedures REPs 1 Covers I 2 Covers II 3 Paper Tray 4 Paper Transportation I 5 Paper Transportation II 6 Paper Transportation III 7 Fusing 8 Paper Exit 9 Driv...

Page 58: ...EP you are performing A number followed by a parenthesis e g 8 references the corresponding REP step 4 1 2 Before You Start Any REP There are a number of steps you should follow before you begin any p...

Page 59: ...the Rear Cover 2 Remove the screw securing the stopper to the Frame See Figure 4 2 1 1 3 Press and unlatch the pivots on both ends of the Rear Cover and remove the cover Figure 4 2 1 1 Rear Cover Remo...

Page 60: ...moval 1 Remove the three screws securing the cover to the Frame See Figure 4 2 2 1 2 Pull the rear end of the cover to snap it off the Frame Figure 4 2 2 1 Left Cover Removal Replacement Perform the r...

Page 61: ...er to free the latch on the right by slightly lifting upward See Figure 4 2 3 1 NOTE Notice the routing of the harness underneath the Harness Cover 3 Remove the Harness Cover by pulling it upward and...

Page 62: ...over 3 Disconnect P J 130 4 Slide the Cover Stopper to the left to free it from the Frame See Figure 4 2 4 1 5 Remove the KL clip securing the cover to the printer 6 Slide the Front Cover Assembly to...

Page 63: ...e the two screws securing the Front Cover to the Frame See Figure 4 2 5 1 3 Remove the Front Cover from the Top Cover Assembly by rotating the Front Cover and pulling it towards you Figure 4 2 5 1 Lef...

Page 64: ...ontroller Chassis 5 Disconnect the four connectors P Js 23 24 28 and 32 from the Print Engine Controller See Figure 4 2 6 1 6 Remove the four screws securing the Top Cover NOTE You must open the Rear...

Page 65: ...er Assembly REP 4 2 6 Top Cover Assembly 6 Remove the two screws securing the Right Cover to the Frame 7 Unlatch the hooks securing the Right Cover at the top and bottom and remove the Right Cover 8 U...

Page 66: ...top of the Front Tray Cover to release the latch and open the tray 2 Open the EF Cover by 90 degrees See Figure 4 3 1 1 3 Grasp the EF Cover and remove it by pulling to the left Figure 4 3 1 1 EF Cov...

Page 67: ...open the tray 2 Open the EF Cover by 90 degrees See Figure 4 3 2 1 3 Release the latch on the top of the Inner Cover 1 pull the cover down 2 and then remove the cover by pulling it to the front 3 Fig...

Page 68: ...the front tray slightly and disengage the Tray Stopper Arm from the right side of the Front Tray Cover Assembly See Figure 4 3 3 1 4 Press the sides of the cover inward on both ends to flex the cover...

Page 69: ...2 Pull the Front Tray Cover out fully See Figure 4 3 4 1 3 Lift the Front Tray with your fingers to clear the stops on the Front Tray Cover then pull the Front Tray Cover out of the Front Tray Cover A...

Page 70: ...Front Tray out fully See Figure 4 3 5 1 3 Unlatch the Tray Extender 4 Bend the Right Tray Cover supporting rib towards the right while biasing the Tray Extender towards the left so that the Tray Exten...

Page 71: ...y REP 4 5 1 Paper Handling Unit Assembly 6 Remove the System Controller Chassis REP 4 12 1 System Controller Chassis 7 Disconnect the Paper Size Sensor connector P J 135 See Figure 4 4 1 1 8 Press the...

Page 72: ...over Assembly 4 Remove the EP Cartridge 5 Disconnect the three connectors P16 P17 and P27 from the LVPS See Figure 4 5 1 1 Then remove the harness from the cable clamps 6 Remove the four screws securi...

Page 73: ...bly 3 Position the Paper Handling Unit Assembly on the gear side 4 Slightly push back the two release tabs on the Feed Roll Assembly while lifting the Feed Roll up the shaft 5 Remove the Feed Roll Ass...

Page 74: ...osition the Paper Handling Unit Assembly on the gear side 3 Pull slightly on the latch then remove the Duplex Refeed Roll by lifting it upward See Figure 4 5 3 1 NOTE The Duplex Refeed Roll is located...

Page 75: ...e Front Cover Assembly 2 Press the Bottom Tray Assembly down 3 Pull slightly on the latch then remove the Front Tray Roll by sliding it to the right See Figure 4 5 4 1 Figure 4 5 4 1 Front Tray Roll R...

Page 76: ...oner Sensor Assembly towards the front from the rear while lifting upward on the Toner Sensor Assembly 2 Disconnect the connector from the Toner Sensor P137 See Figure 4 6 1 1 3 Disengage the three cl...

Page 77: ...move the two screws securing the Inlet Chute Assembly The screw on the right was already removed in step 1 4 Bias the Inlet Chute Assembly towards the right and slightly towards the rear in order to c...

Page 78: ...lat slot screwdriver blade to unhook the front Sensor Registration clip See Figure 4 6 3 1 3 Insert the screwdriver blade into the opening to unhook the rear Registration Sensor clip 4 Disconnect P123...

Page 79: ...REP 4 6 2 Inlet Chute Assembly 3 Remove the screw securing the Front Tray Chute Assembly on the right 4 Bias the Front Tray Chute Assembly towards the right while pulling upward and then remove the a...

Page 80: ...Remove the Tray Bottom by pulling the Tray Bottom away from the left pivot NOTE Be careful not to lose the springs when the Tray Bottom is decompressed Figure 4 6 5 1 Tray Bottom Removal Replacement...

Page 81: ...int N17 Service Manual 4 29 Repair Adjustment Procedures Figure 4 6 6 1 Retard Assembly Removal Replacement Perform the removal steps in reverse order SAS424F sas424f www printcopy info w w w p r i n...

Page 82: ...Multi Holder Removal 1 Remove the Tray Bottom REP 4 6 5 Tray Bottom 2 Pull the Multi Holder upward out of the Tray Bottom Figure 4 6 7 1 Multi Holder Removal Replacement Perform the removal steps in r...

Page 83: ...he Tray Bottom REP 4 6 5 Tray Bottom 2 Turn the Tray Bottom upside down and pull and remove the Front Tray No Paper Actuator out of position Figure 4 6 8 1 Front Tray No Paper Actuator Removal Replace...

Page 84: ...underside of the Tray Bottom unhook the front No Paper Sensor clip 3 Lift the loosened No Paper Sensor by prying it with a screwdriver and disengage the rear clips 4 Disconnect the Sensor connector a...

Page 85: ...embly REP 4 6 4 Front Tray Chute Assembly 4 Pull out the wire harness from the junction connector P J 128 of the Toner Sensor 5 Remove the screw securing the Bottom Chute on the right 6 Remove the scr...

Page 86: ...gistration Sensor away from the Supporter 4 Remove the Lever Spring 1 5 Remove the three screws securing the Supporter to the Registration Plate as well as the screw securing the Supporter to the Bott...

Page 87: ...N17 Service Manual 4 35 Repair Adjustment Procedures Figure 4 6 11 1 Supporter Removal Replacement Perform the removal steps in reverse order SAS429F CDR 1 2 3 4 SAS429FA www printcopy info w w w p r...

Page 88: ...ve the Supporter REP 4 6 11 Supporter 3 Unclip the spring from the Registration Plate 4 Unlatch the clip securing the Pinch Roll Assembly to the Registration Plate 5 Remove the Pinch Roll Assembly wit...

Page 89: ...nit Assembly 2 Remove the Supporter REP 4 6 11 Supporter 3 Unhook the spring on the Registration Plate side from the Release Link 4 Remove the Turn Pinch Roll Assembly with the Turn Pinch Roll Spring...

Page 90: ...he three screws securing the Registration Solenoid Tray 1 Solenoid and Front Tray Solenoid 3 Pull the three Solenoids away from the Supporter with the wire harness NOTE You can remove these three Sole...

Page 91: ...2 Remove the Supporter REP 4 6 11 Supporter 3 Remove the Registration Bushing See Figure 4 6 11 1 4 Use a flat slot screwdriver blade to pry off the E ring 5 Slide the Registration Clutch Assembly of...

Page 92: ...ridge WARNING To prevent contamination of the BTR do not touch the foam portion of the roll Handle the roll by the shaft extension on each end 3 Use a slotted screwdriver to lift each end of the BTR A...

Page 93: ...ure 4 7 2 1 3 Remove the two screws securing the HVPS leads 4 Remove the Duplex Module if present 5 Remove the Fuser Module REP 4 8 1 Fuser Assembly CRU 6 Remove the rear screw securing the BTR Chute...

Page 94: ...nds then remove the Fuser Assembly by firmly pulling it towards you Figure 4 8 1 1 Fuser Assembly CRU Removal Replacement 1 Perform the removal steps in reverse order 2 If a new Fuser Assembly was ins...

Page 95: ...P J124 Rear Cover Sensor 6 Remove the four screws securing the Exit Roll Assembly to the back side of the Top Cover Assembly and remove the Exit Roll Assembly from the Top Cover Assembly 7 Pry off th...

Page 96: ...ar from the Middle Roll Assembly 4 Pull the Gear away from the Middle Roll Assembly 5 Unhook both bearings and pull the Middle Roll Assembly together with the bearings away from the Exit Assembly Fram...

Page 97: ...Assembly from the Top Cover Assembly 4 Bend the Exit Gate to remove the Gate from the Exit Motor end of the Exit Assembly 5 Unlatch the shaft on the Direction Spring side of the Exit Gate and remove t...

Page 98: ...P J24 Exit Motor 4 Remove the two screws securing the Exit Motor Assembly and pull the Exit Motor Assembly out See Figure 4 9 4 1 NOTE Note the routing of the Exit Motor wiring harness 5 Remove the Ex...

Page 99: ...Assembly over 3 Unhook the Rear Cover Sensor clip by pressing it from the rear of the Top Cover Assembly and remove the Rear Cover Sensor See Figure 4 9 5 1 4 Unplug the Rear Cover Sensor connector a...

Page 100: ...o hooks of the Option Cover Plate from under the rear part of the Top Cover Assembly 2 Remove the three screws 3 Remove the Eliminator Assembly along with the Exit Earth Spring Figure 4 9 6 1 Option C...

Page 101: ...Assembly REP 4 9 6 Option Cover Eliminator Assembly 2 Use a flat slot screwdriver blade to unhook the Stack Full Sensor clip See Figure 4 9 7 1 3 Disconnect the connector and remove the Stack Full Se...

Page 102: ...te and the Eliminator Assembly REP 4 9 6 Option Cover Eliminator Assembly 2 Lift the right end of the Stack Full Actuator upward and remove the Actuator See Figure 4 9 8 1 Figure 4 9 8 1 Stack Full Ac...

Page 103: ...tem Controller Chassis 2 Disconnect P14 from the Print Engine Controller See Figure 4 10 1 1 3 Remove the three screws securing the Main Motor Assembly to the Frame 4 Remove the Main Motor Assembly al...

Page 104: ...to access the Drive Assembly securing screws 3 Partially remove the Print Engine Controller REP 4 12 3 Print Engine Controller 4 Remove the four screws securing the Drive Assembly to the Frame See Fi...

Page 105: ...sembly 2 Remove the four screws hexagon shaped with a black flange securing the Laser Assembly and lift the Laser Assembly 3 Disconnect P J112 P J113 and P J114 after lifting the Laser Assembly Figure...

Page 106: ...op Cover over 3 Disconnect P33 from the Control Panel See Figure 4 11 1 1 4 Open and release the hooks that lock the Control Panel Assembly Spread the hooks wider apart then lift and remove the Contro...

Page 107: ...ly 2 Turn the Top Cover over 3 Remove the two screws securing the Fan Assembly and remove the Assembly See Figure 4 11 2 1 CAUTION The direction of the Fan Harness will vary depending on the manufactu...

Page 108: ...2 5 Left Front Cover 3 Remove the System Controller PWB 4 Remove the seven screws securing the System Controller Chassis See Figure 4 12 1 1 5 Free the Wire Harnesses from the Paper Handling Unit Ass...

Page 109: ...m the Print Engine Controller See Figure 4 12 2 1 3 Disconnect P16 P17 P27 P131 P1 and P3 from the LVPS 4 Remove the four screws securing the LVPS to the Frame 5 Pinch the heads of the three PWB stand...

Page 110: ...2 P23 P24 P25 P28 and P32 from the Print Engine Controller 3 Remove the three screws securing the Print Engine Controller to the Frame See Figure 4 12 3 1 4 Pinch the head of the PWB standoff to relea...

Page 111: ...ee Figure 4 12 4 1 5 Use your fingers to open and release the left rear hook securing the HVPS so the PWB floats from the two bosses 6 Lift the LVPS up and toward the rear to clear the front tabs then...

Page 112: ...ontroller Chassis REP 4 12 1 System Controller Chassis 3 Disconnect P3 from the LVPS See Figure 4 12 5 1 4 Disconnect P115 from the HVPS 5 Remove the wire harnesses from the rear and slide the PWB Fus...

Page 113: ...ator Removal 1 Remove the BTR Chute Assembly REP 4 7 1 Bias Transfer Roll BTR Assembly 2 Lift and remove the No Paper Actuator Figure 4 12 6 1 No Paper Actuator Removal Replacement Perform the removal...

Page 114: ...P 4 12 1 System Controller Chassis 2 Unplug the Harness Connector from the Main Power Switch See Figure 4 12 7 1 3 Squeeze on the switch retaining clamps while pushing the switch out from the printer...

Page 115: ...10 Tray Menu 5 11 PCL Menu 5 12 System Menu 5 13 Parallel Menu 5 15 Serial Menu 5 16 Ethernet Menu 5 17 Token Ring Menu 5 19 Novell Menu 5 21 Print Menu 5 22 Reset Menu 5 23 Diagnostic Mode 5 24 Diagn...

Page 116: ...l DC Operation 5 51 HVPS Developer Bias DC Operation 5 52 HVPS Developer Bias AC Operation 5 53 HVPS Detack Saw Operation 5 54 HVPS Bias Transfer Roll Operation 5 55 HVPS Bias Transfer Roll Operation...

Page 117: ...s one input device and two output devices Liquid Crystal Display The Liquid Crystal Display LCD displays messages sent from the Printer Controller and the System Controller The LCD displays two lines...

Page 118: ...r In this mode the printer is online under control of the System Controller and ready to generate output When the printer power is switched on the printer enters a warm up state called the Power On Di...

Page 119: ...Service Manual 5 5 General Procedures Information 5 The printer will display Initializing then Processing and ultimately Ready when it is warmed up and ready to print Ready www printcopy info w w w p...

Page 120: ...y to select that submenu item 7 In some cases you will have another level of submenus If another level exists press the VALUE PLUS 3 or VALUE MINUS 7 key to scroll through the submenus then press the...

Page 121: ...e To access the menus 1 Press the MENU UP 1 or MENU DOWN 5 key to scroll through the major menus 2 Press the ITEM UP 2 or ITEM DOWN 6 key to scroll through submenus 3 Press the VALUE PLUS 3 or VALUE M...

