Tadiran Telecom EMERALD ICE, Installation & Maintenance Manual, Page: 508 / 536

menu tree
_ bksp save chg
Code Sequences
(listed at the left side of
every page/data item).
Use:
v
to return to the Code Sequence entry screen
h
to step back one menu level.
back
- previous item this menu level
next
- next item this menu level
h
h
thi
it
06
-
01
-
gp
-
08
{gp = ucd group number}, then press
save
06
-
01
-
gp
-
09
{gp = ucd group number}, then press
save
06
-
01
-
gp
-
10
{gp = ucd group number}, then press
save
06
-
01
-
gp
-
11
{gp = ucd group number}, then press
save
OVER 2 DEST:NULL back next chg OVER COUNT : 1 back next chg REROUTE DST:NULL back next chg OVER 2 TIMER: 0 back next chg
UCD Group - Overflow 2 Timer: Determines how long a caller will remain in
queue for an UCD Agent (Member) to become available/answer the call before i
t
will be routed to the Overflow 2 Destination. This timer starts if no Overflow 1 Timer is programmed or when the Overflow 1 Destination goes on-hook. (Range: 0~255; Default: NULL)
UCD Group - Overflow 2 Destination: This is where a caller in queue for an
UCD Agent (Member) to become available/answer will be routed when the Overflow 2 Timer has expired. (Range: 401~464, 230~253; Default: NULL)
If the Overflow Destination is an extension (Port Type = "Ext") the
queued UCD caller will remain in queue until the call is answered by
that extension.
If the Overflow Destination is a RAN (Port Type = "V.A.") the queued
UCD caller will remain in queue throughout the message playback of
the RAN device.
The caller in UCD queue does not lose their position in queue while
hearing a RAN message.
When only one message is to be heard by callers waiting in queue, use
only the Overflow 2 Timer and Destination.
The IVM Board can be used to provide a RAN message.
When the IVM Board is used to provide a RAN message the UCD Group
directory number {230~253} that is designated as the VM - UCD Group (usually 253) is input as the Overflow Destination.
UCD Group - Overflow Count: Determines how many times callers in UCD
Queue will be connected to the Overflow 2 Destination before the call is routed to the ReRoute Destination. (Range: 1~128; Default: 1)
UCD Group - Reroute Destination: Where the caller in UCD Queue will be
connected when the Overflow 2 Timer has expired following the last connecion to the Overflow 2 Destination. (Range: 401~464, 230~253; Default: NULL)
Reroute removes a caller from the UCD Group queue.