Tadiran Telecom EMERALD ICE, Installation & Maintenance Manual

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Emerald ICE Installation, Programming & Maintenance Manual
10-19
Phone
Tr
u
n
k
App
licati
on
Pr
ogramming
(06)
10
13. Using the drop ‐ down list in the Tone Time: field, select a time, in
milliseconds that is the minimum duration of a DTMF tone delivered to
the VM analog port for voice processor ‐ call processing. Available
selections are 60, 90, 120 , and 150 milliseconds.
14. Using the drop ‐ down list in the Inter ‐ Digit Time: field, select a time, in
milliseconds, that is the minimum duration of time between DTMF tones
delivered to the VM analog port for voice processor ‐ call processing.
Available selections are 60, 90, 120, and 150 milliseconds.
15. Click on the Close button to close the window without making changes or
click on the Update button and follow the prompts to save the database
changes.
Description
The Emerald ICE system may be equipped with the optional Emerald ICE Flash
Based Voicemail System . This voice processing solution is available with the use of
Emerald ICE Flash Based Voicemail System card. The Performance of the digitally
integrated flash based voicemail system is notably superior to that of a regular
analog integration. When the flash based voicemail card is added to the Emerald
ICE system, the digital interface has the advantage of adding up to eight ports of
voicemail while maintaining a maximum system configuration of 16 CO Line
ports, 48 Digital Telephone ports, and 8 Analog device ports. With Emerald ICE
Voice there is no port loss.
The flash based voicemail digital integration also eases installation effort by
automating setup of the three primary functions users wish to deploy in a voice
processing system; Voice Messaging, Automated Attendant, and Menu Routing.
When transferring a call to voicemail, you can choose to enter no mailbox number.
Doing so, will route the caller to the voicemail main greeting (e.g., Auto Attendant
greeting.)
If no voicemail channels are available at the time you place your call into
voicemail, you will hear ring ‐ back tone until a port is available.
Heavy voice channel use can impact message indication updates.
When VM messages are waiting, the Status Light will flash green.
The voicemail code
PGM
p64
can be programmed on any available Feature
Button. When the voicemail code is programmed on a Feature/DSS Button, the
associated LED will flash red when VM messages are waiting.
10.3
Voicemail – Digital Integration