Page 122: ...UP 2 or ITEM DOWN 6 key to select the displayed menu Figure 5 1 4 2 1 Menu Tree Job Menu Password Menu 1 Tray Menu PCL Menu System Menu Parallel Menu Serial Menu Ethernet Menu 2 Token Ring Menu 2 Nov...

Page 123: ...on is displayed press ENTER Figure 5 1 4 3 1 Job Menu Cancel Job Form Feed Restart Printer Job Menu Password Menu 1 Tray Menu PCL Menu System Menu Parallel Menu Serial Menu Ethernet Menu 2 Token Ring...

Page 124: ...he VALUE PLUS 3 or VALUE MINUS 7 key to select options from the submenu 6 When the desired submenu option is displayed press ENTER Figure 5 1 4 4 1 Password Menu Enter Password _xxx No jobs All jobs J...

Page 125: ...5 A4 210x297 Exec 7 25x10 5 B5 ISO 176x250 Letter 8 5x11 Com 10 4 125x9 5 Legal 8 5x14 C5 162x229 Folio 8 5x13 DL 110x220 A6 105x148 Monarc 3 87x7 5 A5 148x210 Plain Labels User type 1 Preprinted Bond...

Page 126: ...12 00 Desktop ISO 69 PS Text ISO L1 Legal Roman 8 ISO L2 Math 8 Vn Int l ISO L5 Ms Publ Vn Math ISO 4 PC 8 Vn US ISO 6 PC 8 DN Win 3 0 ISO 11 PC 8 Tk Win L1 ISO 15 PC 850 Win L2 ISO 17 PC 852 Win L5...

Page 127: ...lor User type 4 Prepunched Cardstock User type 5 Off Ignore Type Ignore Size Ignore Size Type 300 120 30 Off 180 60 0 1 to 999 Job Menu Password Menu 1 Tray Menu PCL Menu System Menu Parallel Menu Ser...

Page 128: ...aft Mode Edge to Edge XIE Resolution Output Timeout Output Offset Output Dest Alarm Defaults Power Saver Inches Millimeters Off On 600x600 1200x600 Off On Off On Standard Bin Offset Bin Off 60 180 15...

Page 129: ...s displayed press ENTER Figure 5 1 4 8 1 Parallel Menu Port Enable Port Timeout Parallel PDL Binary PS Bi directional On Off 5 300 30 Auto PCL PostScript On Off Job Menu Password Menu 1 Tray Menu PCL...

Page 130: ...l Menu Port Enable Port Timeout Serial PDL Binary PS Baud Rate Flow Control On Off 5 300 30 Auto PCL PostScript XON XOFF Robust XON XOFF Hardware 57600 4800 38400 2400 28800 1200 19200 600 9600 Job Me...

Page 131: ...nary PS DLC LLC Enable DLC LLC PDL DLC LLC Bin PS NetBeui Enable NetBeui PDL NetBeui Bin PS AppSocket Enable On Off On Off On Off Auto PostScript PCL On Off Auto PostScript PCL On Off Auto PostScript...

Page 132: ...ontinued AppSocket PDL AppSocket Bin PS Ethertalk Enable HTTP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout xxx xxx xxx xxx 5 300 60 xxx xxx xxx xxx xxx xxx xxx xxx Static...

Page 133: ...anner LPR PDL LPR Binary PS DLC LLC Enable DLC LLC PDL DLC LLC Bin PS NetBeui Enable NetBeui PDL NetBeui Bin PS On Off On Off On Off Auto PostScript PCL On Off Auto PostScript PCL On Off On Off Auto P...

Page 134: ...Bin PS Ttalk Enable HTTP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Source Routing Speed LAA On Off On Off Static DHCP BOOTP RARP XXX XXX XXX XXX 5 300 60 XXX XXX XXX...

Page 135: ...ble Novell PDL Novell Binary PS Novell Mode Frame Type Polling Interval PServer Name Primary Server NDS Tree NDS Context Auto PostScript PCL Auto SNAP 802 2 Ethernet II 802 3 1 29 2 xxxxxxxxxxxxxxx ND...

Page 136: ...4 When the desired submenu option is displayed press ENTER Figure 5 1 4 13 1 Test Menu Config Sheet PCL Demo PCL Font List PS Font List Menu Map Test Print Hex Mode Disk Directory Restart Printer Job...

Page 137: ...s from the submenu 4 When the desired submenu option is displayed press ENTER Figure 5 1 4 14 1 Reset Menu Factory Defaults Network Defaults Demo Mode Delete All Jobs Disk Init Disk Format Yes No Yes...

Page 138: ...ey This Diagnostic Mode tests various switches and sensors and shows printer fuser settings Diagnostic Mode 2 While switching ON the printer press and hold the ITEM UP 2 and the ITEM DOWN 6 keys until...

Page 139: ...SOLENOID OPERA Tests the Tray 3 lower 2 Feed Solenoid function Output Test CONFIRM ENVELOPE SOLENOID OPERA Tests the Envelope Tray optional Feed Solenoid function Output Test CONFIRM DIRECT SOLENOID O...

Page 140: ...loper Bias Charge Roll Output Test HVPS DETACK SAW OPERATION Tests High Voltage Power Supply HVPS DC voltage to the Detack Saw Output Test HVPS T ROLL OPERATION Tests High Voltage Power Supply HVPS ne...

Page 141: ...test press the ENTER 4 key NOTE Throughout this manual the term Tray 1 refers to the tray loaded into the Standard paper tray the term Tray 2 refers to the tray loaded into the optional lower 1 paper...

Page 142: ...cute Print Counter Operation 1 Enter Diagnostics Mode 1 The LCD displays the PRINT COUNTER OPERATION message indicating the printer is in Diagnostics Mode 1 2 Press the ENTER key The LCD displays the...

Page 143: ...or Trays 1 2 and 3 No Paper Sensor Trays 1 2 3 MBF Tray and Envelope Front Cover Interlock Switch Rear Cover Interlock Switch EP Cartridge Sensor Toner Empty Sensor Full Stack Sensor Full Stack OCT Se...

Page 144: ...key until the LCD displays SENSOR INPUT TEST then press the MENU UP 1 or MENU DOWN 5 key 5 To exit this test and return to normal operation switch OFF the printer power then switch it ON WARNING Never...

Page 145: ...ser Set Temperature 1 Enter Diagnostics Mode 1 The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1 2 Press the MENU UP 1 or MENU DOWN 5 key until the LCD displays...

Page 146: ...ERATURE 3 Press the ENTER key to start the test The LCD displays a two digit temperature code within the range that corresponds to the 16 temperature steps see Table 5 2 1 4 1 4 The temperature code d...

Page 147: ...Fuser Temp Fuser Temp Adjustment Fuser Temperature oC AF A8 B1 0 165 AA A4 AD 1 168 A6 A0 A9 2 171 A2 9C A5 3 174 9E 97 A0 4 177 99 93 9C 5 180 95 8F 98 6 183 91 8A 94 7 186 8D 87 8F 8 189 88 84 8B 9...

Page 148: ...or MENU DOWN 5 key until the LCD displays CONFIRM MBF SOLENOID OPERA 3 Press the ENTER key to start the test The LCD displays the CONFIRM MBF message 4 Verify that when you press the ENTER key the MBF...

Page 149: ...DOWN 5 key until the LCD displays the CONFIRM TRAY 1 SOLENOID OPERA message 3 Press the ENTER key to start the test The LCD displays the CONFIRM TRAY 1 message 4 Verify that when you press the ENTER...

Page 150: ...or MENU DOWN 5 key until the LCD displays the CONFIRM TRAY 2 SOLENOID OPERA message 3 Press the ENTER key to start the test The LCD displays the CONFIRM TRAY 2 message 4 Verify that when you press th...

Page 151: ...or MENU DOWN 5 key until the LCD displays the CONFIRM TRAY 3 SOLENOID OPERA message 3 Press the ENTER key to start the test The LCD displays the CONFIRM TRAY 3 message 4 Verify that when you press th...

Page 152: ...ENU DOWN 5 key until the LCD displays the CONFIRM ENVELOPE SOLENOID OPERA message 3 Press the ENTER key to start the test The LCD displays the CONFIRM ENVELOPE message 4 Verify that when you press the...

Page 153: ...OPERA message 3 Press the ENTER key to execute the test The LCD displays the CONFIRM DIRECT OPERA message 4 Verify that the Exit Direction Solenoid energizes momentarily NOTE The Direction Solenoid is...

Page 154: ...1 or MENU DOWN 5 key until the LCD displays the CONFIRM REG SOLENOID OPERA message 3 Press the ENTER key to start the test The LCD displays the CONFIRM REG message 4 Verify that the Registration Solen...

Page 155: ...key until the LCD displays the MAIN MOTOR OPERATION message 3 Press the ENTER key to start the test The LCD displays the MAIN MOTOR message 4 Verify that when you press the ENTER key the Motor and Dr...

Page 156: ...splays the DUPLEX MTR H S OPERATION message 3 Press the ENTER key to start the test The LCD displays the DUPLEX MOTOR H S message 4 Verify that when you press the ENTER key the Duplex Motor turns at a...

Page 157: ...ys the DUPLEX MTR L S OPERATION message 3 Press the ENTER key to execute the test The LCD displays the MOTOR DUPLEX L S message 4 Verify that each time the ENTER key is pressed the Duplex Motor rotate...

Page 158: ...or MENU DOWN 5 key until the LCD displays the EXIT MOTOR CW OPERATION message 3 Press the ENTER key to execute the test The LCD displays the EXIT MOTOR CW message 4 Verify that each time the ENTER ke...

Page 159: ...r MENU DOWN 5 key until the LCD displays the EXIT MOTOR CWW OPERATION message 3 Press the ENTER key to execute the test The LCD displays the EXIT MOTOR CWW OPERATION message 4 Verify that each time th...

Page 160: ...OWN 5 key until the LCD displays the OCT DRIVE MOTOR OPERATION message 3 Press the ENTER key to execute the test The LCD displays the OCT DRIVE MOTOR message 4 Verify that the Offset Catch Tray Motor...

Page 161: ...NU DOWN 5 key until the LCD displays OFFSET MOTOR CW OPERATION message 3 Press the ENTER key to execute the test The LCD displays the OFFSET MOTOR CW message 4 Verify that the Offset Catch Tray OCT Mo...

Page 162: ...1 or MENU DOWN 5 key until the LCD displays OFFSET MOTOR CCW OPERATION message 3 Press the ENTER key to execute the test The LCD displays the OFFSET MOTOR CCW message 4 Verify that the Offset Motor ro...

Page 163: ...PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1 2 Press the MENU UP 1 or MENU DOWN 5 key until the LCD displays HVPS C ROLL AC OPERATION message 3 Remove the EP Cartridge from...

Page 164: ...e second each time the Enter key is pressed to execute the test 8 The normal momentary output voltage to the Charge Roll is approximately 820 VAC 9 If you wish to exit this test and enter another test...

Page 165: ...the EP Cartridge interlock switch with an Interlock Bypass key or equivalent 5 Set the multimeter to read a momentary minus DC voltage approximately one second in duration in the 500 to 600 VDC range...

Page 166: ...Bypass the Front Cover interlock switch and the EP Cartridge interlock switch with an Interlock Bypass key or equivalent 5 Set the multimeter to read a momentary minus DC voltage approximately one sec...

Page 167: ...lock switch and the EP Cartridge interlock switch with an Interlock Bypass key or equivalent 5 Set the multimeter to read a momentary voltage approximately one second in duration in the 2500 VAC range...

Page 168: ...the Front Cover interlock switch and the EP Cartridge interlock switch with an Interlock Bypass key or equivalent 5 Set the multimeter to read a momentary voltage approximately one second in duration...

Page 169: ...Front Cover interlock switch and the EP Cartridge interlock switch with an Interlock Bypass key or equivalent 5 Set the multimeter to read a momentary minus DC voltage approximately one second in dura...

Page 170: ...the Front Cover interlock switch and the EP Cartridge interlock switch with an Interlock Bypass key or equivalent 5 Set the multimeter to read a momentary DC voltage approximately one second in durat...

Page 171: ...Diagnostics Mode 1 If executing Exit Diagnostics Operation from another diagnostic skip this step 2 Press the MENU UP 1 or MENU DOWN 5 key until the LCD displays the EXIT DIAGNOSTICS OPERATION message...

Page 172: ...in Diagnostics Mode 1 2 Press the MENU UP 1 or MENU DOWN 5 key until the LCD displays ROM CHECKSUM message 3 Press the ENTER key The LCD displays the following message XXXX ROM CheckSum value 4 If yo...

Page 173: ...ERATION message 3 Press the ENTER key The LCD displays each paper tray and the associate paper size For example 4 Use the ENTER 4 key to scroll through the various paper trays available MBF Tray 1 Tra...

Page 174: ...tics Mode if the Power On Diagnostic Sequence finds an error in ROM RAM Check To run test prints 1 Enter Diagnostics Mode 2 2 Press the VALUE MINUS 7 key to choose simplex or duplex mode NOTE Duplex m...

Page 175: ...3 99 Xerox DocuPrint N17 Service Manual 5 61 General Procedures Information Figure 5 2 2 1 IOT Test Print Lead Edge Inboard Edge 4 mm 4 mm 1003 www printcopy info w w w p r i n t c o p y i n f o...

Page 176: ...red function is displayed on the LCD panel 3 Press the ENTER key to select the function 4 Press the VALUE PLUS 3 or VALUE MINUS 7 keys until the desired setting is displayed 5 Press the ENTER key to l...

Page 177: ...n gap 8 sets the widest left side edge registration gap Approximately 0 5mm per step TRAY 2 SCAN ADJUSTMENT 0 to 8 9 steps Factory default value 4 Yes Sets the side edge registration for paper fed fro...

Page 178: ...T 0 to 8 9 steps Factory default value 4 Yes Sets the side edge registration for paper fed from MBF 0 sets the narrowest left side edge regis tration gap 8 sets the widest left side edge registration...

Page 179: ...for the tray selected is displayed 8 Press the ENTER key the LCD displays the current NVM value 9 Note the current setting displayed on the LCD panel 10 Press the VALUE PLUS or VALUE MINUS key until...

Page 180: ...he test print down to the top edge of the scan direction ladder chart This folded edge should occur directly on the scan line of the Registration Target in order to center the scan direction registrat...

Page 181: ...read survey has been de time and effort T test pattern a qu envelope are enclou We conduct many of ever these mail s coverage Would yo your time to read survey has been de time and effort T test patte...

Page 182: ...n Figure 5 2 3 1 1 Side to Side Registration We conduct many of ever these mail s coverage Would yo your time to read survey has been de time and effort T test pattern a qu envelope are enclou 1 3 2 1...

Page 183: ...Controller test print is produced 3 The following method bypasses the System Controller NOTE The System Controller does not have to be in the printer for this method to produce a Print Engine Controll...

Page 184: ...prints 1 Press the ONLINE key to enter the Offline Mode 2 Press MENU UP 1 or MENU DOWN 5 key to scroll through menu options until MENUS TEST MENU is displayed 3 Scroll with the ITEM UP 2 or ITEM DOWN...

