Standard Operating Procedures
L410 UVP-E20
Document No.:
SOP-L410-1
Page 9 - 4
Rev: 1
Date: Jan 18
Prepared by : LA
Checked by : CLS
3) Company
a) Bluesky – Emergency button required?
i) Make a call or send a message time permitting?
b) Call on company frequency
4) Passengers
a) The PM shall brief the passengers on any emergency situation.
b) If time is not an issue it shall preferably made by the Captain
c) Use NITS format
d) Be honest but brief; do not give too much information
Use the “CLEAR” decision making model
C-
Clarify the Problem
L-
Look for solutions
E-
Evaluate each suggestion
Is it safe?
Is it legal?
Can we live with our decision?
Can the company live with our decision?
Can the passengers live with our decision?
A-
Act on the best one
R-
Review the decision made
9.3 Emergency Phraseology “Captain you must listen”
When this exact phraseology is used by another flight crew member, the Captain must
discontinue his present course of action and follow the
Desired Course of Action
, unless the
Captain determines that to do so would jeopardize the aircraft and the safety of its occupants.
An example being that during approach the profile has continued to be high and fast. The
continued observation of events has been discussed, but the Captain has taken no corrective
action to the observations of the crew member. This continues past the stable approach criteria.
At this point the FO should then say “Captain you must listen, go around.” When this has been
said the captain MUST initiate a go around unless the go around itself is considered to jeopardize
safety worse than continuing an unstable approach. There cannot be any consideration if the
go around is actually required once the emergency phrase has been used.
When this emergency phrase has been used once, and no response from the Captain has been
given, the Captain is to be considered incapacitated and the FO shall take control of the
aircraft while stating “I have control.”
Summary of Contents for L410 UVP-E20
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