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9. Servicing / Maintenance
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Original Operating Manual | Edition 1.0 (01-2020) | CrimpCenter 64 SP
9.2.3
Personal protective equipment
DANGER
Risk of injury without personal protective equipment!
The following instructions are to be followed!
Observe the use of the personal protective equipment.
9.3
CUSTOMER SERVICE
9.3.1
Technical Support
In case of technical problems with the machine, we recommend our customer first to con-
tact the local representative of Schleuniger, see
schleuniger.com
.
9.3.2
Trouble Shooting Procedure
If problems occur, which cannot be solved by the help of this manual, the Schleuniger dis-
tributor or the technical staff of Schleuniger is ready to assist you.
In such situations it is essential to provide a precise description of the matter:
Exact type of machine
Serial number of the machine
Software version (incl. language packages, PLC-versions, Workflow versions)
Exact description of error
(Error no. shown on the screen, if available)
Under what circumstances has the error shown up
What peripheral devices where connected to the machine when the error occurred
interconnected
Wire type to be produced at the time the error occurred