Page 185: ...problem in the Fuser U5 PRINTER FAULT U5 FAN FAIL There is a problem in the Fan U1 PRINTER FAULT U1 MOTOR FAILURE There is a problem in the Main Motor E11 PRINTER FAULT E11 T2 3 REMOVED Paper Tray 2 o...

Page 186: ...ACK The Exit Tray is full C5 PRINTER FAULT C5 TRAY 1 Tray 1 is empty C5 PRINTER FAULT C5 TRAY 2 Tray 2 is empty in a printer with the optional lower 1 tray C5 PRINTER FAULT C5 TRAY 3 Tray 3 is empty i...

Page 187: ...han the set Fail interval after the Laser warm up is completed Immediately or after com pleting the current cycle when printing the printer shuts down the Main Motor Laser Motor and the power supply t...

Page 188: ...emoved after the printer power is switched on The printer immediately shuts down the Main Motor Laser Motor and the power supply to the Fuser Reinstall the removed tray E9 The OCT Unit is removed whil...

Page 189: ...reater than the paper length detected however the printer ejects the paper and then stops the Main Motor Open the Front or Rear Cover remove the jamming paper then close the cover E2 1 The Registratio...

Page 190: ...d when an interlock switch is closed 4 The OCT Sensor is being actuated when an interlock switch is closed 5 The OCT Sensor is actuated during an Erase cycle The printer immediately shuts down the Mai...

Page 191: ...le In Offline Mode the printer competes the cur rent print cycle and is immediately ready to print Send the RESET MISPRINT command to solve the PAPER SIZE MISMATCH state J5 The printer made ten prints...

Page 192: ...ol Kit 600T1880 Output Reference Document 82P520 Toner Disposal Bag Vacuum 99E3270 Visual Scale 82P284 Vacuum Nozzle Tool 600T1940 Supplies Description Part Number Cleaning Cloth treated 35P1538 Clean...

Page 193: ...ls and worn or damaged parts 5 5 2 Paper Path Cleaning Procedure 1 Remove the Transport Chute Assembly Use a brush to clean the Detack Saw 2 Check the paper path and the rollers along the path for the...

Page 194: ...er Data and Tag Information 5 6 1 Printer Data Labels The printer serial number data label and retrofit change tag matrix are located on the printer as illustrated in Figure 5 6 1 1 and Figure 5 6 1 2...

Page 195: ...3 99 Xerox DocuPrint N17 Service Manual 5 81 General Procedures Information Figure 5 6 1 2 Printer Data Label and Serial Number Plate www printcopy info w w w p r i n t c o p y i n f o...

Page 196: ...Tag MOD number may be required to identify differences between parts that cannot be interchanged or differences in diagnostic repair installation or adjustment procedures A Retrofit Tag MOD number may...

Page 197: ...cators 6 3 Base Engine PWB Connector Locators 6 4 HVPS Connector Locators 6 5 P J Table 6 6 Wiring 6 10 General Wiring Diagram 6 10 Wiring for Connection between Components 6 11 Organization 6 11 Wiri...

Page 198: ...6 98 Wiring Data 6 2 Xerox DocuPrint N17 Service Manual www printcopy info w w w p r i n t c o p y i n f o...

Page 199: ...1 1 Base Engine Connector Locators P202 J124 J125 P136 J136 P33 P17 P27 P16 P J133 BLK P J134 BLU P J132 WHT J122 P J128 J137 P123 P114 P112 P113 P201 P130 J130 A B C D E F G H I J K L 1 2 3 4 5 6 7 8...

Page 200: ...SAS602F CDR HVPS P115 P111 MCU P21 P23 P24 P28 P32 P13 P35 P31 P22 P14 P15 P25 P18 P19 P131 P17 P27 P12 P16 P3 LVPS P1 P11 P117 P2 J2 P J135 Feeder PWB P118 P200 J118 M N O P Q R S T U V W X 16 17 18...

Page 201: ...17 Service Manual 6 5 Wiring Data 6 1 3 HVPS Connector Locators HVPS BCR DB BTR DTC Y Z AA AB AC AD AE AF AG AH AI AJ 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 SAS603FA www printcopy info w w w p r...

Page 202: ...T22 LVPS 11 1 Harness Assembly Env 5 1 Connection between LVPS and Harness Assembly ENV Front 17 D5 T21 LVPS 11 1 Harness Assembly P H 5 21 Connection between LVPS and No Paper MBF sensor Registration...

Page 203: ...ser 9 14 Harness Assembly Laser 11 11 Connection between Scanner laser and MCU 115 O18 HVPS 11 3 Fuser PWB 11 4 Connection between HVPS and Fuser PWB 117 O27 Fuser PWB 11 4 No harness Connection betwe...

Page 204: ...tween Feed Solenoid 1 and LVPS 133 C6 Chassis Assembly on Elec Box front panel 11 4 P Harness Assembly Feed 11 18 Connection between Turn Clutch and LVPS 134 C6 Chassis Assembly on Elec Box front pane...

Page 205: ...hed by contact with the Spring P J Coordi nates Mounting 1 Harness 2 Description Mounting Part PL Name 3 PL DTC AC38 HVPS 11 3 Wire Assembly TDC HVPS 11 3 Connection between HVPS and Transfer Chute As...

Page 206: ...SENSOR 1 P J 117 P J 116 P J 2 P J 127 STS FUSER UNIT EXIT SENSOR HEATER ROD EP CARTRIDGE DB BCR ESS P J 31 P J 25 P J 13 FULL STACK SENSOR REAR COVER SENSOR P J 125 P J 124 P J 136 P J 131 P J 11 P...

Page 207: ...ration Sensor and Toner Empty Sensor 4 LVPS Envelope Feeder Unit 5 MCU HVPS 6 HVPS EP Cartridge Bias Transfer Roll Detack Saw 7 HVPS Fuser PWB 8 Fuser PWB Fuser Unit 9 Fuser PWB Duplex PWB Duplex Moto...

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Page 209: ...n 10 of connectors P11 and J11 Shows the signal name of the wire A at the beginning of the signal name indicates that the signal is a negative logic signal and true when it is Low 5VDC Shows the DC vo...

Page 210: ...7 7 8 8 9 9 10 10 11 11 12 12 13 13 5V INTLK 24V N C 5V 24V FAN 12V HEAT ON 24V RTN ENV PRES SG NO PAPER ENV 12V RTN ENV FEED SOL FEED SOL 1 TURN CL ON MBF FEED SOL NO PAPER MBF REGI SNR TONER SNR P...

Page 211: ...N L M 24V 0V 4 4 HEAT ON L M Level TTL TTL 5 5 EVN PRES L M Level TTL TTL 6 6 NO PAPER ENV L M Level TTL TTL 7 7 ENV FEED SOL L M Level 24V 0V 8 8 FEED SOL 1 L M Level 24V 0V 9 9 TURN CL ON L M Level...

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Page 213: ...VPS MCU XC SPECIFICATIONS WARNING You can be shocked by electricity if you simultaneously touch the two Heat Sinks shown in the Figure below Transformer LD SWITCH INTERLOCK SWITCH D108 Q101 Q102 Heat...

Page 214: ...5 6 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13 5V INTLK 24V N C FEED SOL 1 24V FAN 24V HEAT ON TURN CLUTCH 1 ENV PRES 24V NO PAPER ENV MBF SOL ENV FEED SOL FEED SOL 1 TURN CL ON MBF FEED SOL NO PAPER MBF...

Page 215: ...e the Feed Solenoid which feeds paper on MB Normally LOW level and HIGH level when paper is fed P13X P13 Signal Name Signal Direction S SNR SOL L LVPS Trigger HIGH Level LOW Level P132 1 2 FEED SOL1 S...

Page 216: ...7 7 7 8 8 8 9 9 9 10 10 11 11 12 12 13 13 5V INTLK N C 24V FAN HEAT ON ENV PRES NO PAPER ENV ENV FEED SOL FEED SOL 1 TURN CL ON MBF FEED SOL NO PAPER MBF REGI SNR TONER SNR P J11 P J17 P J128 J122 J12...

Page 217: ...the sensor and HIGH level when no paper is at the sensor TONER SNR Signal for monitoring the toner level in the CRU LOW level when the toner is available and HIGH level when the Cartridge is empty P1...

Page 218: ...6 7 7 7 7 7 7 7 8 8 9 9 10 10 11 11 12 12 13 13 5V INTLK N C 24V FAN HEAT ON ENV PRES ENV PRES SG 5V NO PAP ENV SG 24V ENV FEED ON NO PAPER ENV ENV FEED ONL FEED 1 ON REG SOL ON FRONT TRAY FEED ON NO...

Page 219: ...level when no envelope is present ENV FEED SOL Signal to actuate the Feed Solenoid which feeds en envelope on MBF Normally LOW level and HIGH level when feeding P130 P16 Signal Name Signal Direction E...

Page 220: ...A8 B8 A4 B4 A9 B9 A3 B3 A10 B10 A2 B2 A11 B11 1 3 A1 B1 1 A12 B12 N C BCR AC ON 5V LD D B DC ON CRU SNR SG EXIT SNR 5V DUP PRES 24V DTS ON STS BTR MONITOR BTR SIG DUP MOT ON REFEED SNR DUP MOT CLK NO...

Page 221: ...ing on or off the application of the Charge Voltage AC component to the BCR Normally LOW level and HIGH level only when applying the Charge Voltage BTR ON Signal for switching on or off the applicatio...

Page 222: ...ON M H Level TTL TTL A2 A11 DB AC ON M H Level TTL TTL A1 A12 BTR ON M H Level TTL TTL B12 B1 BCR AC ON M H Level TTL TTL B11 B2 BTR ON M H Level TTL TTL B10 B3 DB DC ON M H Level TTL TTL B9 B4 CRU S...

Page 223: ...Description DB HVPS output to the Magnet Roll BCR HVPS output to the BCR DTS HVPS output to the DTS BTR HVPS output to the BTR DC in Transfer Operation and DC when cleaning BTR SAS611F DB BCR BCR DTS...

Page 224: ...TR ON 5V LD D B DC ON CRU SNR SG EXIT SNR 5V DUP PRES 24V DTS ON STS BTR MONITOR BTR SIG DUP MOT ON REFEED SNR DUP MOT CLK NO PAP 1 24V RTN BCR DC ON 5V INTLK D B AC ON BTR ON P J15 P J111 P117 MCU HV...

Page 225: ...CU HVPS DUP MOT CLK Refer to 5 MCU HVPS REFEED SNR Refer to 5 MCU HVPS DUP PRES Refer to 5 P115 P116 Signal Name Signal Direction H HVPS F FUSER Trigger HIGH Level LOW Level 1 12 5V LD H F 5V 0V 3 10...

Page 226: ...PRES 24V DTS ON STS BTR MONITOR BTR SIG DUP MOT ON REFEED SNR DUP MOT CLK NO PAP 1 24V RTN BCR DC ON 5V INTLK AC NEUTRAL AC HOT 5V INTLK 5V LD 5V PULL UP EXIT SNR SG SG STS D B AC ON BTR ON P J15 P J...

Page 227: ...of the Thermistor in the Heater Assembly Signal Name Description AC NUT AC power for the Heat Quartz AC HOT AC power for the Heat Quartz 5V INTLK Refer to 1 LVPS MCU XC Specifications 5V LD Refer to 5...

Page 228: ...XIT SNR 5V DUP PRES 24V DTS ON STS BTR MONITOR BTR SIG DUP MOT ON REFEED SNR DUP MOT CLK NO PAP 1 24V RTN BCR DC ON 5V INTLK D B AC ON BTR ON P J15 REFEED SNR DUP MOT P J111 J215 MCU HVPS 5V LD SG 5V...

Page 229: ...D Level TTL TTL 3 3 D MOT CLK F D Level TTL TTL 2 2 REFEED SNR F D Level TTL TTL 1 1 DUP PRES F D Level TTL TTL P P21X Signal Name Signal Direction M Duplex Motor R Refeed Sensor D Duplex PWB Trigger...

Page 230: ...ual 10 MCU LDD AND SCANNER MOTOR 3 8 7 9 10 11 12 13 7 6 6 6 5 5 5 4 4 4 3 3 2 2 2 1 1 1 P J18 P J112 P J114 P DATA 5V MO VL 2 VL 1 SG 5V LD 24V 24V RTN SCN MOT ON SG SPI 1 SPI 2 LDD SCANNER MCU SAS61...

Page 231: ...nd off the Scanner Motor LOW level when switch ing on and HIGH level when switching off SPI 1 Resolution switching signal 1 600 dpi High level SPI 2 Resolution switching signal 2 600 dpi High level P1...

Page 232: ...detection signal normally HIGH level and LOW level when the laser light is detected P2 P113 Signal Name Signal Direction M MCU S SOS Trigger HIGH Level LOW Level 2 2 SOS M S Level TTL TTL 3 3 2 2 1 1...

Page 233: ...r selecting the Switches LOW level when selecting the Switches and HIGH level when not selecting the Switches LED EN ENABLE signal for selecting the LEDs LOW level when selecting the LEDs and HIGH lev...

Page 234: ...6 98 Wiring Data 6 38 Xerox DocuPrint N17 Service Manual 13 MCU MAIN MOTOR 1 2 3 4 5 6 P J14 MAIN MOT ON MOT READY 24V 24V RTN MCU MAIN MOT M www printcopy info w w w p r i n t c o p y i n f o...

Page 235: ...cle 3 4 sec Signal Name Description MOT READY Signal for detecting a problem in the Main Motor LOW level when the motor is normal and HIGH level when the motor is abnormal MAIN MOT ON Signal for switc...

Page 236: ...6 98 Wiring Data 6 40 Xerox DocuPrint N17 Service Manual 14 MCU FAN MOTOR 1 2 3 4 P J23 24V RTN FAN READY 24V FAN FAN FAST MCU FAN M SAS619XA www printcopy info w w w p r i n t c o p y i n f o...

Page 237: ...when the motor is normal and HIGH level when the motor is abnormal FAN FAST Control signal for switching the motor speed LOW level for the High speed and HIGH level for the Low speed P23 Signal Name S...

Page 238: ...6 98 Wiring Data 6 42 Xerox DocuPrint N17 Service Manual 15 MCU EXIT MOTOR 1 2 3 4 5 6 P J24 24V A COM A A 24V B COM B B MCU EXIT MOT M SAS620F www printcopy info w w w p r i n t c o p y i n f o...

Page 239: ...n driving and HIGH level when not driving A Phase A drive signal for the stepping motor LOW level when driving and HIGH level when not driving B Phase B drive signal for the stepping motor LOW level w...

Page 240: ...17 Service Manual 16 MCU FULL STACK SENSOR AND REAR COVER SENSOR 1 1 1 2 2 2 3 3 3 4 5 6 7 P J28 J125 J124 REAR COVER INTLK FULL STACK SNR MCU SG SG 5V 5V N C FULL STK SNR REAR COVER INTLK www printco...

Page 241: ...not full and HIGH level when the Exit Tray is full REAR COVER INTLK Signal for detecting the Open Close state of the Rear Cover LOW level when the Rear Cover is closed and HIGH level when the Rear Co...

