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PRIMERGY BX620 S2 Server Blade User’s Guide
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9.2.3 Software Troubleshooting
This section explains software related troubleshooting. For troubles during OS installation or system
operation, refer to the following contents.
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Trouble at a ServerStart Startup
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After a boot from the ServerStart CD-ROM, nothing is displayed on the
screen.
This problem may occur if the hard disk drive still contains previous information. In that case, this
problem will still occur when the Windows Server 2003 Installation CD-ROM is inserted.
To eliminate this problem, physically format the hard disk drive to delete the previous information and
start up ServerStart. For physical formatting, refer to "8.3.8 Formatting Hardware Physically"
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Trouble during OS Installation
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Automatic logon is not performed during Windows 2000 setup.
During OS installation, ServerStart installs applications and hardware utilities supplied with the OS.
Installation and subsequent restart and logon are performed automatically as necessary. In rare cases,
however, automatic logon is not performed and the logon window appears. In this widow, logon the user
name and password you have set before starting installation. After logon, the setup procedures are
continued.
●
Automatic installation stopped at an entry screen during Active Directory
configuration.
If automatic installation has stopped during Active Directory configuration, check the error message
first. Automatic installation can stop when the password is required, such as when registration in DNS
fails. Check the environment and continue the installation manually. If the problem is not solved, click
[Cancel] and after the OS installation, manually configure Active Directory.
If you have continued the Active Directory installation wizard manually, the following message appears
when the installation wizard closes.
When this message appears, click [Restart] to continue the installation.
■
Error Window Appearing after Installation or Uninstallation of
ServerView or RAID Management Tool (Global Array Manager) on
Windows Server 2003
Systems with Windows Server 2003 Service Pack 1 may display the following popup message at the
next startup after installation or uninstallation of ServerView or RAID Management Tool. There is no
problem with operations. Click [Close Message] to close the message.
It is necessary to restart Windows before making any changes made in the
Active Directory installation wizard valid.
Windows has terminated the following program to prevent damage to your computer.
Name: SNMP Service
Summary of Contents for BX620 S2
Page 28: ...28 Chapter 1 Overview ...
Page 44: ...44 Chapter 2 Checking before OS Installation ...
Page 162: ...162 Chapter 5 Operations after OS Installation ...
Page 288: ...288 ...