TabletKiosk Sahara NetSlate a525, User Manual

Page: 147 / 173

Chapter 07:
Troubleshooting 121
3.
How is your computer
set-up? What peripheral
devices are you using?
4.
What error messages,
if any, appear on the
screen?
5. What software were
you running at the time
of the problem?
6.
What have you done
already to try to solve
the problem? If you
have overlooked a
troubleshootiong step, your dealer may be able to solve
the problem over the
phone.
Recovering Your System
While Windows® 7 is a
very stable and robust operating
system, there may be times where
you’ll encounter errors that may
prevent you from booting into
Windows normally. Your Sahara
NetSlate has a hidden partition
on the data storage drive that contains the files you’ll need to
restore your system.
This recovery system uses Windows Recovery and enables you to
restore the operating system to a previous state in time, reinstall
the operating system without losing your previous settings or
documents, or reinstall your system without saving your docu-
ments or settings.
IMPORTANT: You will need to have a mouse and/or keyboard with
standard F1-F12 function keys attached to your system in order to
launch and navigate both the Advanced Boot Options menu and the
Windows Recovery System.