Page 242: ...8 8 18 9 9 9 9 9 19 10 10 10 10 10 20 11 P J216 1 P J200 1 P J22 P J226 2 P J216 1 P J200 2 FEED SOL 2 FEED SOL 3 NO PAPER SENSOR 2 NO PAPER SENSOR 3 SIZE 2 SENSOR 3bit AD SIZE 3 3bit AD P J217 1 P J...

Page 243: ...uation signal of the Feed Solenoid which feeds out paper in Tray 2 Low when feeding paper and High when not feeding paper FEED3 ON Actuation signal of the Feed Solenoid which feeds out paper in Tray 3...

Page 244: ...0 0 Statement 1 67 1 81 1 95 0 1 0 Legal 13 2 13 2 30 2 48 1 1 0 Letter 2 47 2 67 2 88 0 0 1 Executive 2 74 2 95 3 18 1 0 1 A4 2 95 3 18 3 41 0 1 1 Legal 14 3 12 3 36 3 60 1 1 1 Size Size SNR Voltage...

Page 245: ...6 98 Xerox DocuPrint N17 Service Manual 6 49 Wiring Data This page intentionally blank www printcopy info w w w p r i n t c o p y i n f o...

Page 246: ...13 2 2 13 14 1 1 10 11 12 P J224 J225 J226 J227 P J228 P J223 P J210 P J21 P J202 P J209 N C N C N C OCT STACK SNR OFFSET MOT OCT HOME SNR OCT EXIT SNR DIRECT SOL OCT MOT SG OCT PRES OFFSET MOT ON 5V...

Page 247: ...OCT Motor LOW level when switching on and HIGH level when switching Off DIRECT SOL Signal for switching the direction of paper ejection LOW level to the standard tray and HIGH level to the optional u...

Page 248: ...stalled LOW Level when paper is present and HIGH level when paper is not present DIRECT SOL ON Signal for switching the direction of paper ejection LOW level to the standard tray and HIGH level to the...

Page 249: ...S28 S29 S30 S31 S32 S33 S34 S35 S36 S37 S38 S39 S40 SG 5V NC 12V TXD M B 12V RTN RSRV SG RSRV SG LED EN CCLK SW EN NC CLK VIDEO RD DATA CPRDY RSRV CBSY STA TEST PRINT SG SG PRFD CMD NC NC START PCLK S...

Page 250: ...6 98 Wiring Data 6 54 Xerox DocuPrint N17 Service Manual Notes www printcopy info w w w p r i n t c o p y i n f o...

Page 251: ...rs Message E5 7 17 Paper Jam Open Rear Cover Clear Paper Path Message E4 7 18 Paper Jam Open Front Cover Remove Print Cartridge Clear Paper Path Message E3 7 20 Tray 1 Jam Open Tray Open Front Cover R...

Page 252: ...Quartz Heater Failure 7 49 Temperature Sensor Assembly Failure 7 50 Exit Sensor Assembly Failure 7 52 Registration Sensor Failure 7 53 MBF Tray No Paper Sensor Failure 7 54 Tray 1 No Paper Actuator No...

Page 253: ...Band Deletions 7 92 Vertical Band Deletions 7 93 Spot Deletions 7 94 Light Prints 7 95 Blank Prints 7 96 Extraneous Marks 7 97 Character Defects 7 98 Spots 7 99 Unfused Image Procedure 7 100 Misregis...

Page 254: ...6 98 Repair Analysis Procedures RAPs 7 4 Xerox DocuPrint N17 Service Manual www printcopy info w w w p r i n t c o p y i n f o...

Page 255: ...place the black probe of the voltmeter on pin Y of P J X In most cases the second P J pin in the notation is a Return RTN Frame Ground FG or Signal Ground SG 3 When a RAP tells you to take a voltage r...

Page 256: ...eliminary Steps If the printer is displaying an obvious failure or fault go immediately to the appropriate Repair Procedure or Repair Analysis Procedure If you are not sure where to begin troubleshoot...

Page 257: ...Print Menu from all trays The printer displays a Fault Message Error Code Y Go to the appropriate Fault Message Error Code RAP N Go to step 7 7 The printer produces a System Controller Test Print Y Go...

Page 258: ...ociated Fault Message Error Code Y Go to the appropriate RAP in 7 4 RAPs without Fault Status Codes N Go to step 12 12 Request the customer to send a print job from the host The job prints successfull...

Page 259: ...ON The code still appears when the power comes on Y Go to step 4 N Go to step 3 3 Repeat switching the printer power OFF and then ON The code keeps appearing when the power comes on Y Go to step 4 N...

Page 260: ...troller N Go to step 4 4 There is 5VDC between P J12 2 and P J12 6 Y Replace the LVPS N Go to RAP 7 4 5 Low Voltage Power Supply LVPS Assembly Failure 5VDC 5 There is 5VDC between P J18 13 5V LD and P...

Page 261: ...ly 0VDC when the Scanner Motor is turned on and a high logic level approximately 5VDC when the Scanner Motor is turned off Y Go to step 12 N Replace the Print Engine Controller 12 There is 5VDC betwee...

Page 262: ...ure 7 3 2 1 U2 Message Troubleshooting Schematic P J112 LDD Scanner P J 11 P J 12 P J 111 P J 115 P J 116 P 2 J 2 P J 15 Fuser Fuser PWB HVPS 3 10 1 1 12 3 2 13 13 1 A11 A2 B12 B1 Print Engine Control...

Page 263: ...P J2 If the connectors are damaged replace the Fuser PWB or the Fuser Assembly N Go to step 4 4 At power on line voltage can be measured between J3 1 and J3 4 Y Replace the LVPS to Fuser PWB Harness N...

Page 264: ...es RAPs 7 14 Xerox DocuPrint N17 Service Manual 9 Verify continuity between T7 and P J1 1 and T8 and P J1 2 Continuity is measured on both wires Y Replace LVPS N Repair open wire www printcopy info w...

Page 265: ...quite strong and may surprise you if you are not aware of it Do not grip the Main Motor itself NOTE The Main Motor can be made to revolve while producing IOT Test Prints by shorting together the two...

Page 266: ...Check for an obstruction blocking fan 1 Check that the Fan Assembly is spinning when power comes on Y Go to step 2 N Go to RAP 7 4 20 Fan Assembly Failure 2 There is 5VDC between P J23 2 and P J23 4 w...

Page 267: ...riate harness N Replace the LVPS 4 The Rear Cover Assembly obstructs the Rear Cover Sensor when the Cover is closed and does not obstruct it when the Cover is open NOTE You can inspect this while perf...

Page 268: ...s the Photo Sensor Assembly when it detects the presence of a sheet and covers it when no sheet is present NOTE Diagnostics Mode 1 Sensor Input Test Y Go to step 6 N Go to RAP 7 4 22 Exit Assembly Fai...

Page 269: ...tep 11 N Go to step 12 10 There is 24VDC between the following pins P J24 1 and P J24 3 P J24 2 and P J24 4 Y Replace the Exit Step Motor Assembly N Replace the Print Engine Controller 11 Ensure the S...

Page 270: ...millimeters because it is not suitable for the printers paper transport mechanism 4 The following transmission gears driving those of the EP Cartridge are functioning properly Tray 1 Feed Roll Assembl...

Page 271: ...rming the Diagnostic Mode 1 Sensor Input Test Y Go to step 9 N Go to RAP 7 4 11 Registration Sensor Failure 9 Ensure the drum shutter opens as the EP Cartridge is installed Y Go to step 10 N Replace t...

Page 272: ...ensor when it detects the presence of a sheet and covers it when no sheet is present NOTE This can be inspected by performing Diagnostic Mode 1 Sensor Input Test Y Go to step 15 N Go to RAP 7 4 22 Exi...

Page 273: ...The Main Motor Assembly is functioning properly NOTE The Main Motor Assembly can be inspected while performing Diagnostic Mode 1 Main Motor Open the Front Cover Assembly and bypass the Front Cover Int...

Page 274: ...pulling on the paper sheet fed in step 8 Resistance to removing the paper indicates adequate Retard Pad pressure 10 The parameter for the Diagnostic Mode 1 Paper Tray Size is compatible with the size...

Page 275: ...sor of Tray 1 is functioning properly Y Go to step 17 N Go to RAP 7 4 12 MBF Tray No Paper Sensor Failure NOTE This can be inspected while performing the Diagnostic Mode 1 Sensor Input Test 16 Ensure...

Page 276: ...the correct switch combination for the size of the paper in the Tray 1 when the Tray presses the Size Sensor Assembly Springs Y Go to RAP 7 4 15 Size Sensor Assembly Failure N Replace Tray 1 4 Check...

Page 277: ...e in the back of the tray is adjusted properly NOTE Remove Tray 1 and perform a visual inspection while inserting the tray into the slot Y Go to step 2 N Replace Tray 1 2 The parameter for the Diagnos...

Page 278: ...ht be preventing the tray from rising fully into position Ensure that the plate release actuator is projecting up high enough to actuate the plate release as the tray is inserted into the printer Repl...

Page 279: ...ween P J17 1 and P J17 2 is approximately 1 2VCD Y Go to step 5 N Replace the LVPS 5 The voltage between P J22 3 and P J22 2 is approximately 1 2VCD Y Go to step 6 N Replace the MBF Tray No Paper Sens...

Page 280: ...paper and deactuates when it does not detect a full stack Y Go to step 2 N Remove any obstructions that might be preventing the Bin Full Actuator from deactuating into the home position before replaci...

Page 281: ...is functioning properly NOTE Open the Front Cover and actuate the Front Cover interlock switch Inspect the above by removing and installing the EP Cartridge in the Diagnostic Mode 1 Input Sensor Tray...

Page 282: ...J116 11 Y Go to step 6 N Go to step 3 3 Check for 5VDC between P J15 A9 and P J15 A10 Y Replace the Wire Harness between P J15 and P J111 N Go to step 4 4 Check for 5VDC between P J25 2 and P J25 5 Y...

Page 283: ...or glows continuously perform the following 1 Switch OFF the printer 2 Remove the System Controller Remove all option peripheral components from the System Controller 3 Reinstall the System Controlle...

Page 284: ...c SIMM Board 1 Failure Perform 7 3 17 5 Error Code 0101 0102 SIMM2 11 flashes 1 second 11 flashes etc SIMM Board 2 Failure Perform 7 3 17 6 Error Code 0102 0103 SIMM3 12 flashes 1 second 12 flashes et...

Page 285: ...Controller and reseat the Boot ROM on the System Controller PWB 3 Reinstall the System Controller ensuring proper seating and switch on the printer 4 The Control Panel displays READY indicating test c...

Page 286: ...h OFF the printer power 2 Reseat the System Controller and then switch on the printer power 3 The control panel displays READY Y Go to Final Actions N Observe the Diagnostic LED at power on NOTE If th...

Page 287: ...Flash ROM SIMM 3 Reinstall the System Controller ensuring proper seating and switch on the printer power 4 The Control Panel displays READY Y Go to Final Actions N Go to step 5 5 Switch OFF the printe...

Page 288: ...3 Move the RAM SIMM in location 1 into location 2 4 Reinstall the System Controller and switch on the printer power 5 The Control Panel displays code 0102 Y Replace the RAM SIMM currently in location...

Page 289: ...3 Move the RAM SIMM in location 2 into location 3 4 Reinstall the System Controller and switch on the printer power 5 The Control Panel displays code 0103 Y Replace the RAM SIMM currently in location...

Page 290: ...3 Move the RAM SIMM in location 3 into location 2 4 Reinstall the System Controller and switch on the printer power 5 The Control Panel displays code 0102 Y Replace the RAM SIMM currently in location...

Page 291: ...J12 1 and J12 5 5VDC between J11 13 and J12 5 5VDC between J12 2 and J12 5 NOTE Check 5VDC circuits for short circuit NOTE Check 24VDC circuits for short circuit NOTE To start the above disconnect P J...

Page 292: ...step 8 8 Disconnect P J128 which is connected to the Toner Sensor Assembly and switch on the printer power Ensure the Fan Assembly is functioning properly when power comes on Y Replace the Toner Senso...

Page 293: ...Replace the Cable Harness between P J32 and P J33 2 Switch the printer power ON Check for 5VDC between P J33 9 and P J33 10 Y Replace the following parts in order Control Panel Assembly System Contro...

Page 294: ...the printer OFF Remove the System Controller Chassis and loosen remove the top cover Verify P J32 is properly connected to the Print Engine Controller and that P J33 is properly connected to the Cont...

Page 295: ...perform the Test Print operation The printer outputs the prints as usual Y Go to step 4 N Replace the Print Engine Controller 3 A reset occurs while the printer is printing an output Y Go to RAP 7 4 2...

Page 296: ...en P J136 2 and P J136 4 N Go to step 5 5 Check for 5VDC between P J131 1 and P J12 5 Y Replace the wire harness between P J131 and P J136 N Replace the LVPS Assembly 6 Check for 5VDC between P J25 2...

Page 297: ...nter power Y Ensure the voltage can be read at P J25 disconnected before going to step 2 N Replace the LVPS 2 Check for 12VDC between P J25 3 and P J25 6 with P J25 connected to the Print Engine Contr...

Page 298: ...t load within 30 seconds after switching on the printer power Y Go to step 2 N Replace the LVPS 2 Check for the voltages between P J12 1 24VDC and P J12 4 with P J25 disconnected NOTE Conduct this ana...

Page 299: ...en the interlocks are deactuated NOTE Disconnect P J115 from the HVPS before checking the voltage NOTE This can be checked by opening and closing the Front Cover when the Fuser Assembly has cooled to...

Page 300: ...P J2 5 on the Fuser PWB Y Go to step 2 N Replace the Fuser Harness Assembly NOTE If the cause cannot be determined by the RAP 7 3 3 Fuser Failure Power Off On U4 replace Fuser associated components s...

Page 301: ...the HVPS is in a range of 200 to 350K ohms NOTE Perform this when the Fuser Assembly has cooled to room temperature 18 22OC Y Go to step 3 N Replace the Fuser Assembly 3 Ensure the resistance between...

Page 302: ...N Go to RAP 7 4 5 Low Voltage Power Supply LVPS Assembly Failure 5VDC 6 The voltage between P J2 6 and P J2 4 is at a low logic level 0VDC when the sensor detects a piece of paper and at a high logic...

Page 303: ...C when no paper is at the sensor Y Go to step 4 N Replace the Registration Sensor 4 The voltage measured between P J17 6 and P J17 5 is at a low logic level 0VDC when paper is at the sensor and at a h...

Page 304: ...sured between P J17 3 and P J17 2 is at a low logic level 0VDC when the MBF No Paper Sensor detects paper and at a high logic level 5VDC when the MBF No Paper Sensor detects no paper Y Go to step 4 N...

Page 305: ...o step 3 3 There is 5VDC between P J15 A9 and P J15 A10 Y Replace the HVPS Harness N Go to RAP 7 4 5 Low Voltage Power Supply LVPS Assembly Failure 5VDC 4 The voltage between P J15 A4 and P J15 A10 is...

Page 306: ...Y Go to step 3 N Replace the Stack Full Sensor Harness 3 The voltage between P J28 2 and P J28 1 is at a low logic level 0VDC when the sensor detects that the tray is not full and at a high logic leve...

Page 307: ...Tray 2 P J22 5 Tray 3 and P J22 7 SG on the Print Engine Controller The result is compatible with the value for the switch combination shown in Table 7 4 15 1 Tray 1 and Table 7 4 15 2 Second and Thi...

Page 308: ...tact Actuation of Paper Size Sensor 1 Closed 0 Open Position of contacts S2 Top S1 Middle S0 Bottom Size Size SNR Voltage V Vsnr S2 S1 S0 5VDC Measured at P J22 6 4 77V Min 5 10V Typ 5 44 Max No Deck...

Page 309: ...the MBF Tray Feed Solenoid 4 In standby there is 24VDC between P J27 6 and P J17 2 Y Go to step 5 N Replace the Feeder Harness P J27 to P J134 5 In standby there is 24VDC between P J11 4 and P J17 2 Y...

Page 310: ...N Replace the Tray 1 Solenoid 4 In standby there is 24VDC between P J27 2 and P J17 2 Y Go to step 5 N Replace the Feed Harness P J27 to P J32 5 In standby there is 24VDC between P J11 6 and P J17 2...

Page 311: ...and P J17 2 Y Go to step 4 N Replace the Registration Solenoid 4 In standby there is 24VDC between P J27 4 and P J17 2 Y Go to step 5 N Replace the Feed Harness P J27 to P J133 5 In standby there is...

Page 312: ...ssembly 3 Ensure there is normal movement in the Pinch Roll Assembly by cranking it manually NOTE Open the Front Cover and ensure the Registration Roll rotates smoothly Y Go to step 4 N Replace the Pi...

Page 313: ...rinter Y Replace the Fuser Assembly N Go to step 9 9 There is 24VDC between P J14 1 and P J14 2 on the Print Engine Controller Y Go to step 10 N Go to RAP 7 4 7 Low Voltage Power Supply LVPS Assembly...

Page 314: ...Voltage Power Supply LVPS Assembly Failure 24VDC NOTE Disconnect P J15 from the Print Engine Controller and perform the analysis 2 The fan does not revolve at all Y Replace the Fan Assembly N Go to st...

Page 315: ...ller and P J12 on the LVPS Y Replace the Print Engine Controller N Replace the LVPS Harness Assembly 4 The voltage between P J17 8 and P J25 5 is 0VDC with the EP Cartridge installed or sufficient ton...

Page 316: ...step 4 N Replace the Print Engine Controller 4 There is continuity between the following points approximately 2 3 ohms on the Print Engine Controller P J24 1 and P J24 3 P J24 1 and P J24 5 P J24 2 an...

Page 317: ...VDC while the Interlock Switch is actuated Y Go to step 4 N Replace the Print Engine Controller 4 There is continuity between J15 on the Print Engine Controller and J111 on the HVPS Y Go to step 5 N R...

Page 318: ...is 24VDC between P15 A3 and P15 A10 on the Print Engine Controller Y Go to step 4 N Replace the HVPS Assembly 4 There is 24VDC between P15 B12 and P15 A10 on the Print Engine Controller Y Go to step...

Page 319: ...ons when properly positioned and secured 1 Ensure that the printer is properly grounded that is ensure that the line voltage is correctly polarized and the proper ground connection is established betw...

Page 320: ...rcing at the Detack Saw Visually inspect the Detack Saw and listen for a buzzing or arcing sound while performing Diagnostic Mode 1 HVPS Detack Saw There is arcing present Y Check for foreign material...

Page 321: ...rth Plate and the EP Cartridge then go to step 14 N Correction completed 14 Ensure that the printer is grounded properly Y Go to step 15 N Ground the printer properly 15 Inspect the grounding path and...

Page 322: ...and inspect the drive train gears for broken or missing teeth The noise is present Y Go to step 4 N Inspect the Front Cover Assembly for loose broken or misaligned parts Replace the EP Cartridge if ne...

Page 323: ...t Y Inspect the MBF Tray Feed Roll drive and associated gears Replace as necessary N Go to step 8 8 Reinstall all the optional components one at a time testing each time for the noise Y When the sourc...

Page 324: ...horizontal refers to the scanning direction the direction the laser beam scans across the page Be sure to check the paper tray to determine whether paper is being fed long edge or short edge first Th...

Page 325: ...in identifying an Image Quality Defect The customer has reported an XIE problem Yes Go to RAP 7 5 20 XIE No Make Print Engine and System Controller Test Prints The Image Quality defect is identified f...

Page 326: ...are print defects not related to the electrophotographic process RAP 7 5 12 SPOTS There are spots of toner on the page RAP 7 5 13 UNFUSED IMAGE Part of or all of the image is unfused Refer to the spec...

Page 327: ...Density 3 places 3 XIE Smoothing 2 places 7 Half Tone Resolution 2 places 4 Registration LEAD EDGE We conduct many of ever these mail s coverage Would yo your time to read survey has been de time and...

Page 328: ...Resolution 6 Registration Lead Edge to Trail Edge 7 Registration Side to side 8 Skew 9 Skips Smears 10 Spots 11 Other Defects Procedure Use new paper whenever possible to check the image quality of pr...

Page 329: ...that differ in density of more than one density square Y The Solid Area Density is within specifications Go to the Background checkout N Go to step 2 2 The solid area density is uniform Y Go to step...

Page 330: ...ow area 3 on the rating guide see Figure 7 5 3 2 1 The pattern is free from background Y The printed test patterns meet the Background specification Go to the Deletions checkout N Go to step 2 2 The b...

Page 331: ...ge 2 There are vertical in direction of paper movement Line Band deletions present Y Go to RAP 7 5 7 Vertical Band Deletions N Go to step 3 3 There are Horizontal in direction of scanning Line Band De...

Page 332: ...sue The image should not lift off of the surface of the print The fusing quality of the image meets the specification Y The printed test patterns meet the Fusing specification Go to the Resolution che...

Page 333: ...e uniform in appearance 1 The resolution of the image meets the specification Y Go to step 2 N Go to RAP 7 5 21 Resolution 2 The printed test patterns meet the Resolution specification Go to the Regis...

Page 334: ...the ladder chart Observe the fold at the zero reference line Figure 7 5 3 6 The fold is within 2 0 mm from the zero reference line Y The test prints meet the Lead Edge to Trail Edge registration spec...

Page 335: ...he ladder chart and crease the paper Observe the fold at the zero reference line The fold is within 2 5 mm from the zero reference line Figure 7 5 3 7 Y The printed test patterns meet the Inboard to O...

Page 336: ...gure 7 5 3 8 The difference between A and B should be no more than 1 5 mm from any source The skew on the test patterns meets the specification Y The printed test patterns meet the Skew specification...

Page 337: ...direction ladder chart test pattern The pattern should be free from skips and smears and lines should exist in the side to side scan direction Figure 7 5 3 9 The test prints are free from skips and s...

Page 338: ...an 1 spot measuring between 0 4 mm and 0 5 mm visible on the print There should be no more than 16 spots measuring between 0 25 mm and 0 4 mm visible on the print Any spot measuring less than 0 25 mm...

Page 339: ...present on the Test Prints Y Go to RAP 7 5 16 Streaks N Go to step 3 3 There is a residual image ghosts on the Test Prints Y Go to RAP 7 5 17 Residual Image N Go to step 4 4 There is print damage wrin...

Page 340: ...th Plate Assembly Procedure 1 Generate five prints of the System Controller Test Pattern from Tray 1 Image Quality varies from inboard to outboard Y Go to step 3 N Go to step 2 2 Image quality varies...

Page 341: ...he System Controller If OK replace the System Controller N Go to step 2 2 Cover the Laser Assembly window laser beam outlet using a piece of paper and generate a test print The entire print is still b...

Page 342: ...witch OFF the printer in the middle of the print cycle Inspect the toner image on the Drum surface There is a complete toner image on the Drum surface Y Go to RAP 7 4 24 HVPS Failure and ensure the BT...

Page 343: ...minated Y Clean or replace the BTR N Go to step 5 5 Generate a test print and switch OFF the printer in the middle of the print cycle Inspect the toner image on the Drum surface There is a complete to...

Page 344: ...Drum has possibly caused the deletions Replace the EP Cartridge with a new one The problem is solved Y Go to Final Actions N Go to step 4 4 The spot deletions occur at approximately 62 0mm intervals...

Page 345: ...for contamination or obstacle The laser beam path is contaminated or obstructed Y Remove the contamination or obstacles N Go to step 4 4 The HVPS DB DC has faulty output voltage Refer to 5 2 1 23 HVP...

Page 346: ...Y Complete the Drum ground path N Go to step 3 3 Check the laser beam path from the Drum to the Laser Assembly for contamination or obstacles The laser beam path is contaminated or hindered with obsta...

Page 347: ...left drum support They are free of damage and contamination Y Go to step 5 N Repair or replace the grounding spring or the EP Cartridge if necessary 5 Disconnect the host interface cable Attempt to g...

Page 348: ...l cable length is 10 ft 3 0 meters Optional Interface Refer to the network specifications for the environment where the printer is installed Procedure 1 Disconnect the host interface cable Generate Sy...

Page 349: ...2 If the spots occur at approximately 94 0mm intervals the Drum has possibly caused the deletions Replace the EP Cartridge with a new one The problem is solved Y Go to Final Actions N Go to step 3 3...

Page 350: ...o to step 4 4 Generate a Print Engine Test Print The Heat Lamp lights while the printer is operating Y Go to step 5 N Go to RAP 7 4 8 Quartz Heater Failure 5 There is damage or contamination on the He...

Page 351: ...ints Y Replace the Registration Rolls N Go to step 4 4 Perform the Vertical Registration and Horizontal Registration adjustments see 5 2 3 1 Setting and Verification of Registration Does the registere...

Page 352: ...o step 3 N Clean or replace the Fuser Assembly 3 Inspect the Bias Transfer Roll BTR for cleanliness damage The Bias Transfer Roll is free from contamination or defects Y Go to step 4 N Clean or replac...

Page 353: ...bly caused this problem Replace the EP Cartridge with a new one The problem is solved Y Go to Final Actions N Go to step 4 4 The ghost images occur at approximately 61 or 62 mm intervals and there are...

Page 354: ...Bias contacts and also the Earth Ground contacts to the EP Cartridge for damage or contamination The contacts are free from contamination and or damage Y Go to step 4 N Clean repair the contacts or re...

Page 355: ...ed spots rolls along the paper path before the Fuser and repair replace the faulty component including the EP Cartridge N Go to step 4 4 The damage occurs during or after fusing Y Inspect for burrs ob...

Page 356: ...nalysis and mark them XIE off 3 Use a loupe or other magnifier to compare the prints in step 1 with the prints in step 2 for differences in jaggy lines on curved near vertical and near horizontal line...

Page 357: ...e problem is resolved Y Return to Final Actions N Replace the following in sequence to resolve the problem Laser Assembly High Voltage Power Supply HVPS NOTE After problem is resolved reinstall the ol...

Page 358: ...N Go to step 2 2 Install a new EP Cartridge The problem is solved Y Go to Final Actions N Go to step 3 3 There are burrs obstacles or contaminated spots in the paper path Y Clean or replace the faulty...

Page 359: ...problem Paper stock meets specifications Inspect the Drive Assembly for damaged and worn gears Replace if necessary Inspect the Main Drive Motor for smooth operation and wear of drive gear Replace if...

Page 360: ...onfiguration Sheet shows the parameters for each Connectivity Option PWB installed Y Go to step 4 N Go to step 7 4 The Configuration Sheet indicates that Parallel Port Enable is On Y Go to step 5 N Co...

Page 361: ...Sheet The configuration matches the HOST computer the customer is using Y Go to step 3 N Configure the printer to match customer s computer then go to step 3 3 Review the Configuration Sheet The Seri...

Page 362: ...PWB is being used go to step 5 If optional Ethernet PWB is not installed replace the system controller 2 The printer is being used in the NOVELL environment Y Go to step 3 N Go to step 6 3 Ask the Sy...

Page 363: ...in the Host Interface Cable the Routing Table or the Host System Also the IP Address might be incorrect 7 Ask the System Administrator to send a print job to the printer The job prints correctly Y Go...

Page 364: ...to step 1 1 Review the Configuration Sheet The Token Ring Menu is listed on the Configuration Sheet Y Go to step 2 N Replace in the following order Token Ring PWB System Controller PWB 2 Ask the Syste...

Page 365: ...y 8 6 Mechanical Specifications 8 6 Dimensions and Weight 8 6 500 Sheet Paper Feeder and Tray Parts List 8 8 PL 13 500 Sheet Paper Feeder and Tray 8 8 500 Sheet Paper Feeder and Trays REPS 8 10 Feeder...

Page 366: ...Components 8 26 500 Sheet Paper Feeder 8 26 Function 8 26 Locations of Major Components 8 28 500 Sheet Paper Feeder and Trays Wiring Diagrams 8 29 Connector Locators 8 29 Wiring Schematic 8 30 P J Ta...

Page 367: ...eeding mechanism in which the 500 Sheet Tray is loaded The 500 Sheet Paper Feeder can be used for both the second and third feeder the 500 Sheet Paper Deck attached to the bottom of the base engine is...

Page 368: ...6 98 500 Sheet Paper Feeder Option 8 4 Xerox DocuPrint N17 Service Manual Figure 8 1 1 1 2 Paper Tray SAS214F www printcopy info w w w p r i n t c o p y i n f o...

Page 369: ...et Paper Feeder Option 8 1 1 2 Installation on to the Base Engine See the N17 User Guide for the detailed installation procedure Figure 8 1 1 2 1 Installation on to the Base Engine 1 2 3 4 5 SAS215FA...

Page 370: ...DC and 5V DC are supplied from the base engine 8 1 3 Mechanical Specifications 8 1 3 1 Dimensions and Weight 1 except the pins on the deck for the connection to the base engine Figure 8 1 3 1 1 Deck W...

Page 371: ...6 98 Xerox DocuPrint N17 Service Manual 8 7 500 Sheet Paper Feeder Option Figure 8 1 3 1 2 Tray W D H SAS217F www printcopy info w w w p r i n t c o p y i n f o...

Page 372: ...500 Sheet Paper Feeder and Tray Parts List 8 2 1 PL 13 500 Sheet Paper Feeder and Tray S S S S S S S S S S S S S S S S S S S S S 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 23 22 21 24 25 with2...

Page 373: ...Lever 8 500 Feed Spring 9 22K42751 500 Turn Roll 10 500 Turn Shaft 11 500 Turn Gear 12 Roll Sub Assembly 13 500 Pinch Roll 14 500 Pinch Holder 15 500 Pinch Spring 16 120E98362 500 No Paper Actuator 1...

Page 374: ...eeder 2 by pulling downward 3 in the illustration below 4 Remove the Feeder 3 Connector Cover 1 2 in the illustration below Disconnect the connector of the Feeder 3 Connector Harness by pulling downwa...

Page 375: ...th sides of the 500 Frame Assembly 5 Remove the five screws which secure the 500 Chute Assembly to the 500 Frame Assembly from the top 6 Position the No Paper Actuator to clear the No Paper Sensor mou...

Page 376: ...al 1 Remove Feeder 2 3 REP 8 3 1 Feeder 2 and 3 Optional 2 Remove the two screws on the bottom side 3 Remove the one screw on the front side 4 Disconnect P J216 from the 500 Paper Size PWB Assembly 5...

Page 377: ...me for Feeders 2 and 3 Removal 1 Remove Feeder 2 3 REP 8 3 1 Feeder 2 and 3 Optional 2 Remove the two screws on the bottom side 3 Remove the one screw on the front side 4 Remove the 500 Right Cover Fi...

Page 378: ...3 Optional 2 Place the Feeder Unit with the Left Cover downward 3 Reach into the 500 Feed Roll Solenoid and manually disengage the 500 Feed Roll latch 4 Rotate the 500 Feed Roll Assembly by 180 degre...

Page 379: ...oval 1 Remove the 500 Left Cover REP 8 3 3 500 Left Cover 2 Remove the spring attached to the Clutch Lever REP 8 3 7 500 Feed Spring 3 Squeeze the top of the shaft holding the Clutch Lever 4 Remove th...

Page 380: ...edure for the 500 Feed Spring is the same for Feeders 2 and 3 Removal 1 Remove the 500 Left Cover REP 8 3 3 500 Left Cover 2 Remove the 500 Feed Spring by hand Figure 8 3 7 1 Removing the 500 Feed Spr...

Page 381: ...ve the 500 Chute Assembly REP 8 3 2 500 Chute Assembly 2 Disengage the latch of the gear of the 500 Turn Roll Assembly and pull the Roll Assembly inward together with the shaft 3 Release the latch and...

Page 382: ...8 3 2 500 Chute Assembly 2 Push the Latch with a screwdriver to free the Pinch Roll holder from the 500 Chute Assembly 3 Pull the 500 Pinch Roll along with the holder and the spring downward off of th...

Page 383: ...1 Remove the 500 Chute Assembly REP 8 3 2 500 Chute Assembly 2 Put the 500 Chute Assembly upside down 3 Push pry the left end of the Actuator off of the Chute and then shift the right end portion off...

Page 384: ...1 Remove the 500 Left Cover REP 8 3 3 500 Left Cover 2 Remove the two screws which secure the 500 Paper Size PWB Assembly 3 Lift the PWB Assembly and disconnect the one connector on the parts mounted...

Page 385: ...d 3 Removal 1 Remove the 500 Paper Size PWB Assembly REP 8 3 11 500 Paper Size PWB Assembly 2 Remove the one screw which secures the 500 Size Spring from the inside of the Feeder 3 Take the 500 Size S...

Page 386: ...e the 500 Paper Size PWB Assembly REP 8 3 11 500 Paper Size PWB Assembly 2 Remove the one screw which secures the Tray Latch Spring from the inside of the Feeder 3 Move the Tray Latch Spring towards t...

Page 387: ...Removal 1 Remove the 500 Left Cover REP 8 3 3 500 Left Cover 2 Remove the one screw which secures the 500 Solenoid Assembly 3 Disconnect the connector on the 500 Paper Size PWB Assembly and take off...

Page 388: ...s Paper Cassette Multiple Bypass Feeder Envelope Feeder Feed Roll MBF Roll Drum and Bias Transfer Roll Heat and Pressure Rolls of Fuser Assembly Middle Roll Assembly Exit Roll OCT The boxes in dashed...

Page 389: ...h a 500 Sheet Paper Feeder installed Figure 8 4 1 Paper Path Exit Gate Mid Roll Assembly Heat Roll Decurl Roll Pressure Roll BTR Registration Roll Assembly 250 Feed Roll Assembly 500 Feed Roll Assembl...

Page 390: ...ion which corresponds to the paper size The projections press the Size Spring on the Feeder PWB against the Paper Size Switches The Tray is provided with a slot for allowing paper from the lower botto...

Page 391: ...stration Roll Assembly and the 500 Feed Roll Assembly Registration Roll Assembly This roll drives paper between the Turn Pinch Roll and the Registration Roll Assembly 500 Feed Roll Assembly This roll...

Page 392: ...Components Figure 8 6 1 2 1 Locations of Major Components Registration Roll Assembly 500 Solenoid Assembly 500 Size PWB Assembly 500 Feed Roll Assembly 500 Size PWB Assembly Tray Actuator Spring Tray...

Page 393: ...ays Wiring Diagrams 8 7 1 Connector Locators SAS628F A B C D E F G H I J K L 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 P217 1 2nd Tray P217 2 3rd Tray P216 1 2nd Tray P216 2 3rd Tray J216 1 2nd Tray J216 2...

Page 394: ...8 8 8 18 9 9 9 9 9 19 10 10 10 10 10 20 11 P J216 1 P J200 1 P J22 P J226 2 P J216 1 P J200 2 FEED SOL 2 FEED SOL 3 NO PAPER SENSOR 2 NO PAPER SENSOR 3 SIZE 2 SENSOR 3bit AD SIZE 3 3bit AD P J217 1 P...

Page 395: ...ounted on PL Name 3 PL 200 G7 G6 P 500 Left Cover J 4 13 3 500 Harness Assembly 13 20 1 Connection between the Tray Harness Assembly of the base engine and the 500 Harness Assembly of the Second Tray...

Page 396: ...aper Feeder Option 8 32 Xerox DocuPrint N17 Service Manual 8 7 4 P216 Pin Layout Refer to the P216 Pin Layout when troubleshooting the 500 Sheet Paper Feeder option www printcopy info w w w p r i n t...

Page 397: ...5 and P200 6 Y Go to step 5 N Replace the Deck 3 Harness Assembly 5 There is voltage between P J22 4 and P J22 7 and between P J22 5 and P J22 7 in the range of 1 9VDC to 3 6VCD NOTE Measure voltage...

Page 398: ...oltage with paper loaded into the paper tray and the tray inserted into the paper deck Y Go to step 9 N Replace the Tray 2 PWB 9 There is voltage between P J219 3 and P J219 6 NOTE Measure voltage wit...

Page 399: ...y 1 The selected tray is out of paper Y Load the paper tray with the correct size paper N Go to step 2 2 Remove the 500 Tray Assembly Check if the plate in the tray will rise up fully into position wh...

Page 400: ...DocuPrint N17 Service Manual 8 9 4 Abnormal Operation Abnormal Operation C3 is not displayed when you remove the Paper Tray C5 is not displayed despite an empty tray Go to 8 9 2 C3 Go to 8 9 3 C5 www...

Page 401: ...ow Voltage Power Supply LVPS Assembly Failure 5VDC 3 Check for the voltage between P J22 4 and PJ22 7 and between P J22 5 and P J22 7 The result is compatible with the value the switch combination sho...

Page 402: ...S0 Bottom 8 10 Installation Removal and Call Information For the installation and removal of the 500 Sheet Paper Feeder see the N17 User Guide Size Size SNR Voltage V Vsnr Size 2 and Size 3 S2 S1 S0 5...

Page 403: ...3 Power Supply 9 3 Mechanical Specifications 9 3 Dimensions and Weight 9 3 Offset Catch Tray OCT Parts List 9 4 PL 14 OCT 9 4 PL 14 OCT 9 5 PL 15 OCT 9 6 PL 15 OCT 9 7 OCT REPS 9 8 OCT Unit 9 8 Exit T...

Page 404: ...Function 9 25 Major Components of the OCT Unit View 1 9 26 Major Components of the OCT Unit View 2 9 27 Wiring Diagrams 9 28 Connector Locator 9 28 P J Table 9 29 Wiring Schematic 9 30 OCT RAPS 9 31...

Page 405: ...tallation into the base engine See the N17 User Guide for instructions on installing the OCT into the base engine 9 1 2 Electrical Specifications 9 1 2 1 Power Supply 24V DC and 5V DC are supplied fro...

Page 406: ...Parts List shows the names of the parts of the OCT that are shown in the exploded drawings For the locations of the connectors P J see Section 9 6 Wiring Diagrams 9 2 1 PL 14 OCT 1 with 2 16 4 with 5...

Page 407: ...Cover 3 Hook Cover 4 50K26264 Exit Tray Assembly with items 5 7 5 Stopper Guide 6 Stopper 7 Exit Tray 8 59E91461 Weight Roller 9 12E94642 OCT Stopper Link 10 50E84160 Exit Tray 11 Tray Spring 12 Exit...

Page 408: ...2 3 PL 15 OCT 8 9 s s 1 with 2 44 39 with 40 44 18 with 19 26 4 5 6 3 2 43 41 42 40 44 38 37 36 35 33 34 28 29 28 27 30 31 12 13 14 13 12 15 7 17 19 21 23 24 20 20 25 16 s s s s s s s s s s s s s s s...

Page 409: ...ly with items 19 26 19 Exit Shaft 20 Offset Bearing 21 59E90680 Exit Pinch Roll 22 Washer 23 Pinch Spring 24 Exit Roll 25 Exit Bearing 26 OCT Guide 27 Exit Gear 28 Exit Bearing 29 22K35081 Mid Roll 30...

Page 410: ...unit from behind 2 Disengage the hook inserted in the Top Cover near the Fan at the left side for the base engine from the Top Cover NOTE Raise the OCT Unit about 3 cm by step 1 and then move it rearw...

Page 411: ...rd to disengage the projection in the right side of the Exit Tray Assembly from the OCT Cover 3 Press the left side portion of the OCT Cover outward to disengage the projection in the left side of the...

Page 412: ...Unit 2 Disengage the left side of the Exit Tray from the holes in the OCT Cover 3 Disengage the right side of the Exit Tray from the holes in the OCT Cover taking care of the springs Figure 9 3 3 1 Re...

Page 413: ...screws which secure the Exit Chute Assembly to the OCT Cover 4 Open the Rear Cover about 45 degrees and raise the Exit Chute Assembly off of the OCT Cover Figure 9 3 4 1 Removing the Exit Chute Replac...

Page 414: ...down with the rear directed to you 3 Press the end of the left spring towards you and then inward to the right to disengage 4 Press the end of the right spring in the same manner 5 Remove the Rear Cov...

Page 415: ...e Eliminator from the Exit Chute Assembly 4 Pull the Full Stack Actuator out of the bearings at both sides 5 Disconnect the harness of the Full Stack Sensor 6 Press the latches of the Full Stack Senso...

Page 416: ...m the relay connector between the Connector Harness Assembly and Solenoid 3 Remove the two screws which fasten the Solenoid 4 Slide the Solenoid off the Solenoid Lever 5 Pry off the Exit Chute latch n...

Page 417: ...sembly 2 Remove the four connectors J209 J224 J210 and J223 connected to the OCT PWB Assembly 3 Remove one screw which fastens the OCT PWB Assembly 4 Remove the OCT PWB Assembly Figure 9 3 8 1 Removin...

Page 418: ...cted from P223 from the wiring path 5 Remove the two screws which fasten the Offset Assembly 6 Raise and slide the Offset Assembly off of the Roll Assembly and disconnect connector J226 from the OCT H...

Page 419: ...e two screws which fasten the Offset Motor 3 Lift off the Offset Motor 4 Press the latches of the shaft of the Cam Gear inward to slide off the Cam Gear 5 Press the latches of the OCT Home Sensor inwa...

Page 420: ...of the Exit Bearing at the right side and lift off the Exit Bearing 3 Press the latch of the Gear to disengage and pull the shaft towards the right to slide the Gear off of the shaft 4 Remove the sha...

Page 421: ...the shaft 3 Slide the Exit Roll off the shaft towards the right 4 Detach the right Offset Bearing from the Exit Roll 5 Pull the shaft out towards the left together with the left Offset Bearing 6 Remo...

Page 422: ...e Holder 8 Hold the Drive Motor Assembly and remove the one screw which secures the Drive Motor Assembly and OCT Wire Assembly 9 Pull off the Drive Motor Assembly 2 in Figure 9 3 13 1 10 Release the l...

Page 423: ...6 98 Xerox DocuPrint N17 Service Manual 9 21 Offset Catch Tray OCT Option Replacement Perform the removal steps in reverse order www printcopy info w w w p r i n t c o p y i n f o...

Page 424: ...tive service manuals Paper Tray Multiple Bypass Feeder Envelope Feeder Feed Roll Registration Roll Registration Roll Registration Roll and Pinch Roll and Pinch Roll and Turn Pinch Roll MBF Roll Drum a...

Page 425: ...shown in Figure 9 4 2 1 Figure 9 4 2 1 Paper Path Offset Roll Assembly Middle Pinch Roll Middle Roll Assembly Exit Gate Middle Roll Assembly Heat Roll Decurl Roll Pressure Roll Exit Pinch Roll Drum P...

Page 426: ...ly Drive generates the drive power for ejecting paper The Offset Motor Assembly moves the Offset Roll Assembly Exit Roll Assembly in alternate directions offsetting movement by means of the Cam Gear F...

Page 427: ...mbly The OCT PWB Assembly controls the operation Offset Roll Assembly The Offset Roll Assembly ejects printed sheets into the Exit Tray During the Offset operation it ejects printed sheets at the offs...

Page 428: ...Major Components of the OCT Unit View 1 Offset Motor Assembly OCT Motor Assembly Stack Full Sensor Stack Full Sensor Actuator Exit Sensor Offset Lever Cam Gear Home Sensor Exit Gear 28mm Offset Roll A...

Page 429: ...Catch Tray OCT Option 9 5 1 3 Major Components of the OCT Unit View 2 OCT PWB Assembly OCT Motor Assembly OCT Harness Assembly Middle Pinch Roll Middle Roll Assembly Solenoid Lever Solenoid SAS547FA...

Page 430: ...ams 9 6 1 Connector Locator Figure 9 6 1 1 Wiring Diagram Connector Locator J225 J226 J227 J202 P J228 P223 P210 P224 P209 SAS626FA P223 P210 P224 P209 J225 J226 J227 J202 P J228 A B C D E F G H I J K...

Page 431: ...WB and the Drive Motor Assembly 223 D2 E7 OCT PWB 15 4 Offset Motor Assembly 15 40 Connects the OCT PWB and the Offset Motor Assembly 224 D3 E8 OCT PWB 15 4 Connector Harness Assembly 15 7 Connects th...

Page 432: ...J225 J226 J227 P J228 P J223 P J210 P J21 P J202 P J209 N C N C N C OCT STACK SNR OFFSET MOT OCT HOME SNR OCT EXIT SNR DIRECT SOL OCT MOT SG OCT PRES OFFSET MOT ON 5V 24V RTN RXD M B 5V PULL UP 5V PUL...

Page 433: ...the OCT PWB The voltage between J209 1 and J209 8 is at the low level Y Go to step 3 N Replace the OCT PWB 3 Check the Print Engine Controller The voltage between J21 1 and J21 8 is at the low level...

Page 434: ...09 9 and J209 10 Y Replace the OCT PWB N Go to step 4 4 There is 24VDC between P J21 9 and P J21 10 Y Replace the OCT Harness Assembly N Go to RAP 7 4 7 Low Voltage Power Supply LVPS Assembly Failure...

Page 435: ...performed The offset displace ment is less than 28 mm Printed paper sheets are ejected into the Exit Tray of the Base Engine although the Offset mode is selected E6 is not displayed although a paper a...

Page 436: ...t Motor Assembly Y Go to step 3 N Go to step 4 3 Does the OCT Offset Motor Assembly move the Exit Roll Assembly back to the Home position NOTE Execute Diagnostic Mode 1 Offset Motor CCW and check oper...

Page 437: ...gh level when the Exit Tray is full and at the low level when the Exit Tray is not full Y Go to step 6 N Go to step 5 5 Check the Connector Harness Assembly There is continuity between J225 and J224 Y...

Page 438: ...rox DocuPrint N17 Service Manual 9 Check the OCT Harness Assembly There is continuity between J209 and J202 and between P202 and J21 Y Replace the OCT PWB N Replace the OCT Harness Assembly www printc...

Page 439: ...nsor N Replace the Connector Harness Assembly 5 There is 5VDC between P21 7 and P21 8 Y Go to step 8 N Go to RAP 7 4 5 Low Voltage Power Supply LVPS Assembly Failure 5VDC 6 There is 5VDC between P21 3...

Page 440: ...IT Sensor Assembly N Replace the Connector Harness Assembly 5 Check the voltage applied to the OCT Exit Sensor Assembly from the Print Engine Controller There is 5VDC between P21 7 and P21 8 Y Go to s...

Page 441: ...09 8 P210 3 and P209 8 P210 4 and P209 8 P210 5 and P209 8 P210 6 and P209 8 Y Go to step 2 N Replace the OCT PWB 2 Check the resistance of the windings of the OCT Drive Motor Assembly There is approx...

Page 442: ...he Step Motor Assembly There is 24VDC between the following pins P223 1 and P209 8 P223 2 and P209 8 P223 3 and P209 8 P223 4 and P209 8 P223 5 and P209 8 P223 6 and P209 8 Y Go to step 3 N Replace th...

Page 443: ...Go to step 4 4 Check the Connector Harness Assembly There is continuity between J224 and J228 Y Go to step 5 N Replace the Connector Harness Assembly 5 Check the resistance of the windings of the Sol...

Page 444: ...atch Tray OCT Option 9 42 Xerox DocuPrint N17 Service Manual 9 8 Installation and Removal For the installation and removal of the OCT Unit see the N17 User Guide www printcopy info w w w p r i n t c o...

Page 445: ...ine 10 3 Electric Specifications 10 4 Power Supply 10 4 Mechanical Specifications 10 4 Dimensions and Weight 10 4 Duplex Module Parts List 10 6 PL 16 Duplex Module 10 6 Duplex Module REPS 10 8 Duplex...

Page 446: ...h 10 21 Drive Power Transmission 10 22 Function Of Major Components 10 22 Function of Duplex Transport Roll Assemblies 10 22 Locations of Major Components 10 23 Wiring Diagrams 10 24 Connector Locator...

Page 447: ...1 1 External View 10 1 1 2 Installation in the Base Engine The Duplex Unit is installed in the base engine from the rear with the Rear Cover opened See the N17 User Guide for the detailed installatio...

Page 448: ...1 Power Supply 24V DC and 5V DC are supplied from the base engine 10 1 3 Mechanical Specifications 10 1 3 1 Dimensions and Weight Figure 10 1 3 1 1 Mechanical Specifications Width Depth Height Weight...

Page 449: ...6 98 Xerox DocuPrint N17 Service Manual 10 5 Duplex Module Option This page intentionally blank www printcopy info w w w p r i n t c o p y i n f o...

Page 450: ...x DocuPrint N17 Service Manual 10 2 Duplex Module Parts List 10 2 1 PL 16 Duplex Module 15 16 14 8 12 3 7 13 11 9 10 10 16 17 15 12 4 5 1 with2 18 11 9 6 2 18 SAS313FB s s s s s E E s www printcopy in...

Page 451: ...3 Connector Chute 4 Upper Chute 5 Direction Chute 6 127K88531 Duplex Drive 7 Ground Spring 8 59K00420 Duplex Transfer Roller 9 Bearing 10 Roll Gear 15T 11 59E90690 Duplex Pinch Roll 12 9E52640 Pinch...

Page 452: ...ule REPS 10 3 1 Duplex Module Removal 1 Open the Rear Cover Assembly 2 Press both latches inward and pull out the Duplex Module Figure 10 3 1 1 Duplex Module Removal Replacement Perform the removal st...

Page 453: ...der then slide the Direction Chute to the left in the direction of the axis to take the right end off the holder 3 Remove the two screws which secure the Upper Chute to the Duplex Module 4 Lift off th...

Page 454: ...REP 10 3 2 Direction Chute and Upper Chute 2 Press the Duplex Pinch Roll from behind to take it off the Upper Chute 3 Remove the Pinch Spring from the hook Figure 10 3 3 1 Removing the Duplex Pinch R...

Page 455: ...ut the Duplex Module upside down with the Duplex Cover up 3 Press the Duplex Cover in the direction shown by the smaller arrows in the figure below and raise it to remove from the Duplex Module Figure...

Page 456: ...ach the Duplex Harness Assembly from the Connector Chute NOTE Leave the Duplex Harness Assembly detached 4 Shift pry the Connector Chute slightly to the right to disengage the pin in the inside of the...

Page 457: ...0 3 5 Connector Chute 2 Press the Duplex Pinch Roll from behind to remove it from the Connector Chute 3 Remove the Pinch Spring from the hook Figure 10 3 6 1 Removing the Duplex Pinch Roll Connector C...

Page 458: ...pull out the pin that secures the Duplex PWB Assembly 3 Slide the Duplex PWB Assembly upward to remove it from the Duplex Module 4 Disconnect the three Connectors connected to the PWB Assembly Figure...

Page 459: ...0 3 7 Duplex PWB Assembly 2 Press the claws of the Duplex Sensor Assembly inward to disengage and pull the Duplex Sensor Assembly together with the harness off the Duplex Module Figure 10 3 8 1 Removi...

Page 460: ...ain the Duplex Harness Assembly towards each other to disengage and detach the Duplex Harness Assembly from the Connector Chute 3 Remove the Duplex Harness Assembly from the Duplex Module along the wi...

Page 461: ...ssembly 2 Remove the two screws which secure the Duplex Motor Assembly to the Duplex Module 3 Remove the Earth Spring attached to the Drive Motor 4 Remove the Duplex Motor Assembly together with the h...

Page 462: ...3 Slide the bearing off the shaft of each Duplex Transfer Roller Assembly 4 Shift each Duplex Transfer Roller Assembly to the inside to align the chordal grooves in the shaft with the supporting wall...

Page 463: ...r REP 10 3 4 Duplex Cover 2 Pull off the latches outward pressing the hooks towards each other to disengage NOTE Be careful not to lose the Compression Spring Figure 10 3 12 1 Removing the Latch Repla...

Page 464: ...uals Paper Cassette MBF Roll Duplex Transport Roll Assembly and Duplex Pinch Roll Duplex Transport Roll Assembly and Duplex Pinch Roll SAS016AX Multiple Bypass Feeder Envelope Feeder Feed Roll Duplex...

Page 465: ...gure 10 4 2 1 Figure 10 4 2 1 Paper Path SAS541FB CDR SAS541FB Middle Roll Assembly Heat Roll Decurl Roll Duplex Pinch Roll Duplex Transfer Roll Assembly Pressure Roll Duplex Roll Assembly BTR Main Tr...

Page 466: ...ference to the drawings 10 6 1 Function of Duplex Transport Roll Assemblies These roll assemblies transport the paper sent from the Middle Roll Assembly of the base engine along the Chute Duplex Drive...

Page 467: ...x Module Option 10 6 2 Locations of Major Components Figure 10 6 2 1 Locations of Major Components Duplex Drive Assembly Duplex Sensor Assembly Duplex PWB Assembly Duplex Transport Roll Assembly 21019...

Page 468: ...t N17 Service Manual 10 7 Wiring Diagrams 10 7 1 Connector Locators Figure 10 7 1 1 Connector Locators SAS629F P214 P212 P213 J117 J215 A B C D E F G H I J K L 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 www...

Page 469: ...s 2 Description Mounted on PL Name 3 PL 117 B7 Connector Chute 16 3 Duplex Harness Assembly 16 13 Connection between the Duplex PWB and Print Engine Controller 212 G7 Duplex PWB 16 17 Motor Assembly 1...

Page 470: ...ween P J116 1 and P J116 11 at the low level Y Go to step 4 N Replace the Fuser PWB 4 Check the HVPS The voltage is between P J111 A3 and P J111 B6 at the low level Y Go to step 5 N Replace the HVPS 5...

Page 471: ...Assembly operates normally NOTE Execute Diagnostic Mode 1 Sensor Input Test to check it Y Go to step 6 N Go to RAP 10 8 6 Duplex Sensor Assembly Failure 6 Check the Duplex Sensor Assembly The voltage...

Page 472: ...e is 24V between P J111 A5 and P J111 B11 Y Go to step 12 N Replace the HVPS 12 There is 24V between P J15 A8 and P J15 B2 Y Replace the Print Engine Controller if the problem is not solved Go to RAP...

Page 473: ...15 1 and Table 7 4 15 2 for switch combinations for various sheet sizes Check if the Size Sensor Assembly shows a correct switch combination for the size of the print sheets present in the Tray when...

Page 474: ...Abnormal Operation Paper sheets are printed with Simplex although the Duplex is selected E1 is not displayed although a paper sheet is jammed in the Duplex Unit To 10 7 6 1 Exit To 10 7 4 Paper Jam i...

Page 475: ...CW and check if the Exit Motor rotates clockwise Y Go to step 2 N Go to RAP 7 4 10 Exit Sensor Assembly Failure 2 Check the Print Engine Controller The Exit Switch to Duplex Failure occurs after the P...

Page 476: ...s between P213 3 and P213 2 at a high level when the Duplex Sensor is not actuated and at a low level when actuated Y Go to step 7 N Verify the continuity of the Sensor Harness If this is fine replace...

Page 477: ...x DocuPrint N17 Service Manual 10 33 Duplex Module Option 10 9 Installation and Removal For installation and removal of the Duplex Unit see the N17 User Guide www printcopy info w w w p r i n t c o p...

Page 478: ...6 98 Duplex Module Option 10 34 Xerox DocuPrint N17 Service Manual Notes www printcopy info w w w p r i n t c o p y i n f o...

Page 479: ...s and Size 11 4 Envelope Feeder Parts List 11 5 PL20 Envelope Feeder 11 6 PL20 Envelope Feeder 11 7 Envelope Feeder REPS 11 8 Before You Start Any REP 11 8 Weight Assembly Weight Holder Weight Arm 11...

Page 480: ...nts 11 30 Envelope Feeder 11 30 Function 11 30 Envelope Feeder Major Components 11 31 Envelope Feeder Control 11 33 Paper Transportation Control Paper Jam Detection 11 33 No Paper Detection 11 33 Wiri...

Page 481: ...Engine See the N17 User Guide for the detailed procedure 11 1 3 Electrical Specifications 11 1 3 1 Power Supply 24VDC and 5VDC are supplied from the N17 Base Printer 24V is for Envelope Feeder Soleno...

Page 482: ...int N17 Service Manual 11 1 5 Supported Envelope Types and Size Envelope Type Envelope Size Com 10 4 125 in x 9 5 in C5 162mm x 229mm DL 110mm x 220mm Monarch 3 875 in x 7 5 in C6 114mm x 162mm www pr...

Page 483: ...pe Feeder Parts List The parts list identifies the parts constituting the Envelope Feeder option and is shown in one exploded drawing PL20 Envelope Feeder For the locations of the connectors P J see S...

Page 484: ...ce Manual 11 2 1 PL20 Envelope Feeder 3 3 4 5 6 7 8 9 10 11 11 11 11 11 11 11 11 12 12 13 2 21 22 39 27 26 28 25 38 11 36 35 34 32 33 37 31 29 30 24 23 19 20 14 16 17 15 1 with2 39 18 s s E s s s s SA...

Page 485: ...7201 One Way Clutch Assembly 26T 14 Retard Link 15 121K87170 Torque Clutch Assembly 16 7E36080 Gear 23T 17 7E27430 Drive Gear 21T 18 7E27420 Printer Engagement Gear 29T 19 Harness Cover 20 32E98770 En...

Page 486: ...ore You Start Any REP There are a number of steps you should follow before you begin any procedure 1 If applicable cancel pending jobs and take the printer offline 2 Switch OFF the printer main power...

Page 487: ...h the Weight Assembly from the Top Cover 2 Detach the Weight Arm from the Weight Holder NOTE The Weight Holder is spared as part of the Weight Arm Figure 11 3 2 1 Weight Assembly Weight Holder and Wei...

Page 488: ...e right in Figure 11 3 3 1 about 5cm See 1 in Figure 11 3 3 1 and remove the Bottom Cover from the Main Chassis See 2 in Figure 11 3 3 1 4 Remove the Tray Extension from the bottom of the Envelope Fee...

Page 489: ...der on its right side 2 Remove the two screws which secure the Side Cover 3 Grasp the Side Cover at the location indicated See 3 in Figure 11 3 4 1 and lift it off Figure 11 3 4 1 Side Cover Removal R...

Page 490: ...nstall the Envelope Feeder Solenoid Bearing when reinstalling the Envelope Feeder Solenoid 7 Disconnect J230 of the Envelope Harness Assembly from the Envelope Feeder Solenoid 29T See 5 in Figure 11 3...

Page 491: ...p to align with the Rotation Prevention Bracket and slide the upper half onto the lower half See 14 in Figure 11 3 5 1 NOTE If the Envelope Feeder Solenoid Bearing is not installed the body of the Env...

Page 492: ...ress the retaining tabs with a screwdriver to detach the No Paper Sensor from the Main Chassis 3 Disconnect the No Paper Sensor from J231 of the Envelope Harness Assembly Figure 11 3 6 1 No Paper Sens...

Page 493: ...7 1 5 Slide off the ferrite core on which the wire is wound once from the wire end with J231 See 3 in Fig ure 11 3 7 1 6 Release the Envelope Harness from the wiring loom See 4 in Figure 11 3 7 1 7 Ra...

Page 494: ...6 98 Envelope Feeder Option 11 16 Xerox DocuPrint N17 Service Manual Figure 11 3 7 1 Top Cover Removal FRONT 1 2 3 4 J230 J230 J231 J231 SAS4CAFA www printcopy info w w w p r i n t c o p y i n f o...

Page 495: ...n reverse order NOTE Press the Feeder Bearing onto the Transfer Roll Assembly and into place so that Transfer Roll Assembly is pushed up when the Top Cover is replaced See 9 10 in Figure 11 3 7 2 NOTE...

Page 496: ...the whole assembly downward See 3 in Figure 11 3 8 1 5 Slide the upper Feeder Bearing from the Bearing Hole in the Main Chassis See 4 in Figure 11 3 8 1 6 Raise the Feeder Bearing and the Transfer Rol...

Page 497: ...nd remove the bearing Then remove the whole assembly downward See 3 in Figure 11 3 9 1 4 Slide off the Feed Belt along the slot on the bottom side of the chassis See 4 5 in Figure 11 3 9 2 5 Remove th...

Page 498: ...3 9 1 t out 10 Remove the upper Feeder Bearing from the Bearing Hole in the Main Chassis See 10 in Figure 11 3 9 1 Figure 11 3 9 2 Feed Belt Removal Replacement Perform the removal steps in reverse o...

Page 499: ...elt 2 Press the No Paper Actuator from the side of the surface on which envelopes are stacked toward the bottom This will remove the No Paper Actuator from the retaining tabs of the lower Bearing 3 Sl...

Page 500: ...arly upward motion See 3 in Figure 11 3 11 1 4 Slide the Feeder Bearings and the Retard Roll Assembly together about 4 mm to the gear side to let the Bearings come off the bearing holes at the Retard...

Page 501: ...Manual 11 23 Envelope Feeder Option Figure 11 3 11 2 Retard Roll Assembly and Retard Main Spring Removal Replacement Perform the removal steps in reverse order 4 4 5 6 7 8 SAS4D1FA www printcopy info...

Page 502: ...ll and remove it from the Top Cover See Figure 11 3 12 1 NOTE The Feed Bearings come off along with the Pinch Roll 3 Remove the two Feed Bearings from the Pinch Roll See Figure 11 3 12 1 4 Lift off th...

Page 503: ...eder Option Figure 11 3 12 2 Pinch Roll Feed Bearing Pinch Spring Reinstalled Replacement Perform the removal steps in reverse order NOTE Use Figure 11 3 12 2 to verify proper reinstallation FRONT SAS...

Page 504: ...7 2 Orient the Top Cover so that J201 can be easily accessed 3 Remove the two screws which fasten J201 4 Pull out the Envelope Harness Assembly through the Top Cover Figure 11 3 13 1 Envelope Harness...

Page 505: ...of paper travel Feed Tray Tray 1 Feed Feed Roll Tray 1 Roll Registration Roll Pinch Turn Roll Registration Roll Pinch Roll Registration Roll Pinch Roll Drum BTR Heat Roll Pressure Roll Middle Roll As...

Page 506: ...hown in the figure below Exit Gate Middle Roll Assembly Heat Roll Decurl Roll Pressure Roll BTR 250 Feed Roll Assembly Registration Roll Assembly Turn Pinch Roll Front Tray Roll Assembly Transfer Roll...

Page 507: ...energy Gear Cluster Transmits Drive Motor energy to printer subsystems Drive Gear Spring Clutch Turn Roll Gear Front Tray Gear Feed Gear BTR Assembly Heat Roll Gear Drum Decurl Roll Gear Idler Gear M...

Page 508: ...of the Feed Roll Assembly 2 is prevented during the feeding operation of an envelope It also prevents a multiple feed of Monarch size envelopes Since the value of the torque of the One Way Clutch Asse...

Page 509: ...6 2 Envelope Feeder Major Components Figure 11 6 2a Major Components of the Envelope Feeder Retard Roll Assembly Transfer Roll Assembly Bottom Shaft Assembly Feed Roll Assembly 1 Feed Roll Assembly 2...

Page 510: ...y A 26T One Way Clutch Assembly 26 A One Way Clutch Assembly B 26T One Way Clutch Assembly 26 B One Way Clutch Assembly 26T One Way Clutch Assembly 26 Envelope Feeder Solenoid Envelope Feeder Solenoid...

Page 511: ...ion 6 Paper Transport Control Paper Jam Detection in this N17 Service Manual 11 6 3 2 No Paper Detection Print Engine Controller checks the high low level of the No Paper signal at a 10msec interval s...

Page 512: ...on 11 34 Xerox DocuPrint N17 Service Manual 11 7 Wiring Diagrams 11 7 1 Connector Locator A B C D E F G H I J K L 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 J231 J201 J230 SAS641FA www printcopy info w w w p...

Page 513: ...on PL Name PL 201 H6 Top Cover 20 29 Envelope Harness Assembly 20 30 Connects the Envelope Feeder and LVPS of the Base Engine 230 E6 Main Chassis 20 21 Envelope Harness Assembly 20 30 Connects the Env...

Page 514: ...eeder connected verify the voltage between P J201 Pins 6 and 7 is less than 1 0 VDC The voltage is less than 1 0 VDC Y Go to step 3 N Replace the Envelope Harness Assembly 3 Verify the voltage between...

Page 515: ...step 3 3 Remove Envelope Feeder and verify continuity of the Envelope Feeder Harness The continuity of the Harness is good Y Go to step 4 N Replace Envelope Harness Assembly 4 Enter the Diagnostic Mod...

Page 516: ...p 3 3 Reinstall the Envelope Feeder Enter Diagnostic Mode 2 and generate a Test Pattern from the Envelope Feeder The Envelope Feeder Feed Roll Assemblies 1 2 rotate Y Go to step 4 N Go to step 7 4 The...

Page 517: ...noid Operation and measure the voltage across P201 1 P201 2 Bottom Portion of Connector Right Two Pins The voltage should go from 0VDC in idle state to 24VDC when test is executed The voltage changes...

Page 518: ...Feeder Option 11 40 Xerox DocuPrint N17 Service Manual 11 9 Installation and Removal For the installation and removal of the Envelope Feeder see the N17 User Guide www printcopy info w w w p r i n t c...

Page 519: ...ronment 12 4 High Capacity Feeder Parts List 12 5 PL21 Cabinet 12 5 PL22 Input Power 12 6 PL23 Elevator Drive Assembly 12 7 PL24 Elevator Assembly 12 8 High Capacity Feeder REPS 12 10 Power Supply 12...

Page 520: ...ontrol PWB 12 26 Connectors 12 27 High Capacity Feeder RAPS 12 29 Initial Actions 12 29 Elevator Motor Assembly 12 31 Paper Feed Motor Assembly 12 32 Paper Size Switches 12 33 Elevator Up Switch 12 34...

Page 521: ...optional 500 sheet feeder The High Capacity Feeder is integrated into a base cabinet as a drawer that slides out the front 12 1 2 Electrical Specifications 12 1 2 1 Power Supply A Universal Power Sup...

Page 522: ...the following sizes Letter A4 Legal and Folio Substrate Orientation Short Edge Feed SEF Size Sensing Automatic size sensing for Letter A4 Legal and Folio Tray Empty Sensing When a tray empty condition...

Page 523: ...e connectors P J see Section 12 5 Wiring Diagrams 12 2 1 PL21 Cabinet Item Part Description 1 162K34130 Interface Harness 2 54K12520 Transport Assembly 3 17E08010 Caster 2 0 Drawer 4 Front Panel Drawe...

Page 524: ...erox DocuPrint N17 Service Manual 12 2 2 PL22 Input Power Item Part Description 1 117E18040 External Power Jumper Cord 2 162K34120 Internal Power Cord 3 105E07970 Power Supply 1 2 3 pl_05 www printcop...

Page 525: ...4150 Elevator Motor Assembly 2 7E49490 Sprocket 30T 3 110E08750 Switch Micro 4 23E15250 Elevator Belt 5 7E49480 Sprocket 13T 6 160K39390 Controller PWB 7 7E26660 Gear Pulley 8 7E49510 Gear 9 7E49500 G...

Page 526: ...eeder Option 12 8 Xerox DocuPrint N17 Service Manual 12 2 4 PL24 Elevator Assembly 1 10 2 11 12 13 14 15 16 19 17 18 20 21 22 23 24 29 27 28 25 26 9 7 6 8 5 30 3 4 PL_03 www printcopy info w w w p r i...

Page 527: ...1 19E17160 Cork Pad 12 27E02140 Nut Snubber 13 19E38510 Left Corner Snubber 14 7E49480 Sprocket 13T 15 7E49490 Sprocket 30T 16 23E15250 Elevator Belt 17 Mounting Bracket Spring 18 Elevator Tray Spring...

Page 528: ...steps you should follow before you begin any procedure 1 If applicable cancel pending jobs and take the printer offline 2 Switch OFF the printer main power and disconnect the power cord from the wall...

Page 529: ...e 12 3 1 1 4 Cut the cable tie that secures the power supply plug to the rear of the feeder drawer Figure 12 3 1 1 5 Disconnect the power supply plug from the Controller PWB 6 Slide the feeder drawer...

Page 530: ...ver Figure 12 3 2 1 Remove the access cover 4 Disconnect J5 from the Feeder Controller PWB Figure 12 3 2 1 5 Slide the feeder drawer open 6 Cut the cable tie that secures the switch harness to the fee...

Page 531: ...nd remove the printer from the feeder 3 Slide the feeder drawer open 4 Remove the four screws that secure the Transport Assembly to the feeder frame Figure 12 3 3 1 5 Remove the Transport Assembly fro...

Page 532: ...WB 4 Slide the feeder drawer open 5 Remove the three screws that secure the Left Cover to the drawer frame Figure 12 3 4 1 Remove the cover 6 Cut the cable ties that secure the Feeder Motor Harness Fi...

Page 533: ...cover 3 Disconnect 8 connectors J1 J2 J3 J4 J5 J7 J8 and J9 from the Feeder Controller PWB Figure 12 3 5 1 4 Remove the screw that secures the lower corner of the Controller PWB and gently lift the P...

Page 534: ...e the four screws that secure the Rear Access Cover Remove the access cover 4 Disconnect J2 from the Feeder Controller PWB Figure 12 3 6 1 5 Remove the four screws that secure the Elevator Motor Assem...

Page 535: ...wer on a suitable work surface to allow access to the rear drive assembly 7 Remove the Elevator Motor Assembly Refer to 12 3 6 8 Remove the screw and clamp from the belt drive clamp Figure 12 3 7 1 9...

Page 536: ...gure 12 3 8 1 6 Place the drawer on a suitable work surface 7 Remove the six screws securing the drawer Front Cover Figure 12 3 8 1 8 Remove the screw and clamp from the belt drive clamp Figure 12 3 8...

Page 537: ...tate the Feed Roll on the shaft and note which way the one way clutch grips the shaft The new Feed Roll must be installed in this manner 5 Remove the Feed Roll from the shaft Replacement 1 Perform the...

Page 538: ...the latches on the drawer rails and remove the drawer from the cabinet 6 Place the drawer on a suitable work surface 7 Using a 12 ruler measure the distance at a and b measurement is made from the Pa...

Page 539: ...ust been replaced access to the rear is easier 1 Remove the clamp screw and clamp Figure 12 3 10 2 2 Loosely reassemble the clamp and move the clamp until the tray measurements front to rear are equal...

Page 540: ...ect the AC Power Cord from the High Capacity Feeder 3 Remove the E ring from the right end of the Spring Shaft 4 Slide the Spring Shaft to the right until the left end is free of the Left Frame 5 As v...

Page 541: ...Ready Switch is deactuated the printer UI will display Lower 2 out or Lower 1 out When the drawer is open and the Elevator Interlock Switch is deactuated the elevator will lower until the drawer is cl...

Page 542: ...o be available for paper loading Feed Motor This 24 VDC stepper motor located in the upper left side of the drawer under the Left Access Cover drives the paper feed roller assembly allowing sheets of...

Page 543: ...Feed Signal No Paper Paper Size 5V from printer Gnd 24V 24V 24V 24V Phase 0 Phase 0 Phase 0 Phase 0 Phase 1 Phase 1 Phase 1 Phase 1 Paper Out 5V Gnd Vcc 1 2 3 1 2 3 P J 24V Gnd N C Legal Switch Paper...

Page 544: ...6 98 High Capacity Feeder Option 12 26 Xerox DocuPrint N17 Service Manual 12 5 2 Control PWB J6 J5 J4 J3 J8 J9 J2 J1 J7 Denotes Pin 1 wir_pwb www printcopy info w w w p r i n t c o p y i n f o...

Page 545: ...erox DocuPrint N17 Service Manual 12 27 High Capacity Feeder Option 12 5 3 Connectors 6 1 P1 WIR_P1 6 1 P2 WIR_P2 8 1 P3 WIR_P3 3 1 P4 WIR_P4 2 1 P5 WIR_P5 www printcopy info w w w p r i n t c o p y i...

Page 546: ...6 98 High Capacity Feeder Option 12 28 Xerox DocuPrint N17 Service Manual 5 1 P7 WIR_P7 6 1 P8 WIR_P8 P9 1 2 WIR_P9 www printcopy info w w w p r i n t c o p y i n f o...

Page 547: ...wer Limit Switch Y Go to step 6 N Perform procedure 12 6 6 Tray Empty Sensor 6 Open the feeder drawer and add one ream of paper to the feeder Set the Paper Length Guide for the paper installed Close t...

Page 548: ...Roll Spring Adjustment 12 3 11 If a 500 sheet lower tray is installed measure the voltage between P J5 pins 1 and 2 the voltage is 0 0 VDC Y Go to step 12 N Ensure that the printer 500 sheet tray is...

Page 549: ...ted plug The resistance is 0 zero ohms with the feeder drawer open and infinite with the drawer closed Y Go to step 5 N Check the wiring between the Elevator Interlock Switch and P3 If OK replace the...

Page 550: ...oblem appears to be in the printer 4 Initiate a test print and measure the voltages listed in Table 2 during a paper feed cycle The voltages are correct Y Go to step 5 N Replace the Controller PWB 12...

Page 551: ...B The measurements are correct Y Go to step 4 N Replace the Controller PWB 12 2 3 4 Check the wiring between the P J8 and the printer connector If OK it appears to be a printer problem Table 12 6 4 1...

Page 552: ...step 4 N Repair or replace as necessary 4 Measure the resistance of the switch The resistance is 0 zero ohms with the switch deactuated and infinite with the switch actuated Y Go to step 5 N Replace t...

Page 553: ...Measure the voltages listed in Table 2 All voltages are correct Y Go to step 4 N Check the wiring between the Tray Empty Sensor and P4 If OK replace the Sensor 12 2 4 4 Replace the Controller PWB 12 2...

Page 554: ...es 4 Measure the voltage from P J7 pin 2 to pin 5 The voltage is 5 0 0 3 VDC with the feeder in a no paper condition and 0 0 VDC with paper in the feed position Y Go to step 5 N Perform procedure 12 6...

Page 555: ...the resistance between pins 5 and 6 on the disconnected plug The resistance is 0 zero ohms with the feeder drawer closed and infinite with the drawer open Y Go to step 3 N Check the switch associated...

Page 556: ...on 12 38 Xerox DocuPrint N17 Service Manual 12 7 Installation and Removal For the installation and removal of the High Capacity Feeder see the N17 High Capacity Feeder User Guide www printcopy info w...

Page 557: ...e of this page if you send it by external mail add the necessary postage When folded these pages form an envelope Fold and include any marked up pages in the envelope and or write your comments below...

Page 558: ...ion is completed on the reverse side Before stapling please be sure that all information is completed on the reverse side Xerox Corporation Add Necessary Postage John Wenk ESAE 384 701 South Aviation...

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